Business Communications

Pre-Test for the Week Beginning 2/23/17

1. Lack of confidence and over confidence are both harmful for an interviewee.
True
False
2. Status consciousness is a part of Socio-psychological barrier in communication.
False
True
3. Memos are internal letters or announcements to be circulated within the organization.
True
False
4. Channels of communication are divided into:
A. verbal, non-verbal
B. internal, external
5. Which of these is not a part of non-verbal communication:
A. Linguistics
B. Proxemics
C. None of these
D. Appearance
6. Semantic barriers of communication include:
A. misinterpretation of words
B. by passed instructions
C. language
D. all of these
7. Slander and libel are one and the same.
True
False
8. Listening and hearing are different from one another.
False
True
9. Sales promotion letters are written in:
A. an informal style
B. ormal style
10. The Process of Communication is as follows:
A. Develop and idea, Encode, Transmit, Receive, Decode, Accept, Use, Provide Feedback
B. Encode, Transmit, Receive, Decode, Accept, Use, Provide Feedback
C. Develop and idea, Use, Encode, Transmit, Receive, Decode, Accept, Provide Feedback
D. Develop and idea, Encode, Transmit, Decode, Accept, Receive, Use, Provide Feedback
11. Communication has no effect whatsoever on the growth of the size of the organization.
True
False