QUESTIONNAIRE FORM

SURVEY ON STUDENTS ACCEPTANCE ON MOBILE PHONES USAGE AND SMS

LEARNING

Dear Students!
University Sains Malaysia wants to find out how learners in Distance Education School use
mobile phones as well as their acceptance on sms-learning. This survey will help us better
understand current trends around these technologies and what the next trend might be.

Please answer all questions honestly and dont skip any.

There is no right or wrong answers.

It doesnt matter how other people would answer the questions or what they would
expect from you. Only your own opinion is important.

PART A: DEMOGRAPHIC DATA

Please tick (/) in appropriate box.
1. Gender
Male

Female

2. Age
20 - 29 years

40 - 49 years

30 - 39 years

50 & above

3. Ethnicity
Malay

Chinese

Indian

Others (Please state :)

4. Marital status
Single

Single parent

Married
5. Year of study
Year 1

Year 2

Year 3

Year 4 and above

6. Field of Study
B.Sc

B.A

B.Soc Sc

B.Mgmt

7. Current CGPA
Below 2.00

2.00 2.49

2.50 2.99

3.00 3.49

8. Mobile device ownership

Mobile phone

PDA/Pocket PC/Palmtop

Both mobile phone & PDA

3.50 4.00

9. Working sector
Public sector
Private sector
Own business
Not working
10. Which do you prefer?
Distance courses
Full time courses

11.

Salary Range
Below RM1500
RM1500 - RM2000
RM2001 RM2500
RM2501 RM3000
RM3001 RM 3500 & above

PART B: MOBILE PHONES USAGE

Please put (X) for your answer below.

Which of the following do you have/ owned?

Multiple choices you can tick several items for each question.
a)

Normal / Desktop computer

b)

Laptop computer

c)

Mobile phone

d)

MP3 player / MP4 player

e)

TV

f)

Radio

g)

Digital camera

h)

Video game console (e.g. PlayStation, Xbox, )

i)

Handheld gaming device (E.g. Nintendo, PSP...)

Which one do
you have?

Which one did

you use the
most?

Which one did you use the most?

Multiple choices you can tick several items for each question.
j)

Normal / Desktop computer

k)

Laptop computer

l)

Mobile phone

m)

MP3 player / MP4 player

n)

TV

o)

Radio

p)

Digital camera

q)

Video game console (e.g. PlayStation, Xbox, )

r)

Handheld gaming device (E.g. Nintendo, PSP...)

With your mobile phone, is it possible to?

yes

a)

take pictures

b)

play music or MP3 files

c)

send and receive text messages or SMS

d)

send and receive MMS

e)

access the Internet

f)

receive or download files (music or video) from

other phones (through Bluetooth or Infrared)

g)

send and receive email

h)

record videos

i)

play videos

j)

play games

k)

receive radio programmes

l)

use fast internet (3G or HSDPA)

no

Please tick five

items only.

What are the FIVE activities you do most often on a mobile phone?
a)

take pictures

b)

play music or MP3 files

c)

make or receive calls

d)

send and receive text messages or SMS

e)

send and receive MMS

f)

access the Internet

g)

receive or download files (music or video) from other phones (through

Bluetooth or Infrared)

h)

send and receive email

i)

record videos

j)

play videos

k)

play games

l)

receive radio programmes

m)

use fast internet (3G or HSDPA)

How much, if at all, has your mobile phone

helped you to do any of the following things?
a)

Keep in touch with my family

b)

Keep in touch with friends

c)

For studying/ find out information

about subjects study for the semester

d)

Learn new things

e)

Share your ideas and creations with

others

f)

Find important information

g)

Work with others in your community

or in groups you belong to

h)

Follow your hobbies or interests

a lot

some

only a
little

not at all

Please tell us whether you EVER do these activities, and

whether youve done them yesterday or if you NEVER do
these things, using MOBILE PHONES.
a)

Play games

b)

Play videos

c)

Play music

d)

transfer or download files (music or video) to

your phone (using Bluetooth or Infrared)

e)

Use the Internet to get news or information

about current events

f)

Research information for school from

classmates/ course mates

g)

Look for health or medical information on the

Internet

h)

Mobile banking

i)

Go to websites about movies, TV shows, music

groups, or sports stars

j)

Go online for no particular reason, to Google

or browse for fun

k)

Watch a video on video-sharing website like

YouTube

l)

Use alarm function

m)

Use calculator

n)

Download songs, videos, games or ringtones

o)

Send and receive email

How happy or satisfied are you

with your current mobile phone?

very
happy

Have
done this
before

happy

neither
happy nor
unhappy

Always
did

Have never
done this

unhappy

very
unhappy

Digi

Umobile

Which mobile provider do you use normally?

8

If you use more than one phone or SIM card you can
tick several.

Celcom

Maxis

10

11

12

Are you prepaid user or post-paid user?

Which one do you prefer to use, SMS or phone calls?

How many times per day did you send SMS?

less
than 10

Mobile
phone

Which one do you prefer the most?

13

Do you find using mobile phone is very convenient?

13

How convenient the following features to you

when you use a mobile phone?
a)

Make and receive calls

b)

Send and receive SMS

c)

Access WAP services

d)

Internet access

e)

Clock

f)

Alarm

g)

Calculator

10 30

a lot

prepaid

post-paid

SMS

phone
calls

31 50

more
than 50

PC

Laptop

yes

some

only a
little

no

not at all

14

h)

Size of the mobile phone

i)

Portability (easy to bring it anywhere)

Do you find it is convenient to use mobile phone for education?

yes

no

Please rank for this question. / Tolong susun mengikut keutamaan untuk soalan ini.

15

Please rank
1 to 6

Please rank 1 to 6, the desirability of educational functions that you would like
to have with mobile phones. (1 for the most desirable, 6 for the least desirable)
i.
ii.

Receiving notification about class cancellations, room changes, exam venues and
other administrative details.
Notification of receiving and submitting assignments

iii. Receiving notification of quiz and test grades

iv. Taking lecture notes
v.

Receiving exam tips

vi. Consulting with other students

PART C: TECHNOLOGY ACCEPTANCE

Please put (X) for your answer based on the given scale.
STRONGLY
DISAGREE

DISAGREE

NEUTRAL

AGREE

STRONGLY
AGREE

i. Perceive Ease of Use

16
17

18

19

I found sms-learning is easy to use.

Learning to use this sms-learning would be easy for
me.
My interaction with this kind of learning was clear and
understandable.
It would be easy for me to find information through
sms-learning.

ii.
20

21

22

Perceived Usefulness

Using this site would increase my productivity in my

course work.

24

I dislike the idea of using this learning by using SMS.

I have a generally favorable attitude toward using smslearning.
I believe it is (would be) a good idea to use this kind of
learning for my coursework.

27

Using sms-learning is a foolish idea.

iv.

Intention to Use
I intent to use the sms-learning during the semester
(or when I take this course).
I will (would when I take this course) return to this
sms-learning often.
I intent to receive administrative information or exam

30

study would improve my course performance.

Attitude toward Using

29

Using sms-learning as an extended tool to my current

iii.

28

effectiveness in learning.

I found sms-learning useful.

26

Using this sms-learning would enhance my

23

25

tips during the semester (or when I take this course)

by sms-learning.

THANK YOU VERY MUCH for your cooperation.

If you have any suggestion or comment, feel free to share your thoughts about the topic of this
questionnaire:

10