RESUME

ROSMARGERRET D/O ANNAMALAI

H/P NO: 016-3441737
E mail : ros_margerret@yahoo.com

Permanent Address

Current Address

No.18, Jalan PJS 6/4D,

No. 18 Jalan PJS 6/4D,

Kampung Lindungan,

Kampung Lindungan,

46000,Petaling Jaya ,

46000, Petaling Jaya,

Selangor Darul Ehsan

Selangor Darul Ehsan

OBJECTIVE
To be a progressive and highly contributing employee for the companys
vision and achievement.

PERSONAL STRENGTHS

I am having extrovert type of personality, inclined to take risk, forward

looking, self-motivated, independent and discipline with good
interpersonal. Furthermore I am willing to learn more.
EDUCATION

1991 UPSR (UJIAN PENILAIAN SEKOLAH RENDAH)

SEKOLAH RENDAH KEBANGSAN JENJAROM BANTING

1995 PMR (PENILAIAN MENENGAH RENDAH)

SEKOLAH MENENGAH KEBANGSAN JENJAROM BANTING

1997 SPM (SIJIL PELAJARAN MENENGAH)

SEKOLAH MENENGAH KEBANGSAN DATO HARUN PETALING JAYA

CERTIFICATE IN COMPUTER COURSE

OLYMPIA BUSINESS SCHOOL

SKILLS of SOFTWARE
Microsoft Office Power Point, Excel, Word,
UBS , SAP , PRONTO System

LANGUAGE
Language
English, Bahasa Melayu , Tamil , Excellent in writing

PERSONAL DATA
Age : 38

IC No. : 791119-10-5066

Sex : Female

Date of Birth : November 19, 1979

Race : Indian

Marital Status : Married

Religion :Hindu

Health : Excellent

Nationality : Malaysian

Driving License : D

WORK EXPERIENCE
1.Company Name : WYWY MARKETING (M) SDN BHD
Position

: Customer Service

Specialization : System Application Process (SAP)

Industry : IT Product
Work Description :
Responsible to attend walk in Customer & in Coming Calls
Receive hand phone from customer and send for
phone unit to be repaired by the technical team
Send price quotation to customer after inspection, the agreement from the
customer the phone will be repaired
Receive parcel from branches on the phone that need to be
Repaired
# PURCHASING H/P ACCESSORIES
Order accessories for the hand phone with our agent when
stock is out
Arrange stock take at the end of every month to ensure the stock is
Balances
Process purchasing order to purchase accessories
# ISSUE JOB SHEET
Issue job sheet for customer to fill their information and
detail with the repair requirement for the phone
Salary : RM 1250.00
Date Joined : 1998

Date Left : 1999

2.Company Name : GDEX EXPRESS SDN BHD

Position

: Sales Admin

Specialization :

UBS Software

Industry : Transport & Courier Service

Work Description :
Sales personnel will inform to open account for new
Customer, therefore will order consignment note for the
new customer (according to the requirement of the customer)
Once open account will send PO to the customer as information they are our
customer on the rate of parcel and document
End of the month will provide the billing of the invoice to customer
Filling the copy of the invoice & POD copy

Salary : RM 1250.00
Date Joined : 2000
Reason left : Health Problem

Date Left : 2002

3.Company Name : FIRST MOBILE GROUP SDN BHD

Position

: Sales Coordinator (Business Development)

Specialization : System Application Process (SAP)

Industry : Telecommunication
Work Description :
Request stock for bank program to outlet & branches from
The stock once the program developed by sales personnel
Raise stock request note to order stock from store based on the
Requirement
Makes the arrange for the phone to be pick up Nationwide to
Be send to outlet / branch
# Handle special program / Bank Program Operation
i) Maybank redemption gift point program
Log into Maybank website to check customer point
Available to be redeem, if the customer has sufficient amount, will process
to them, and send the phone
ii) Maybank Zero to Hero program (Direct mail order)
Get approval via terminal, raise order to send the phone to customer
iii) ING Employee program
Walk in retail outlet & ING gift shop, raise sales order send to
Shop directly via dispatch
iv) Public Bank mail order program (Call customer get
Approval via terminal, raise order, send via Nationwide
v) RHB Multi Mailer Newsletter receives order from customer, get approval
issue sales order, send phone to customer
Cash sales outlet & branches key-in tracking list for submission to get
payment
# Handle walk in customer
Customer walk in to our office get information
About the phone provide information to the customer as below:i)
New model phone
ii)
Function
iii)
Package
iv)
Accessories

v)
Pricing of the phone
Upon confirmation from customer to purchase the phone will raise sales
order, get approval from accountant, and give the order to sales team to
release the stock from store
Attending customer esquires via call (about new program, term & condition)
# System operator / Corporate company client
Receive PO to order the phone (Maxis / Digi / Celcom)
Call the client get information on the payment mode
Check pending payment and follow up on that
Raise sales order and send phone to client via dispatch or Nationwide courier
service
Key-in the sales information in tracking list for our
Reference and to do sales report every end of the month
# Road show
Sales promoter for road show in Klang Valley or outstation
To request stock which was forecast by sales personnel from store to bring
for road show
Call the client get information on the payment mode
Check pending payment and follow up on that
Raise sales order and send phone to client via dispatch or Nationwide courier
service
Key-in the sales information in tracking list for our reference and to do sales
report every end of the month

# System Application process (SAP)

Monitor customer database (Aging)
Create delivery order and invoice
Create internal code for bank program / outlet / branches
Check stock balance
Check material code for the phone
Check the standard pack of the phone as when the needs required

LAST SALARY : RM 1,500.00

Date Joined : 2003

Reason Resign Company Bankrupt

Date Left : 2007

4.Company Name : SAMSUNG ELECTRONICS (SME) SDN BHD

Position

: Sales Operation Senior Staff

Specialization : System Application Process (SAP)

Industry : Electronics
Work Description :
Handle MM store orders
Such as Giant / Courts / Tesco / Jusco orders
Block stock under MM store base on allocation
Updates no stock in Excel format for sales person forecast
Block stock to send East Malaysia
Process order for East Malaysia and via vessel
Print PO from e-mail or Download from web side
Buyer call to check stock level
Buyer send mail to cancel PO or request date of delivery
Reply mail to buyer
Receive call from buyer for self-collection
Handle direct shipment orders
Handle return
Issue credit note or debit note to buyer
After process order need send to e-mail to logistic team & warehouse in
detail summary for they process the order
Every 6 months once Warehouse stock count
Klang Valley & East Malaysia
# System Application Process (SAP)
Monitor stock
Create order for buyer
Check buyer code from system
Check stock balance
Print invoice & DO
Check the delivery progress report
Do summary report each buyer
LAST SALARY

: RM 2,500.00

Date Joined : 2008

Date Left : 2010

Reason Resign Company moved to K.L Jln Tun Razak

5.Company Name : SIBELCO MALAYSIA SDN BHD
Position

: Sales Coordinator

Specialization : Pronto System

Industry : Mineral Sands Industry
Work Description :
Handle customer call & Enquires
Process customer order
Follow up with customer on the payment
Reply customer E-mail on the stock requirement
Update to Sales Manager status of customer order
Update the Sales time to time
Update Freight
Print Aging report
Print Sales report
Call and confirm order to Logistic
Process Credit Note & Debit Note
Handle order Local And also Agencies (Overseas)
Raise Purchase Requisition
Raise Sample Requisition
# Pronto System
Print Invoice & Do
Print Pro forma Invoice & Packing List
Inventory check
Stock Code checking
Order Processing
Update Sales for the month
Update Freight
Spool Report Base on stock, territory, product

LAST SALARY

: RM 2,000.00

Date Joined : 2010

Date Left : 2011

Reason Resign Better Offer

6.Company Name : HEIDELBERG (M) SDN BHD

Position

: Logistic Assistant

Specialization : SAP System Familiar

Industry : Printing Industry
Work Description :
-

Issue PO
Arrange goods from Singapore
Once goods arrive to our Warehouse (Schenker)
Need to do receiving using SAP System
Branches order Goods via E-mail (MRP)
I will do the transfer stock to Branches
Once Branches receive goods I will do receiving
From other county order goods
Receive goods will get Freight and Handling Charges from Forwarder
Need to update the charges in PO then only do receiving in the system
Compile Inv, PO and GR to summit billing Department
Receive Forwarder Inv need to check in the system and to Coating Sheet
pass to Billing Department
Receive Inv from our Logistic (Schenker) need to compile and pass to
billing Department

# SAP System
-

Create PO & Amend PO

Freight & Custom charges input
Checking on the Stock
Receiving goods
Inbound & Outbound checking
Over roll stock level branches
Transfer stock & Receiving stock
Damage stock Transfer
Indent order Transfer

LAST SALARY

: RM 2,500.00

Date Joined : 2011

Date Left : 2012

Reason Resign Head of Department Resign

7.Company Name : KATRIN BJ SDN BHD
Position

: Order Processing Officer

Specialization : PRONTO System(familiar) & UBS Software

Industry : KITCHEN WARE OFFICE
Work Description :
Process order for Hypermarket, (Giant/ Cold Storage/
Food Hall/ Mercato) Departmental (Jusco/ Parkson/Robinson/ Sogo/
Courts/ Senheng)
Supermarket (Village Grocer/ Hock Choon /Lulu Supermarket &
others)
Received Purchase Order from Hyper & Departmental Department
Calculate the per pc of selling price & margin for Hyper & Departmental PO.
Key in order using Pronto System
Pick List to Warehouse
After pick list return from warehouse dispatch the goods quantity
Generate DO & Invoice
Get Approval Signature from Authorized person
Photo copy DO & PO if invoice amount RM1,000 & above
Photo copy PO only if invoice value below RM1,000.
Make arrangement with Warehouse Checker Executive to arrange the delivery
Outstation will using outsource transport
At same time Im processing for Consignment order also
Such as Isetan Garden / Isetan KLCC / Isetan Lot 10 / Isetan Bdr Utama/
Sogo/ Parkson Pavilion/ Parkson KLCC & Parkson Bdr Utama
Procedures are same Pick List / Dispatch the pick list & generate STN
Get Approval Signature from Authorized person
Pass document to Warehouse Checker Executive to arrange delivery
#Pronto - Xi (Enterprise Management System)
Full Order Entry
Sales Order
Pick List Printing
Dispatch the order
User Sales Order Program
Delivery Order Print / Invoice Print
Check stock balance Inventory Enquiry Console
Enquire on Customer Account
Identifiers Customer Item Code
Customized Sales Report for Daily Transaction

Internal Stock Issue

Local Requisitions Issue
Internal item issue
JOINING SALARY
CURRENT SALARY

: RM 2,500.00
: RM 3,050.00

Date Joined : 2012

Date Left : -

AVAILABILITY
Expected monthly salary: RM 3,300 (negotiable)
Availability: 2 (Month Notice)

REFERENCES

Aram Ham Operation Manager

Contact No : 016-6622244
Raymond Chan Assistant Vice President
Contact No : 019-6694310