Es230 350 3511 NetworkAdminGuide Ver.00 PDF

MULTIFUNCTIONAL DIGITAL SYSTEMS
Network
Administrators Guide
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Network Administrators Guide SOFTWARE LICENSE AGREEMENT
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Network Administrators Guide SOFTWARE LICENSE AGREEMENT
TRADEMARKS AND COPYRIGHT

Trademarks
The official name of Windows 98 is Microsoft Windows 98 Operating System.

The official name of Windows Me is Microsoft Windows Me Operating System.
The official name of Windows 2000 is Microsoft Windows 2000 Operating System.
The official name of Windows XP is Microsoft Windows XP Operating System.
The official name of Windows Server 2003 is Microsoft Windows Server 2003 Operating System.
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NOVELL, NetWare, and NDS are trademarks of Novell, Inc.
Other company names and product names in this manual are the trademarks of their respective companies.
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2003 TOSHIBA TEC CORPORATION All Rights Reserved
Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of
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Network Administrators Guide TRADEMARKS AND COPYRIGHT
Preface
Thank you for purchasing e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280
Multifunctional Digital Systems. This Network Administrators Guide explains the instructions
for administrators to set up and manage the e-STUDIO3511/4511, e-STUDIO350/450, or
e-STUDIO230/280 from the network using TopAccess. Read this guide before setting up your
e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 using TopAccess. Keep this
guide within easy reach, and use it to configure an environment that makes best of the e-STUDIOs functions.
About This Guide

This manual describes how to set up the e-STUDIO3511/4511, e-STUDIO350/450, or
e-STUDIO230/280 from the network using TopAccess administrator functions.
For information about initial setup for the e-STUDIO3511/4511, e-STUDIO350/450, or
e-STUDIO230/280 from the Control Panel, see the User Functions Guide. For information
about setting up network clients, see the Printing Guide and Network Operators Guide. For
general information on using the copier, your computer, your application software, or your network, see the manuals that accompany those products.
Conventions
The term this equipment in this manual refers to the e-STUDIO3511/4511,

e-STUDIO350/450, or e-STUDIO230/280.
The term e-Filing in this manual is an abbreviation of electronic filing.
About Other Manuals

Other guides are included in the User Documentation CD-ROM provided with this system:
Printing Guide explains how to install user software for the printer functions, including how
to set up and manage print jobs from Microsoft Windows, Apple Mac OS, and UNIX computers.
Network Operators Guideexplains how to set up and manage network functions using the
TopAccess user functions such as network job management and template registration from
client computers via a network.
e-Filing Guideexplains how to operate the e-Filing features by using the TWAIN driver, File
Downloader and e-Filing web utility.
Network Fax Guideexplains how to use the network fax features that enable users to operate
fax and internet fax sending from a client computer via network.
Network Administrators Guide Preface
Table of Contents
SOFTWARE LICENSE AGREEMENT ...........................................................2
TRADEMARKS AND COPYRIGHT................................................................4
Preface ...........................................................................................................5
About This Guide ....................................................................................................5
Conventions ......................................................................................................5
About Other Manuals..............................................................................................5
Table of Contents ...........................................................................................6
1. Overview .........................................................................................................11
Features and Functions................................................................................12
About Setup from TopAccess ...............................................................................12
About Maintenance from TopAccess....................................................................13
About Registration from TopAccess .....................................................................13
About Other Administrative Functions in TopAccess............................................14
Accessing TopAccess Administrator Mode ..................................................15
2. Easy Setup Flow.............................................................................................17

Overview for Network Configuration.............................................................18
Connecting to the Local Area Network over TCP/IP.............................................19
Connecting to the Local Area Network over IPX/SPX ..........................................19
Connecting to the Local Area Network over AppleTalk network...........................19
Connecting to the Internet ....................................................................................20
Setup Flow for Printing Features ..................................................................21

Setup Flow for Windows Printing..........................................................................21
Setup Flow for LPR Printing............................................................................22
Setup Flow for SMB Printing ...........................................................................23
Setup Flow for Peer-to-Peer Printing ..............................................................24
Setup Flow for IPP Printing .............................................................................25
Setup Flow for Printing via Windows Print Server...........................................26
Setup Flow for Novell Printing ..............................................................................27
Setup Flow for Macintosh Printing ........................................................................28
Setup Flow for AppleTalk Printing...................................................................29
Setup Flow for LPR Printing............................................................................29
Setup Flow for Unix Printing .................................................................................30
Setup Flow for FTP Printing..................................................................................31
Setup Flow for Email Printing ...............................................................................31
Setup Flow for Scanning Features ...............................................................33

Setup Flow for Save as file ...................................................................................33
Setup Flow for Scan to Email ...............................................................................34
Setup Flow for Fax Features ........................................................................36

Setup Flow for Network-Fax .................................................................................36
Setup Flow for Internet Fax ..................................................................................38
Setup Flow for Onramp Gateway .........................................................................39
Setup Flow for Offramp Gateway .........................................................................41
Setup Flow for e-Filing Features ..................................................................44

Setup Flow for e-Filing Web Utility........................................................................44
Setup Flow for TWAIN Driver and File Downloader .............................................44
3. Setting up from TopAccess...........................................................................47

Setting up Device Settings ...........................................................................48
Setting up the Device Information.........................................................................49
Setting up the Energy Save ..................................................................................50
6
Network Administrators Guide Table of Contents
Setting up the Time and Date ...............................................................................50

Setting up the Web General Setting .....................................................................51
Setting up Network Settings .........................................................................52

Setting up the TCP/IP ...........................................................................................53
Setting up the IPX/SPX.........................................................................................54
Setting up the AppleTalk.......................................................................................54
Setting up the Rendezvous...................................................................................55
Setting up the LDAP Session ...............................................................................55
Setting up the DNS Session .................................................................................55
Setting up the DDNS Session...............................................................................56
Setting up the SLP Session ..................................................................................56
Setting up the SMB Session .................................................................................56
Setting up the NetWare Session...........................................................................57
Setting up the HTTP Network Service ..................................................................58
Setting up the SMTP Client ..................................................................................58
Setting up the SMTP Server .................................................................................59
Setting up the POP3 Network Service..................................................................60
Setting up the FTP Client......................................................................................61
Setting up the FTP Server ....................................................................................61
Setting up the SNMP Network Service .................................................................61
Setting up Copier Settings............................................................................63

Setting up the Copier Settings ..............................................................................64
Setting up Fax Settings ................................................................................66

Setting up the Fax Settings...................................................................................67
Setting up Save as file Settings....................................................................71

Setting up the Local Storage Path ........................................................................72
Setting up the Storage Maintenance ....................................................................72
Setting up the Destination.....................................................................................73
Setting up the Remote 1 and Remote 2 ...............................................................73
Setting up the N/W-Fax Destination .....................................................................74
Setting up the N/W-Fax Folder .............................................................................75
Setting up Email Settings .............................................................................76

Setting up the Email Settings................................................................................77
Setting up Internet Fax Settings ...................................................................78

Setting up the Internet Fax Settings .....................................................................79
Setting up Printer Settings............................................................................80

Setting up the Printer Settings ..............................................................................81
Setting up Print Service Settings ..................................................................83

Setting up the Raw TCP Print...............................................................................84
Setting up the LPD Print .......................................................................................84
Setting up the IPP Print ........................................................................................85
Setting up the FTP Print .......................................................................................85
Setting up the NetWare Print ................................................................................86
Setting up the Email Print .....................................................................................86
Displaying Version Information.....................................................................88
4. Managing the Device......................................................................................89

Maintaining from TopAccess ........................................................................90
About the Maintenance Functions ........................................................................90
Updating the Software ..........................................................................................91
Removing the Client Software ..............................................................................93
Backing up Data ...................................................................................................94
Restoring Data from Backup File..........................................................................96
Deleting the Data from Local Folder .....................................................................99

Managing Directory Service................................................................................100
Setting up Notification.........................................................................................101
Importing and Exporting the Address Book ........................................................103
Importing the Address Book Data .................................................................103
Exporting the Address Book Data .................................................................105
Importing and Exporting the Department Code ..................................................107
Importing the Department Code Data ...........................................................107
Exporting the Department Code Data ...........................................................108
Exporting the Logs and Journals ........................................................................110
Clearing the Logs and Journals ..........................................................................111
Registering from TopAccess ......................................................................113

About the Registrations ......................................................................................113
Registering Public Templates .............................................................................113
Creating or Editing the Public Templates......................................................113
Panel Setting ...........................................................................................118
Destination Setting ..................................................................................118
Internet Fax Setting .................................................................................124
Fax Setting ..............................................................................................125
Email Setting ...........................................................................................127
Save as file Setting..................................................................................128
Box Setting ..............................................................................................130
Scan Setting ............................................................................................130
Resetting the Public Template ......................................................................132
Resetting a Public Template ...................................................................132
Resetting All Public Templates................................................................133
Registering Fax and Internet Fax Received Forward .........................................134
Setting up the Fax or Internet Fax Received Forward Properties .................137
Destination Setting ..................................................................................137
Internet Fax Setting .................................................................................142
Email Setting ...........................................................................................143
Save as file Setting..................................................................................144
Box Setting ..............................................................................................146
Displaying Message Log ............................................................................147

Managing Department Code ......................................................................148
Displaying the Department List and Counters ....................................................148
Clearing the Department Counters .....................................................................150
Registering or modifying the Department Code..................................................153
Deleting the Department Code ...........................................................................154
5. Setting up Network Server ..........................................................................159

About Network Server Setup ......................................................................160
Setting up Windows Print Server................................................................161
Configuring the Windows Print Server................................................................161
Installing the Printer Drivers as Shared Printers ...........................................161
Setting up the Clients ....................................................................................162
Setting up NetWare Print Server ................................................................163

Setting up the NetWare in Bindery Mode ...........................................................163
Editing the Network Startup File....................................................................163
Setting up the NetWare File Server ..............................................................163
Setting up the NetWare in NDS Mode ................................................................165
Setting up the NetWare in NDPS Mode..............................................................166
Setting up DNS and Mail Servers...............................................................171

Tips of Setting up the DNS and Mail Servers for Email ......................................172
8
Tips of Setting up the DNS and Mail Servers for Internet Fax............................172
Tips of Setting up the DNS and Mail Servers for Offramp Gateway...................172
6. Troubleshooting ...........................................................................................173
Troubleshooting Overview..........................................................................174
Network Connectivity Problems..........................................................................174
Cannot Discover Device .....................................................................................178
Cannot Ping the Device ......................................................................................180
Cannot Print From Client ....................................................................................181
Network or Touch Panel Display Disabled After LDAP Search ..........................181
Banner Page Outputted to Inner Tray.................................................................182
Troubleshooting Hardware Errors ..............................................................183

Common Errors ..................................................................................................183
Startup Page Does Not Print.........................................................................183
Print Jobs Not Output....................................................................................183
Device Status Indicators .....................................................................................184
Copier Maintenance Calls .............................................................................184
TopAccess Error Messages................................................................................186
Message Log.................................................................................................186
Troubleshooting Network Errors.................................................................190

Cannot See This Equipment...............................................................................190
Cannot Print To This Equipment.........................................................................191
7. Appendix .......................................................................................................193
Default Setting List .....................................................................................194
Default Settings for General Setting ...................................................................194
Device Information ........................................................................................194
Energy Save..................................................................................................194
Time Stamp...................................................................................................194
Web General Setting.....................................................................................194
Default Settings for Network Setting...................................................................194
TCP/IP...........................................................................................................194
IPX/SPX ........................................................................................................194
AppleTalk ......................................................................................................195
Rendezvous ..................................................................................................195
LDAP Session ...............................................................................................195
DNS Session.................................................................................................195
DDNS Session ..............................................................................................195
SLP Session..................................................................................................195
SMB Session.................................................................................................195
NetWare Session ..........................................................................................195
HTTP Network Service..................................................................................196
SMTP Client ..................................................................................................196
SMTP Server.................................................................................................196
POP3 Network Service .................................................................................196
FTP Client .....................................................................................................196
FTP Server....................................................................................................196
SNMP Network Service.................................................................................197
Default Settings for Copier Setting .....................................................................197
Default Settings for Fax Setting (Optional) .........................................................197
Default Settings for Save as file Setting .............................................................198
Default Settings for Email Setting .......................................................................198
Default Settings for Internet Fax Setting.............................................................198
Default Settings for Printer Setting .....................................................................199
Default Settings for Print Service........................................................................199

Raw TCP Print ..............................................................................................199
LPD Print.......................................................................................................199
IPP Print ........................................................................................................199
FTP Print .......................................................................................................199
NetWare Print................................................................................................200
Email Print.....................................................................................................200
8. INDEX ............................................................................................................201
10
1. OVERVIEW
Network Administrators Guide 1. Overview
11
Features and Functions

With the TopAccess web-based device management utility in the administrator mode, you can
configure network and device settings, display and filter message and job logs, and control current jobs using a web browser.
NOTE:
Before you read through this guide and perform the setup and maintenance operations, please perform the setup for TopAccess. For information about setting up the
equipment for TopAccess, see the User Functions Guide.
About Setup from TopAccess

Following setup options are performed from TopAccess in the administrator mode:
Configuring device settings
An administrator can configure the device settings such as device information, energy save, date
and time, and language for TopAccess web utility.
Configuring network settings
An administrator can configure the network settings such as TCP/IP, IPX/SPX, AppleTalk, Rendezvous, LDAP session, DNS session, DDNS session, SLP session, SMB session, Netware session, HTTP network service, SMTP client, SMTP server, POP3 network service, FTP client,
FTP server, and SNMP network service.
Configuring copier settings
An administrator can configure the default copier settings such as color mode (only for
e-STUDIO3511/4511), original mode for color (only for e-STUDIO3511/4511), original mode
for black, exposure, bypass feed, book > 2, magazine sort, 2in1/4in1, maximum copies, auto
2-sided mode, and sorter mode priority.
Configuring fax settings
An administrator can configure the facsimile device settings such as terminal ID, fax number,
line 2 number, ringer volume, monitor volume, completion volume, reception mode, remote RX,
dial type, dial type (line 2), line-2 mode, resolution, original mode, exposure, TTI, RTI, ECM,
discard, reduction, duplex print, alternation, recovery transmit, journal auto print, memory transmission report, multi transmission report, polling report, and relay station report.
NOTE:
The fax settings are available only when the fax option is installed on this equipment.
Configuring save as file settings

An administrator can configure the save as file settings such as storage maintenance, destination,
remote 1, remote 2, N/W-Fax destination, and N/W-Fax folder.
Configuring Email settings
An administrator can configure the Email settings such as file format, fragment message size,
and default body strings.
Configuring Internet Fax settings
An administrator can configure the Internet Fax settings such as fragment page size and default
body strings.
Configuring printer settings
An administrator can configure the default printer settings such as number of days to save private, proof and invalid jobs, duplex printing, default paper size, default paper type, default orientation, default stapling, default output tray, PCL form line, PCL font pitch, PCL font point size,
PCL font number, auto paper size conversion, and print startup page.
Configuring print service settings
An administrator can configure the print services such as Raw TCP/IP print, LPD print, IPP
print, FTP print, NetWare print, and Email print.
12
Network Administrators Guide Features and Functions
About Maintenance from TopAccess

Following maintenance options are performed from TopAccess in the administrator mode:
Updating client software
An administrator can update the client software saved in this equipment. When a new version of
client software is released, an administrator should update the client software in this equipment
so clients can install new versions of their client software from TopAccess.
Removing client software
An administrator can remove client software saved in this equipment.
Creating backup files
An administrator can save the data in the address book, mailboxes, and templates as files for
backups.
Restoring data from backup files
An administrator can restore the data in the address book, mailboxes, and templates using the
backup files.
Deleting data in hard disk
An administrator can delete data such as scan, transmission, and reception data in the hard disk.
Use this feature to delete data periodically for restoring the hard disk space if there is not enough
disk space for operation.
Registering the directory service
An administrator can add or delete directory service for LDAP servers. If any LDAP servers are
registered, clients can search for data using the registered LDAP servers to add new Email
addresses to the address book.
Setting up the notification settings
An administrator can enable or disable Email notifications for specific events that occur in this
equipment. An administrator specifies the Email address to send a notification.
Importing and exporting address book data
An administrator can import/export the address book data in CSV format.
Importing and exporting department code data
An administrator can import/export the department code data in CSV format.
Exporting logs
An administrator can export the logs and journals in CSV format such as print job logs, fax
transmit journals, fax reception journals, scan logs, and message logs.
Clearing logs
An administrator can clear the logs and journals in CSV format such as print job logs, fax transmit journals, fax reception journals, scan logs, and message logs.
About Registration from TopAccess

Registering is performed from TopAccess in the administrator mode:
Registering public templates
An administrator can register public templates that are available for all users.
Registering Fax or Internet Fax Received Forward
An administrator can register the agents for the relay transmission of received faxes or Internet
Faxes. Using these agents, an administrator can collect the all received faxes by transmitting
them to another internet fax device, saving them as a file in the hard disk or network folders,
sending them to specific Email addresses, or storing to e-Filing.
NOTE:
The Fax Received Forward is available only when the fax option is installed on this
equipment.
13
About Other Administrative Functions in TopAccess

Displaying message logs
An administrator can display the message logs from TopAccess in the administrator mode.
Registering department codes
An administrator can manage department codes from the Counter tab.
14
Accessing TopAccess Administrator Mode

TopAccess, web-based utility available on this equipment, allows you to manage this equipment
remotely via the Internet or via your companys intranet.
To operate TopAccess, this equipment should be connected to the network and configured with
the TCP/IP settings. After you complete the TCP/IP setup, you can access to the TopAccess web
site to operate various functions from your computer using a Web browser such as Netscape
Navigator and Internet Explorer.
You can use the TopAccess web-based utility from a Windows, Macintosh or Unix operating
system environment. The following browsers are supported:
Windows
Internet Explorer 5.5 or later
Netscape Navigator 7.02 or later
Macintosh
Internet Explorer 5.5 or later
Unix
Accessing TopAccess in the administrator mode
1.
To navigate to TopAccess, enter the following URL on the

address box of your Internet browser.
http://<IP Address> or http://<Device Name>
For example
When the IP address of the equipment is 10.10.70.105:
http://10.10.70.105
When the device name of this equipment is mfp-00c67861:
http://mfp-00c67861
2.
The TopAccess web page opens.
3.
Click the [Administration] tab.
The Login page is displayed.
Network Administrators Guide Accessing TopAccess Administrator Mode
15
4.
Enter the administrator password in the Password field.

Then click [Login].
SUPPLEMENT:
The default administrator password is 123456 if you have not change the administrator password.
5.
SUPPLEMENT:
16
You cannot change a name in the User Name field. It always must be
Admin to login TopAccess in the administrator mode.
The Setup page is displayed.
Click the menu and submenu to display the desired page.
To logout from the administrator mode, click the Logout link that is displayed in the
upper right.
Network Administrators Guide Accessing TopAccess Administrator Mode
2. EASY SETUP FLOW
Network Administrators Guide 2. Easy Setup Flow
17
Overview for Network Configuration

This equipment supports the various features of electronic document processing over a network
such as network printing, scanning, and sending Email or Internet Fax over the Internet. To
enable these features, an administrator has to assign the proper network configuration to client
computers, servers, and this equipment.
NOTE:
This chapter describes the setup flow for network features. For information about
setting up local features such as copy and fax, please see the User Functions
Guide. The guide describes how to operate the [User Functions] button that contains setup features for users and administrators. Some settings can be assigned
from the Touch Panel Display on this equipment. Before setting up from TopAccess,
please see the User Functions Guide and perform the initial setup for this equipment.
Following diagram illustrates the common network configurations for this equipment.
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Parallel or USB Connection

* USB Connection is not available
for Windows NT 4.0
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Unix workstation
TCP/IP or IPX/SPX Local Area Network
Windows Print Server
NetWare Print Server
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
AppleTalk or TCP/IP Local Area Network
Mac OS 8.6
Mac OS 9.x
Mac OS X
Internet
DNS Server
Email Server
For e-STUDIO230/280:
To set up the parallel printing, the optional Parallel Interface Kit must be installed.
18
Network Administrators Guide Overview for Network Configuration
Connecting to the Local Area Network over TCP/IP

When this equipment is connected to the local area network over TCP/IP with Windows computers, Unix workstations, and NetWare servers, the following features are available:
Printing Features
SMB Printing in the Peer-to-Peer connection from Windows computers
P.23 "Setup Flow for SMB Printing"
Peer-to-Peer Printing in the Peer-to-Peer connection from Windows computers

P.24 "Setup Flow for Peer-to-Peer Printing"
LPR Printing in the Peer-to-Peer connection from Windows computers

P.22 "Setup Flow for LPR Printing"
IPP Printing in the Peer-to-Peer connection from Windows computers

P.25 "Setup Flow for IPP Printing"
SMB Printing through the Windows Print Server from Windows computers
P.26 "Setup Flow for Printing via Windows Print Server"
Novell Printing through the NetWare Print Server from Windows computers
P.27 "Setup Flow for Novell Printing"
LPR Printing in the TCP/IP network from Macintosh computers

FTP Printing
P.31 "Setup Flow for FTP Printing"
Printing from Unix workstation

P.30 "Setup Flow for Unix Printing"
Job Monitoring with TopAccessDocMon from Windows

Scanning Features
Save as file feature for saving scanned images or received jobs as files in network folder
P.33 "Setup Flow for Save as file"
e-Filing Features
Editing the files in the Box using e-Filing web utility
P.44 "Setup Flow for e-Filing Web Utility"
Acquiring data from a Box with TWAIN driver or File downloader

P.44 "Setup Flow for TWAIN Driver and File Downloader"
Network Management Features

Monitoring or managing this equipment using TopAccess
Connecting to the Local Area Network over IPX/SPX

When this equipment is connected to the local area network over IPX/SPX with Windows computers and NetWare servers, the following features are available:
Printing Features
Novell Printing through the NetWare Print Server from Windows computers
P.27 "Setup Flow for Novell Printing"
Connecting to the Local Area Network over AppleTalk network

When this equipment is connected to the local area network over AppleTalk with Macintosh
computers, the following features are available:
Printing Features
AppleTalk Printing in the AppleTalk network from Macintosh computers
19
P.29 "Setup Flow for AppleTalk Printing"
Connecting to the Internet

When this equipment is connected to the local area network where the Internet access is enabled
with DNS server and mail server, the following features are available:
Printing Features
IPP Printing in the Internet connection from Windows computers
P.25 "Setup Flow for IPP Printing"
Email Printing in the Internet connection using Email client software

P.31 "Setup Flow for Email Printing"
Scanning Features
Scan to Email at this equipment
P.34 "Setup Flow for Scan to Email"
Fax Features
NOTE:
20
Sending or Receiving Internet Fax at this equipment

P.38 "Setup Flow for Internet Fax"
Sending fax or Internet Fax using the N/W-Fax driver from Windows computers
P.36 "Setup Flow for Network-Fax"
Onramp gateway (convert a received fax from the public switched telephone line to an Internet Fax and send it to the Internet)
P.39 "Setup Flow for Onramp Gateway"
Offramp gateway (convert a received Internet Fax from Internet to a fax and send it to facsimile through the public switched telephone line)
P.41 "Setup Flow for Offramp Gateway"
The N/W-Fax driver, Onramp gateway and Offramp gateway can be operated only
when optional fax unit is installed in this equipment.
Setup Flow for Printing Features

This section describes the minimum setup flow to configure this equipment for printing.
For e-STUDIO350/450 and e-STUDIO230/280:
The printing features are available only when the Printer Kit or Printer/Scanner Kit is installed.
Setup Flow for Windows Printing

This equipment supports SMB printing, Peer-to-Peer printing, LPR printing, and IPP printing
for Windows computers. The configurations required are different for each printing system.
If you are not sure which printing system you will use, choose the proper printing system
according to operating systems of clients in your network:
SUPPLEMENTS:
For Windows 98/Me SMB Printing or Peer-to-Peer Printing

For Windows NT 4.0, Windows 2000, Windows XP, Windows Server 2003 LPR Printing
It assumes using SMB printing in a small network. If you can use the Windows NT
4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is
recommended to set up for printing via Windows print server.
This equipment also supports printing via the parallel port. When this equipment is
used for parallel printing, there is no need to configure the equipment. To set up for
parallel printing, please see the Quick Start Guide.
For e-STUDIO230/280:
To set up the parallel printing, the optional Parallel Interface Kit must be installed.
System Requirements
Windows printing applies to the following Windows computers.
Display Resolution
1024 x 768 dots or more
Display Color
High Color (16bit) or higher is recommended
CPU
Pentium 133 MHz minimum (Pentium 266 MHz or faster recommended)
Memory
64MB for Windows 98
96MB for Windows Me and Windows NT 4.0
128MB for Windows 2000/XP/Server 2003
The applicable computers depend on the printing systems:

LPR Printing
Windows NT 4.0 Service Pack 6a
Windows 2000 Service Pack 3
Windows XP Service Pack 1
Windows Server 2003
SMB Printing
Windows 98 (Windows 98 Second Edition Recommended)
Windows Me
Network Administrators Guide Setup Flow for Printing Features
21
Windows Server 2003

Peer-to-Peer Printing
Windows Me
IPP Printing
Windows Server 2003
Setup Flow for LPR Printing

Connecting over TCP/IP Network
Setting up the LPR

printer connection
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
This equipment can be used with LPR printer connection for Windows NT 4.0, Windows 2000,
Windows XP, and Windows Server 2003. LPR printing is the common method to setting up the
printer from servers. It is better to use LPR printing for Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 rather than SMB printing because the printing process of
LPR printing is shorter than SMB printing.
Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable TopAccess.
You should set the TCP/IP and HTTP Network Service from the Touch Panel Display the
first time you use it, to make TopAccess available. Please see the User Functions Guide to
configure the TCP/IP and HTTP Network Service from the Touch Panel Display, or from
TopAccess.
P.53 "Setting up the TCP/IP"
P.58 "Setting up the HTTP Network Service"
Step 2: Setting up the LPD Print Service.

P.84 "Setting up the LPD Print"
Step 3: Setting up the Raw TCP if required.
If you permit a Raw TCP connection for printing, which can be used with Windows 2000,
Windows XP, and Windows Server 2003 TCP/IP, please configure the Raw TCP/IP Print as
well.
P.84 "Setting up the Raw TCP Print"
Step 4: Advise users to install the Client Software for LPR printing.
Users can install the printer drivers for LPR printing by installation from the Client1
CD-ROM and add the LPR port. For more information about the LPR installation, please see
the Printing Guide.
In the LPR enabled network, users must install following client software for printing:
22
Printer Drivers
TopAccessDocMon
Agfa Font Manager
Setup Flow for SMB Printing

Network Environment over TCP/IP
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Setting up SMB Printer

Connection
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
This equipment can be used with SMB printer connection that allows you to connect to this
equipment using File and Printer Sharing for Microsoft Networks service. SMB printing is the
common method to setting up the printer from the Windows 98/Me computers. However, SMB
printing is not suitable for printing a large amount of documents.
NOTE:
It assumes using SMB printing in a small network. If you can use the Windows NT
4.0, Windows 2000, Windows XP, or Windows Server 2003 as a print server, it is
recommended to set up for printing via Windows print server.
P.26 "Setup Flow for Printing via Windows Print Server"
Setup procedure
TopAccess.
Step 2: Setting up the SMB Session.

The NetBIOS name and workgroup should be configured to enable SMB printing. Also if
the network system uses the WINS server to provide name resolution for this equipment
with the Windows network, you can specify the WINS server to be used.
P.56 "Setting up the SMB Session"
Step 3: Advise users to install the Client Software for SMB printing.
Users can install the printer drivers for SMB printing using the following methods: 1) Point
and Print installation or 2) installation from the Client1 CD-ROM. It is recommended for an
23
administrator to determine which method should be used for an installation (or allows both
installations for users.) For more information about the SMB installation, please see the
Printing Guide.
In the SMB enabled network, users must install following client software for printing:
Printer Drivers
TopAccessDocMon
Agfa Font Manager
Setup Flow for Peer-to-Peer Printing

Windows 98
Windows Me
Windows 98
Windows Me
Setting up the TCP/IP
printer connection with
Peer-to-Peer Utility
Windows 98
Windows Me
This equipment provides the Peer-to-Peer Utility, (for Windows 98 and Windows Me), that
enables a peer-to-peer connection over the TCP/IP network. The Peer-to-Peer Utility allows
users to add the Peer-to-Peer TCP/IP port by searching for the equipment in the local area network. If an administrator does not allow printer sharing in a Windows network, (which means
the SMB print service is disabled), he or she can permit users to connect to this equipment using
the Peer-to-Peer Utility.
NOTE:
TopAccessDocMon cannot be used when you configure the printer connection

using the Peer-to-Peer utility.
Setup procedure
TopAccess.
24
Step 2: Advise users to install the Client Software for Peer-to-Peer printing.
Users can get the printer drivers for Peer-to-Peer printing by installation from the Client1
CD-ROM. For more information about the Peer-to-Peer installation, please see the Printing
Guide.
In the Peer-to-Peer enabled network, users must install following client software for printing:
Printer Drivers
Peer-to-Peer Utility
Agfa Font Manager
Setup Flow for IPP Printing

Connecting over Internet
Windows 2000
Windows XP
Windows Server 2003
Setting up the IPP
printer connection
This equipment can be used with the IPP printer connection for Windows 2000, Windows XP,
and Windows Server 2003 in a TCP/IP network. Even though IPP printing can be used in a local
area network, this method is commonly used to print over the Internet. If you allow IPP printing
through the Internet, you must configure the DNS server to enable users to access this equipment
over the Internet using the HTTP protocol. This is useful when users want to print to this equipment from outside the local area network.
Setup procedure
TopAccess.
Step 2: Setting up the DNS Session to specify the DNS server that assigns the
equipments DNS name.
The DNS Session should be configured when the DNS server is used to assign the DNS
name (rather than the IP address) over the Internet.
P.55 "Setting up the DNS Session"
Step 3: Setting up the DDNS Session if required.

If the DNS server supports the dynamic DNS service, please configure the DDNS Session to
enable the dynamic DNS service.
P.56 "Setting up the DDNS Session"
Step 4: Setting up the IPP Print Service.

P.85 "Setting up the IPP Print"
25
Step 5: Advise users to install the Client Software for IPP printing.
Users can install the printer drivers for IPP printing by installation by Add Printer Wizard.
For more information about the IPP installation, please see the Printing Guide.
In the IPP enabled network, users must install following client software for printing:
Printer Drivers
TopAccessDocMon
Agfa Font Manager
NOTE:
TopAccessDocMon is available only when the client computers are connected to

this equipment within the same local area network. Also TopAccessDocMon cannot
automatically find the IP or IPX address of this equipment to connect, if users install
the client software for IPP printing. In that case, users must find the equipment in
the network using the Network Discovery feature. For more information about
TopAccessDocMon, see the Printing Guide.
Setup Flow for Printing via Windows Print Server

Connecting to Client Server type of Microsoft network
Setting up
the LPR connection
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Setting up the SMB

printer connection
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
When you want to manage all print jobs in the print server instead of directly printing to this
equipment, the Windows Client Server network solution is helpful. In this case, an administrator
sets up the sharing printer using LPR in Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 print server. Then clients can install the printer driver from the Windows print
server using SMB.
Setup procedure
Step 1: Setting up this equipment for LPR printing.
Please see the setup flow for LPR printing.
NOTE:
26
When installing the printer driver in the server to set up the sharing printer, install the
printer driver by the Add Printer Wizard. Do not install the printer driver using the
installer.
Step 2: Setting up the Windows print server.

P.161 "Setting up Windows Print Server"
Step 3: Advise users to install the Client Software for SMB printing via the
Windows print server.
Users can install the printer drivers for Windows Client Server network from the queue created in the Windows print server. This installation method is common for Windows print
sharing. Please refer to the Windows documentation for information about sharing printers.
In the Windows Client Server network, users must install following client software for printing:
Printer Drivers
TopAccessDocMon
Agfa Font Manager
Setup Flow for Novell Printing

This equipment supports Novell printing for Windows computers.
System Requirements
Novell printing applies the following NetWare server and client computers:
NetWare:
NetWare 4.x bindery emulation mode

NetWare 4.x NDS mode
NetWare 5.x and 6.x NDS mode (over IPX/SPX only)
NetWare NDPS Printer Agent
Client OS:

Windows Me
Windows NT 4.0 Service Pack 5
Windows Server 2003
Connecting with a NetWare Environment over TCP/IP or IPX/SPX Network
NetWare 4.x
NetWare 5.x
NetWare 6.x
Setting up the Novell
printer connection
Setting up the SMB
printer connection
to Novell print queue
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
27
When you want to manage the print jobs in the NetWare print server instead of directly printing
to this equipment, an administrator must configure the NetWare print servers and this equipment.
This equipment supports the PSERVER in the NetWare 4.x bindery emulation mode, NetWare
4.x NDS mode, NetWare 5.x NDS/NDPS mode, and NetWare 6.x NDS/NDPS mode.
Setup procedure
Step 1: Setting up the NetWare print server.
P.163 "Setting up NetWare Print Server"
TopAccess.
Step 3: Setting up the IPX/SPX if this equipment is used in the IPX/SPX network.
P.54 "Setting up the IPX/SPX"
Step 4: Setting up the NetWare Session.
P.57 "Setting up the NetWare Session"
Step 5: Setting up the SLP Session.
If the NetWare file server is connected to the equipment over the TCP/IP network, enable the
SLP.
P.56 "Setting up the SLP Session"
Step 6: Setting up the NetWare Print Service.

P.86 "Setting up the NetWare Print"
Step 7: Advise users to install the Client Software for Novell printing.
Users can install the printer drivers for Novell printing from the Client1 CD-ROM and map
the queue created in the NetWare server. For more information about the Novell installation,
please see the Printing Guide.
In the Novell network, users must install following client software for printing:
Printer Drivers
TopAccessDocMon
Agfa Font Manager
Setup Flow for Macintosh Printing

This equipment supports AppleTalk printing and LPR printing for Macintosh computers. The
configurations required are different for each printing system.
System Requirements
Macintosh printing applies the following Mac OS computers and environments:
28
Display Resolution:
OS:
Mac OS 8.6 to 9.x, Mac OS X
Protocol:
TCP/IP or AppleTalk (Ethernet)
Printer Driver:
LaserWriter 8 printer driver version 8.6.5 or later

(not required for Mac OS X 10.2.4 or later)
NOTE:
Macintosh printing from Mac OS X 10.2 and its earlier versions of Mac OS X is supported only in Classic mode using the PPD file for Mac OS 8.6 to 9.x. This equipment also provides the PPD file for Mac OS X 10.2.4 or later.
Setup Flow for AppleTalk Printing

Connecting over AppleTalk Network
Mac OS 8.6
Mac OS 9.x
Mac OS X
Setting up the AppleTalk
printer connection
This equipment can be used with the AppleTalk printer connection when the Macintosh computers and the equipment are connected over the AppleTalk network.
Setup procedure
Step 1: Setting up the AppleTalk.
Please see the User Functions Guide to configure AppleTalk from the Touch Panel Display,
or from TopAccess.
P.54 "Setting up the AppleTalk"
Step 2: Advise users to install the Macintosh PPD file.

Users can install the Macintosh PPD file from the Client1 CD-ROM. For more information
about the Macintosh PPD file installation and setting up AppleTalk printing on the Macintosh computer, please see the Printing Guide.
Setup Flow for LPR Printing

Mac OS 8.6
Mac OS 9.x
Mac OS X
Setting up the LPR
printer connection
This equipment can be used with the LPR printer connection when the Macintosh computers and
the equipment are connected over the TCP/IP network.
29
Setup procedure
TopAccess.

Step 3: Advise users to install the Macintosh PPD file.
Users can install the Macintosh PPD file from the Client1 CD-ROM. For more information
about the Macintosh PPD file installation and setting up LPR printing on the Macintosh
computer, please see the Printing Guide.
Setup Flow for Unix Printing

This equipment supports printing for Unix workstations using the Unix Filters.
System Requirements
Unix printing applies the following Unix workstations:
OS:
Sun Solaris 2.6/2.7/7.8/8/9

HP-UX ver.10.20/11.x
IBM AIX 4.1.5/4.3.3/5L
SCO UnixWare 7
SCO OpenUnix 8
Red Hat Linux 6.2/7.1/7.2/7.3/8.0
SuSE Linux ver.7.0/8.1
Mandrake Linux ver.7.1/9
Turbo Linux 8
Unix workstation
Setting up the LPR

printer connection
This equipment can be used with the LPR printer connection when the Unix workstations and
the equipment are connected over the TCP/IP network.
30
Setup procedure
Step 1: Setting up the TCP/IP.
TopAccess.

Step 3: Advise users to install the Unix Filters for Unix printing.
Users can install the Unix filters for Unix printing from the Admins Client CD-ROM. For
more information about the Unix installation, please see the Printing Guide.
Setup Flow for FTP Printing

This equipment supports FTP printing that enables to print a file sent through FTP protocol.
Users can send a print file using the FTP download tools to this equipment from any operating
systems.
This equipment can print following files using the FTP printing:
PCL format print job file

PostScript Level 3 print job file
Text data file
Setup procedure
TopAccess.
Step 2: Setting up the FTP Print Service.

P.85 "Setting up the FTP Print"
Step 3: Now any users can download to this equipment using the FTP
down-load tools.
Users can use any FTP download tools to print through FTP. For more information about
FTP printing, please see the Printing Guide.
Setup Flow for Email Printing

This equipment allows you to print a file sent to it via Email. Users can send a print job by
attaching the file that users want to print to an Email. This equipment will receive the message
from the POP3 account in the Email server and print the file.
This equipment can print the following files:
TIFF file
31
Text data file
Setup procedure
Step 1: Setting up the POP3 account for this equipment in the incoming mail
server.
P.171 "Setting up DNS and Mail Servers"
TopAccess.
Step 3: Setting up the POP3 Network Servers to specify the POP3 server.
P.60 "Setting up the POP3 Network Service"
Step 4: Setting up the Email Print Service.
P.86 "Setting up the Email Print"
Step 5: Now any users can print a file by sending an Email message.
Any Email client software can be used to send a print job to this equipment. For more information about Email printing, please see the Printing Guide.
32
Setup Flow for Scanning Features

This section describes the minimum setup flow required to configure this equipment for scanning.
The scanning features are available only when the Printer Kit and Scanner Upgrade Kit are
installed, or when the Printer/Scanner Kit is installed.
Setup Flow for Save as file

The Save as file feature allows users to save images scanned by a copy operation, scan operation, or fax operation to the local hard disk or the network shared folder.
Copy/Scan/Fax

Save as File into Network folders
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Save as File
into Local folders
Local Hard Disk
Network Hard Disk
You can enable or disable the Save as file into the local folder and network folders. When
enabled, you can specify which network folders to save the scanned file, or you can allow users
to specify the network folders for each Save as file operation.
Setup procedure
Step 1: Setting up the TCP/IP and the HTTP Network Service to enable
TopAccess.
TopAccess.
Step 2: Setting up the SMB Session.

When the SMB protocol is used to send scanned files to a network folder, the SMB Session
must be configured to permit sending the scanned files to the network folder. Also the NetBIOS name and workgroup must be set to enable users to browse the local folder in the
equipment and access the scanned files in it from client computers.
Step 3: Setting up the FTP Network Service, if required.

When the FTP protocol is used to send scanned files to a network folder, the FTP Client Service should be enabled. Also the network folders must be configured as the FTP accessible
folders.
P.61 "Setting up the FTP Client"
Network Administrators Guide Setup Flow for Scanning Features
33
Step 4: Setting up the Destination.

You should configure the destination. You can allow users to save scanned files only in the
local folder, or allow users to save scanned files in the network folders.
P.73 "Setting up the Destination"
Step 5: Setting up the Remote 1 and Remote 2

If you allow users to save scanned files in the network folders, you should specify which network folders can save the scanned files, or allow users to specify the network folders.
P.73 "Setting up the Remote 1 and Remote 2"
Setup Flow for Scan to Email

The Scan to Email feature allows users to send scanned images to Email addresses over the
Internet.
Connecting to Internet
Scan to Email
Send email to the Internet

via SMTP server
Internet
SMTP Server
When configuring the Scan to Email environment, this equipment sends an Email to the SMTP
server and transfers the document to the Internet. A DNS server is required for the SMTP server
to transmit the Scan to Email document into the Internet.
Setup procedure
Step 1: Setting up the DNS Server and SMTP Server, if required.
When this equipment uses the SMTP server to send an Email, you must configure the DNS
server and SMTP server in your network.
Step 2: Setting up the TCP/IP and the HTTP Network Service to enable
TopAccess.
TopAccess.
Step 3: Setting up the SMTP Network Service

You should specify the SMTP server to be used for sending an Email.
P.58 "Setting up the SMTP Client"
34
Step 4: Setting the Email Settings.

In the Email Settings, you should specify the from address and from name to enable the Scan
to Email. Also you can specify the file format, fragment size, and body text that apply to the
Email sent from this equipment.
P.77 "Setting up the Email Settings"
35
Setup Flow for Fax Features

This section describes the minimum setup flow to configure this equipment for Fax features.
Setup Flow for Network-Fax

NOTE:
Sending a fax can be operated only when optional Fax unit is installed. You can
operate the Internet Fax option without optional Fax unit.
The fax transmission using the N/W-Fax driver is available only when the Printer Kit or
Printer/Scanner Kit is installed.
The Internet Fax transmission using the N/W-Fax driver is available only when the Printer
Kit and Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
Printing a document
using N/W-Fax driver
Send a document as
Internet Fax to the Internet
via SMTP server
Internet
SMTP Server
Send a document as
fax document via
Public Switched Telephone
network
G3 Facsimile or
Internet Fax Device
Using the N/W-Fax driver, users can send a document to this equipment as a print job. The
equipment then sends the job to the fax numbers (or Email addresses) specified by the user
through the Public Switched Telephone Network or the Internet.
To send a fax through the Public Switched Telephone Network, users must configure the equipment accordingly.
When sending an Internet Fax, the equipment sends the document to the SMTP server and transfers it to the Internet. (A DNS server is required for the SMTP server to transmit the document
into the Internet.)
System Requirements
The N/W-Fax driver is available for following computers:
Display Resolution
36
Network Administrators Guide Setup Flow for Fax Features
Display Color
CPU
Memory
64MB for Windows 98
96MB for Windows Me and Windows NT 4.0
128MB for Windows 2000/XP/Server 2003
OS
Windows Me
Windows Server 2003
Setup Procedure
Step 1: Setting up the DNS server and SMTP server.
TopAccess.
Step 3: Setting up the SMTP Network Service.

You should specify the SMTP server to be used for sending an Internet Fax.
Step 4: Setting the Internet Fax Settings.

In the Internet Fax Settings, you should specify the from address and from name to enable
the Internet Fax transmission. Also you can specify the fragment size, and body text that
apply to the Internet Fax sent from this equipment.
P.79 "Setting up the Internet Fax Settings"
Step 5: Setting up the Fax Settings.

Set the Fax device settings to enable the facsimile transmission from this equipment. This is
available only when the optional Fax unit is installed. Please see the User Functions Guide
to configure the Fax Settings from the Touch Panel Display, or from TopAccess.
P.67 "Setting up the Fax Settings"
Step 6: Setting up the N/W-Fax Destination and N/W-Fax Folder for Save as
file features.
To enable the Save as file feature on the N/W-Fax driver (to send the document), configure
the N/W-Fax Destination and N/W-Fax Folder to designate where the document will be
saved.
P.74 "Setting up the N/W-Fax Destination"
P.75 "Setting up the N/W-Fax Folder"
37
Setup Flow for Internet Fax

The Internet Fax feature allows users to send scanned images to other Internet Fax devices over
the Internet. The Internet Fax is similar to Scan to Email, but it converts the scanned image to a
TIFF-S format at a resolution accepted by most of facsimiles.
The Internet Fax features are available only when the Printer Kit and Scanner Upgrade Kit are
installed, or when the Printer/Scanner Kit is installed.
Internet Fax original
Send Internet Fax
to the Internet
via SMTP server
Internet
Receive Internet
Fax from POP3
server
Email Server
Internet Fax Device
This equipment sends the internet faxes via an SMTP server and receives them from a POP3
server.
To configure the Internet Fax environment, configure the SMTP server to send and the POP3
server to receive. Remember that a DNS server is required for the SMTP and POP3 servers to
transmit the document over the Internet. To enable receiving an Internet Fax, configure the
POP3 account for this equipment in the POP3 server. This equipment can access the POP3
server to check if an Internet Fax message has been received same as the Email client software.
Setup Procedure
Step 1: Setting up the DNS, SMTP, and POP3 servers.
You must configure the SMTP server to send Internet Fax, the POP3 server to receive Internet Fax, and the DNS server to enable transferring the data over the Internet.
TopAccess.
38

Step 4: Setting up the POP3 Network Service.

You should specify the POP3 service and the user account for this equipment, to receive
Internet Fax.

In the Internet Fax Settings, you should specify the from address and from name to enable
the Internet Fax transmission. Also you can specify the fragment size, and body text that
apply to the Internet Fax sent from this equipment.
Setup Flow for Onramp Gateway

NOTE:
To enable the Onramp Gateway feature, the optional Fax unit must be installed.

The Onramp Gateway feature is available only when the optional Fax unit, Printer Kit, and
Scanner Upgrade Kit are installed, or when the optional Fax unit and Printer/Scanner Kit are
installed.
This equipment can convert received faxes into Emails and forward them to other Internet Fax
devices or client computers using Onramp Gateway transmission.
39
Onramp Gateway
Sending a fax to the Relay Box of
the equipment through the
Public Switched Telephone network
ITU-T compatible
G3 Facsimile
Send a document as
Internet Fax to the Internet
via SMTP server
Internet
ITU-T
Relay Box
Email addresses
are assigned
as destinations
in the Relay Box
SMTP Server
The Internet Fax device receives the document

from the Internet as an Internet Fax document.
Internet Fax Device
The client computer receives the document

from the Internet as an email document.
Client Computers
This equipment can create the ITU-T relay mailbox in which Email addresses are registered as
destinations to achieve the Onramp Gateway transmission. Any ITU-T compatible facsimile
can send a fax to the ITU-T relay mailbox. This equipment then forwards received faxes to the
Email addresses registered in the ITU-T relay mailbox.
To use this equipment as a Hub Station for the Onramp Gateway transmission, the Relay Box in
which Email addresses are registered must be set up. This equipment, as the distributor, can send
an Email of any faxes received from any ITU-T compatible facsimile device.
Setup Procedure
TopAccess.
40


In the Email Settings, you should specify the from address and from name to enable the
Internet Fax transmission. Also you can specify the fragment size, and body text that apply
to the Internet Faxes sent from this equipment.

Step 6: Registering the Relay Box with Email addresses.

The registration of the Relay Box can be done by users. Please see the Operators Manual
for Facsimile Function to register the relay boxes from the Touch Panel Display, or see the
Network Operators Guide to register the relay boxes from TopAccess.
Setup Flow for Offramp Gateway

NOTE:
To enable the Offramp Gateway feature, the optional Fax unit must be installed in
this equipment.

The Offramp Gateway feature is available only when the optional Fax unit, Printer Kit, and
Scanner Upgrade Kit are installed, or when the optional Fax unit and Printer/Scanner Kit are
installed.
This equipment can be used as a Hub Station to forward Emails from your client computer or
Internet Fax device to any facsimile on the public switched telephone network.
For example, the document can be sent to this equipment from out of the country through the
Internet, then the document can be sent from this equipment to the designated fax number
through the local public telephone line.
41
Offramp Gateway
An Email is sent to
"FAX=<fax number>@host1.ifax.com"
from a client computer
Client Computer An Internet Fax is sent to
Internet
"FAX=<fax number>@host1.ifax.com"
from an Internet Fax device
Internet Fax Device

The equipment receives
Email of which the forwarding
domain is "host1.ifax.com"
using SMTP transmission
via the SMTP server
SMTP Server
An Email or Internet Fax is converted

to the facsimile document and sent to
<fax number> G3 facsimile
G3 Facsimile
When enabling the Offramp Gateway, this equipment works as an SMTP server to receive
Emails from the Internet.
To enable the STMP transmission in this equipment, designate the hostname (or specific
domain) that relates to this equipment in the DNS server, and designate the MX record to receive
the Emails that are sent to the equipments domain in the SMTP server in your local area network. Then the SMTP server should be configured to transmit the received Emails to the equipment in the SMTP transmission.
For example, if the hostname of this equipment is designated as host1.ifax.com, the SMTP
server receives an Email whose forwarding address is <account name>@host1.ifax.com, and
the SMTP server transmits the received Email to the equipment. Then this equipment will send
the received Email as a facsimile document to the fax number that is specified in the <account
name> part.
Setup Procedure
To enable the transfer of Emails to this equipment through SMTP, you must designate the
domain name of this equipment and the MX record and configure the SMTP server to route
the received documents.
42
TopAccess.
Step 3: Setting up the DNS Session.

You should set the DNS Session to specify the DNS server.
Step 4: Setting up the DDNS Session, if required.

If the DNS server supports dynamic DNS service, configure the DDNS Session to enable the
dynamic DNS service.

You should enable the Enable SMTP Server and Enable OffRamp Gateway option to
receive Emails through the SMTP transmission and perform the Offramp Gateway transmission. Also you can specify the SMTP server settings as you require.

43
Setup Flow for e-Filing Features

This section describes the minimum setup flow to configure the e-Filing features.
Setup Flow for e-Filing Web Utility

Users can manage the boxes, folders, and documents in e-Filing from computers using the web
browser if you enable the e-Filing web utility.
Copy or Scan to e-Filing
Print to e-Filing
Managing e-Filing using

the Web browser
Windows
computer
Windows
computer
e-Filing
To enable the e-Filing features, an administrator should set up the network connection between
computers and this equipment over TCP/IP, and enable the HTTP network service. Using the
e-Filing web utility, users can create, edit, delete boxes and folders in e-Filing, and also create,
edit, and delete documents stored in e-Filing using the editing functions.
System Requirements
e-Filing web utility supports the following web browsers on the Windows operating system:
Microsoft Internet Explorer 5.5 Service Pack 2 or later

Setup procedure
When this equipment is connected to the TCP/IP network, you should set the TCP/IP from
the Touch Panel Display the first time you use this equipment to make TopAccess available.
Please see the User Functions Guide to configure the TCP/IP from the Touch Panel Display,
or from TopAccess.
Step 2: Setting up the HTTP Network Service to enable e-Filing web utility.
To access e-Filing using the TWAIN driver and File Downloader, the HTTP Server option
must be enabled because the software accesses e-Filing on this equipment using the HTTP
protocol.
Setup Flow for TWAIN Driver and File Downloader

This equipment supports importing the documents that are saved in the e-Filing of this equipment into a client computer using the TWAIN driver and File Downloader.
44
Network Administrators Guide Setup Flow for e-Filing Features
e-Filing
Retrieving from e-Filing

using TWAIN driver or
File Downloader
Windows 98
Windows Me
Windows NT 4.0
Windows 2000
Windows XP
Windows Server 2003
The TWAIN driver and File Downloader can retrieve documents that are stored in the e-Filing
by the Store to e-Filing functions. The TWAIN driver can be selected for TWAIN compliant
applications such as Adobe Photoshop and for retrieving document from e-Filing into the application. The File Downloader can work as an application to retrieve e-Filing documents to local
hard disk.
The TWAIN driver and File Downloader can connect to this equipment over TCP/IP network.
System Requirements
The TWAIN driver and File Downloader are available for following computers:
Display Resolution
Display Color
CPU
OS
Windows 98 (Recommended Windows 98 Second Edition)
Windows Me
Windows Server 2003
Application
TWAIN compliant software (for the TWAIN driver only)
Microsoft Internet Explorer 5.5 Service Pack 2 or later must be installed.
Microsoft Internet Explorer is enabled to access the e-Filing web utility on this equipment.
- The proxy settings must be configured correctly to enable the access.
- The browser must not be offline.
Recommended Memory
e-STUDIO3511/4511:
For retrieving A4/LT 600dpi color image / 600dpi black image: 256 MB
For retrieving A3/LD 600dpi color image: 512 MB
e-STUDIO350/450 and e-STUDIO230/280:
256 MB
45
Setup procedure
When this equipment is connected to the TCP/IP network, you should set the TCP/IP from
the Touch Panel Display the first time you use this equipment to make TopAccess available.
Please see the User Functions Guide to configure the TCP/IP from the Touch Panel Display,
or from TopAccess.
Step 2: Setting up the HTTP Network Service to enable e-Filing web utility.
To access e-Filing using the TWAIN driver and File Downloader, the HTTP Server option
must be enabled because the software accesses e-Filing on this equipment using the HTTP
protocol.
Step 3: Advise users to install the TWAIN driver and File Downloader.
Users can install the TWAIN driver and File Downloader from the Client2 CD-ROM. For
more information about the installation, please see the e-Filing Guide.
46
3. SETTING UP FROM TOPACCESS
Network Administrators Guide 3. Setting up from TopAccess
47
Setting up Device Settings

In the General submenu page in the Setup menu, an administrator can configure the general settings such as Device Information, Energy Save, Date and Time, and Web General Setting.
Setting the device settings
1.
Access TopAccess in the administrator mode.

P.15 "Accessing TopAccess Administrator Mode"
2.
Click the Setup menu and General submenu.
3.
In the General submenu page, set the device settings as

required.
4.
48
In the General submenu page, you can set the following:

P.49 "Setting up the Device Information"
P.50 "Setting up the Energy Save"
P.50 "Setting up the Time and Date"
P.51 "Setting up the Web General Setting"
Click [Save].
SUPPLEMENT:
The General submenu page is displayed.
The confirmation dialog box appears.
If you want to restore the current settings without saving the changes, click [Cancel].
Clicking [Cancel] cannot restore the defaults. This can only clear the changes and
restore the current settings before saving the changes.
Network Administrators Guide Setting up Device Settings
5.
NOTE:
Click [OK] to apply the changes.
When using the Internet Explorer, the settings that are displayed in each field may
not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the General submenu
then the page displays the current settings in each field.
Setting up the Device Information

You can set the device information displayed in the Device tab page.
1
2
3
4
5
6
7
8
9
10
11
1) Name
This displays the equipments device name.
2) Copier Model
This displays the equipments model name.
3) Hard Disk Space Available
This displays the equipments available hard disk space.
4) Department Code
Select whether the department management is enabled or disabled.
5) Department Code Enforcement
Select whether invalid jobs, which a department code is not specified or invalid department
code is specified, are printed or stored in the invalid job list when the department code is
enabled.
OFF Select this to print the invalid jobs.
ON Select this to not print the invalid jobs and store them in the invalid job list.
NOTE:
If the Department Code Enforcement is set to ON and the SNMP communication is

enabled in the printer driver, the user will be prompted to enter the correct department code if an invalid department code was entered in the printer driver.
49
6) Network path or queue name

Enter the queue name for SMB printing. This queue name is used when users use the discovery function of the installer to obtain the network queue during the installation. Generally use print for the Network path or queue name.
7) Location
Enter the name of the department or site. This is displayed in the Device tab page that
appears first when accessing the TopAccess web site for users.
8) Contact Information
Enter the name or title of the contact person for this equipment. This is displayed in the
Device tab page that appears first when accessing the TopAccess web site for users.
9) Service Phone Number
Enter the phone number for service on this equipment. This is displayed in the Device tab
page that appears first when accessing the TopAccess web site for users.
10) Administrative Message
Enter the message about this equipment for all users to read. This is displayed in the Device
tab page that appears first when accessing the TopAccess web site for users.
11) Administrators Password
If you want to change the administrators password used to log in functions from the Touch
Panel Display and TopAccess, enter the 6-digit password. You cannot leave this field blank.
Setting up the Energy Save

You can set the time to enter the Auto Clear, Auto Power Save and Auto Power Off mode.
1
2
3
1) Auto Clear
Select how long this equipment can remain inactive before the Touch Panel Display automatically returns to the default display and settings.
2) Auto Power Save
Select how long this equipment can remain inactive before entering the power save mode.
3) Sleep/Auto Shut Off
Select how long this equipment can remain inactive before entering the sleep mode or auto
shut off mode.
Setting up the Time and Date

You can set the date, time, time zone, and date format. You can also enable the daylight mode.
1
2
3
4
50
1) Date/Time
To adjust the date, select year in the first field, select month in the second field, and enter
date in the third field.
To adjust the time, enter hour in the fourth field, and enter time in the fifth field.
2) Time Zone
Select the time zone where this equipment is located.
3) Date Format
Select the date format.
4) Daylight Mode
Select ON to set the daylight saving time system.
Setting up the Web General Setting

You can set the displayed language of TopAccess, and session timer to automatically log out
from the administrator mode.
1
2
1) WEB Language
Select the displayed language of TopAccess.
2) Session Timer
Enter how long you want this equipment to preserve the session data. You can enter any
integer between 5 to 999.
51
Setting up Network Settings

In the Network submenu page in the Setup menu, an administrator can configure the network
settings such as TCP/IP, IPX/SPX, AppleTalk, DNS Session, DDNS Session, SLP Session, SMB
Session, NetWare Session, HTTP Network Service, SMTP Network Service, POP3 Network
Service, FTP Client, and SNMP Network Service.
Setting the network settings
1.

2.
Click the Setup menu and Network submenu.
3.
In the Network submenu page, set the network settings as

required.
52
The Network submenu page is displayed.
In the Network submenu page, you can set the following:

P.54 "Setting up the IPX/SPX"
P.54 "Setting up the AppleTalk"
P.55 "Setting up the Rendezvous"
P.55 "Setting up the LDAP Session"
P.56 "Setting up the SLP Session"
P.57 "Setting up the NetWare Session"
Network Administrators Guide Setting up Network Settings

P.59 "Setting up the SMTP Server"
P.61 "Setting up the FTP Client"
P.61 "Setting up the FTP Server"
P.61 "Setting up the SNMP Network Service"
4.
Click [Save].
SUPPLEMENT:
5.
This equipment starts initializing the network interface card to apply

the changes
Setting up the TCP/IP

You can set the TCP/IP protocol to enable communication over TCP/IP. The TCP/IP must be
configured to enable TopAccess, SMB printing, Peer-to-Peer printing, LPR printing, IPP printing, Save as file to network folder, Scan to Email, and Internet Fax.
1
2
3
4
1) Address Mode
Select how to set the IP address.
Static IP Select this to assign the static IP address manually. When this is selected,
enter the static IP address in the IP Address field.
No AutoIP Select this to assign the IP address using the DHCP with Auto-IP
addressing disabled. When this is selected, the IP address, subnet mask, default gateway,
primary WINS server address, secondary WINS server address, POP3 server address,
and SMTP server address can be automatically obtained from the DHCP server if the
network supports the DHCP, but the IP address will not be assigned if the network does
not support the DHCP.
Dynamic Select this to assign the IP address using the DHCP with Auto-IP addressing enabled. When this is selected, the IP address, subnet mask, default gateway, primary WINS server address, secondary WINS server address, POP3 server address, and
SMTP server address can be automatically obtained from the DHCP server if the network supports the DHCP, and the IP address can be also assigned using Auto-IP addressing even if the network does not support the DHCP.
53
2) IP Address
Enter the static IP address that is assigned to this equipment when Static IP is selected in
the Address Mode drop down box.
3) Subnet mask
Enter the subnet mask if required when Static IP is selected in the Address Mode drop
down box.
4) Default Gateway
Enter the gateway address if required when Static IP is selected in the Address Mode
drop down box.
Setting up the IPX/SPX

You can set the IPX/SPX protocol to enable the communication over IPX/SPX. The IPX/SPX
must be configured to enable Novell printing with NetWare server 4.x, 5.x, 6.x over IPX/SPX.
1
2
3
4
1) Enable IPX/SPX
Select whether the IPX/SPX protocol is enabled or disabled. Please enable this when configuring Novell printing over the IPX/SPX network.
2) Frame Type
Select the desired frame type for IPX/SPX.
Auto Sense Select this to use an appropriate frame type that the equipment found
first.
IEEE 802.3/Ethernet II/IEEE 802.3 Snap/IEEE802.2 Instead of Auto Sense,
select the frame types to be used from these options.
3) Actual Frame
This displays the actual frame type of the equipment.
4) Enable NCP Burst
Select whether the NCP Burst mode is enabled or disabled. When this is enabled, it can
increase the efficiency of communication between this equipment and NetWare file server.
Setting up the AppleTalk

You can set the protocol to enable communication over AppleTalk. The AppleTalk must be configured to enable AppleTalk printing from Macintosh computers.
1
2
3
4
1) Enable Apple Talk

Select whether the AppleTalk protocol is enabled or disabled. Please enable this when configuring AppleTalk printing.
54
2) Level
This displays the AppleTalk network number of this equipment.
3) Device Name
Enter the device name of the equipment that will be displayed in the AppleTalk network.
4) Desired Zone
Enter the zone name where the equipment will connect if required. If you leave an asterisk in this field, the equipment will connect to the default zone.
Setting up the Rendezvous

In Rendezvous, you can enable or disable the Rendezvous networking that is available for Mac
OS X.
1
2
3
1) Enable Rendezvous
Select whether the Rendezvous is enabled or disabled.
2) Link-Local Host Name
Enter the DNS host name of this equipment.
3) Service Name
Enter the device name of this equipment that will be displayed in the Rendezvous network.
Setting up the LDAP Session

In LDAP Session, you can enable or disable the LDAP directory service.
1) Enable LDAP
Select whether the LDAP directory service is enabled or disabled.
Setting up the DNS Session

In DNS Session, you can specify the DNS server to enable the FQDN rather than the IP address
on specifying each server address such as SMTP server, POP3 server, and LDAP server.
SUPPLEMENT:
When the DNS service is enabled and the DNS server supports the dynamic DNS
service, please set the DDNS Session as well.
1
2
3
55
1) Enable DNS
Select whether the DNS server is used or not.
2) Primary DNS Server Address
Specify the IP address of the primary DNS server when the DNS service is enabled.
3) Secondary DNS Server Address
Specify the IP address of the secondary DNS server when the DNS service is enabled, as you
require.
Setting up the DDNS Session

In DDNS Session, you can enable the Dynamic DNS service if the DNS server supports the
dynamic DNS.
1) Enable DDNS
Select whether the dynamic DNS service is enabled or disabled.
Setting up the SLP Session

In SLP Session, you can enable or disable the SLP (Service Location Protocol) over TCP/IP
environments.
1) Enable SLP
Select whether the SLP is enabled or disabled. Please enable this when you configure a
Novell printing environment using the NetWare server over the TCP/IP network.
Setting up the SMB Session

In SMB Session, you can specify the SMB network properties to enable SMB printing. When
you enable the SMB, users can also browse the local folder in the equipment. You can also specify the WINS server when the WINS server is used to enable the Windows print sharing and
Windows file sharing services between the different subnets.
1
2
3
4
5
1) SMB Protocol
Select whether the SMB protocol is enabled or disabled.
Enable Select this to enable SMB.
Disable Select this to disable SMB.
56
Disable Print Share Select this to enable the file sharing service using SMB, and
disable the SMB printing.
2) NetBIOS Name
Enter the NetBIOS name of this equipment.
NOTE:
You can enter only alphanumeric characters and - (hyphenation) for NetBIOS
name. If you use any other characters, the equipment uses MFP-<NIC Serial
Number>, which is the default NetBIOS name.
3) Workgroup
Enter the Windows workgroup that this equipment joins.
NOTE:
You can enter only alphanumeric characters and symbols except following characters for Work Group.
;:<>*+=\|?,
If you use any other characters, the equipment uses workgroup, which is the
default Work Group.
4) Primary WINS Server
Specify the IP address of the primary WINS server when the WINS server is used to provide
the NetBIOS name in your local area network.
5) Secondary WINS Server
Specify the IP address of the secondary WINS server as you require when the WINS server
is used to provide NetBIOS name in your local area network.
NOTES:
If 0.0.0.0 is entered for Primary WINS Server and Secondary WINS Server, this
equipment will not use the WINS server.
When Dynamic or No AutoIP is selected for the Address Mode in the TCP/IP setting, the primary WINS server and secondary WINS server are automatically
obtained from the DHCP server. However, if you enter the static IP address in these
fields, this equipment uses entered IP addresses instead of obtained IP addresses
from the DHCP server.
Setting up the NetWare Session

In NetWare Session, you can set the NetWare Bindery or NDS service. This must be set when
configuring a Novell printing environment.
1
2
3
4
1) Enable Bindery
Select whether the NetWare Bindery mode for Novell printing is enabled or disabled. When
you configure a Novell printing environment with the NetWare server in bindery mode, you
must enable this.
2) Enable NDS
Select whether the NetWare NDS mode for Novell printing is enabled or disabled. When
you configure a Novell printing environment with the NetWare server in NDS mode, you
must enable this. When this is enabled, you should also specify the context and tree for the
NDS.
57
3) Context
Enter the NDS context that the NetWare print server for this equipment is located.
4) Tree
Enter the NDS tree.
Setting up the HTTP Network Service

In HTTP Network Service, you can enable or disable Web-based services such as TopAccess,
e-Filing web utility, and IPP printing.
1
2
3
1) Enable HTTP Server

Select whether the Web-based services such as TopAccess, e-Filing web utility, and IPP
printing are enabled or disabled.
2) Primary Port Number
Enter the port number for the NIC HTTP server. Generally 80 is used for this port.
3) Secondary Port Number
Enter the port number for TopAccess and the e-Filing web utility. Generally 8080 is used
for this port.
Setting up the SMTP Client

In SMTP Client, you can enable or disable SMTP transmission for sending the Internet Fax and
Emails.
1
2
3
4
5
6
7
1) Enable SMTP Client

When this is enabled, this equipment sends an Internet Fax and an Email to the specified
SMTP server for transmission over the Internet.
2) SMTP Server Address
Enter the IP address or FQDN of the SMTP server when Enable SMTP Client is enabled.
58
NOTE:
If you use FQDN to specify the SMTP server, you must configure the DNS server
and enable the DNS in the DNS Session.
SUPPLEMENT:
When Dynamic or No AutoIP is selected for the Address Mode in the TCP/IP setting, the SMTP Server Address can be obtained from the DHCP server.
3) POP Before SMTP

Select whether the POP Before SMTP authentication is enabled or disabled.
4) Authentication
Select the type of the authentication to access the SMTP server.
Plain Select this to access the SMTP server using the plain authentication.
Login Select this to access the SMTP server using the login authentication.
Digest-MD5 Select this to access the SMTP server using the Digest-MD5 authentication.
Disable Select this to access the SMTP server using no authentication.
5) Login Name
Enter the login name to access the SMTP server if the SMTP authentication is enabled.
6) Password
Enter the password to access the SMTP server is the SMTP authentication is enabled.
7) Port Number
Enter the port number for accessing the SMTP server when Enable SMTP Client is
enabled. The port number depends on the port setting in the SMTP server. Generally 25
is used.
Setting up the SMTP Server

In SMTP Server, you can enable or disable SMTP transmission for receiving the Internet Fax
and Emails.
1
2
3
4
5
6
7
1) Enable SMTP Server

Select whether this equipment works as an SMTP server or not. This must be enabled when
you enable the Offramp Gateway feature. When this is enabled, this equipment can receive
Internet Faxes or Emails that are forwarded through the SMTP to the domain of this equipment.
2) Port Number
Enter the port number to transmit an Internet Faxes or Emails. Generally 25 is used for
the SMTP transmission.
3) Email Address
Enter the Email address of this equipment. When this equipment works as an SMTP server,
it can receive all Internet Faxes and Emails that contain its domain name. When the Email
address of received Internet Faxes or Emails match, this equipment will print the document.
4) Maximum Email / Internet Fax Size
Select the maximum size that this equipment allows to send using the SMTP.
5) Enable OffRamp Gateway
Select whether the Offramp Gateway transmission is enabled or disabled.
59
6) OffRamp Security
Select whether the Offramp Security is enabled or disabled. When enabled, this equipment
cancel the offramp gateway transmissions that are forwarding to the fax numbers not registered in the Address Book of this equipment. This can prevent the unauthorized offramp
gateway transmission.
7) OffRamp Print
Select whether this equipment should print documents sent using the offramp gateway transmission. When enabled, you can confirm the documents that are transmitted using the
offramp gateway transmission by printing them.
Setting up the POP3 Network Service

In POP3 Network Service, you can specify the POP3 server to receive an Internet Fax and
Emails.
1
2
3
4
5
6
7
1) Enable POP3 Client

Select whether retrieving an Internet Fax and an Email from the POP3 server is enabled or
disabled.
2) POP3 Server Address
Enter the IP address or FQDN of the POP3 server when Enable POP3 Client is enabled.
NOTE:
If you use FQDN to specify the POP3 server, you must configure the DNS server
SUPPLEMENT:
When Dynamic or No AutoIP is selected for the Address Mode in the TCP/IP setting, the POP3 Server Address can be obtained from the DHCP server.
3) Type POP3 Login
Select the POP3 login type.
Auto Select this to automatically designate the POP3 login type of the POP3 server.
POP3 Select this to use the general POP3 login type.
APOP Select this to use APOP login type. APOP allows users to access the POP3
server by encrypting the user name and password.
4) Account Name
Enter the account name for this equipment to access the POP3 server.
5) Password
Enter the password to access the POP3 server.
6) Scan Rate
Enter how often this equipment should access the POP3 server for new messages.
7) Port Number
Enter the port number to access the POP3 server. The port number depends on the port setting in the POP3 server. Generally 110 is used.
60
Setting up the FTP Client

In FTP Client, you can specify the default port number used for the Save as file using the FTP
protocol.
1) Default Port Number

Enter the port number to access the FTP site. The port number depends on the port setting in
the FTP site. Generally 21 is used.
Setting up the FTP Server

In FTP Server, you can enable or disable the FTP server functions.
1) Enable FTP Server

Select whether the FTP server is enabled or disabled. Select Enable to enable the reading/
writing the address book data using the Address Book Viewer.
Setting up the SNMP Network Service

In SNMP Network Service, you can enable or disable the SNMP to monitor the device status
using a network monitoring utility. If an administrator wants to monitor the device status with a
monitoring utility, programmed to fit the MIB, you must enable the SNMP and SNMP Traps.
1
2
3
4
5
7
8
61
1) Enable SNMP
Select whether the SNMP monitoring with MIB is enabled or disabled. This must be
enabled to allow users to connect using TopAccessDocMon, TWAIN driver, File Downloader, and the Address Book Viewer.
2) Read Community
Enter the trap community name for the SNMP Traps.
NOTE:
If you specify a community name other than public for the Read Community, the
applications that use MIB (TopAccessDocMon, TWAIN driver, File Downloader, and
Address Book Viewer) will be unavailable. The SNMP communication of the printer
driver also will be unavailable, so that the obtaining the configurations, confirming
the department code, and obtaining the available boxes in e-Filing will be disabled.
3) Read Write Community
Enter the Read Write community name for the SNMP Traps.
NOTE:
If you specify a community name other than private for the Read Write Community,
the applications that use MIB (TopAccessDocMon, TWAIN driver, File Downloader,
and Address Book Viewer) will be unavailable. The SNMP communication of the
printer driver also will be unavailable, so that the obtaining the configurations, confirming the department code, and obtaining the available boxes in e-Filing will be
disabled.
4) Enable Authentication Trap
Select whether sending a SNMP Traps when this equipment is accessed using SNMP from a
different read community.
5) Enable Alerts Trap
Select whether sending a SNMP Traps when an alert condition occurs.
6) IP Trap Address 1-10
Enter the IP address where the SNMP Traps will be sent. You can specify up to 10
addresses.
7) IP Trap Community
Enter the trap community name for the IP Traps.
8) IPX Trap Address
Enter the IPX address where the SNMP Traps will be sent.
62
Setting up Copier Settings

In the Copier submenu page in the Setup menu, an administrator can configure the copier settings that initially apply to copy operations.
Setting the copier settings
1.

2.
Click the Setup menu and Copier submenu.
3.
In the Copier submenu page, set the copier settings as

required.
4.
To set the Copier Settings, see the following:

P.64 "Setting up the Copier Settings"
Click [Save].
SUPPLEMENT:
The Copier submenu page is displayed.
Network Administrators Guide Setting up Copier Settings
63
5.
NOTE:
not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Copier submenu
Setting up the Copier Settings

In Copier Settings, you can set the default copier settings that apply for copy operation from the
Touch Panel Display.
1
2
3
4
5
6
7
8
9
10
11
1) Color Mode
Select the default color mode for copying.
The Color Mode option is not available for e-STUDIO350/450 and e-STUDIO230/280.
2) Original Mode for Color

Select the default original mode for color originals.
The Original Mode for Color option is not available for e-STUDIO350/450 and
e-STUDIO230/280.
3) Original Mode for Black

Select the default original mode for black/white originals.
64

Image Smoothing is not available for e-STUDIO350/450 and e-STUDIO230/280.
4) Exposure
Select the type of image density.
Auto Select this to set the Auto mode as the default exposure. The Auto mode automatically detects the density of the original to make copies at the optimum exposure.
Manual Select this to set the Manual mode as the default exposure. The manual
mode manually specifies the density of the original.
5) Bypass feed
Select the default paper type for the Bypass Feed.
6) BOOK > 2
Select the default page arrangement of the book-type originals for Book to 2-sided copy.
Open from left Select this to copy the booklet originals that are read from a left page.
Open from right Select this to copy the booklet originals that are read from a right
page.
7) Magazine Sort
Select the default page arrangement for magazine sort copy.
Open from left Select this to set to create a booklet that can be read from a left page.
Open from right Select this to set to create a booklet that can be read from a right
page.
8) 2in1/4in1
Select the default page arrangement for 2in1/4in1 copy.
Write Laterally Select this to copy each two pages or four pages from right to left or
top to bottom. When the portrait originals are copied using 2in1 or 4in1, this equipment
copies them from right to left. When the landscape originals are copied using 2in1 or
4in1, this equipment copies them from to bottom.
Write Vertically Select this to copy each two pages or four pages from left to right or
top to bottom. When the portrait originals are copied using 2in1 or 4in1, this equipment
copies them from left to right. When the landscape originals are copied using 2in1 or
4in1, this equipment copies them from to bottom.
9) Maximum Copies
Select the maximum numbers of pages that users can specify for copying. You can select
either 999, 99, or 9 for the Maximum Copies.
10) Auto 2-sided Mode
Select how the 2-sided mode initially applies to copy settings when originals are set in the
ADF.
OFF Select this to initially apply [1->1 SIMPLEX] when originals are set in the
ADF.
One-sided/Double-sided Select this to initially apply [1->2 DUPLEX] when originals are set in the ADF.
Double-sided/Double-sided Select this to initially apply [2->2 DUPLEX] when
originals are set in the ADF.
User Selection Select this to initially display the screen to select the 2-sided mode
when originals are set in the ADF.
11) Sorter Mode Priority
Select the default sort mode for copying.
65
Setting up Fax Settings

In the Fax submenu page in the Setup menu, an administrator can configure the fax device settings and the settings initially apply to fax operations.
NOTE:
The Fax submenu page in the Setup menu is available only when the optional Fax
unit is installed.
Setting the fax settings
1.

2.
Click the Setup menu and Fax submenu.
3.
In the Fax submenu page, set the fax settings as required.
4.
66
To set the Fax Settings, see the following:

Click [Save].
SUPPLEMENT:
The Fax submenu page is displayed.
Network Administrators Guide Setting up Fax Settings
5.
NOTE:
not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Fax submenu
Setting up the Fax Settings

In Fax Settings, you can set the default fax settings that apply to fax operation from the Touch
Panel Display.
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1) Terminal ID
Enter the terminal ID name (company name) to identify this equipment. The name will be
printed at the leading edge of all documents transmitted.
2) Fax Number
Enter the fax number of this equipment. This fax number will be printed at the leading edge
of all documents transmitted from Line 1.
3) Line 2 Number
Enter the fax number for Line 2 of this equipment if installed. This fax number will be
printed at the leading edge of all documents transmitted from Line 2.
4) Monitor Volume
Select the volume of the line monitor during transmission.
5) Completion Volume
Select the volume of the line monitor when completing the transmission.
6) Reception Mode
Select how this equipment activates when a fax is received.
Auto Select this to automatically receive incoming originals when the bell rings.
Select this when the line is being used exclusively by the fax transmission.
Manual Select this to manually receive incoming originals after pressing the Start
button on the Control Panel.
7) Dial Type
Select the dial type for the Line 1.
DP Select this to use the Dial Pulse type for the Line 1.
MF Select this to user the Multi-frequency type for the Line 1.
8) Dial Type (Line 2)
Select the dial type for the Line 2, if installed.
DP Select this to use the Dial Pulse type for the Line 2.
MF Select this to use Multi-frequency type for the Line 2.
9) Line-2 Mode
Select how the Line 2 is used, if installed.
Tx/Rx Select this to use Line 2 for sending and receiving a fax.
Rx Only (24 Hour) Select this to use Line 2 only for receiving a fax.
Rx Only (Timer) Select this to use Line 2 only for receiving a fax during specified
time. When this is selected, enter the start time and end time that Line 2 is used for only
receiving a fax.
10) Resolution
Select the default resolution for sending faxes.
Standard Select this to set the Standard mode as the default resolution appropriate
for the originals in which the text is regular size.
Fine Select this to set the Fine mode as the default resolution appropriate for the originals in which the text is small or a detailed drawing is contained.
Ultra Fine Select this to set the Ultra-Fine mode as the default resolution appropriate
for the originals in which the text is particularly small or a precision drawing is contained.
11) Original Mode
Select the default image quality mode for sending faxes.
Text Select this to set the Text mode as the default image quality mode appropriate
for sending text originals.
Text/Photo Select this to set the Text/Photo mode as the default image quality mode
appropriate for sending originals containing both text and photos.
Photo Select this to set the Photo mode as the default image quality mode appropriate
for sending photo originals.
68
12) Exposure
Select the default exposure for sending faxes.
Select Auto to automatically apply the ideal contrast according to the original or select the
contrast manually in 11 stages.
13) TTI
Select whether printing a transmission header (TTI) to identify the sender of received faxes.
14) RTI
Select whether printing a reception header (RTI) on received faxes to clearly identify the
time, date, and page count of received faxes.
15) ECM
Select whether enabling or disabling the ECM (Error Correction Mode) to automatically
re-send any portion of the document affected by phone line noise or distortion.
16) Discard
Select whether discarding the lower portion of the received fax image if it is larger than the
recording paper.
17) Reduction
Select whether reducing the received fax image if it is larger than the effective printing area
of the recording paper.
18) Duplex Print
Select whether printing the received fax images on both sides of the recording paper.
19) Rotate Sort
Select whether rotating the output direction in the tray for each reception.
20) Recovery Transmit
Select whether re-transmitting a fax after failing the initially specified number of redial
attempts. When this is enabled, select the stored time length from 1 to 24 hours.
21) Journal Auto Print
Select whether automatically printing a transmission and reception journal after every transmission is completed.
22) Memory Transmission Report
Select how to print a result report after a memory transmission.
OFF Select this to not print a memory transmission report.
Always Select this to print a memory transmission report with all page images for
each memory transmission is completed.
ON ERROR Select this to print a memory transmission report with all page images
only when the memory transmission is not successfully completed.
Always (Print 1st Page Image) Select this to print a memory transmission report
with the 1st page image for each memory transmission is completed.
ON ERROR (Print 1st Page Image) Select this to print a memory transmission
report with the 1st page image only when the memory transmission is not successful.
23) Multi Transmission Report
Select how to print a result report after a multi-address transmission.
OFF Select this to not print a multi-address transmission report.
Always Select this to print a multi-address transmission report with all page images
for each multi-address transmission is completed.
ON ERROR Select this to print a multi-address transmission report with all page
images only when the multi-address transmission is not successfully completed.
Always (Print 1st Page Image) Select this to print a multi-address transmission
report with the 1st page image for each multi-address transmission is completed.
ON ERROR (Print 1st Page Image) Select this to print a multi-address transmission report with the 1st page image only when the multi-address transmission is not successful.
69
24) Polling Report

Select how to print a result report after a multi-polling reception.
OFF Select this to not print a multi-polling report.
Always Select this to print a multi-polling report for each multi-polling reception.
ON ERROR Select this to print a multi-polling report only when the multi-polling
reception is not successful.
25) Relay Originator
Select how to print a result report after a relay transmission.
OFF Select this to not print a relay station report.
Always Select this to print a relay station report with all page images for each relay
transmission is completed.
ON ERROR Select this to print a relay station report with all page images only when
the relay transmission is not successful.
Always (Print 1st Page Image) Select this to print a relay station report with the 1st
page image for each relay transmission is completed.
ON ERROR (Print 1st Page Image) Select this to print a relay station report with
the 1st page image only when the relay transmission is not successful.
70
Setting up Save as file Settings

In the Save as file submenu page in the Setup menu, an administrator can configure the Send to
File settings that apply to the Save as file operations. An administrator also configures the Send
to File settings that apply to the Save as file operation using the N/W-Fax driver.
The Save as file submenu page in the Setup menu is available only when the Printer Kit and
Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.
Setting the Save as file settings
1.

2.
Click the Setup menu and Save as file submenu.
3.
In the Save as file submenu page, set the Send to File settings as required.
4.
The Save as file submenu page is displayed.
In the Save as file submenu page, you can set the following:
P.72 "Setting up the Local Storage Path"
P.72 "Setting up the Storage Maintenance"
P.73 "Setting up the Destination"
P.73 "Setting up the Remote 1 and Remote 2"
P.74 "Setting up the N/W-Fax Destination"
P.75 "Setting up the N/W-Fax Folder"
Click [Save].
Network Administrators Guide Setting up Save as file Settings
71

SUPPLEMENT:
5.
NOTE:
not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Save as file submenu then the page displays the current settings in each field.
Setting up the Local Storage Path

You can see the folder path where files are stored by the Save as file to local folder.
1) Storage Path
This displays the local storage path where files are stored when files are saved to the local
folder by the Save as file functions.
2) Send scanned documents to a sub folder in the storage path
Select this to save the files in the sub folder that is named as Group Number-Group
Name-Template Name.
3) Send scanned documents directly to the storage path
Select this to save the files directly in the storage path.
Setting up the Storage Maintenance

In Storage Maintenance, you can select how to delete files stored in the local folder.
NOTE:
The folder that was created when storing the files in the local folder will be deleted
automatically when all files in the folder are deleted.
1
2
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1) Do not delete documents automatically

Select this to delete files stored in the local folder manually.
2) Delete documents after [ ] day(s)
Select this to automatically delete files stored in the local folder after a specified number of
days. When this is selected, enter the number of days that the files are to remain.
Setting up the Destination

You can specify that a network folder can be used for Save as file.
1
2
1) Do not allow any network folder to be used as a destination

When this is selected, users can only save a file in the local folder.
2) Use Network Folder Destination
When this is selected, set the Remote 1 and Remote 2 settings to specify how users can
select the network folders for Save as file destination.
NOTE:
When you select Use Network Folder Destination, make sure both Remote 1 and
Remote 2 are set properly. For example, even if you want to specify only the
Remote 1, you must select Allow user to select network folder to be used as a destination for the Remote 2. When you select Use Network Folder Destination,
Allow the following network folder to be used as a destination is initially selected
for both Remote 1 and Remote 2 and other fields are left blank. If you do not
change the settings, the error message to ask you to enter the required items to
complete the setup will be displayed.
Setting up the Remote 1 and Remote 2

In the Remote 1 and Remote 2, you can specify how users can select the network folders for
Save as file destination when you select Use Network Folder Destination in the Destination
setting. You can specify two network folders; Remote 1 and Remote 2. The setting items are the
same in the Remote 1 and Remote 2.
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7
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1) Allow the following network folder to be used as a destination

Select this to restrict users to select only the network folder that you specified. Otherwise,
select Allow user to select Windows network folder to be used as a destination.
2) Protocol
Select the protocol to be used for uploading a file to the network folder.
SMB Select this to upload a file to the network folder using the SMB protocol. SMB
can be used in a Windows network when the Windows file sharing service is enabled.
FTP Select this to upload a file to the FTP server.
3) Server Name
Enter the FTP server name or IP address where a file can be sent. For example, to send a
file to the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter
192.168.1.1 in this field. This must be entered only when you select FTP as the protocol. You can specify the directory at the Network Path field.
4) Port Number (Command)
Enter the port number to be used for controls, if you select FTP as the protocol. Generally
- is entered for the control port. When - is entered, the port number, that is set at FTP
Client in the Network menu page of the Setup tab, will be used. Change this option if you
want to use another port number.
5) Network Path
Enter the network path to store a file.
When you select SMB as the protocol, enter the network path to the network folder. For
example, to specify the user/scanned folder in the computer named Client01, enter
\\Client01\users\scanned\.
When you select FTP as the protocol, enter the directory in the specified FTP server. For
example, to specify the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter
user/scanned.
6) Login User Name
Enter the login user name to access a Windows computer or an FTP server, if required.
When you select FTP as the protocol, an anonymous login is assumed if you leave this
field blank.
7) Password
Enter the password to access a Windows computer or an FTP server, if required.
8) Retype Password
Enter the same password again for a confirmation.
9) Allow user to select network folder to be used as a destination
Select this to allow users to specify a network folder as a destination. Otherwise, select
Allow the following Windows network folder to be used as a destination.
Setting up the N/W-Fax Destination

You can configure a network folder to store documents that are sent using the N/W-Fax driver
with the Save as file option enabled.
1
2
1) Do not allow any network folder to be used as a destination

Select this to not allow any network folders to be used as Save as file destinations for N/
W-Faxes documents. When selected, users can only save an N/W-Fax document with the
Save as file option enabled to local storage.
74
2) Use Network Folder Destination

Select this to allow network folders to be used as Save as file destinations for N/W-Fax documents. When selected, set the N/W-Fax Folder settings to specify which network folder to
use.
Setting up the N/W-Fax Folder

In the N/W-Fax Folder, you can specify in which network folder N/W-Fax documents are saved.
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1) Protocol
Select the protocol for uploading an N/W-Fax document to a network folder.
SMB Select this to upload an N/W-Fax document to the network folder using the
SMB protocol. SMB can be used in a Windows network when Windows file sharing
service is enabled.
FTP Select this to upload a file to the FTP server.
2) Server Name
Enter the FTP server name or IP address where an N/W-Fax document will be sent. For
example, to send an N/W-Fax document to the ftp://192.168.1.1/user/nw-fax FTP folder
in the FTP server, enter 192.168.1.1 in this field. This must be entered only when you
select FTP as the protocol. You can specify the directory at the Network Path field.
3) Port Number (Command)
Enter the port number to be used for controls, if you select FTP as the protocol. Generally
4) Network Path
Enter the network path to store an N/W-Fax document.
When you select SMB as the protocol, enter the network path to the network folder. For
example, to specify the users\nw-fax folder in the computer named Client01, enter
\\Client01\users\nw-fax\.
example, to specify the ftp://192.168.1.1/user/nw-fax FTP folder in the FTP server, enter
user/nw-fax.
5) Login User Name
Enter the login user name to access a Windows computer or FTP server, if required. When
you select FTP as the protocol, anonymous login is assumed if you leave this field blank.
6) Password
Enter the password to access a Windows computer or FTP server, if required.
7) Retype Password
75
Setting up Email Settings

In the Email submenu page in the Setup menu, an administrator can configure the Email settings
that are needed for Scan to Email operations.
The Email submenu page in the Setup menu is available only when the Printer Kit and Scanner
Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.
Setting the Email settings
1.

2.
Click the Setup menu and Email submenu.
3.
In the Email submenu page, set the Email settings as

required.
4.
76
To set the Email settings, see the following:

Click [Save].
SUPPLEMENT:
The Email submenu page is displayed.
Network Administrators Guide Setting up Email Settings
5.
NOTE:
not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Email submenu
Setting up the Email Settings

You can specify the file format, fragment message size, and default body strings that apply to the
Scan to Email documents.
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1) From Address
Enter the email address of this equipment.
NOTE:
You must enter the email address in the From Address field to enable the Scan to
Email.
2) From Name
Enter the name of this equipment.
3) File Format
Select the file format of files to be sent.
Multi page TIFF Select this to convert files to multi-page TIFF file.
PDF Select this to convert files to PDF file.
JPEG Select this to convert files to JEPG file. (Only for e-STUDIO3511/4511)
4) Fragment Message Size
Select the size for the message fragmentation.
5) Default Body Strings
Enter the body text that will be automatically entered in the Body field when users operate
Scan to Email from the Touch Panel Display. This sets only the default body text, so that it
can be changed on each operation by users.
Network Administrators Guide Setting up Email Settings
77
Setting up Internet Fax Settings

In the Internet Fax submenu page in the Setup menu, an administrator can configure the Internet
Fax settings needed for Internet Fax transmissions.
The Internet Fax submenu page in the Setup menu is available only when the Printer Kit and
Scanner Upgrade Kit are installed, or when the Printer/Scanner Kit is installed.
Setting the Internet Fax settings
1.

2.
Click the Setup menu and Internet Fax submenu.
3.
In the Internet Fax submenu page, set the Internet Fax settings as required.
4.
78
To set the Internet Fax Settings, see the following:

Click [Save].
SUPPLEMENT:
The Internet Fax submenu page is displayed.
Network Administrators Guide Setting up Internet Fax Settings
5.
NOTE:
not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Internet Fax submenu then the page displays the current settings in each field.
Setting up the Internet Fax Settings

You can specify the fragment page size and default body strings that apply to the Internet Faxes.
1
2
3
4
1) From Address
Enter the email address of this equipment.
NOTE:
You must enter the email address in the From Address field to enable the Internet
Fax transmission.
2) From Name
Enter the name of this equipment.
3) Fragment Page Size
Select the size for the message fragmentation.
4) Default Body Strings
Enter the body text that will be automatically entered in the Body field when users operate
Scan to Internet Fax from the Touch Panel Display. This sets only the default body text, so
that it can be changed on each operation by users.
5) Body Strings Transmission
Select whether the body strings will be send or not.
Network Administrators Guide Setting up Internet Fax Settings
79
Setting up Printer Settings

In the Printer submenu page in the Setup menu, an administrator can configure how the printer
works and the printer options needed for the raw print jobs.
The Printer submenu page in the Setup menu is available only when the Printer Kit or the
Printer/Scanner Kit is installed.
Setting the Printer settings
1.

2.
Click the Setup menu and Printer submenu.
3.
In the Printer submenu page, set the Printer settings as

required.
4.
80
To set the Printer Settings, see the following:

P.81 "Setting up the Printer Settings"
Click [Save].
SUPPLEMENT:
The Printer submenu page is displayed.
Network Administrators Guide Setting up Printer Settings
5.
NOTE:
not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Printer submenu
Setting up the Printer Settings

You can specify the printer related options such as number of days to save print jobs in the
queues, printer options applied to a raw job, and PCL font settings.
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1) Number of days to save Private, Proof and Invalid Jobs

Select the number of days that this equipment retains the jobs in the Private, Proof, and
Invalid queues. Select Indefinite to save all jobs in the queues until users delete the jobs
manually, or select the number of days from 1 to 30.
2) Raw jobs - Duplex Printing
Select whether a raw job will be printed on both sides of the paper.
3) Raw jobs - Default Paper Size
Select the default paper size that applies to a raw job.
4) Raw jobs - Default Paper Type
Select the default paper type that applies to a raw job.
5) Raw jobs - Default Orientation
Select the default orientation that applies to a raw job.
6) Raw jobs - Default Stapling
Select whether a raw job will be stapled.
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7) Raw jobs - Default Output Tray

Select the default output tray that applies to a raw job. A banner page that is created by
NetWare, UNIX, and Windows operating systems also will be outputted to the tray set here.
8) PCL Form Line
Enter the number of lines printed per page.
9) PCL Font Pitch
Enter the font pitch when the selected font number represents a fixed pitch scalable font.
Pitch is measured by characters per inch, so a 10-pitch is ten characters per inch.
10) PCL Font Point Size
Enter the font size when the selected font number represents a proportionally spaced scalable font. The Font Size option allows you to determine the point size (height) of the default
font.
11) PCL Font Number
Enter the font number of the internal PCL font to be used as the default font for printing. You
can check the font numbers and internal PCL fonts in the Internal PCL Font List. Please see
the Printing Guide for the font number of internal PCL fonts,
12) PCL Line Termination
Select the type of the line termination.
13) LT<-->A4/LD<-->A3
Select whether printing a document intended for that one paper size can be printed on paper
of a different size. For example, you can print a document set up for Letter size on A4 paper.
When disabled, this equipment will prompt users for the correct paper size.
14) Print Startup Page
Select whether printing the startup page every time this equipment is powered on. The
startup page is the NIC Configuration page. You can also print the startup page from the
Touch Panel Display manually.
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Setting up Print Service Settings

In the Print Service submenu page in the Setup menu, an administrator can configure such print
services as Raw TCP Print, LPD Print, IPP Print, FTP Print, NetWare Print, and Email Print.
The Print Service submenu page in the Setup menu is available only when the Printer Kit or
the Printer/Scanner Kit is installed.
Setting the Print Service settings
1.

2.
Click the Setup menu and Print Service submenu.
3.
The Scan to Print Service submenu page is displayed.
In the Print Service submenu page, set the Print Service settings as required.
In the Print Service submenu page, you can set the following:
P.84 "Setting up the Raw TCP Print"
P.85 "Setting up the IPP Print"
P.85 "Setting up the FTP Print"
P.86 "Setting up the NetWare Print"
P.86 "Setting up the Email Print"
Network Administrators Guide Setting up Print Service Settings
83
4.
Click [Save].
SUPPLEMENT:
5.
NOTE:
not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Print Service submenu then the page displays the current settings in each field.
Setting up the Raw TCP Print

In Raw TCP Print, you can enable or disable the Raw TCP print service.
1
2
1) Enable Raw TCP

Enable or disable Raw TCP print service.
2) Port Number
If enabling the Raw TCP, enter the Raw TCP port number for the Raw TCP print. Generally
9100 is used.
Setting up the LPD Print

In LPD Print, you can set the LPD print options to enable the LPD/LPR print service.
1
2
3
1) Enable LPD
Enable or disable LPD print service.
2) Port Number
If enabling the LPD, enter the LPD port number. Generally 515 is used.
3) Banners
Select whether printing a banner page for each print job using LPR printing.
84
Setting up the IPP Print

In IPP Print, you can set the IPP Print options to enable the IPP print service.
1
2
3
4
1) Enable IPP
Enable or disable IPP print service.
2) Port80 Enabled
Enable or disable the Port80 for IPP printing. Port631 is usually used for the IPP access so
users must specify to the URL, i.e. http://<IP address or DNS name>:631/Print, for the IPP
port. When this is enabled, this equipment allows IPP access through the Port80, which is
the default port for the HTTP access so users do not have to specify the port number in the
IPP port, i.e. http://<IP address or DNS name>/Print.
3) Port Number
If enabling the IPP, enter the IPP port number. Generally 631 is used.
4) URL
Display the URL for IPP printing. You cannot change the URL for IPP printing. This URL
should be set as the print port when users set up the printer driver for IPP printing.
Setting up the FTP Print

In FTP Print, you can set the FTP Print options to enable the FTP print service.
1
2
3
4
1) Enable FTP Printing

Enable or disable FTP print service.
2) Port Number
Enter the FTP port number for FTP printing. Generally 21 is used.
3) Print User Name
Enter the user name who attempt FTP printing. If you leave this field blank, FTP printing
will be disabled.
4) Print Password
Enter the password if you want to request the login password of users who attempt FTP
printing.
85
Setting up the NetWare Print

In NetWare Print, you can set the NetWare print options to enable the Novell print service.
1
2
3
4
5
1) Server Discovery
Select how to search for the NetWare file servers in the network.
Auto Select this to search for all the NetWare file servers in the network. This may
take some time.
Preferred Select this to search for the preferred NetWare file servers prior to other
file servers.
Only Preferred Select this to search for only preferred NetWare file servers. This
enables searching for the NetWare file servers immediately.
2) Login Name
Enter the print server name that is created in the NetWare file server.
3) Password
Enter the password that is set to the print server, if required.
4) Search root
Enter the name of NetWare file server to be used.
5) Print Queue Scan Rate
Enter how frequently to scan the print queues for print jobs. This should be entered in second. You can enter between 1 to 255.
Setting up the Email Print

In Email Print, you can set the Email Print options to enable the Email print service.
1
2
3
4
5
6
7
8
9
1) Enable Print Header

Select whether to print the Email header when receiving Email print jobs.
2) Enable Print Message Body
Select whether to print the body message when receiving Email print jobs.
86
3) Maximum Email Body Print

Enter the maximum number of pages to print the body strings of the received Email print
job. You can enter between 1 to 99.
4) Enable Print Email Error
Select whether to print the report when an error occurs for Email printing.
5) Enable Email Error Forward
Select whether to send an error message to an administrative Email address when Email
printing cannot be completed.
6) Email Error Transfer Address
If enabling the Email Error Forward, enter an administrative Email address where the error
message is sent.
7) Enable Partial Email
Select whether to print Email jobs that are partially received.
8) Partial Wait Time
Enter how long this equipment should wait before printing a partial Email job. This should
be entered in hour.
9) MDN Reply
Select whether sending the MDN message reply or not when the equipment receives an
Email print job with a MDN request.
87
Displaying Version Information

An administrator can display the system software version information of this equipment.
The version information can be displayed from the Setup menu page.
Displaying the version information
1.

2.
Click the Setup menu and Version submenu.
3.
88
The Version submenu page is displayed.
In the Version submenu page, you can confirm the version

information of the system software.
Network Administrators Guide Displaying Version Information
4. MANAGING THE DEVICE
Network Administrators Guide 4. Managing the Device
89
Maintaining from TopAccess

This section details procedures for maintaining this equipment. It covers backing up and restoring files, deleting files stored on this equipment, and updating the software on TopAccess.
About the Maintenance Functions

In the Maintenance menu of the TopAccess administrator mode, an administrator can perform
the following maintenance:
Updating client software in TopAccess
An administrator can upload client software that allows users to download to their computers
from TopAccess. This maintenance feature is used to upload new versions of software in
TopAccess.
P.91 "Updating the Software"

Removing client software from TopAccess
An administrator can remove client software that restricts users from downloading software
from TopAccess. This maintenance feature is used to disable specific software in TopAccess.
P.93 "Removing the Client Software"

Backing up data in the hard disk
An administrator can create backup files of address book, mailboxes, and templates in the hard
disk. This maintenance feature is used to create the backup files before updating the system
software or hard disk replacement, etc.
P.94 "Backing up Data"

Restoring data from the backup files
An administrator can restore the address book, mailboxes, and templates data from the backup
files. This maintenance feature is used to restore the data after updating the system software or
hard disk replacement, etc.
P.96 "Restoring Data from Backup File"

Deleting files stored in the hard disk
An administrator can delete scanned data, transmission data, and reception data in the hard disk.
This maintenance feature must be operated periodically to maintain the hard disk space for
future operation.
P.99 "Deleting the Data from Local Folder"

Registering directory service
An administrator can register the directory service properties of the LDAP (Lightweight Directory Access Protocol) server.
P.100 "Managing Directory Service"

Setting up notifications
An administrator can enable the notifications by Emails and specify the events causing the notifications.
P.101 "Setting up Notification"

Importing or exporting address book data
This equipment allows you to import and export address book data in CSV format.
P.103 "Importing and Exporting the Address Book"

90
Network Administrators Guide Maintaining from TopAccess
Importing or exporting department code

An administrator can import and export department code data in CSV format.
P.107 "Importing and Exporting the Department Code"

Exporting logs and journals
An administrator can export logs and journals as CSV files. This feature is used to save the logs
and journals as files before clearing them, if you want to maintain them.
P.110 "Exporting the Logs and Journals"

Clearing logs and journals
An administrator can clear logs and journals in this equipment. This maintenance feature is recommended for periodic maintenance of the hard disk.
P.111 "Clearing the Logs and Journals"
Updating the Software

You can upload client software to this equipment so end-users can download the software to
their computers from TopAccess.
You can upload the following components:
NOTE:
Installer (Setup files) for Client1 CD-ROM

Installer (Setup files) for Client2 CD-ROM
Macintosh PPD Files
Unix Filters
Printer Driver files for Point and Print
Uploading new software overwrites the old version of software that had been
uploaded.
Updating new versions of client software in TopAccess
1.

2.
Click the Maintenance menu and Upload Software submenu.
The Upload Software submenu page is displayed.
91
3.
Select the language of the software that you are going to

upload in the Language drop down box.
4.
Select the software that you are going to upload in the

Upload Files drop down box.
Driver Files Select this to upload the setup files for the Client1 CD-ROM and
Client2 CD-ROM.
Macintosh PPD Files Select this to upload the self-extracting files that contains the Macintosh PPD files for Mac OS 8.6/9.x and Mac OS X.
UNIX Filter Select this to upload the tar files that contains filters for each UNIX
workstation.
Point And Print Select this to upload the printer driver files for the Point and
Print installation.
5.
Click [OK].
6.
92
The bottom section in the page will be changed for selected software.
In each field displayed, click [Browse] to locate the setup files

to be uploaded.
NOTE:
At the left of each field, the file name will be displayed. Be sure to specify the same
file for each field.
SUPPLEMENT:
The files for uploading are provided for each client software.
Driver Files Provided in the WebInstall folder of the Client1 CD-ROM and
Client2 CD-ROM.
Macintosh PPD Files Provided in the MacPPD folder of the Client1 CD-ROM.
UNIX Filters Provided in the Admins Client CD-ROM.
Point And Print Provided in the PandP folder of the Client1 CD-ROM.
7.
Click [Upload].
Specified files are uploaded in this equipment.
Removing the Client Software

You can remove client software in TopAccess so that it can no longer be installed from TopAccess.
NOTE:
The printer drivers for Point and Print that had been uploaded cannot be deleted.
However, you can upload new printer drivers to overwrite them.
Removing the software from TopAccess
1.

2.
Click the Maintenance menu and Remove Software submenu.
3.
The Remove Software submenu page is displayed.
Check the box of the software which you are going to remove
and click [Delete].
The selected software is deleted from this equipment.
93
Backing up Data
An administrator can create backup files of the address book, mailboxes, and templates data in
the hard disk. This maintenance feature is used to create backup files before updating the system
software or hard disk replacement, etc. The backup files can be used to restore or upload to
another e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280.
SUPPLEMENT:
The address book, mailbox, and template data are stored in the hard disk. Please
periodically back up data in the hard disk to secure the data from hard disk collapse.
Backing up data as files
1.

2.
Click the Maintenance menu and Backup submenu.
SUPPLEMENT:
94
The Backup submenu page is displayed.
If you previously created a backup file, the backup file link and information are displayed in each area. You can click the link to save the previous backup file.
3.
Click [Create New File] for the data that you want to backup,
or click [Create New File] in the Combined Backup section
to create a backup file of all data.
4.
The backup file name and the file size will be displayed.
Right-click the File Name link and select [Save Target As...].
The Save As dialog box appears.
95
5.
NOTE:
Select the file location and select All Files in the Save as
type drop down box.
It is recommended to save the backup file as it is named. If you change the file
name, the equipment cannot restore the data from the backup files. The file name
of each backup data must be the following name:
- Address Book: BACKUP_ADDR<date>.tbf
- MailBoxes: BACKUP_MBOX<date>.tbf
- Template: BACKUP_TEMP<date>.tbf
- Combined Backup: BACKUP_ALL<date>.tbf
6.
Click [Save].
The backup file is saved in the selected location.
Restoring Data from Backup File

An administrator can restore the address book, mailboxes, and templates data using the backup
files. This maintenance feature is used to restore data from backup files after updating the system software or hard disk replacement, etc., to recover the original environments. Also you can
upload the data in different equipment using this Function.
Restoring data from backup files

NOTE:
Before restoring the data from backup files, please confirm that there is no print job,
no scan job, and no fax job. The backup files cannot be restored if there are any
jobs that have been processed. If restoring the data takes a long time, perform
restoring the data after the equipment turns in a Sleep/Auto Shut Off mode.
1.

96
2.
Click the Maintenance menu and Restore submenu.
3.
Click [Browse] in the data section that you want to restore, or

click [Browse] in the Combined Restore section to restore
all data from a backup file of all data.
4.
The Restore submenu page is displayed.
The Choose File dialog box appears.
Select a backup file and click [Open].
97

NOTE:
If the backup file name is not the name as shown below, the equipment cannot
restore the data from the backup files.
- Address Book: BACKUP_ADDR<date>.tbf
- MailBoxes: BACKUP_MBOX<date>.tbf
- Template: BACKUP_TEMP<date>.tbf
- Combined Backup: BACKUP_ALL<date>.tbf
5.
Click [Upload].
6.
NOTE:
98
The file version and device name of selected backup file will be displayed.
The Restore screen displays the backup file information.
Repeat the step 3 to step 5 to upload all backup files that you
want to restore.
If you upload the backup file in the Combined Backup section, do not upload the
backup files in each section.
7.
Check the box of data that you want to restore and click
[Restore].
The restore process begins. This procedure may take several minutes.
Deleting the Data from Local Folder

An administrator can delete information such as, scanned data, transmission data, and reception
data that are stored in the local folder using the Save as file function. It is recommended to
delete the stored data periodically to maintain the hard disk.
Deleting data
1.

2.
Click the Maintenance menu and Delete Files submenu.
The Delete Files submenu page is displayed.
99
3.
Check the box of data that you want to delete and click
[Delete Files].
Scan The data in the SCAN folder within the FILE_SHARE folder of this
equipment, that are stored by Scan to File operations, will be deleted.
Transmission The data in the TXFAX folder within the FILE_SHARE folder
of this equipment, that are stored by Fax to File operations, will be deleted.
Reception The data in the RXFAX folder within the FILE_SHARE folder of
this equipment, that are stored by Save as file mailbox and Save as file Fax
Received Forward or Internet Fax Received Forward.
Managing Directory Service

You can use TopAccess to register the Directory Service properties of the LDAP (Lightweight
Directory Access Protocol) server and add a new directory service that allows users to search for
Email addresses in the LDAP server.
Setting up the directory service
1.

2.
Click the Maintenance menu and Directory Service submenu.
3.
Click [New] to add a new Directory Service, or click the Directory Service name link to edit the Directory Service properties.
100
The Directory Service submenu page is displayed.
The Directory Service Properties page is displayed.
4.
Enter following items as required.
Directory Service Name Enter the directory service name that identifies the
directory service.
Server IP Address Enter the IP address or FQDN of the LDAP server.
Port Number Enter the port number to access the LDAP server. Generally
389 port is used to access the LDAP server without SSL. This equipment does
not support the LDAP server with SSL.
Authentication Select whether the authentication for SASL is enabled or disabled.
Search Base Enter the search root suffix.
User Name Enter the user name to access the LDAP server, if required.
Password Enter the password to access the LDAP server, if required.
Search Timeout Select the time interval to quit a communication when the
LDAP server does not respond.
NOTE:
If you use FQDN to specify the LDAP server, you must configure the DNS server
SUPPLEMENTS:
You can clear the entered values by clicking [Reset].

You can delete the Directory Service by clicking [Delete] when you edit the Directory
Service.
5.
Click [OK].
Entered Service Directory is added in the Directory Service List.
Setting up Notification
As administrator, you can configure notification settings and receive Email notification of system errors.
Setting up the notifications of system errors and events
1.
101
2.
Click the Maintenance menu and Notification submenu.
102
The Notification submenu page is displayed.
3.
In Email Settings, check the box Notify administrator at

Email Address to enable the notifications, and enter the
administrators Email address where the notifications are
sent.
4.
In General Notification Event, check the boxes for general

events to be notified.
5.
In Received Fax/Internet Fax Notification Events, check the

boxes for the events and status to be notified.
6.
In Scan Notification Event, check the boxes for scanning status to be notified.
NOTE:
7.
In e-Filing Notification Events, check the boxes for the status

to be notified.
8.
In Fax Received Forward Notification Events, check the

boxes for the events to be notified.
Even if you check the items in the Fax Received Forward Notification Events,
Emails are sent only when the optional Fax unit is installed.
9.
10.
In Internet Fax Received Forward Notification Events, check

the boxes for the events to be notified.
Click [Save].
Importing and Exporting the Address Book

This equipment allows you to import and export address book data in CSV format.
Importing the Address Book Data

You can import address information that has been exported from another TopAccess address
book or from a different address book program. The imported file must be the comma delimited
CSV file and created in the suitable format for the TopAccess address book.
The format for the TopAccess address book is as below:
"First Name","Last Name","Email Address","Tel Number","Company","Department"
"User01","User","user01@ifax.com","00000000001","12345 COMPANY","Dept01"
Importing the address book data from a CSV file

NOTE:
Before importing the address book data, please confirm that there is no print job, no
scan job, and no fax job. The address book data cannot be imported if there are
any jobs that have been processed. If importing the address book data takes a long
time, perform restoring the data after the equipment turns in a Sleep/Auto Shut Off
mode.
103
1.

2.
Click the Maintenance menu and Import submenu.
3.
Click [Browse...] in the Address Book area.
4.
104
The Import submenu page is displayed.

Select the CSV file that contains address book data and click
[Open].
5.
Click [IMPORT].
The data is imported to the address book.
Exporting the Address Book Data

You can export address information for use in another TopAccess address book or another
address book program.
Exporting the address book data as a CSV file
1.

2.
Click the Maintenance menu and Export/Clear Log submenu.
The Export/Clear Log submenu page is displayed.
105
3.
Click [Create New File] in the Address Book area.
SUPPLEMENT:
If you previously exported address book data, the exported file link and information
are displayed in the Address Book area. You can click the link to save the previously exported file.
4.
5.
106
The CSV file name will be displayed.
type drop down box.
6.
Click [Save]
The CSV file that contains the address book data is saved in a
selected location.
Importing and Exporting the Department Code

An administrator can import and export department code data in CSV format.
Importing the Department Code Data

You can import department code information from a file that has been exported from another
device. The imported file must be the comma delimited CSV file and created in the suitable format for the department code data.
Importing the department code data from a CSV file

NOTE:
Before importing the department code data, please confirm that there is no print job,
no scan job, and no fax job. The department code data cannot be imported if there
are any jobs that have been processed. If importing the department code data
takes a long time, perform restoring the data after the equipment turns in a Sleep/
Auto Shut Off mode.
1.

2.
Click the Maintenance menu and Import submenu.
3.
The Import submenu page is displayed.
Click [Browse...] in the Department Code area.
107
4.
Select the CSV file that contains department code data and
click [Open].
5.
Click [IMPORT].
The data is imported to the department code.
Exporting the Department Code Data

You can export department code information for use in other equipment.
Exporting the department code data as a CSV file
1.

2.
108

3.
Click [Create New File] in the Department Code Export area.
SUPPLEMENT:
If you previously exported department code data, the exported file link and information are displayed in the Department Code Export area. You can click the link to
save the previously exported file.
4.
5.
type drop down box.
6.
Click [Save].
The CSV file that contains the address book data is saved in a
selected location.
109
Exporting the Logs and Journals

An administrator can export logs and journals in this equipment as CSV files. Before clearing
them, you can save the logs and journals as files.
Exporting the address book data as a CSV file
1.

2.
3.
Click [Create New File] in the area of logs or journals that you
want to export.
SUPPLEMENT:
110
If you previously exported data, the exported file link and information are displayed
in each area. You can click the link to save the previously exported file.
4.
5.
type drop down box.
6.
Click [Save].
The CSV file that contains the logs or journals data is saved in a
selected location.
Clearing the Logs and Journals

An administrator can clear logs and journals in this equipment. This maintenance procedure is
recommended periodically to maintain the hard disk.
Clearing the logs and journals
1.

2.
111
3.
Click [Clear Logs] in the area of logs or journals that you

want to clear.
112
The selected logs are cleared.
Registering from TopAccess

About the Registrations
In the Registration menu in the TopAccess administrator mode, an administrator can register the
public Templates, and relay transmissions of received faxes/internet faxes.
Public Template
An administrator can create public templates that are held in a public template group available to everyone.
P.113 "Registering Public Templates"

Fax Received Forward, Internet Fax Received Forward
An administrator can register the agent to which all received faxes/internet faxes are forwarded so that he or she can check the documents.
P.134 "Registering Fax and Internet Fax Received Forward"

NOTE:
The Fax Received Forward can be registered only when the optional Fax unit is
installed.
Registering Public Templates

Administrators create and maintain public templates and manage the public template group.
Users can display and use public templates but cannot modify them.
The public group can contain up to 60 public templates. Typically, these are general-purpose
templates available to all users.
TopAccess in the administrator mode allows the following operations for managing the public
templates:
P.113 "Creating or Editing the Public Templates"

P.132 "Resetting the Public Template"
Creating or Editing the Public Templates

Use the Templates page to set up and modify templates.
Creating or Editing the public templates
1.

2.
Click the Registration menu and Public Template submenu.
The Public Template submenu page is displayed.
Network Administrators Guide Registering from TopAccess
113
3.
From the templates list, click the Undefined icon to register

a new template, or click defined icon to edit the template.
SUPPLEMENTS:
You can change the template list view by clicking on either Panel View or List
View.
If you know which public template you want to define or edit, click the number of the
the public template in the Jump to links.
4.
When you edit the existing template, the following window

will be displayed. Click [Edit].
114
If the templates list is displayed in the List view, click the Undefined
template name to register new template, or click the defined template
name to edit the template.
If you select the public template that has not been defined, the Template Properties page to select agents is displayed. Skip to step 5.
If you select the defined private template, the Template Properties
page is displayed. Go to the next step.
The Template Properties page to select agents is displayed.

5.
Select agents and click [Select Agent].
You can select one of the following templates:

Copy Select this to create a copy template. Usually, this is selected to print
copies as well as sending originals to other destinations. This agent can also be
combined with the Save as file agent or Store to e-Filing agent.
Fax/Internet Fax Select this to create a fax and Internet Fax transmission
template. This agent can be combined with the Save as file agent.
Scan Select this to create a scan template combined with the Email, Save as
file, and Store to e-Filing agents. When you select this, select the agent from
Email, Save as file, or Store to e-Filing.
You can also additionally combine one of the following agents:
Email Select this to add an email agent. This can be selected only when
Scan is selected. This agent can be combined with the Save as file agent or
Store to e-Filing agent.
Save as file Select this to add a Save as file agent. This can be selected for
any templates. This agent can be combined with another agent.
Store to e-Filing Select this to add a Store to e-Filing agent. This can be
selected only when Copy or Scan is selected. This agent can be combined
with the Email agent or Save as file agent.
Fax/Internet Fax is available only when the Printer Kit and Scanner Upgrade Kit are
installed, when the Printer/Scanner Kit is installed, or when the optional Fax unit is
installed.
Scan, Email, and Save as file are available only when the Printer Kit and Scanner
6.
Click each button displayed in the page to specify or edit the

associated template properties.
115
[Panel Setting] Click this to specify the icon settings for the template.
P.118 "Panel Setting"
[Destination Setting] Click this to specify the documents destination. This

can be set only when creating the Fax/Internet Fax agent or Email agent.
P.118 "Destination Setting"
[Internet Fax Setting] Click this to specify how the document will be sent.
This can be set only when creating the Fax/Internet Fax agent.
P.124 "Internet Fax Setting"
[Fax Setting] Click this to specify how the document will be sent. This can be
set only when creating the Fax/Internet Fax agent.
P.125 "Fax Setting"
[Email Setting] Click this to specify how the document will be sent. This can
be set only when creating the Email agent.
P.127 "Email Setting"
116
[Save as file Setting] Click this to specify how the document will be stored in
local hard disk or network folder. This can be set only when creating the Save as
file agent.
P.128 "Save as file Setting"
[Box Setting] Click this to specify how the document will be stored in the Box.
This can be set only when creating the Store to e-Filing agent.
P.130 "Box Setting"
[Scan Setting] Click this to specify how the document will be scanned. This
can be set only when creating the Save as file agent, Email agent, and Store to
e-Filing agent. This cannot be set when combining the Fax/Internet Fax agent.
P.130 "Scan Setting"
7.
After configuring the desired template properties, click

[Save].
The template properties are registered.
117
Panel Setting
In the Panel Setting page, specify how the icon for the template is displayed in the Touch Panel
Display, and the notification settings for the template.
1
2
3
4
5
6
7
1) Picture
This indicates the icon that will be displayed in the Touch Panel Display. The icon is automatically designated according to the agent that you select.
2) Caption1
Enter the text that will be displayed next to the icon in the Touch Panel Display. You can
enter up to 11 alphanumeric characters.
3) Caption2
Enter the text that will be displayed next to the icon in the Touch Panel Display. You can
enter up to 11 alphanumeric characters.
4) User Name
Enter the user name of the template.
5) Notification Send email when an error occurs
Select this to send a notification message to the administrators Email address when an error
occurs.
6) Notification Send email when jog is completed
Select this to send a notification message to the administrators Email address when a job is
completed.
7) Notification Email to
Select to send the notification message to the Email address that is set to the public group, or
enter an Email address to which the notification message will be sent.
NOTE:
When you enable the Notification setting, make sure to set up the Email settings in
the Email submenu page of the Setup menu.
Destination Setting
In the Recipient List page, you can specify the destinations to which the fax, Internet Fax, or
Scan to Email document will be sent.
When you are setting up the destinations for the Email agent, you can only specify the Email
addresses for the destinations.
118
When you are setting up the destinations for the Fax/Internet Fax agent, you can specify both fax
numbers and Email addresses for the destinations.
NOTE:
However, the optional Fax unit must be installed in this equipment to specify the fax
numbers of the destinations.

Specifying email addresses for the destinations is available only when the Printer Kit and
Scanner Upgrade Kit are installed, or the Printer/Scanner Kit is installed.
You can specify the recipients by entering their Email addresses or fax numbers manually,
selecting recipients from the address book, selecting recipient groups from the address book, or
searching for recipients in the LDAP server.
P.119 "Entering the recipients manually"

P.120 "Selecting the recipients from the address book"
P.121 "Selecting the groups from the address book"
P.122 "Searching for recipients in the LDAP server"
P.124 "Removing the contacts from the recipient list"
Entering the recipients manually

By this method, you can add a recipient manually to the Recipient List.
1.
Click [Destination Setting] to open the Recipient List page.
2.
Click [New].
3.
NOTE:
The Contact Property page is displayed.
Enter the Email address or fax number of the recipient in the

Destination field.
You can specify the fax number for the destination only when the optional Fax unit is
installed.
4.
Click [OK].
Entered recipient is added in the Recipient List page.
119
5.
SUPPLEMENT:
Repeat step 2 to 4 to add all recipients you require.
You can remove the contacts that you added in the recipient list before saving the
destination settings.
6.
Click [Save].
The contacts are added as the destinations.
Selecting the recipients from the address book

By this method, you can select recipients from the address book.
1.
2.
Click [Address Book].
3.
NOTES:
120
The Address Book page is displayed.
Check the Email boxes of the users you want to add as the
Email recipients or Internet Fax recipients, and check the Fax
boxes of users you want to add as the Fax recipients.
When you are creating the Scan to Email template, only the Email check boxes are
displayed in the Address Book page.
If you want to sort recipient list by a specific group, select the desired group name at
the Group drop down box.
installed.
4.
Click [ADD].
SUPPLEMENT:
The selected recipients are added in the Recipient List page.
5.
Click [Save].
Selecting the groups from the address book

By this method, you can select groups from the address book.
1.
2.
Click [Address Group].
The Address Group page is displayed.
3.
Check the Group boxes that contain the desired recipients.
4.
Click [ADD].
121

SUPPLEMENT:
All recipients in the selected groups are added in the Recipient List
page.
5.
Click [Save].
Searching for recipients in the LDAP server

By this method, you can search for recipients in the registered LDAP server and in the address
book.
1.
2.
Click [Search].
3.
122
The Search Contact page is displayed.
Select the directory service name that you want to search in

the Directory Service Name field, and enter the search
terms in the fields that you want to search.
SUPPLEMENTS:
If you select the model name of this equipment at the Directory Service Name drop
down box, you can search for recipients in the address book of this equipment.
TopAccess will search for the recipients that match the entries.
Leaving the field blank allows wild card searching. (However, you must specify one
of them.)
4.
Click [Search].
5.
NOTES:
Check the Email boxes of users you want to add as the Email
recipients or Internet Fax recipients, and check the Fax boxes
of users you want to add as the Fax recipients.
When you are creating the Scan to Email template, the ID check boxes are displayed in the Search Address List page.
installed.
6.
Click [ADD].
SUPPLEMENT:
TopAccess will start searching for recipients in the LDAP server and
the Search Address List page will display the results.
7.
Click [Save].
123
Removing the contacts from the recipient list
1.
Check the check boxes of the contacts that you want to

remove from the recipient list, and click [Delete].
The selected contacts are removed from the recipient list.
Internet Fax Setting

In the Internet Fax Settings page, you can specify the content of the Internet Fax to be sent.
1
2
3
5
6
1) Subject
This sets the subject of the Internet Faxes. Select Scanned from (Device Name) [(Template
Name)] (Date) (Time) to automatically insert the subject or enter the desired subject in the
field.
2) From Address
Enter the Email address of the sender. When the recipient replies to received document, the
message will be sent to this Email address.
3) From Name
Enter the sender name of the Internet Fax.
4) Body
Enter the body message of the Internet Fax. You can enter up to 1000 characters (including
spaces).
5) File Format
Only TIFF-S format can be selected.
Select the size of the message fragmentation.
124
Fax Setting
In the Fax Setting page, you can specify how the fax will be sent.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
1) Resolution
Select the resolution for sending faxes.
Standard Select the Standard mode as the resolution for originals with regular size
text.
Fine Select this to set the Fine mode as the resolution for originals with small text or
detailed drawings.
Ultra Fine Select this to set the Ultra-Fine mode as the resolution for originals with
particularly small text or precision drawings.
2) Original Mode
Select the image quality mode for sending faxes.
Text/Photo Select the Text/Photo mode as the image quality mode appropriate for
sending originals containing both text and photos.
Text Select the Text mode as the image quality mode appropriate for sending text
originals.
Photo Select the Photo mode as the image quality mode appropriate for sending
photo originals.
3) Exposure
Select the exposure for sending faxes.
Select Auto to automatically apply the ideal contrast, or adjust the contrast manually in 11
stages.
4) Transmission Type
Select the send mode.
Memory Transmit Select the Memory TX mode to automatically send the document
after it has been temporarily stored to memory. This mode is useful if you want to return
original files immediately. You can also send the same originals to two or more remote
Faxes.
Direct Transmit Select the Direct TX mode to send the original as it is being
scanned. This mode is useful if you want a confirmation from the remote party. Originals are not stored to memory, and you can specify only one remote Fax at a time.
125
5) ECM
Enable or disable the ECM (Error Correction Mode) to automatically resend any portion of
the document affected by phone line noise or distortion.
6) Line Select
Select whether specifying the line to be used.
OFF Select to not specify the line to be used.
LINE 1 Select to use Line 1 for this Fax agent.
LINE 2 Select to use Line 2 for this Fax agent if installed.
7) Quality Transmit
Select this to send a document in the Quality TX mode. This feature sends a document at a
slower speed than normal so the transmission will be less affected by line conditions.
8) SUB/SEP
Enter the SUB number or SEP number if you want to set the mailbox transmission.
9) SID/PWD
Enter the password for SUB or SEP if required.
10) Polling
Select this to set Polling communications.
(Blank) Select the blank field when you do not want to perform polling.
Transmit Select this to perform Polling Reservation that allows users to store the
document in the memory.
Received Select this to perform Turnaround Polling that allows users to poll another
fax after transmitting documents to the remote Fax on the same phone call.
11) Password
Enter the 4-digit security code for the document to be stored or received.
12) Fax Number (Security)
When you select Transmit at the Polling drop down box, enter the security fax number that
allows polling of stored document.
When you select Received at the Polling drop down box, enter the security fax number to
poll the documents from remote Faxes.
13) Delayed Transmit
If you enable the delayed communications for this agent, enter the day and time to send a
document.
14) Priority Transmit
Select whether the document will be sent prior to other jobs.
126
Email Setting
In the Email Setting page, you can specify the content of the Scan to Email document to be sent.
1
2
3
5
6
7
1) Subject
This sets the subject of the Scan to Email documents. Select Scanned from (Device Name)
[(Template Name)] (Date) (Time) to automatically apply the subject, or enter the desired
subject in the field.
2) From Address
Enter the Email address of the sender. When the recipient replies, the message will be sent
to this Email address.
3) From Name
Enter the sender name of the Scan to Email document.
4) Body
Enter the body message of the Scan to Email documents. You can enter up to 1000 characters (including spaces).
5) File Format
Select the file format of the scanned image.
6) File Name
Enter the file name of scanned file that is attached to the Email message.
127
Save as file Setting

In the Save as file Setting page, you can specify how and where a scanned file will be stored.
1
2
3
1) File Format
Select the file format to use when storing scanned files.
Multi page TIFF Select this to save a scanned image as a Multi-page TIFF file.
TIFF-S Select this to save a scanned image as a Single-page TIFF file.
PDF Select this to save scanned images as a PDF file.
JPEG Select this to save scanned images as a JPEG file. (Only for e-STUDIO3511/
4511)
2) Destination Use local folder
Select this to save a scanned file to the FILE_SHARE folder.
128
3) Destination Remote 1
Check this box to save a scanned file to the Remote 1. How you can set this item depends on
how the Remote 1 has been set up in the Save as file submenu in the Setup menu.
If the Remote 1 does not allow to specify a network folder, you can only select Use Administrator Settings. The protocol and the network path are displayed below this item.
If the Remote 1 allows to specify a network folder, you can select Use User Settings and
specify the network folder settings by entering the following items:
Protocol
Select the protocol to be used for uploading a scanned file to the network folder.
SMB Select this to send a scanned file to the network folder using the SMB protocol.
The SMB protocol can be used in the network that the Windows file sharing service is
enabled.
FTP Select this to send a scanned file to the FTP server.
Server Name
Enter the FTP server name or IP address where a scanned file will be sent. For example, to
send a scanned file to the ftp://192.168.1.1/user/scanned FTP folder in the FTP server,
enter 192.168.1.1 in this field. This must be entered only when you select FTP for the
protocol. You can specify the directory at the Network Path field.
Port Number (Command)
Enter the port number to be used for controls if you select FTP as the protocol. Generally
Network Path
Enter the network path to store a scanned file. When you select SMB as the protocol,
enter the network path to the network folder. For example, to specify the users\scanned
folder in the computer named Client01, enter \\Client01\users\scanned. When you
select FTP as the protocol, enter the directory in the specified FTP server. For example, to
specify the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter user/
scanned.
Login User Name
field blank.
Password
Retype Password
Check this box to save a scanned file to the Remote 2. How you can set this item depends on
how the Remote 2 has been set up in the Save as file submenu in the Setup menu.
If the Remote 2 allows to specify a network folder, you can specify the network folder settings. Please refer to the description of the Remote 1 option for each item.
5) File Name
Select how the scanned file will be named. Select DocYYMMDD to name as it described,
or you can enter the desired file name in the field.
129
Box Setting
In the Box Setting page, you can specify how scanned images will be stored in the Box.
1
2
3
1) Destination
Specify the destination box number for e-Filing.
Box Number
Select the Box number where scanned images will be stored.
Password
Enter the password if the specified Box number requires a password.
Retype Password
Enter the password again if the specified Box number requires a password.
2) Folder Name
Enter the name of folder where the scanned images will be stored.
3) Document Name
Select how the scanned file will be named. Select DocYYMMDD to name as it described,
or you can enter the desired file name in the field.
Scan Setting
In the Scan Setting page, you can specify how originals are scanned for the Save as file, Email,
and Store to e-Filing agent.
1
2
3
4
5
6
7
8
9
1) Single/2-Sided Scan
Select whether scanning one side or both sides of originals.
130
Single Select this to scan one side of an original.

Duplex Book Select this to scan both sides of originals when the pages are printed
vertically in the same direction and bound along the vertical side of the paper.
Duplex Tablet Select this to scan both sides of originals with a vertical reversal to be
bound along the horizontal side of the paper.
2) Rotation
Select how the scanned images will be rotated.
3) Color Mode
Select the color mode for scanning.
The Color Mode option is not available for e-STUDIO350/450 and e-STUDIO230/280.
4) Original Mode
Select the document type of the originals.
Text/Photo Select this to set the Text/Photo mode as the default original mode.
Text Select this to set the Text mode as the default original mode.
Photo Select this to set the Photo mode as the default original mode.
Printed Image Select this to set the Printed Image mode as the default original mode.
5) Resolution
Select the resolution for scanning.
6) Exposure
Select the exposure for scanning.
Select Auto to automatically apply the ideal contrast according to the original, or adjust
the contrast manually in 11 stages.
NOTE:
This option will be enabled only when selecting Black in the Color Mode drop
down box.
7) Background
Select the exposure for scanning the background color. This is useful to scan color paper
originals.
Select Auto to automatically apply the ideal contrast according to the original, or adjust
the contrast manually in 5 stages.
NOTE:
This option will be enabled only when selecting other than Black in the Color
Mode drop down box.

The Background option is not available for e-STUDIO350/450 and e-STUDIO230/280.
8) Original Size
Select the original size.
Select Auto to automatically detect the original paper size, Mixed Original Sizes to
allow scanning mixed original sizes, or a desired paper size.
131
9) Jpeg Compression
Select the level of Jpeg compression.
The Jpeg Compression option is not available for e-STUDIO350/450 and e-STUDIO230/
280.
Resetting the Public Template

You can reset the public template that you registered.
You can reset a public template that you select, or you can reset all public templates that are registered in the Public Template Group.
P.132 "Resetting a Public Template"

P.133 "Resetting All Public Templates"
Resetting a Public Template

To reset an unnecessary public template, perform the following procedure.
Resetting a public template
1.

2.
3.
From the templates list, click the template icon that you want
to reset.
132
If the templates list is displayed in the List view, click the template
name that you want to reset.
The Template Properties page is displayed.
SUPPLEMENTS:
You can change the template list view by clicking on either Panel View or List
View.
If you know which public template you want to reset, click the number of the public
template in the Jump to links.
4.
Click [Reset Template].
5.
Click [OK].
The selected template is cleared.
Resetting All Public Templates

To reset all public templates, perform the following procedure.
Resetting all public templates
1.

2.
133
3.
Click [Reset].
4.
Click [OK].
The group information is cleared.
Registering Fax and Internet Fax Received Forward

The Fax Received Forward and Internet Fax Received Forward allow you to transmit received
fax or Internet Faxes to specific destinations to check all fax and Internet Faxes received.
NOTE:
The Fax Received Forward can be registered only when the optional Fax unit is
installed.

The Internet Fax Received Forward is available only when the Printer Kit and Scanner
The received fax and Internet Faxes can be transmitted to following destinations:
NOTE:
134
Other Internet Fax devices

Local folder in this equipment or network folders
Email addresses
Box in this equipment
When a received fax is forwarded to another Internet Fax device or Email

addresses, the equipment will print the received fax and then forward to other Internet Fax devices or Email addresses. When a received fax is forwarded to local
folder in this equipment, network folders, or e-Filing, the received fax will not be pritned.
Registering the Fax or Internet Fax Received Forward

SUPPLEMENT:
The procedures to register the Fax Received Forward and Internet Fax Received
Forward are almost the same.
1.

2.
Click the Registration menu and Fax Received Forward submenu to register the Fax Received Forward, or click the Internet Fax Received Forward submenu to register the Internet
Fax Received Forward.
3.
SUPPLEMENT:
When you click the Fax Received Forward submenu, the Fax
Received Forward submenu page is displayed.
When you click the Internet Fax Received Forward submenu, the
Internet Fax Received Forward submenu page is displayed.
Check the Forward check box and select the desired

agents and click [Select Agent].
To disable the Fax Received Forward or Internet Fax Received Forward, uncheck
the Forward check box and click [Select Agent], and then click [Save].
Internet Fax Select this to transmit received fax or Internet Faxes to another
Internet Fax devices. This agent can be combined with the Save as file agent or
Store to e-Filing agent.
Save as file Select this to transmit received fax or Internet Faxes to local
folder in this equipment or to network folders. This agent can be combined with
another agent.
135
Email Select this to transmit received fax or Internet Faxes to Email

addresses. This agent can be combined with the Save as file agent or Store to
e-Filing agent.
Store to e-Filing Select this to transmit received fax or Internet Faxes to e-Filing. This agent can be combined with another agent.
4.
Click each button displayed in the page to specify or edit the

associated properties.
[Destination Setting] Click this to specify the destinations of documents sent.
This can be set only when registering the Internet Fax, or Email agent.
P.137 "Destination Setting"
[Internet Fax Setting] Click this to specify how the document will be sent.
This can be set only when registering the Internet Fax agent.
P.142 "Internet Fax Setting"
[Email Setting] Click this to specify how the document will be sent. This can
be set only when registering the Email agent.
P.143 "Email Setting"
[Save as file Setting] Click this to specify how the document will be stored in
local hard disk or network folder. This can be set only when registering the
Received to File agent.
P.144 "Save as file Setting"
[Box Setting] Click this to specify how the document will be stored in e-Filing.
This can be set only when registering the Store to e-Filing agent.
P.146 "Box Setting"
5.
136
After configuring the desired properties, click [Save].

The Fax or Internet Fax Received Forward properties are registered.
Setting up the Fax or Internet Fax Received Forward

Properties
This section describes how to set items in each agents properties.
Destination Setting
In the Recipient List page, you can specify the destinations to which the received faxes or Internet Faxes will be transmitted.
You can specify the recipients by entering Email addresses manually, selecting recipients from
the address book, selecting recipient groups from the address book, or searching for recipients in
the LDAP server.
P.137 "Entering the recipients manually"

P.138 "Selecting the recipients from the address book"
P.139 "Selecting the groups from the address book"
P.140 "Searching for recipients in the LDAP server"
Entering the recipients manually

Using this method, you can add a recipient manually to the Recipient List.
1.
2.
Click [New].
The Contact Property page is displayed.
3.
Enter the Email address of the recipient, in the Destination

field.
4.
Click [OK].
5.
Entered recipient is added in the Recipient List page.
Repeat step 2 to 4 to add all recipients you require.
137
SUPPLEMENT:
6.
Click [Save].
Selecting the recipients from the address book

By this method, you can select recipients from the address book.
1.
2.
Click [Address Book].
3.
NOTES:
Check the Email boxes of users you want to add as the recipients.
If you want to sort recipient list by a specific group, select the desired group name at
the Group drop down box.
4.
Click [ADD].
138
The Address Book page is displayed.
SUPPLEMENT:
5.
Click [Save].
Selecting the groups from the address book

By this method, you can select groups from the address book.
1.
2.
Click [Address Group].
3.
Check the Group boxes that contain the desired recipients.
4.
Click [ADD].
SUPPLEMENT:
The Address Group page is displayed.
All recipients in the selected groups are added in the Recipient List
page.
139
5.
Click [Save].
Searching for recipients in the LDAP server

By this method, you can search for recipients in the registered LDAP server and in the address
book.
1.
2.
Click [Search].
3.
SUPPLEMENTS:
140
The Search Contact page is displayed.
Select the directory service name that you want to search in

the Directory Service Name field, and enter the search
terms in the fields that you want to search.
If you select the model name of this equipment at the Directory Service Name drop
down box, you can search for recipients in the address book of this equipment.
TopAccess will search for the recipients that match the entries.
Leaving the field blank allows wild card searching. (However, you must specify one
of them.)
4.
Click [Search].
5.
NOTE:
Check the Email boxes of users you want to add.
The received documents cannot be sent to the fax numbers even if you check the
Fax boxes.
6.
Click [ADD].
SUPPLEMENT:
TopAccess will start searching for recipients in the LDAP server and
the Search Address List page will display the results.
7.
Click [Save].
141
Removing the contacts from the recipient list
1.
Check the check boxes of the contacts that you want to

remove from the recipient list, and click [Delete].
The selected contacts are removed from the recipient list.
Internet Fax Setting

In the Internet Fax Setting page, you can specify the content of the Internet Fax to be sent.
1
2
3
5
6
1) Subject
This sets the subject of the Internet Faxes. Select Scanned from (Device Name) [(Template
Name)] (Date) (Time) to automatically apply the subject, or enter the desired subject in the
field.
2) From Address
3) From Name
Enter the sender name of the Internet Faxes.
4) Body
Enter the body message of the Internet Faxes. You can enter up to 1000 characters (including spaces).
5) File Format
Only TIFF-S format can be selected.
142

Email Setting
In the Email Setting page, you can specify the content of the Email document to be sent.
1
2
3
5
6
7
1) Subject
This sets the subject of the Email documents. Select Scanned from (Device Name) [(Template Name)] (Date) (Time) to automatically apply the subject, or enter the desired subject
in the field.
2) From Address
3) From Name
Enter the sender name of the Email document.
4) Body
Enter the body message of the Email document. You can enter up to 1000 characters
(including spaces).
5) File Format
Select the file format that the received document will be converted.
You can select either Multi page TIFF or PDF.
6) File Name
The file name will be (From Name)-NNN. The file name cannot be changed.
143
Save as file Setting

In the Save as file Setting page, you can specify how and where a received document will be
stored.
1
2
3
1) File Format
Select the file format that the received document will be converted.
Multi page TIFF Select this to save a received document as a Multi-page TIFF file.
TIFF-S Select this to save a received document as a Single-page TIFF file.
PDF Select this to save a received document as a PDF file.
2) Destination Use local folder
Select this to save a received document to the FILE_SHARE folder.
144
Check this box to save a received document to the Remote 1. How you can set this item
depends on how the Remote 1 has been set up in the Save as file submenu in the Setup
menu.
specify the network folder settings by entering the following items:
Protocol
Select the protocol to be used for uploading a received document to the network folder.
SMB Select this to send a received document to the network folder using the SMB
protocol. The SMB protocol can be used in the network that the Windows file sharing
service is enabled.
FTP Select this to send a received document to the FTP server.
Server Name
Enter the FTP server name or IP address where a received document will be sent. For example, to send a received document to the ftp://192.168.1.1/user/scanned FTP folder in the
FTP server, enter 192.168.1.1 in this field. This must be entered only when you select
FTP for the protocol. You can specify the directory at the Network Path field.
Port Number (Command)
Enter the port number to be used for controls if you select FTP as the protocol. Generally
Network Path
Enter the network path to store a received document. When you select SMB as the protocol, enter the network path to the network folder. For example, to specify the
users\scanned folder in the computer named Client01, enter \\Client01\users\scanned.
example, to specify the ftp://192.168.1.1/user/scanned FTP folder in the FTP server, enter
user/scanned.
Login User Name
field blank.
Password
Retype Password
Check this box to save a received document to the Remote 2. How you can set this item
depends on how the 2st Folder has been set up in the Save as file submenu in the Setup
menu.
specify the network folder settings. Please refer to the description of the Remote 1 option
for each item.
5) File Name
Display how the a received document will be named. You cannot change the file name.
145
Box Setting
In the Box Setting page, you can specify how a received document will be stored in the Box.
1
2
3
1) Destination
Specify the destination box number for e-Filing.
Box Number
Enter the Box number where a received document will be stored.
Password
Enter the password if the specified Box number requires a password.
Retype Password
Enter the password again if the specified Box number requires a password.
2) Folder Name
Enter the name of the folder where a received document will be stored.
3) Document Name
Display how the a received document will be named. You cannot change the document
name.
146
Displaying Message Log

In the Message Logs menu page, you can display the system message logs such as job information, warnings, and errors. You can use this page to find out what happened and troubleshoot the
problem.
Displaying the message logs
1.

2.
Click the Message Logs menu.
The Message Logs menu page is displayed.
Network Administrators Guide Displaying Message Log
147
Managing Department Code

In the Department menu page at the Counters tab, an administrator can:
Display the department list that contains the counter information for each department
Display the department counter of a specific department
Clear all department counters
Clear the department counter of a specific department
Register new department code settings
Modify the department code settings
Delete all department codes
Delete a department code
To do this, you must know the administrator password.

NOTE:
The department code can be enabled only from the Touch Panel Display. Before
managing the department code using TopAccess, please make sure the department
code is enabled on the Touch Panel Display.
Displaying the Department List and Counters

An administrator can display the department list registered in this equipment and the counter
information for each department code.
Displaying the departments list
1.
Click the Counters tab and the Department menu.
2.
Enter the administrator password in the Department Code

field and click [Enter].
148
The Department menu page is displayed.
The Department Management page is displayed.
Network Administrators Guide Managing Department Code
3.
The departments list containing the counter information is

displayed.
Displaying the department counters
1.
2.

3.
Enter the department code that you want to display the

counter information in the Department Code field and click
[Enter].
149
The entered department code and its counter information are displayed.
4.
Click the department name link to display more details.
5.
The Department Information page opens.
Clearing the Department Counters

An administrator can clear the counters for all departments at one time, or individually.
150
Clearing all department counters
1.
2.

3.
Click [Reset All Counter].
4.
Click [OK].
The department counters for all departments are cleared.
Clearing the department counter for a department
1.
151
2.

3.
Click the department name link whose counter you want to

clear.
4.
Click [Reset Counters].
152
5.
Click [OK].
The department counters for the selected department are cleared.
Registering or modifying the Department Code

An administrator can register new department code or modify the department code settings.
Registering or modifying the department code setting
1.
2.

3.
Click [New] to set up a new department code, or click the

department name link that you want to edit in the departments list.
The Department Information page is displayed.
153
4.
Enter following items to specify the department information.
Department Name Enter the department name to identify the department

code. You can enter up to 20 characters.
Department Code Enter a 5-digit department code.
Set Limitation of Full Color Select whether enabling the limitation for full
color outputs for this department code. When you select YES, enter the maximum number of outputs for this department code in the Maximum reached for
Full Color output field.
Maximum reached for Full Color output Enter the maximum number of outputs for this department code when the Set Limitation of Full Color option is
enabled.
Set Limitation of Black Select whether enabling the limitation for black outputs for this department code. When you select YES, enter the maximum number of outputs for this department code in the Maximum reached for Black
output field.
Maximum reached for Black output Enter the maximum number of outputs
for this department code when the Set Limitation of Black option is enabled.
The Set Limitation of Full Color and Maximum reached for Full Color output options are
not available for e-STUDIO350/450 and e-STUDIO230/280.
5.
Click [Save].
The department code is added or edited.
Deleting the Department Code

An administrator can delete all department code settings at one time, or individually.
Deleting all department code settings
1.
154
2.

3.
Click [Delete All].
4.
Click [OK].
All department code settings are deleted.
Deleting a department code setting
1.
155
2.

3.
Click the department name link that you want to delete.
4.
Click [Delete].
156
5.
Click [OK].
The selected department code is deleted.
157
158
5. SETTING UP NETWORK SERVER
Network Administrators Guide 5. Setting up Network Server
159
About Network Server Setup

This chapter describes environments that typically include one or more network servers (Novell
NetWare servers and Windows print servers) that will share printing to this equipment. It
describes setting up servers that use IPX/SPX or TCP/IP protocols for communicating with this
equipment. In addition, it includes some guidelines for setting up the DNS server and mail
server to enable the Scan to Internet Fax and Email features.
160
Network Administrators Guide About Network Server Setup
Setting up Windows Print Server

If a Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 computer is connected to this equipment using TCP/IP, it can print directly to this equipment. If the computer
shares the printer over the network, it is acting as a print server for Windows clients. The client
machines print to this equipment by printing to the Windows print server. Printing can then be
monitored and controlled at the Windows print server machine.
The Windows print server can also use AppleTalk protocols for printing to this equipment as an
alternative to TCP/IP. When creating a printer to share with AppleTalk users, do not capture
the printer. Capturing the printer forces all users to print to the server rather than directly to the
printer. If you capture the printer, this equipment print connections will not appear in the Mac
OS Chooser.
Configuring the Windows Print Server

To configure a Windows print server to communicate with this equipment, follow these general
steps. More detail is provided in subsequent sections.
Load the TCP/IP network protocol on the server and configure it with an IP address, subnet
mask, and gateway.
Make sure the Microsoft TCP/IP printing service is installed, and that the computer is using
LPR printing.
On the Windows print server, install the appropriate printer drivers (if necessary) and share
the printer on the network.
P.161 "Installing the Printer Drivers as Shared Printers"
Configure clients for printing to the printer shared by the Windows print server.
P.162 "Setting up the Clients"
Installing the Printer Drivers as Shared Printers

First, install the Windows printer drivers. The installation instructions in the Printing Guide can
be used for every computer that will print directly and independently to this equipment. However, if you are an administrator running Windows NT 4.0 Server, Windows NT 4.0 Workstation, Windows 2000 Professional, Windows XP Professional, or Windows Server 2003, you can
also create a printer and share it with clients on the network. When a printer is shared, clients
who are not able or are not given permission to establish an independent network connection to
this equipment can print through the server.
If you have not installed the printer files on the Windows print server computer, do so now following the instructions for LPR printing in the Printing Guide. Then, or if you have already
installed the printer files on the computer you are using as a Windows print server, see your Windows documentation for information about sharing the printer.
In addition, the printer files for every Windows version can be installed to the shared printer so
that Windows clients can use the shared printer as a Point and Print printer, which enables clients
to download the appropriate printer driver from the shared printer.
NOTES:
When installing the printer driver to Windows NT 4.0 clients from the Windows NT
4.0 print server, please check the Always spool RAW datatype box on the Print
Processor dialog box (displayed by clicking the [Print Processor...] button on the
General tab of printer properties dialog box of the shared printer on the Windows NT
4.0 print server).
When installing the Windows 2000 PCL printer driver to the Windows 2000 server,
you must clear the Enable advanced printing features check box on the Advanced
tab of the printer properties dialog box.
Network Administrators Guide Setting up Windows Print Server
161
Setting up the Clients

Each client of a Windows print server is already using a network protocol to communicate with
the server. Each client can print to this equipment if the printer has been shared by a Windows
print server. In that case the client does not have to use the same network protocol to connect to
the Windows print server as the server uses to communicate with the equipment.
To set up printing on client computers, connect to the print server and select the shared printer.
Right-click the printer and select [Open]. When prompted, click [Yes] to have Windows set up
the printer.
After clients have selected the printer, they can choose it from the Print Setup, Page Setup, or
Print dialog box of their application. Clients can change printing options for their own job, but
printer properties are grayed and not available for changing. When a client prints a document,
the job is transmitted to the Windows print server, and from there to this equipment.
The job is listed in the Print Manager on the client computer, and the administrator can track it in
the Print Manager on the Windows print server.
162
Network Administrators Guide Setting up Windows Print Server
Setting up NetWare Print Server

This equipment supports the following Novell printing services:
NetWare 4.x bindery emulation mode

NetWare 4.x NDS mode
NetWare 5.x and 6.x NDS mode (over IPX/SPX only)
NetWare 5.x and 6.x NDPS mode
This chapter provides an overview of how to set up this equipment as a Novell Network Printer,
Print Server, or NDPS Printer Agent. For more detailed information, refer to your Novell documentation.
Setting up the NetWare in Bindery Mode

You can connect only one directory tree to this equipment. If you need to connect additional NetWare 4.x servers, do so by using bindery emulation, which causes the 4.x server to behave like,
and be accepted as, a NetWare 3.x server.
NOTE:
The file server selected must not be in the same tree as that selected in NDS Setup.
In order to set up the NetWare 4.x server in bindery emulation mode for printing to this equipment, the network administrator must do the following:
Edit the network startup file to set the bindery context.

P.163 "Editing the Network Startup File"
Configure the print queues, print server, and printer on the file server.
P.163 "Setting up the NetWare File Server"
Editing the Network Startup File

The following procedures explain how to edit the bindery contexts in the network startup file.
Editing the bindery context
1.
On NetWare file server, enter load install and press the

[Enter] key.
2.
Select [NCF Files Options] from the menu.
3.
Select [Edit AUTOEXEC.NCF] from the menu.
4.
Search for the file to see if you have a statement similar to the
following included:
SET BINDERY CONTEXT=0U=ENG
If the statement above can be found in the file, the server has a bindery. If this is not found, enter the statement above and save the file.
5.
Restart the NetWare file server.
Setting up the NetWare File Server

The following explains how to set up a NetWare 4.x file server with bindery emulation so that
network users can print to this equipment from their computers, and this equipment can obtain
print jobs from the NetWare server.
Network Administrators Guide Setting up NetWare Print Server
163
For NetWare 4.x in emulation, the NetWare print server and print queue for this equipment are
created and configured from NetWare Print Console (PCONSOLE), a NetWare utility that is
stored in NetWares PUBLIC directory.
Setting up the bindery with PCONSOLE
1.
Start PCONSOLE at the DOS prompt on the computer.
2.
Select [Print Queue] from the Available Options menu and

press the [Enter] key.
3.
Press the [Insert] key and enter the print queue name and
4.
Press the [Esc] key to close the Print Queues window.
5.
Select [Print Server] from the Available Options menu and

6.
When the message is displayed, press the [Enter] key.
7.
8.
The print server name must be MFP_[NIC Serial Number]. You can
find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel.
Select a created print server name from the Print Servers window and press the [Enter] key.
9.
The Print Servers window appears.
Press the [Insert] key and enter a print server name and press
the [Enter] key.
The Print Server Information menu appears.
Select [Printers] from the Print Server Information menu and

The Defined Printers window appears.
10.
Press the [Insert] key and enter a printer name and press the
[Enter] key.
11.
Select a created printer name from the Defined Printers window and press the [Enter] key.
12.
Highlight the Printer Type field and press the [Enter] key.
13.
14.
The Printer Type menu appears.
Select Other/Unknown and press the [Enter] key.
164
The Print Queues window appears.
The NetWare Server\Print Queue window appears.
Press the [Insert] key and select the created queue from the
Available Print Queues menu and press the [Enter] key.
Up to 10 queues can be selected. If you created several queues,

repeat the operation to add all queues that are required.
15.
When more than one queue is added, you must enter the priority value.
16.
Press the [Esc] key until the Save Changes menu appears.
17.
Select Yes and press the [Enter] key.
Setting up the NetWare in NDS Mode

The following explains how to set up a NetWare file server with NDS so that network users can
print to this equipment from their computers, and this equipment can obtain print jobs from the
NetWare server. More detail is provided in your NetWare documentation.
Setting up the NDS with NetWare Administrator
1.
In NetWare Administrator, select the container object to create the printer and click the [Object] menu and select [Create].
2.
The New Object dialog box appears.
In the Class of new object list, select Print Queue and click
[OK].
The Create Print Queue dialog box appears.
3.
Select Directory Service Queue and enter the name of the

print queue in the Print Queue name field.
4.
Click the browse button at the next to the Print Queue Volume
field.
The Select Object dialog box appears.
5.
Select the volume to create a print queue and click [OK].
6.
Click [Create].
7.
Click the [Object] menu and select [Create].
8.
10.
The Create Printer dialog box appears.
Enter the printer name, check the Define additional properties option and click [Create].
Display the Assignments window and click [Add].
11.
In the Class of new object list, select Printer and click [OK].
9.
The print queue is created.
Select a created queue and click [OK].
165
12.
Display the Configuration window, select Other/Unknown

at the Printer Type drop down box and click [OK].
13.
14.
The Create Print Server dialog box appears.
Enter the print server name, check the Define additional

properties option and click [Create].
16.
In the Class of new object list, select Print Server and click
[OK].
15.
The printer is created.
The print server name must be MFP_[NIC Serial Number]. You can
find the Unit Serial Number of the equipment on the NIC Configuration list can be printed from the control panel.
Display the Assignments window and click [Add].
17.
Select a created printer and click [OK].
18.
Click [OK] to close Assignments window for the print server.
The print server is created.
Setting up the NetWare in NDPS Mode

This equipment supports printing over NetWare 5.x and NetWare 6.x networks running either
the TCP/IP protocols or the IPX protocol. For pure IP printing, this equipment takes advantage
of features in NDPS (Novell Distributed Print Services).
NOTE:
Setting up a NetWare environment correctly requires the presence and active cooperation of the Novell network administrator. You must have administrator privileges
on the network to create new NDPS objects.
NDPS is not like the earlier queue-based versions of NetWare printing. Instead, you use an
NDPS Manager and a Printer Agent, which control the tasks previously handled by a print
queue, print server, and spooler. You can also make the printer driver available for clients to
download from Windows client computers.
Before configuring the NetWare file server in NDPS mode, please confirm followings:
166
For NetWare 5.x, the Support Pack 5 and Novell Gateway version 2.1.6 or later with
ndps3sp2c are installed.
For NetWare 6.x, the Support Pack 2 and Novell Gateway version 3.00 or later with
ndps3sp2c are installed.
Make sure you have a valid IP address for this equipment and for any computers that will
print to it.
In e-STUDIO3511/4511, e-STUDIO350/450, or e-STUDIO230/280 Setup, enable TCP/IP
and enter the IP address, Subnet mask, and Gateway address for this equipment.
Setting up the NDPS with NetWare Administrator
1.
In NetWare Administrator, select the container object to create the printer and click the [Object] menu and select [Create].
2.
Select NDPS Broker and click [OK].
SUPPLEMENT:

The Create NDPS Broker Object dialog box appears.
If the NetWare file server has been installed as supporting the NDPS service, the
NDPS Broker is created as default. In this case, you can use the default NDPS Broker.
3.
Specify the NDPS Broker Name and RMS Volume

options, and click [Create].
4.
5.
The Create NDPS Manager Object dialog box appears.
Specify the NDPS Manager Name, Resident Server, and

Database Volume option, and click [Create].
7.
Select NDPS Manager and click [OK].
6.
The NDPS Broker is created.
The NDPS Manager is created.
Double-click the NDPS Broker object that you created.
The NDPS Broker dialog box appears.
8.
Click [Resource Management (RMS)].
9.
Click [Add Resources...].
10.
Select the applicable OS icon in the Resource Types list,

and click [Add...].
11.
The Select Printer Driver dialog box appears.
Insert the Client1 CD-ROM into the CD-ROM drive.
13.
The Add Resources dialog box appears.
Click [Browse].
12.
The Manage Resources dialog box appears.
When inserting the Client1 CD-ROM, the installer may automatically

start. Click [Cancel] to exit the installer and continue the operation.
Locate the directory where the printer driver for your Windows version is located, select the INF file.
When you want to install the PCL5c printer driver for Windows 98/Me,
locate "[CD-ROM drive]:\9X_ME\PCL5C\<language>".
167
NOTE:
The PCL5c printer driver is available only for e-STUDIO3511/4511.
14.
Click [OK].
15.
Returns to the Add Resources dialog box.
Click [OK].
Returns to the Manage Resources dialog box.
16.
Repeat the procedure from Step 10 to Step 15 to add all

printer drivers for the applicable OS.
17.
Click [OK] to close the Manage Resources dialog box.
Returns to the NDPS Broker dialog box.
18.
Click [OK] to close the NDPS Broker dialog box.
19.
20.
21.
The Create Printer Agent dialog box appears.
Specify the Printer Agent (PA) Name and NDPS Manager

Name option. Then select Novell Printer Gateway in the
Gateway Types list and click [OK].
23.
The Create NDPS Printer Object dialog box appears.
Specify the NDPS Printer Name option, select Create a

New Printer Agent, and click [Create].
22.
Select NDPS Printer and click [OK].
The Warning dialog box appears.
Click [OK] to load the NDPS Manager to the server.
168
When you want to install the PCL6 printer driver for Windows 98/Me,
locate "[CD-ROM drive]:\9X_ME\PCL6\<language>".
When you want to install the PS3 printer driver for Windows 98/Me,
locate "[CD-ROM drive]:\9X_ME\PS\<language>".
When you want to install the PCL5c printer driver for Windows NT
4.0, locate "[CD-ROM drive]:\NT\PCL5C\<language>".
When you want to install the PCL6 printer driver for Windows NT 4.0,
locate "[CD-ROM drive]:\NT\PCL6\<language>".
When you want to install the PS3 printer driver for Windows NT 4.0,
locate "[CD-ROM drive]:\NT\PS\<language>".
When you want to install the PCL5c printer driver for Windows 2000/
XP, locate "[CD-ROM drive]:\W2K_XP_2003\PCL5C\<language>".
When you want to install the PCL6 printer driver for Windows 2000/
XP, locate "[CD-ROM drive]:\W2K_XP_2003\PCL6\<language>".
When you want to install the PS3 printer driver for Windows 2000/XP,
locate "[CD-ROM drive]:\W2K_XP_2003\PS\<language>".
When it finishes initializing, the Information dialog box appears.
24.
Click [OK].
25.
Select ((NONE)) in the Printer Type list and select Novell

Port Handler in the Port Handler Type list. Then click [OK].
26.
The Configure Novell PDS for Printer Agent dialog box appears.
The Configure Port Handler for Printer Agent dialog box appears.
Continue the procedure according to which connection type

to be used.
P.169 "Configuring the LPR connection in the TCP/IP network"
P.169 "Configuring the queue based connection in the IPX/SPX network"
Configuring the LPR connection in the TCP/IP network
1.
In the Configure Port Handler for Printer Agent dialog box,

select Remote (LPR on IP) and click [Next].
2.
Enter the IP address of this equipment in the Host Address

field, and enter PORT_PASSTHROUGH in the Printer
Name field. Then click [Finish].
3.
Select the printer drivers to be installed in the Printer Drivers list at each OS tab, and click [Continue].
4.
The Information dialog box appears.
Click [OK].
5.
It takes about 60 seconds to load the Printer Agent. After it finishes

loading the Printer Agent, the Select Printer Drivers dialog box
appears.
It takes about 60 seconds to complete the creation of the NDPS

Printer object.
Double-click the NDPS Printer object that you created.
The NDPS Printer dialog box appears.
6.
Click [NDPS Remote Printer Management].
7.
Check the Install to workstation in this container and click

[Update].
8.
Click [OK] to close the NDPS Printer dialog box.
Configuring the queue based connection in the IPX/SPX network
1.
In the Configure Port Handler for Printer Agent dialog box,

select Forward Jobs to a Queue and click [Next].
169
2.
Enter the NDS queue name in the Queue Name field and the
user name in the Queue User Name field. Then click [Finish].
3.
Select the printer drivers to be installed in the Printer Drivers list at each OS tab, and click [Continue].
4.
It takes about 60 seconds to complete the creation of the NDPS

Printer object.
Double-click the NDPS Printer object that you created.
170
The Information dialog box appears.
Click [OK].
5.
The Select Printer Drivers dialog box appears.
The NDPS Printer dialog box appears.
6.
Click [NDPS Remote Printer Management].
7.
Check the Install to workstation in this container and click

[Update].
8.
Click [OK] to close the NDPS Printer dialog box.
Setting up DNS and Mail Servers

This section describes how to set up the DNS server and Mail server for the Internet connection.
The figure illustrates a general network environment for Internet connection from a local area
network.
Internet
Global IP Address
Router
192.168.0.1
192.168.0.2
192.168.0.3
192.168.0.3
192.168.0.4
Router
DNS Server
Email Server
192.168.1.2
Proxy Server
192.168.1.3
Client
192.168.1.1
192.168.1.4
Client
LAN
As shown in the figure above, a local area network usually consists of several segments: one
connects to the router directly (and is assigned a Global IP address) and others are for client
computers.
To enable Internet access from the local area network, the router must be assigned a Global IP
Address. In the above figure, the Private IP addresses have been assigned to all devices in the
local area network, and the router maps between the Private IP addresses and Global IP
Addresses using the NAT, Network Address Translation. This gives clients and servers access to
the Internet through the router.
Regarding the security, it is preferred to place this equipment in a different segment from the
router that connects to the Internet.
Also, in order to enable Internet communication from the device in the local area network, the
Domain Name Service is used. In the Internet, the DNS server specifies the domain name
related to the global IP address of the servers. To recognize the domain names in the Internet,
the domain names must be registered in both the DNS server in the Internet, which is managed
by the public DNS organization, and the DNS server in the local area network where the remote
devices are actually located. To configure the DNS server in your local area network, create following records in the DNS server:
DNS zone name (i.e. ifax.com)
Network Administrators Guide Setting up DNS and Mail Servers
171
Host name of the DNS server (i.e. nshost)

NS record to specify the DNS server in your zone (i.e. nshost.ifax.com)
To send the Internet Fax and Email documents from this equipment, and receiving the Internet
Faxes from the Internet, you must configure the DNS server and mail servers properly.
Tips for configuring the DNS server and mail servers for this equipment features are described
in the following sections:
P.172 "Tips of Setting up the DNS and Mail Servers for Email"
P.172 "Tips of Setting up the DNS and Mail Servers for Internet Fax"
P.172 "Tips of Setting up the DNS and Mail Servers for Offramp Gateway"
Tips of Setting up the DNS and Mail Servers for Email

The Email transmission from this equipment works same as sending an Email message from a
client computer. To do this, you configure the DNS servers and mail servers.
Because the Email is one way transmission forwarding to the Internet, only the SMTP server is
required for the transmission. To enable sending a Scan to Email document to the Internet, the
DNS server should be configured to enable accessing the Internet using the DNS service.
Tips of Setting up the DNS and Mail Servers for Internet Fax
The Internet Fax transmission enables sending an Internet Fax and receiving an Internet Fax
from other Internet Fax devices.
Because the Internet Fax transmission is same as the Email transmission, you are ready to use
this feature if you have already configured the Email system in your network.
In order to configure the Email system, you must have the DNS, SMTP, and POP3 servers.
In the DNS server, you must additionally create the MX record of the server that the SMTP
server is activated (i.e. mxhost.ifax.com), and the host name of the server to add the host name
of the SMTP server (i.e. mxhost). This enables to receive all Emails that are sent to
@ifax.com to the SMTP server and stored in the mailboxes. Then this equipment requests to
the POP3 server to retrieve new Internet Faxes from the mailbox.
Tips of Setting up the DNS and Mail Servers for Offramp Gateway
When you enable the Offramp Gateway transmission, this equipment must be configured to
receive Emails in the SMTP transmission.
However this equipment does not have full SMTP server functionality so it cannot retrieve
Emails from the Internet by itself. For this equipment to receive Emails in SMTP transmission
from the Internet, the Emails must be retrieved by the another SMTP server first and then routed
to this equipment.
In order to enable the transmission, you must additionally create the MX record of the server that
the SMTP server is activated (i.e. mxhost.ifax.com), and the host name of the server to add the
host name of the SMTP server (i.e. mxhost). In addition, create the host name of this equipment (i.e. mfp00c67861). Then, you must configure the SMTP server to route Emails, whose
domain name is mfp00c67861.ifax.com, to this equipment so that this equipment can receive
Emails using the SMTP protocol.
172
Network Administrators Guide Setting up DNS and Mail Servers
6. TROUBLESHOOTING
Network Administrators Guide 6. Troubleshooting
173
Troubleshooting Overview
This chapter is the place to start if you are experiencing difficulties installing or using this equipment. Because the system integrates hardware, network, and software components, errors occur.
And variations between network configurations and user setup further complicate the troubleshooting process.
The purpose of this chapter is to help you locate the origin of an error if it is not immediately
apparent, and then direct you to subsequent chapters for instructions on resolving the issue.
Checklists provided in this chapter help you identify the subsystem most likely to be responsible
for the error condition.
NOTE:
Troubleshooting client software and output errors are not described in this manual,
the following manuals can assist you in those efforts:
- Output Errors: Printing Guide
- TopAccessDocMon Error Condition and Messages: Printing Guide
- Printer Driver Installation Error Messages: Printing Guide
- Printer Driver General Errors: Printing Guide
- TopAccess Error Condition: Network Operators Guide
- TWAIN Driver and File Downloader Error: Network Operators Guide
- N/W-Fax Driver Error: Network Fax Guide
- Address Book Viewer Error: Network Fax Guide
Network Connectivity Problems

Problem Description
The many variables within a network environment make installing an integrated device challenging. The easiest environment in which to install the controller is over TCP/IP using a DHCP
server to dynamically assign and resolve IP addresses between devices.
Using default configuration settings also assures an easier implementation. However, you may
be required to customize the settings to accommodate your particular environment.
Some common network configuration options are shown below, along with the steps required to
configure this equipment. If you perform all the steps in the applicable checklist and still cannot
print satisfactorily to this equipment, contact your authorized dealer for further assistance.
NOTE:
You can change network protocol settings using the Touch Panel Display or TopAccess (Administration page).
SMB/Point&Print Printing in a Windows Operating System Environment:

No Check...
1
Are the IP Address properties Next Step

correctly set?
Is the Microsoft Computer

Name (Device Name)
unique?
174
Yes
Is the Workgroup name valid

and correctly entered?
Next Step
Next Step
No
For Instruction, Go To...

Setup the IP address correctly.

Setup the device name correctly.
P.49 "Setting up the Device

Information"
Setup the workgroup correctly.
P.56 "Setting up the SMB

Session"
Network Administrators Guide Troubleshooting Overview
No Check...
4
Yes
Setup the WINS server address

correctly, or enter 0.0.0.0 for
the WINS server address to disable the WINS service.
Session"
Setup the WINS server and

enable it on this equipment to
allow users access from different
segment.
Session"
Is the WINS server address

correctly set?
Next Step
No
If the client computers are

located in different segments, is the WINS service
correctly provided?
Can you see this equipment

in Windows Network Neighborhood?
Next Step
Next Step
Refer to following section to

troubleshoot the condition.
P.190 "Cannot See This

Equipment"
7
8
9
Were the proper printer drivers installed?
Next Step
Is the drivers port name

valid?
Next Step
Can you print to this equipment?
End
See the Printing Guide to install

proper printer drivers.
See the Printing Guide to configure proper port.

P.191 "Cannot Print To This

Equipment"
Peer-to-Peer Printing in a Windows Operating System Environment:

No Check...
1
2
3
4
Yes
No

correctly set?
Next Step

Is the drivers port name

valid?
Next Step
See the Printing Guide to configure the proper port.
End


Equipment"
LPR Printing in a Windows Operating System Environment:

No Check...
1
Yes

correctly set?
No

175
No Check...
2
Yes
Is the LPR/LPD Printing correctly set?

Next Step
No

Setup the LPD print service correctly.
P.84 "Setting up the LPD

Print"
Next Step
Is the LPR port configured

with correct IP address?
Next Step
End



Equipment"
IPP Printing in a Windows Operating System Environment:

No Check...
1
2
Yes

correctly set?
Is the HTTP Server on this

equipment enabled?
Next Step
No


Enable the HTTP server in the
HTTP Network Service.
P.58 "Setting up the HTTP

Network Service"
Is the IPP Printing correctly

set?
Next Step
Setup the IPP print service correctly.
P.85 "Setting up the IPP

Print"
Next Step
Is the IPP port configured

with correct URL?
Next Step
End

See the Printing Guide to configure proper port.


Equipment"
Novell Printing in a NetWare Environment:

No Check...
1
176
Yes
Are the IPX/SPX protocol

Next Step
enabled? Is the correct frame
type selected?
No
P.54 "Setting up the IPX/
Setup the IPX/SPX correctly.

SPX"
No Check...
2
If applicable, did you successfully set up queue-based

printing?
Yes
Next Step
No

Setup the NetWare server properly.
P.163 "Setting up NetWare

Print Server"
Did you configure this equipment for NetWare connecNext Step

tion?
Setup the NetWare network settings correctly.
P.57 "Setting up the NetWare

Session"
Did you configure this equipment for Novell print serNext Step
vice?
Setup the Novell print service

correctly.
P.86 "Setting up the NetWare

Print"
Next Step
Is the IPP port configured

with correct URL?
Next Step
Can you see this equipment

in Windows Network Neighborhood?
Next Step
End

Check that the SMB protocol is

enabled in client computers.


Equipment"
Macintosh Environment:
No Check...
1
1
2
Is AppleTalk enabled on this

equipment?
Yes
Next Step

correctly set?
No
P.54 "Setting up the Apple-
Enable the AppleTalk.

Talk"
Is this equipment available in

the Chooser when you click Next Step
the LaserWriter 8 printer
icon?
Can you access any other net- Next Step

work device from the Macin
tosh computer?
Can another Macintosh computer on the network print to

this equipment? If so, compare the settings to determine
which need to be changed to
support printing from this
machine.

Make sure the AppleTalk zone is
supported by the Macintosh client.
Refer to your Macintosh networking documentation or contact Macintosh technical support.
Refer to your Macintosh networking documentation or contact Macintosh technical support.
End
177
Unix Environment:
No Check...
1
2
Yes

correctly set?
Is the LPR/LPD Printing correctly set?

Next Step
No


Setup the LPD print service correctly.
P.84 "Setting up the LPD

Print"
3
4
5
Did you successfully install

the Unix filters?
Next Step
Did you successfully create

and set up the print queue?
Next Step
Can you print to this equipment using LPD as root?
Next Step
Can you ping this equipment

from your computer?
Next Step
7
8
Is the LP Daemon functioning?

Next Step
End

Unix filters.
See the Printing Guide to configure the print queue.
Setup Unix access for this equipment to enable other users to print
from the Bourne shell. Refer to
your Unix documentation for
more information.
Try remote ping from another

server. If you can reach this
equipment from that server,
check for conflicts between this
equipment and your current network segment.
Reload Daemon or restart the system.
Contact your service representative.
Cannot Discover Device

Problem Description
This equipment is discovered automatically using SNMP.
When TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer cannot
automatically discover this equipment over the network, the most likely cause is limitations of
the protocols on the supporting computers. In some cases, you need to add or update network
components.
The following checklist helps you identify the source of the error and directs you where you can
find more information about resolving it. If the problem persists after you have followed all of
the steps, contact a authorized dealer for further assistance.
No Check...
1
Yes
Is public is specify for the

Read Community?
Is private is specify for the
Read Write Community?
178
No
Enable the SNMP (MIB) and

confirm the Read Community
and Read Write Community setting.
Is the SNMP enabled on this

equipment?
Next Step
P.61 "Setting up the SNMP

Network Service"
No Check...
2
Yes
Confirm that the protocol

suite installed on the client
computer has been updated
with the latest software for
the given operating system. If Next Step
your network only supports
the IPX/SPX protocol, make

sure that the most current version of Novell Client software is installed.
Print a NIC Configuration
page from this equipment.
Does this equipment support
the same protocol as the network?
Change the protocol settings
from TopAccess, if necessary,
and reboot the GL-1020 for
the changes to take effect.
Repeat step 2. Was the device
discovered?
No

See the vendors Web site for
information about product
updates and technical supports.
Configure the proper protocol.

Next Step
End
Check the NIC Configuration page. Are the IP Address Next Step
and subnet mask settings cor
rect?
Check the router to make sure
it is not filtering out this
Next Step
equipment packets. Is the
router processing equipment

packets correctly?
Can another computer within
the same network segment
Next Step
discover this equipment?
P.52 "Setting up Network Settings"
Next Step
Setup the TCP/IP settings correctly.

Adjust the router settings.

P.174 "Network Connectivity

Problems"
Check the NIC Configuration page. Is the Unit Serial

Number part of the device
name?
Check link activities on the
port being used by this equipment and the integrity of the
network cable, hub, or switch
that connects this equipment
to the network. Replace any
network components that you
can tell or suspect are faulty.
Next Step
End
179
Cannot Ping the Device

Problem Description
If this equipment does not respond when you ping it, there is a problem either with the network
configuration or with device operation.
the steps, contact your authorized dealer for further assistance.
No Check...
1
180
Yes
Confirm that the TCP/IP pro- Next Step

tocol suite is installed on the
client computer.
Look at the NIC configuration page and confirm the
TCP/IP settings are correct. Is Next Step
the IP Address entered and
valid? Are the Gateway and

Subnet settings correct?
Reboot this equipment.
Check the NIC Configuration page that prints out. Are
the TCP/IP settings correct?
Try to ping this equipment
again. Did this equipment
respond to the ping?
Next Step
End
No
The networking section of your

operating system documentation.
Enter the correct TCP/IP settings.
Next Step
Can you ping this equipment

from any other computer
within the same network? If Next Step
not, this equipment might
have an IP Address that is out

of range or invalid.
Can you ping to another com- Next Step

puter within the same net
work?
If you have customized the

device name, you can check
if the NIC is functional by
restoring the default settings. When this equipment
automatically reboots and a
NIC Configuration page
prints, does the device name
include the NICs Unit Serial
Number?
The settings are not binding, contact your service representative.
Contact your local network specialist for a valid IP address for

this equipment.
Check the computers protocol

settings to make sure the gateway
and subnet settings are correct.
The NIC is faulty or improperly
installed. Contact your service
representative.
Next Step
No Check...
8
Check link activities on the

port being used by the equipment and also the integrity of
the network cable, Hub, or
Switch that is connecting the
equipment to the network.
Replace any network components that you suspect are
faulty. Can you ping this
equipment now?
Yes
No

End
Cannot Print From Client

Problem Description
After following the instructions in this guide to install and configure your hardware, network,
and client software, you are still unable to print from a client computer to this equipment. This
problem can arise as the result of a hardware malfunction, a network communication or configuration problem, or incorrect client setup or driver properties.
The following checklist will help you identify the source of the errors and direct you to information resolving the issue. If a problem persists after you have followed all of the steps, contact
your authorized dealer for further assistance.
No Check...
1
Yes
Is the copier functioning normally? Do copy jobs output

Next Step
properly?
No
Check the device status displayed

in the Device tab page of TopAccess.
P.184 "Copier Maintenance

Calls"
Check the Device page of

TopAccess. Are the options
specified for the job supported by the hardware configuration? If not, delete the
job, install the required components, and try again.

Next Step
Can you print jobs from other

client computers?
Next Step


Equipment"
At this point, the problem you have identified is most likely related to a client-side error.
Refer to the Printing Guide to troubleshoot the error condition.
Network or Touch Panel Display Disabled After LDAP Search

Problem Description
After performing the LDAP search, the network or Touch Panel Display will be disabled.
181
No Check...
Yes
Is the LDAP server correctly

running?
Is the LDAP server setting

correctly set?
Next Step
End
No
Check the LDAP server is correctly running.
Enter the correct LDAP setting.

Especially re-enter the correct
password carefully because it displays with asterisks.
P.100 "Managing Directory
Service"
Banner Page Outputted to Inner Tray

Problem Description
A banner page that is created by NetWare, UNIX, and Windows operating systems is outputted
to the inner tray.
Corrective Action
A banner page is always outputted to the tray that is set for Raw jobs - Default Output Tray in
the Printers setting page of TopAccess. To change the tray for banner pages, change the tray for
the Raw jobs - Default Output Tray setting.
P.81 "Setting up the Printer Settings"
182
Troubleshooting Hardware Errors

The topics in this chapter cover errors or faults that affect normal copier or controller operation.
This includes, but is not limited to, the following conditions:
Faulty or improperly installed system board, cables, and connectors.

Faulty or malfunctioning copier components, such as standard or optional finishing units,
the Auto-Duplexing Unit (ADU), or the Large Capacity Feeder (LCF).
Corrupt or outdated system software or copier firmware.
NOTE:
Resolving copier operation problems falls outside the scope of this guide, but this
chapter will assist you in interpreting error messages and then identifying the source
of a problem. If you determine that the problem is related to copier operation, refer
to the Operators Manual for Basic Function.
This chapter also covers how to use the administration utility, TopAccess, to diagnose and
resolve hardware-related errors. For more information about resolving error messages displayed
on the Touch Panel Display, refer to the Operators Manual for Basic Function or the Touch
Panel Display online Help.
Common Errors
Startup Page Does Not Print
Problem Description
If a startup page does not print when you power on this equipment, even though the print startup
page is enabled, there is a hardware error. Contact your authorized dealer for further assistance.
Print Jobs Not Output

Problem Description
Most often, this problem is the result of a software error, such as incorrectly set driver property.
However, if you cannot output print jobs from any computer, the cause is probably a hardware
error.
NOTE:
Refer to the Printing Guide for more information on resolving output errors caused
by incorrect software settings.
The following checklist will help you identify the source of the error and direct you to information resolving the issue. If the problem persists after you have followed all of the steps, contact
your authorized dealer for further assistance.
No Check...
1
Yes
Is printing prohibited from all

connected client computers? Next Step
No

Refer to the following section to
P.174 "Troubleshooting
Overview"
Is the job visible from

TopAccess or other print
monitoring utility, such as
PCONSOLE or Print Manager?
Next Step
Network Administrators Guide Troubleshooting Hardware Errors
Refer to the following section to

P.190 "Troubleshooting Network Errors"
183
No Check...
3
Are you able to identify the

problem from the error message and resolve it?
Yes
No
End
Refer to the Operators Manual

for Basic Function to troubleshoot the condition.
Device Status Indicators

Copier Maintenance Calls
You can use TopAccess to check if this equipment requires maintenance. The Device Summary
window includes a device icon that displays visual Device Status Indicators in the event of a
device malfunction.
Printer Error 1
The above printer error icon indicates that non-recommended toner is used. For information
on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in
Operators Manual for Basic Function.
Printer Error 2
The above printer error icon indicates:

-
You need to remove paper from standard output tray.

You need to remove paper from Job Separator.
You need to remove paper from Finisher tray.
You need to remove staples jammed in the Finisher. For information on resolving the
error condition, refer to CLEAR PAPER SYMBOL in Operators Manual for Basic
Function.
- You need to clear hole punches from Finisher. For information on resolving the error
condition, refer to DISPOSING OF THE PUNCHED PAPER BITS (OPTIONAL) in
- Non-recommended toner is being used. For information on resolving the error condition,
refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for
Basic Function.
- You need to remove excess staples from the Saddle-stitch Finisher.
- You performed saddle stitch printing using mixed paper sizes.
- Cannot load paper from the LCF.
- Cannot output to inner tray.
Cover Open
The Cover Open error icon indicates that you need to close the cover.
184
Drawer Open
The Drawer Open error icon shows which drawer is open: upper, middle, or lower. You must
close the specified drawer to resume printing and copying functions.
Toner Empty
The color of the Toner Empty icon varies depending on which toner cartridge is empty:
- Black Black Toner Empty
- Cyan Cyan Toner Empty
- Magenta Magenta Toner Empty
- Yellow Yellow Toner Empty
For information on resolving the error condition, refer to REPLACE TONER CARTRIDGE SYMBOL in Operators Manual for Basic Function.
Toner Full
The Toner Full error icon indicates you need to replace the toner container. For information
on resolving the error condition, refer to REPLACE TONER BAG SYMBOL in Operators Manual for Basic Function.
Paper Empty
The Out of Paper error icon shows which drawer is empty: upper, middle, or lower. A paper
out condition does not necessarily terminate a print or copy job. If Auto-select options are
configured, printing and copying may continue by drawing paper from a different cassette.
Refer to the TopAccess online Help for instructions on setting up Auto-Select mode. For
information on resolving the error condition, refer to ADD PAPER SYMBOL in Operators Manual for Basic Function.
Paper Jam
The Device Status icon varies depending on where a paper jam occurred in the copier. This
graphic illustrates the possible locations. For information on resolving the error condition,
refer to CLEAR PAPER SYMBOL in Operators Manual for Basic Function.
Staple Empty
185
The Add Staples error icon indicates you need to add staples to the finisher. For information
on resolving the error condition, refer to ADDING STAPLES (OPTIONAL) in Operators
Manual for Basic Function.
Serviceman Calls
The Service Call error icon indicates that a call for service is needed. Contact your service
representative.
TopAccess Error Messages

Message Log
NOTE:
The error messages displayed in the Touch Panel Display are described in the
The following messages may appear in the TopAccess messages log.

TopAccess Message
Corrective Action
Front Cover Open - Please Close Cover.
Close the Front Cover.
Main Feeding Cover Open - Please Close

Cover.
Close the Main Feeding Cover.
Transfer Cover Open - Please Close Cover.
Close the Transfer Cover.
Large Capacity Feeder Cover Open - Please

Close Cover.
Close the Large Capacity Feeder Cover.
Drawer Open - Please Close Cover.
Close the drawer.
Auto Duplex Unit Cover Open - Please Close Close the Duplex Unit Cover.
Cover.
Relay Unit Cover Open - Please Close Cover. Close the Relay Unit Cover.
Finisher Joint Cover Open - Please Close
Cover.
Close the Finisher Joint Cover.
Staple Door Open - Please Close Cover.
Close the Staple Door.
Lower Tray Transport Cover Open - Please

Close Cover.
Close the Lower Tray Transport Cover.
Lower Tray Delivery Cover Open - Please

Close Cover.
Close the Lower Tray Delivery Cover.
Lower Tray Front Cover Open - Please Close Close the Lower Tray Front Cover.
Cover.
Punch Unit Front Cover Open - Please Close Close the Punch Unit Front Cover.
Cover.
186
TopAccess Message
Corrective Action
Hole Punch Unit Open - Please Close Cover. Close the Hole Punch Unit.
Paper Jam in Auto Duplexer Unit - Please
Clear Paper Path
Refer to HELP on the Touch Panel Display to

remove jammed paper.
Paper Jam in Printer - Please Clear Paper

Path
Refer to HELP on the Touch Panel Display to

Paper Ejection Jam - Please Clear Paper Path Refer to HELP on the Touch Panel Display to
Paper Insertion Jam - Please Clear Paper Path Refer to HELP on the Touch Panel Display to
Staple Jam in Finisher - Please Clear Staple
Remove jammed staples from the Finisher.

Refer to the Operators Manual for Basic
Function for instruction.
Staple Jam in Lower Tray of Finisher - Please Remove jammed staples from the SadClear Staple
dle-stitch Finisher. Refer to the Operators
Manual for Basic Function for instruction.
Hole Punch Jam in Finisher - Please Clear
Hole Punch
Clear hole punches from the Finisher. Refer

to the Operators Manual for Basic Function for instruction.
Used Toner Container Full - Please Replace.
Replace the toner container. Refer to the

Operators Manual for Basic Function for
instruction.
Toner Error - Please Use Genuine Toner.
Check and adjust the toner bottle.
Black Toner Empty - Please Refill.
Replace the black toner. Refer to the Operators Manual for Basic Function for instruction.
Cyan Toner Empty - Please Refill.
Replace the cyan toner. Refer to the User

Functions Guide for instruction.
Magenta Toner Empty - Please Refill.
Replace the magenta toner. Refer to the User

Yellow Toner Empty - Please Refill.
Replace the yellow toner. Refer to the User

Auto Document Feeder Error - Please Contact Service Technician.
Alignment Error in Auto Document Feeder Please Contact Service Technician.
Motor Error in Auto Document Feeder Please Contact Service Technician.
I/F Error in Auto Document Feeder - Please

Contact Service Technician.
Fatal Error - Please Contact Service Technician.
Main Motor Error - Please Contact Service

Technician.
Printer Output Error - Please Contact Service Contact your service representative.
Technician.
187
TopAccess Message
Corrective Action
Printer Input Error - Please Contact Service

Technician.
Expired scan documents deleted from share

folder.
Expired documents are deleted automatically

from the SCAN folder in the
SHARE_FILE folder.
Expired Sent Fax documents deleted from

share folder.

from the TXFAX folder in the
SHARE_FILE folder.
Expired Received Fax documents deleted

from share folder.

from the RXFAX folder in the
SHARE_FILE folder.
Scanned documents in shared folder deleted

upon users request.
Documents in the SCAN folder have been

deleted by a users
Sent Fax documents in shared folder deleted

upon users request.
Documents in the TXFAX folder have been

deleted by a user.
Received Fax documents in shared folder

deleted upon users request.
Documents in the RXFAX folder have

been deleted by a user.
Failed to delete file.
The file cannot be deleted from the shared

folder.
Failed to acquire resource.
The file cannot be acquired from the shared

folder.
Document(s) expire(s) in a few days.
There are documents to be deleted in a few

days in e-Filing.
Hard Disk space for Electronic Filing nearly

full.
The hard disk has a few disk space available. Delete unnecessary documents to maintain the hard disk space.
Power failure occurred during e-Filing restor- The document could not be stored in e-Filing
ing.
because of the power failure.
SMTP Destination Error has been detected in This equipment cannot received the Email
the received mail. This mail was deleted.
that does not contain the senders Email
address. Ask the sender to send the Email
again with entering the senders Email
address.
OffRamp Destination limitation Error has
been detected in the received mail.
This equipment cannot perform the Offramp

transmission to more than 40 destinations.
Ask the sender to send the Offramp document
separately for every 40 destinations.
Fax Board Error has been occurred in the

received mail.
This equipment cannot perform the Offramp

transmission without the optional Fax unit.
POP3 Connection Error has been occurred in Make sure the POP3 server is properly runthe received mail.
ning. Make sure correct IP address of the
POP3 server is assigned.
188
POP3 Connection Timeout Error has been

occurred in the received mail.
Make sure that the network cable is correctly

connected. Make sure the POP3 server is
properly running.
POP3 Login Error has been occurred in the

received mail.
Make sure the correct login name and password is specified.
TopAccess Message
Corrective Action
File I/O Error has been occurred in this mail.

The mail could not be received until File I/O
is recovered.
Turn OFF then ON the power and confirm if

the equipment can receive the Internet Fax.
If the Internet Fax document cannot be
received, confirm that any files other than
TIFF and text files are attached in the Internet
Fax.
189
Troubleshooting Network Errors

If you cannot print to this equipment from a network-connected computer, and you have ruled
out both faulty and malfunctioning hardware and incorrectly installed or configured software as
the cause, the problem is most likely to be network related.
This chapter describes the most common network configuration problems and provides steps to
resolving them. If the problem persists after you have followed all of the steps, contact
TOSHIBAs authorized dealer for further assistance.
Cannot See This Equipment

Problem Description
After configuring this equipment, you cannot see it on the network. This could be the result of
configuration conflicts within this equipment, but is more likely to be caused by network configuration errors.
the steps, contact TOSHIBAs authorized dealer for further assistance.
No Check...
1
190
Yes
Did a startup page print out?

If not, wait until the communication comes online. Exam- Next Step
ine the protocol settings that
print out on the startup page.

Are they correct?
Print out a configuration
page. Make sure there are not
any discrepancies or inconsistencies between the current
network settings and your
network environment.
Next Step
Change the network settings,
if necessary. Use the Find

Computer utility from your
Windows computer to locate
this equipment by its device
name. Can you find this
equipment?
Can you locate other computNext Step
ers that are in the same network as this equipment?
Check link LED activity on

the hub and/or NIC of this
equipment and the client
machine. Do the hardware
components appear to be
functioning properly?
Next Step
No

Setup the proper protocols.
P.52 "Setting up Network Set
tings"
Setup the proper protocol if

required.
P.52 "Setting up Network Settings"
Once you find this equipment,

configure the port that it is
mapped correctly to the device.
Check the network settings on the

client computer to make sure they
are compatible with the network
settings on this equipment.
Contact your TOSHIBA service
representative.
Network Administrators Guide Troubleshooting Network Errors
No Check...
5
Make sure that the device

name for this equipment is
unique and verify that the
WINS and/or DNS server
database are not causing
potential naming conflicts
with the network settings on
this equipment. If necessary,
change the network settings
on this equipment. After the
communication comes back
online, can you see this
equipment in the network?
If the network environment is
using complex subnet or
supernet structures, is the IP
address used by this equipment within the network
structures range of valid
addresses?
Yes
No

Setup the NetBIOS name of the
device correctly.

Session"
End
Next Step
Please contact your local network

support specialist for further
assistance.
End
Cannot Print To This Equipment

Problem Description
You are unable to print to this equipment. Before troubleshooting the network problems, please
see the following section to narrow the problem down to a network-related issue.
P.181 "Cannot Print From Client"

For example, network printing services have not been set up correctly, or this equipment has not
been properly configured to operate in your network environment.
The following checklist will help you identify the source of the error and direct you to information resolving the issue. If the problem persists after you have followed all of the steps, contact
TOSHIBAs authorized dealer for further assistance.
No Check...
1
Yes
Have you set the protocol settings so they are compatible Next Step
with your network and client
protocol settings?
Have you set up the appropriate type(s) of print services
Next Step
should be supported?
No
P.52 "Setting up Network Set-
Setup the proper protocol.
tings"
Check the settings required for
your printing environment.
P.21 "Setup Flow for Printing

Features"
If you are using Novell print

services, did you set up the
Novell side of network printing, such as creating print
servers and attaching the
print queue?
Setup the NetWare server.

Next Step
P.163 "Setting up NetWare
Print Server"
191
No Check...
4
192
Yes
If you set up Novell print serNext Step

vices, can you see the print
job using PCONSOLE or
NWAdmin?
Have you checked the gateway and subnet settings to
Next Step
make sure this equipment is
part of the same network
Gateway as the client from

which you are trying to print?
Are other services and communications performed over
the network behaving in the
normal and expected manner?
End
No
Refer to your Novell PCONSOLE or NWAdmin user documentation for help with using
these utilities.
Setup the TCP/IP correctly.
Refer to your network documentation or use a network diagnostic

utility to research a network problem.
7. APPENDIX
Network Administrators Guide 7. Appendix
193
Default Setting List

This chapter describes the default settings of this equipment.
Default Settings for General Setting

Device Information
Department Code ................................. OFF
Department Code Enforcement............ OFF
Network path or queue name ............... print
Location................................................ Undefined
Contact Information ............................. Undefined
Service Phone Number......................... Undefined
Administrative Message....................... Undefined
Administrators Password .................... Undefined
Energy Save
Auto Clear ............................................ 45 seconds
Auto Power Save.................................. 15 minutes
Auto Power Off .................................... 60 minutes
Time Stamp
Year/Date/Time .................................... Defined appropriately
Time Zone ............................................ Defined appropriately
Date Format.......................................... MM/DD/YY
Daylight Mode ..................................... OFF
Web General Setting

Web Language...................................... English
Session Timer....................................... 5 minutes
Default Settings for Network Setting

TCP/IP
Address Mode ...................................... Dynamic
IP Address ............................................ Undefined
Subnet Mask......................................... Undefined
Default Gateway................................... Undefined
IPX/SPX
Enable IPX/SPX................................... Enable
Frame Type........................................... Auto Sense
Enable NCP Burst ................................ Enable
194
Network Administrators Guide Default Setting List
AppleTalk
Enable AppleTalk................................. Enable
Level..................................................... 0
Device Name........................................ MFP_[NIC Serial Number]
Desired Zone ........................................ *
Rendezvous
Enable Rendezvous .............................. Enable
Link-Local Host Name......................... MFP_[NIC Serial Number]
Service Name ....................................... e-STUDIO3511
e-STUDIO4511
e-STUDIO350
e-STUDIO450
e-STUDIO230
e-STUDIO280
LDAP Session
Enable LDAP ....................................... Enable
DNS Session
Enable DNS.......................................... Enable
Primary DNS Server Address .............. 0.0.0.0
Secondary DNS Server Address .......... 0.0.0.0
DDNS Session
Enable DDNS....................................... Enable
SLP Session
Enable SLP........................................... Enable
SMB Session
SMB Protocol....................................... Enable
NetBIOS Name .................................... MFP-[NIC Serial Number]
Work Group.......................................... workgroup
Primary WINS Server .......................... Undefined
Secondary WINS Server ...................... Undefined
NetWare Session
Enable Bindery..................................... Enable
Enable NDS.......................................... Enable
Context ................................................. Undefined
195
Tree....................................................... Undefined
HTTP Network Service

Enable HTTP Server ............................ Enable
Primary Port Number ........................... 80
Secondary Port Number ....................... 8080
SMTP Client
Enable SMTP Client ............................ Enable
SMTP Server Address.......................... Undefined
POP Before SMTP ............................... Disable
Authentication ...................................... Disable
Login Name.......................................... Undefined
Password .............................................. Undefined
Port Number ......................................... 25
SMTP Server
Enable SMTP Server............................ Enable
Port Number ......................................... 25
Email Address ...................................... Undefined
Maximum Email / Internet Fax Size .... 30MB
Enable OffRamp Gateway ................... Disable
OffRamp Security ................................ Enable
OffRamp Print ...................................... Enable
POP3 Network Service

Enable POP3 Client.............................. Enable
POP3 Server Address........................... Undefined
Type POP3 Login................................. Auto
Account Name...................................... Undefined
Scan Rate.............................................. 5 minutes
Port Number ......................................... 110
FTP Client
Default Port Number ............................ 21
FTP Server
Enable FTP Server ............................... Enable
196
SNMP Network Service

Enable SNMP....................................... Enable
Read Community ................................. public
Read Write Community ....................... private
Enable Authentication Trap ................. Enable
Enable Alerts Trap ............................... Enable
IP Trap Address1.................................. 0.0.0.0
IP Trap Address2.................................. 0.0.0.0
IP Trap Address3.................................. 0.0.0.0
IP Trap Address4.................................. 0.0.0.0
IP Trap Address5.................................. 0.0.0.0
IP Trap Address6.................................. 0.0.0.0
IP Trap Address7.................................. 0.0.0.0
IP Trap Address8.................................. 0.0.0.0
IP Trap Address9.................................. 0.0.0.0
IP Trap Address10................................ 0.0.0.0
IP Trap Community.............................. public
IPX Trap Address................................. Undefined
Default Settings for Copier Setting

Color Mode .......................................... Black
Original Mode for Color ...................... Text/Photo
Original Mode for Black ...................... Text/Photo
Exposure............................................... Manual
Bypass Feed ......................................... Plain
Book > 2............................................... Open from left
Magazine sort ....................................... Open from left
2in1/4in1 .............................................. Write Laterally
Maximum Copies ................................. 999
Auto 2-sided Mode............................... OFF
Sorter Mode Priority ............................ No-Sort
Default Settings for Fax Setting (Optional)

Terminal ID Number ............................ Undefined
Fax Number.......................................... Undefined
Line2 Number*NOTE ............................ Undefined
Monitor Volume ................................... 4 (Max. 7)
Completion Volume ............................. 4 (Max. 7)
Reception Mode ................................... Auto
Dial Type.............................................. DP
Dial Type (Line2)*NOTE ....................... DP
Line-2 Mode*NOTE............................... Tx/Rx
197
Resolution ............................................ Standard

Original Mode ...................................... Text/Photo
Exposure............................................... Auto
TTI........................................................ ON
RTI........................................................ OFF
ECM ..................................................... ON
Discard ................................................. ON
Reduction ............................................. OFF
Duplex Print ......................................... OFF
Rotate Sort............................................ OFF
Recovery Transmit ............................... OFF
Journal Auto Print ................................ ON
Memory Transmission Report.............. ON ERROR (Print 1st Page Image)
Multi Transmission Report................... ON ERROR (Print 1st Page Image)
Polling Report ...................................... ON ERROR
Relay Station Report ............................ ON ERROR (Print 1st Page Image)
NOTE:
Line2 Number, Dial Type (Line2), and Line-2 Mode is available only when
optional Line2 board is installed on the Fax unit.
Default Settings for Save as file Setting

Local Storage Path ............................... FILE_SHARE
Storage Maintenance ............................ Delete documents after 30 days
Destination ........................................... Do not allow any network folder to be used as a destination
Remote 1 .............................................. Disabled
Remote 2 .............................................. Disabled
N/W-Fax Destination ........................... Do not allow any network folder to be used as a destination
N/W-Fax Folder ................................... Disabled
Default Settings for Email Setting

From Address ....................................... Undefined
From Name........................................... Undefined
File Format ........................................... PDF
Fragment Message Size........................ No Fragmentation
Default Body Strings............................ Undefined
Default Settings for Internet Fax Setting

From Address ....................................... Undefined
From Name........................................... Undefined
Fragment Page Size.............................. No Fragmentation
Default Body Strings............................ Undefined
Body Strings Transmission .................. Enable
198
Default Settings for Printer Setting

Number of days to save Private,
Proof and Invalid Job ........................... 14 days
Raw Jobs - Duplex Printing ................. Disable
Raw Jobs - Default Paper Size ............. A4/Letter
Raw Jobs - Default Paper Type ............ Plain
Raw Jobs - Default Orientation............ Portrait
Raw Jobs - Default Stapling................. OFF
Raw Jobs - Default Output Tray .......... Inner Tray
PCL Form Line .................................... 12.0
PCL Font Pitch..................................... 10.0
PCL Font Point Size............................. 12.0
PCL Font Number ................................ 0
PCL Line Termination.......................... Auto
LT<-->A4/LD<-->A3........................... Disable
Print Startup Page................................. Disable
Default Settings for Print Service

Raw TCP Print
Enable Raw TCP .................................. Enable
Port Number ......................................... 9100
LPD Print
Enable LPD .......................................... Enable
Port Number ......................................... 515
Banners................................................. OFF
IPP Print
Enable IPP............................................ Enable
Port80 Enable ....................................... Enable
Port Number ......................................... 631
URL...................................................... http://<IP address>:631/Print
FTP Print
Enable FTP Printing............................. Enable
Port Number ......................................... 21
Print User Name................................... Print
Print Password...................................... Undefined
199
NetWare Print
Server Discovery.................................. Auto
Login Name.......................................... MFP_[NIC Serial Number]
Search root ........................................... Undefined
Print Queue Scan Rate ......................... 5 seconds
Email Print
Enable Print Header ............................. Disable
Enable Print Message Body ................. Enable
Maximum Email Body Print ................ 5
Enable Print Email Error...................... Enable
Enable Email Error Forward ................ Enable
Email Error Transfer Address .............. Undefined
Enable Partial Email............................. Enable
Partial wait time ................................... 24 hours
MDN Reply.......................................... Disable
200
8. INDEX
Network Administrators Guide 8. INDEX
201
INDEX
Numerics
2in1/4in1 .......................................................... 65
A
Accessing TopAccess ...................................... 15
Account Name ................................................. 60
Actual Frame ................................................... 54
Address Mode .................................................. 53
Administrative Message .................................. 50
Administrators Password ................................ 50
Allow the following network folder to be used as a
destination ........................................................ 74
Allow user to select network folder to be used as a
destination ........................................................ 74
AppleTalk ........................................................ 54
Authentication ..........................................59, 101
Auto 2-sided Mode .......................................... 65
Auto Clear ........................................................ 50
Auto Power Save ............................................. 50
B
Background .................................................... 131
Backup ............................................................. 94
Banners ............................................................ 84
Body ......................................124, 127, 142, 143
Body Strings Transmission .............................. 79
BOOK > 2 ........................................................ 65
Box Setting ............................................130, 146
Bypass feed ...................................................... 65
C
Caption1 ......................................................... 118
Caption2 ......................................................... 118
Clearing Logs and Journals ........................... 111
Color Mode ..............................................64, 131
Completion Volume ......................................... 68
Contact Information ......................................... 50
Context ............................................................. 58
Copier Model ................................................... 49
Copier Settings ...........................................63, 64
Copy agent ..................................................... 115
D
Date Format ..................................................... 51
Daylight Mode ................................................. 51
DDNS Session ................................................. 56
Default Body Strings .................................77, 79
Default Gateway .............................................. 54
Default Port Number ........................................ 61
202
Delayed Transmit .......................................... 126

Delete documents after number day(s) ............ 73
Delete Files ...................................................... 99
Department Code ............................................. 49
Clearing Counters ...................................... 151
Deleting ..............................................154, 155
Displaying Counters ................................... 149
Displaying Department List ....................... 148
Modifying .................................................. 153
Registering ................................................. 153
Department Code Enforcement ....................... 49
Department Name ......................................... 154
Desired Zone ................................................... 55
Destination ........................... 128, 130, 144, 146
Destination Setting ................................118, 137
Device Information ......................................... 49
Device Name ................................................... 55
Device Settings ................................................ 48
Dial Type ......................................................... 68
Dial Type (Line 2) ........................................... 68
Directory Service ........................................... 100
Directory Service Name ................................ 101
Discard ............................................................ 69
DNS Server
Email .......................................................... 172
Internet Fax ................................................ 172
Offramp Gateway ....................................... 172
Overview .................................................... 171
DNS Session .................................................... 55
Do not allow any network folder to be used as a destination .......................................................73, 74
Do not delete documents automatically .......... 73
Document Name .................................... 130, 146
Duplex Print .................................................... 69
ECM ........................................................69, 126

Email Address ................................................. 59
Email agent ............................................115, 136
Email Error Transfer Address ......................... 87
Email Setting .........................................127, 143
Email Settings ...........................................76, 77
Enable Alerts Trap .......................................... 62
Enable Apple Talk ........................................... 54
Enable Authentication Trap ............................ 62
Enable Bindery ................................................ 57
Enable DDNS .................................................. 56
Enable DNS ..................................................... 56
Enable Email Error Forward ........................... 87
Network Administrators Guide INDEX
INDEX
Enable FTP Printing ........................................ 85
Enable FTP Server ........................................... 61
Enable HTTP Server ........................................ 58
Enable IPP ....................................................... 85
Enable IPX/SPX .............................................. 54
Enable LDAP ................................................... 55
Enable LPD ...................................................... 84
Enable NCP Burst ............................................ 54
Enable NDS ..................................................... 57
Enable OffRamp .............................................. 59
Enable Partial Email ........................................ 87
Enable POP3 Client ......................................... 60
Enable Print Email Error ................................. 87
Enable Print Header ......................................... 86
Enable Print Message Body ............................. 86
Enable Raw TCP .............................................. 84
Enable Rendezvous .......................................... 55
Enable SLP ...................................................... 56
Enable SMTP Client ........................................ 58
Enable SMTP Server ....................................... 59
Enable SNMP .................................................. 62
Energy Save ..................................................... 50
Export/Clear Log ..................105, 108, 110, 111
Exporting
Address Book Data ..................................... 105
Department Code ........................................ 108
Journals ....................................................... 110
Logs ............................................................ 110
Exposure ...................................65, 69, 125, 131
F
Fax Number ..................................................... 68
Fax Number (Security) .................................. 126
Fax Setting ..................................................... 125
Fax Settings ...............................................66, 67
Fax/Internet Fax agent ................................... 115
File Format .....77, 124, 127, 128, 142, 143, 144
File Name ..............................127, 129, 143, 145
Folder Name ..........................................130, 146
Forward .......................................................... 135
Fragment Message Size .................. 77, 127, 143
Fragment Page Size ........................ 79, 124, 143
Frame Type ...................................................... 54
From Address ........... 77, 79, 124, 127, 142, 143
From Name ...........................124, 127, 142, 143
FTP Client ........................................................ 61
FTP Server ....................................................... 61
G
General
Device Information ...................................... 49
Energy Save ................................................. 50
Time Stamp .................................................. 50
Web General Setting .................................... 51
H
Hard Disk Space Available ............................. 49
HTTP Network Service ................................... 58
Import ....................................................104, 107

Importing
Address Book Data .................................... 103
Department Code ....................................... 107
Internet Fax agent .......................................... 135
Internet Fax Settings ................. 78, 79, 124, 142
IP Address ....................................................... 54
IP Trap Address 1-10 ...................................... 62
IP Trap Community ......................................... 62
IPX Trap Address ............................................ 62
IPX/SPX .......................................................... 54
J
Journal Auto Print ........................................... 69
Jpeg Compression ......................................... 132
L
LDAP Session ................................................. 55
Level ................................................................ 55
Line 2 Number ................................................ 68
Line Select ..................................................... 126
Line-2 Mode .................................................... 68
Link-Local Host Name .................................... 55
Location ........................................................... 50
Login Name ...............................................59, 86
Login page ....................................................... 15
Login User Name ..................... 74, 75, 129, 145
LTA4/LDA3 .................................................... 82
M
Magazine Sort ................................................. 65
Mail Server
Email .......................................................... 172
Internet Fax ................................................ 172
Offramp Gateway ....................................... 172
Overview .................................................... 171
203
INDEX
Network Configuration
AppleTalk .................................................... 19
Internet ......................................................... 20
IPX/SPX ....................................................... 19
Overview ...................................................... 18
TCP/IP .......................................................... 19
Network Path ............................ 74, 75, 129, 145
Network path or queue name .......................... 50
Network Settings ............................................. 52
Notification ............................................102, 118
Number of days to save Private, Proof and Invalid
Jobs .................................................................. 81
Maintenance
Backup .......................................................... 94
Delete Files ................................................... 99
Directory Service ........................................ 100
Export/Clear Log ...............105, 108, 110, 111
Import .................................................104, 107
Notification ................................................. 102
Remove Software ......................................... 93
Restore .......................................................... 97
Upload Software ........................................... 91
Maintenance from TopAccess ......................... 13
Maintenance Functions .................................... 90
Maximum Copies ............................................. 65
Maximum Email / Internet Fax Size ................ 59
Maximum Email Body Print ............................ 87
Maximum reached for Black output .............. 154
Maximum reached for Full Color output ....... 154
MDN Reply ..................................................... 87
Memory Transmission Report ......................... 69
Message Logs ................................................ 147
Monitor Volume .............................................. 68
Multi Transmission Report .............................. 69
Offramp Gateway ............................................ 41

OffRamp Print ................................................. 60
OffRamp Security ........................................... 60
Onramp Gateway ............................................. 39
Original Mode ................................ 68, 125, 131
Original Mode for Black ................................. 64
Original Mode for Color ................................. 64
Original Size .................................................. 131
NetBIOS Name ................................................ 57

NetWare in Bindery Mode ............................. 163
NetWare in NDPS Mode ............................... 166
NetWare in NDS Mode ................................. 165
NetWare Session .............................................. 57
Network
AppleTalk ..................................................... 54
DDNS Session .............................................. 56
DNS Session ................................................. 55
FTP Client .................................................... 61
FTP Server .................................................... 61
HTTP Network Service ................................ 58
IPX/SPX ....................................................... 54
LDAP Session .............................................. 55
NetWare Session .......................................... 57
POP3 Network Service ................................. 60
Rendezvous .................................................. 55
SLP Session .................................................. 56
SMB Session ................................................ 56
SMTP Client ................................................. 58
SMTP Server ................................................ 59
SNMP Network Service ............................... 61
TCP/IP .......................................................... 53
Panel Setting .................................................. 118

Partial Wait Time ............................................ 87
Password 59, 60, 74, 75, 86, 101, 126, 129, 145
PCL Font Number ........................................... 82
PCL Font Pitch ................................................ 82
PCL Font Point Size ........................................ 82
PCL Form Line ................................................ 82
PCL Line Termination .................................... 82
Picture ............................................................ 118
Polling ........................................................... 126
Polling Report ................................................. 70
POP Before SMTP .......................................... 59
POP3 Network Service .................................... 60
POP3 Server Address ...................................... 60
Port Number ..............................................84, 85
Directory Service Properties ...................... 101
FTP Client .................................................... 61
POP3 Network Service ................................ 60
SMTP Client ................................................ 59
SMTP Server ................................................ 59
Port Number (Command) ......... 74, 75, 129, 145
Port80 Enabled ................................................ 85
Primary DNS Server Address ......................... 56
Primary Port Number ...................................... 58
Primary WINS Server ..................................... 57
204
INDEX
Print Password ................................................. 85
Print Queue Scan Rate ..................................... 86
Print Service
Email Print .................................................... 86
FTP Print ...................................................... 85
IPP Print ....................................................... 85
LPD Imaging ................................................ 84
NetWare Imaging ......................................... 86
Raw TCP Print ............................................. 84
Print Service Settings ....................................... 83
Print Startup Page ............................................ 82
Print User Name .............................................. 85
Printer Settings ...........................................80, 81
Priority Transmit ............................................ 126
Protocol .....................................74, 75, 129, 145
Public Template
Creating ...................................................... 113
Editing ........................................................ 113
Q
Quality Transmit ............................................ 126
R
Raw jobs - Default Orientation ........................ 81
Raw jobs - Default Output Tray ...................... 82
Raw jobs - Default Paper Size ......................... 81
Raw jobs - Default Paper Type ........................ 81
Raw jobs - Default Stapling ............................. 81
Raw jobs - Duplex Printing ............................. 81
Read Community ............................................. 62
Reception Mode ............................................... 68
Recovery Transmit ........................................... 69
Reduction ......................................................... 69
Registration
About .......................................................... 113
Fax Received Forward ............................... 134
Internet Fax Received Forward .................. 134
Public Template .......................................... 113
Registration from TopAccess .......................... 13
Relay Originator .............................................. 70
Remote 1 ................................................129, 145
Remote 2 ................................................129, 145
Remove Software ............................................. 93
Rendezvous ...................................................... 55
Reset All Counter .......................................... 151
Reset Counters ............................................... 152
Resolution ....................................... 68, 125, 131
Restore ............................................................. 97
Retype Password .......................74, 75, 129, 145
Rotate Sort ....................................................... 69

Rotation ......................................................... 131
RTI .................................................................. 69
S
Save as file
Local Storage Path ....................................... 72
N/W-Fax Destination ................................... 74
N/W-Fax Folder ........................................... 75
Remote 1 ...................................................... 73
Remote 2 ...................................................... 73
Storage Maintenance .................................... 72
Save as file agent ...................................115, 135
Save as file Setting ................................128, 144
Save as file Settings ......................................... 71
Scan agent ..................................................... 115
Scan Rate ......................................................... 60
Scan Setting ................................................... 130
Search Base ................................................... 101
Search Root ..................................................... 86
Search Timeout ............................................. 101
Secondary DNS Server Address ..................... 56
Secondary Port Number .................................. 58
Secondary WINS Server ................................. 57
Select Agent ..........................................115, 135
SEP ................................................................ 126
Server Discovery ............................................. 86
Server IP Address .......................................... 101
Server Name ............................. 74, 75, 129, 145
Service Name .................................................. 55
Service Phone Number .................................... 50
Session Timer .................................................. 51
Set Limitation of Black ................................. 154
Set Limitation of Full Color .......................... 154
Setup
Copier ........................................................... 63
Email ............................................................ 76
Fax ................................................................ 66
General ......................................................... 48
Internet Fax .................................................. 78
Network ........................................................ 52
Print Service ................................................. 83
Printer ........................................................... 80
Save as file ................................................... 71
Version ......................................................... 88
205
INDEX
Setup Flow
AppleTalk Printing ....................................... 29
e-Filing Features ........................................... 44
e-Filing Web Utility ..................................... 44
Email Printing .............................................. 31
Fax Features ................................................. 36
File Downloader ........................................... 44
FTP Printing ................................................. 31
Internet Fax .................................................. 38
IPP Printing .................................................. 25
LPR Printing ................................................. 22
LPR Printing (Macintosh) ............................ 29
Macintosh Printing ....................................... 28
Network-Fax ................................................. 36
Novell Printing ............................................. 27
Offramp Gateway ......................................... 41
Onramp Gateway .......................................... 39
Peer-to-Peer Printing .................................... 24
Printing Features .......................................... 21
Save as file ................................................... 33
Scan to Email ............................................... 34
Scanning Features ........................................ 33
SMB Printing ................................................ 23
TWAIN Driver ............................................. 44
Unix Printing ................................................ 30
Windows Print Server .................................. 26
Windows Printing ......................................... 21
Setup from TopAccess ..................................... 12
Shared Printers ............................................... 161
SID/PWD ....................................................... 126
Sleep/Auto Shut Off ........................................ 50
SLP Session ..................................................... 56
SMB Protocol .................................................. 56
SMB Session .................................................... 56
SMTP Client .................................................... 58
SMTP Server ................................................... 59
SMTP Server Address ..................................... 58
SNMP Network Service .................................. 61
Sorter Mode Priority ........................................ 65
Storage Path ..................................................... 72
Store to e-Filing agent ...........................115, 136
SUB ................................................................ 126
Subject ..................................124, 127, 142, 143
Subnet mask ..................................................... 54
TopAccess in administrator mode ................... 13

TopAccess in the administrator mode .......12, 13
Transmission Type ........................................ 125
Tree .................................................................. 58
TTI ................................................................... 69
Type POP3 Login ............................................ 60
U
Upload Software .............................................. 91
URL ................................................................. 85
Use local folder .....................................128, 144
Use Network Folder Destination ...............73, 75
User Name .............................................101, 118
W
Web General Setting ....................................... 51
WEB Language ............................................... 51
Windows Print Server ................................... 161
Workgroup ...................................................... 57
T
TCP/IP ............................................................. 53
Terminal ID ..................................................... 68
Time Stamp ...................................................... 50
206
FC-3511/4511
DP-3520/4520
DP-2320/2820
OME030035B0
MULTIFUNCTIONAL DIGITAL SYSTEMS

Network Administrators Guide
1-1, KANDA NISHIKI-CHO, CHIYODA-KU, TOKYO, 101-8442, JAPAN
2003 TOSHIBA TEC CORPORATION All rights reserved
R03072037620-TTEC
Ver02 2004-06

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MULTIFUNCTIONAL DIGITAL SYSTEMS

SOFTWARE LICENSE AGREEMENT

Network Administrators Guide SOFTWARE LICENSE AGREEMENT

U.S. Government Restricted Rights

Network Administrators Guide SOFTWARE LICENSE AGREEMENT

TRADEMARKS AND COPYRIGHT

The official name of Windows 98 is Microsoft Windows 98 Operating System.

Network Administrators Guide TRADEMARKS AND COPYRIGHT

About This Guide

The term this equipment in this manual refers to the e-STUDIO3511/4511,

About Other Manuals

Network Administrators Guide Preface

Table of Contents ...........................................................................................6

Accessing TopAccess Administrator Mode ..................................................15

2. Easy Setup Flow.............................................................................................17

Setup Flow for Printing Features ..................................................................21

Setup Flow for Scanning Features ...............................................................33

Setup Flow for Fax Features ........................................................................36

Setup Flow for e-Filing Features ..................................................................44

3. Setting up from TopAccess...........................................................................47

Network Administrators Guide Table of Contents

Setting up the Time and Date ...............................................................................50

Setting up Network Settings .........................................................................52

Setting up Copier Settings............................................................................63

Setting up Fax Settings ................................................................................66

Setting up Save as file Settings....................................................................71

Setting up Email Settings .............................................................................76

Setting up Internet Fax Settings ...................................................................78

Setting up Printer Settings............................................................................80

Setting up Print Service Settings ..................................................................83

Displaying Version Information.....................................................................88

4. Managing the Device......................................................................................89

Deleting the Data from Local Folder .....................................................................99

Registering from TopAccess ......................................................................113

Displaying Message Log ............................................................................147

5. Setting up Network Server ..........................................................................159

Setting up NetWare Print Server ................................................................163

Setting up DNS and Mail Servers...............................................................171

Network Administrators Guide Table of Contents

Troubleshooting Hardware Errors ..............................................................183

Troubleshooting Network Errors.................................................................190

Default Settings for Print Service........................................................................199

Network Administrators Guide Table of Contents

Network Administrators Guide 1. Overview

Features and Functions

About Setup from TopAccess

Configuring save as file settings

Network Administrators Guide Features and Functions

About Maintenance from TopAccess

About Registration from TopAccess

Network Administrators Guide Features and Functions

About Other Administrative Functions in TopAccess

Network Administrators Guide Features and Functions

Accessing TopAccess Administrator Mode

Accessing TopAccess in the administrator mode

To navigate to TopAccess, enter the following URL on the

The TopAccess web page opens.

Click the [Administration] tab.

The Login page is displayed.

Network Administrators Guide Accessing TopAccess Administrator Mode

Enter the administrator password in the Password field.

Click the menu and submenu to display the desired page.

Network Administrators Guide Accessing TopAccess Administrator Mode