BANK OF THE PHILIPPINE ISLANDS

Company Background
Bank of the Philippine Islands (BPI) is that country's second-largest bank, trailing
only Metropolitan Bank & Trust and was established on August 1, 1851 under
Spanish colonial rule, BPI was originally known as El Banco Espaol Filipino de
Isabel II, named after then Queen of Spain, Isabel II. The Bank was the first to be
established in the Philippines and was responsible for starting the country's
banking and finance industry. It performed many functions that in effect made it
the country's de facto central bank, including printing and issuing currency in its
own name and for many years after its founding, BPI was as the only domestic
commercial bank in the Philippines, adopted its current name on January 1, 1912.
However, BPI continued its money-issuing function during this period, although it
was no longer the exclusive issuer of Philippine pesos and lost its money-issuing
privileges altogether and the now-independent country began instituting a variety
of banking reforms designed to stimulate the growth of the banking system and the
creation of new banks, particularly in rural areas as part of that process, BPI was
converted to a private bank. In 1969, the bank's relationship with the Ayala family
and businesses strengthened after Ayala Corporation took a majority share in BPI
and at that point, BPI became the center of Ayala's banking and, later, insurance
interests.
Under Ayala, BPI began an expansion campaign lasting into the next century that
firmly positioned it among the Philippines' top banks. Much of BPI's growth came
through a stream of acquisitions, starting in 1974 with its purchase of the Peoples
Bank and Trust Company. That acquisition significantly helped to build BPI's
branch network.
BPI offers a full range of commercial and retail financial services, including
corporate finance services, asset management, and brokerage and other financial
consulting services. In 1999, BPI pioneered online banking in the Philippines with
the launch of online bank BPI Direct in 1999 in addition to its banking products
and service, they also developed a strong non-life insurance operation, chiefly

under subsidiary BPI/MS Insurance Corporation listed on the Philippines Stock

and Exchange, BPI has long been majority controlled by Philippines conglomerate
Ayala Corporation.
Indeed, BPI strove to deliver the highest standards of convenience banking through
the ingenuity of technology and creative management. As the recognized "most
technologically advanced bank", BPI introduced the first successful automated
teller machine (ATM) service in the Philippines. Among BPI's other firsts are: the
issuance of the first debit card, the introduction of cashless shopping with the
Express Teller Card, the establishment of banking kiosks, the Express Banking
Centers, the launching of telephone banking with the Express Phone, and the use of
a Call Center. BPI has distinguished itself by catering to the ever-evolving needs
and lifestyles of the public and there retail network includes more than 700
branches throughout the Philippines, as well as branches in New York, Hong Kong,
and Tokyo. The bank also operates a network of more than 1,200 automated teller
machines and more than 8,500 retailer-based point-of-sale machines.
Products and Services:
Deposits

Loans

Peso Deposits
Checking
Savings
Time
Long Term Negotiable
*Certificate of Deposits

Commercial Loans
Revolving Credits
Term Loans
Trade Finance
Fleet & Floor Stock Financing
Project Finance
Sustainable Energy Financing

Foreign Currency Deposits

Savings
Time

Deposit Substitute
Promissory Notes

Consumer Loans
Housing Loans
Auto Loans
Motorcycle Loans
Property Equity Credit Line
Leasing

Agribusiness loans
Crop Loans

International Banking (Hong Kong)

 Finance Lease
Operating Lease
Full Service-Operating Lease
Lease Syndication

Multi - Currency Time Deposits

Investment Management Account (Directional)
*Foreign Currency Bonds
*Hong Kong and China Equities and
Equity
Payments & Settlement
Letters of Credit and Trade Financing
Services
Foreign Exchange
Self-Service Banking Channels
Card-based Products
*Express Phone
*Debit
*Express Online
*Credit
*Express Mobile
*Prepaid
*Express Teller ATM
*BPI Trade
Payment and Settlement Facilities
Cashless Shopping
Bills Payment
Funds Transfer
Remittance
*Direct Credit-to-Account
*Door-to-Door
*Branch Pick-up
*Bank-to-Bank
Cellphone Reloading

Corporate Cash Management

ExpressLink
Collections
Disbursements
Liquidity Management

Asset Management & Trust

Corporate and Institutional Fund Management
Employee Retirement/Benefits Fund
Pre-need/Insurance Company Funds
Religious/Educational/Institution/Foundation Fund
Mutual Funds
Provident Fund Administration
Employee Savings Fund
Enhanced Value Funds
Personal Wealth Management
MyPortfolio
Living Trust
BPI Legacy
BPI Investment Funds
Custody and Special Purpose Trusts

 BPI Short Term Fund

Custodianship/Safekeeping
BPI Premium Bond Fund
Securities Custodianship Account (SCA)
BPI Gold Fund
BPI Investment-Linked Limited
ABF Philippines Bond Index Fund
Structure (BILLS)
BPI Institutional Fund
BPI Balanced Fund
BPI Equity Fund
BPI Global Equity Fund
BPI Global Philippine Fund
Philippine Dollar Bond Index Fund
BPI International Fund Plus
Traditional Trust Services
Mortgage Trust Indenture
Asset/Mortgaged-backed Security
Escrow Agency
Investment Banking- Capital Raising and Financial Consultancy/Advisory
Dealership & Brokerage- Sovereign Debt Instruments, Private Securities,
Foreign Exchange and Derivatives
Insurance Services- Life, Non-life, Pre-need (i.e. Pension and Educational Plans)
and Reinsurance
Ancillary Services- Call Center Services, Economic Research, Investment
Research and Bank Statement Services
ERP Implementation
BPI has many favored systems to be use in further enhancing the preferred banking
customers service experience as well as to deepen the relationship with these
customers. Specifically, the Oracle-Siebel Customer Relationship Management
System (CRM), the Branch Unified Delivery System (BUDS), and the Integrated
Document Archiving and Retrieval System (IDARS). In CRM, is an approach to
managing a company's interaction with current and potential future customers it
tries to analyze data about customers' history with a company, to improve business
relationships with customers, specifically focusing on customer retention, and
ultimately to drive sales growth. When BPI started to use this in 2006, it was
supported by in-depth data mining activities of the 200,000 customer base and as a
result, total funds of Preferred Banking customers posted a 10% growth for the
year.

In March 2006, the Bank launched a deposit campaign called Save Up, Move Up
to encourage deposit build-up from existing customers and attract new customers
and depositors earned raffle entries for a chance to win lifestyle upgrade prizes,
this deposit promotion was well received and generated 100,000 in new accounts.
In the second half of the year, the Banks savings bank subsidiary, BPI Family
Savings Bank, introduced two new products; The Get Started Savings Account
with Life Insurance, a first in the banking industry, is bundled with a free life
insurance from Ayala Life Assurance, Inc. (ALAI) equivalent to five times the
account balance up to a maximum of P2 million; The second product is the
Monthly Income Time Deposit (TD) variant of Plan Ahead, a five year, tax-free
time deposit in which interest is paid monthly via credit to the clients ATM
account, this product allows depositors, especially the retirees, to enjoy the interest
income while keeping their principal intact.
The ex-Prudential Bank branches were successfully integrated into the BPI, and
the entire branch network was completely migrated to the new tellering system, the
Branch Unified Delivery System (BUDS) for depository transactions, using
selected ex-Prudential branches and a few new locations, a fresh new branch
concept, the BPI Express, was introduced. The BPI Express is a mini branch with a
floor area of 80 to 100 square meters and it combines the elements of electronic
banking, over-the-counter servicing, and financial counseling under one roof as
such, it is equipped with a complete range of electronic banking facilities as well as
manned by tellers and sales counselors. The BPI Express completes the range of
BPI branch types - hubs, spokes, kiosks, and mini branches; the bank has 664 hubs
and spokes, 211kiosks, and 20 mini branches.
To improve on the bank statements delivery services, the bank employed two state
of the art printers with revolutionary duplex technology, a first in the banking
world. Another major initiative in the branches was the adoption of an integrated
system for the scanning, indexing, and retrieval of digital contents called Integrated
Document Archiving and Retrieval System (IDARS), this will allow branches to
seamlessly service over-the-counter withdrawals regardless of where the account
was opened and about 40% of the branch network is now IDARS ready and full
rollout is expected to be completed by the first semester of 2007.

Success of ERP Implementation:

The company will be able to have more clients in order to transact or create an
account.

Here are the financial highlights of BPI: (As of June 30, 2016: Quarterly Basis)
Income Statement:
Sales/Revenue
23,932 Million
Operating Expenses
1,793 Million
Net Income
7,692 Million

Balance Sheet:
Total Assets
Total Liabilities
Total Equity

1,584,587 Billion
1,421,162 Billion
163,425 Million

Quantitative benefits
With the ability to product error free and timely invoices, the turns on receivable
can improved the cash flow.
Manages P1, 584,587 Billion total assets, P 1,421,162 Billion total liabilities and
total equity of P1, 163,425 Billion.
Qualitative benefits
Reduces the cost by automating and standardizing the transactional process
Reduces also the time in doing transactional process effortless but done in a b
proper manner.
Make the right investment in bank with integrated management

 A management with higher business knowledge.

http://quotes.wsj.com/PH/XPHS/BPI/financials/quarter/income-statement
http://quotes.wsj.com/PH/BPI/financials
http://quotes.wsj.com/PH/XPHS/BPI/financials/quarter/balance-sheet
http://www.oracle.com/us/products/applications/siebel/overview/index.html
http://www.gartner.com/technology/why_gartner.jsp(IDARS)