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Resume Jacob Hirning
Resume Jacob Hirning
H IRNING
th
jwhirning@gmail.com
EDUCATION
METROPOLITAN STATE UNIVERSITY OF DENVER
Bachelor of Science in Nutrition
Expected Date of Graduation: May 2019
WORK EXPERIENCE
DIRECTV, MISSOULA, MT
Customer Service (December 2013 May 2014)
Answered phone calls for customers with billing questions built rapport with customers.
Handled customers professionally and respectfully.
Offered customers variety of promotion deals after solving their issue.
Set daily, weekly, and monthly goals for sales, time on phones, and positive survey responses.