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HP StoreOnce Enterprise Manager PDF
HP StoreOnce Enterprise Manager PDF
HP StoreOnce Enterprise Manager PDF
1ReleaseNotes
HPStoreOnceEnterpriseManagerVersion1.5.1ReleaseNotes
HPPartNumber:BB91390953
Published:June2016
Edition:3
Copyright2014,2016HewlettPackardDevelopmentCompany,L.P.
Theinformationcontainedhereinissubjecttochangewithoutnotice.TheonlywarrantiesforHPproductsandservicesaresetforthinthe
expresswarrantystatementsaccompanyingsuchproductsandservices.Nothinghereinshouldbeconstruedasconstitutinganadditional
warranty.HPshallnotbeliablefortechnicaloreditorialerrorsoromissionscontainedherein.
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Description
Updaterecommendation
Supersedeinformation
Productmodels
Operatingsystems
Languages
Enhancements
SEMBestPractices
Minimumrequirementsandcompatibilitymatrix
InstallingtheHPStoreOnceEnterpriseManager
UpgradingtheHPStoreOnceEnterpriseManager
Workarounds
Determiningcurrentversion
Relatedinformation
Description
HPStoreOnceEnterpriseManager(SEM)isastandalonesoftwareapplicationthatprovidesbasicmonitoringandmanagementcapabilitiesof
StoreOnceappliances.Itprovidesaneasywayforcustomerstomanageupto400StoreOnceappliances.
Updaterecommendation
UpdateRecommendation:Recommended
Supersedeinformation
Supersedes:SEMVersion1.5.0
Productmodels
ThisreleaseappliestoallStoreOnceSystemmodels.
Operatingsystems
Thisreleaseissupportedonthefollowingoperatingsystems:
WindowsXPx64
WindowsVistax64
Windows2008(&R2)x64
Windows7x64
WindowsServer2012(&R2)
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Languages
Languagessupportedforthisrelease:English
Enhancements
SEMversion1.5.1containsupdatestosupportStoreOnceSystemsoftwareversion3.15.0.
SEMBestPractices
ThefollowingbestpracticesarehighlyrecommendedforproperoperationofSEM1.5.1:
AlwaysruntheinstallationusingRunasadministratorinadomaincontrollerenvironment.
TheSEMinstallationdirectoryshouldhaveAllaccesspermissionsfortheEveryoneuser.
Insomeoperatingsystems,attheendofinstallationyoushouldunchecktheoptiontolaunchtheSEMbrowser.
AvoidinstallationofSEMinsystemprotectedfoldersasthiscancausecriticalsystemeventsthatresultinincorrectorfailedgeneration
ofreports.
Minimumrequirementsandcompatibilitymatrix
Serversiderequirements:
SupportedWindowsplatforms
StandardLANconnectivity(forwebbrowserbasedGUIaccess)
Initial1GBdiskspaceforinstallation.(Morespaceisrequiredasthesystemexpands.)
InternetExplorerv6.0orlaterorMozillaFirefoxv3.5orlater
RAMrequirements:
MinimumRAM:4GB
RecommendedRAM:8GB
Clientsiderequirements:
InternetExplorerv6.0orlater,orMozillaFirefoxv3.5orlater
AdobeFlashpluginv10.0orlater
Screenresolution1024x768orabove
HPStoreOncesupportedhardwareandsoftwarerequirements:
HPStoreOncehardware Softwareversion
4004i/4009i 101.751orlater
4004fc/4009fc 101.747orlater
4112 101.750orlater
26xx,42xx,and44xx 3.6.5orlater
27xx,45xx,and47xx 3.9.0orlater
49xx,6500 3.10.0orlater
B6200 3.6.5orlater
VSA 1.0orlater
3100,35xx,5100 3.14.0orlater
InstallingtheHPStoreOnceEnterpriseManager
ToinstalltheHPStoreOnceEnterpriseManager:
1.Logintowww.hpe.com/support/softwaredepot.NavigatetoStorageStorageSoftwareHPStoreOnceEnterpriseManager(or
searchonStoreOnceEnterpriseManagerfromtheSoftwareDepothomepage).
2.FollowtheregistrationprocessanddownloadtheHPSEMS1.5.0_TC45810537.zipfile.Extractthezipfiletoalocaldirectorywhere
SEMwillbeinstalled.
3.ClicktheTC45810537.exefile.
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TheInstallShieldstartsanddisplaysawelcomemessage,andthentheEndUserLicenseAgreement(EULA)dialogboxappears.
NOTE:IftheHPStoreOnceEnterpriseManagerisinstalledintheProgramFilesdirectory,HPrecommends
disabling/loweringtheUserAccountControl(UAC)settingtoavoidanyUACrelatedissue,orinstalltheHPStoreOnce
EnterpriseManageroutsideofanyUACprotectedfolders.FormoreinformationonUAC,seehttp://technet.microsoft.com/en
us/library/cc709691.aspx.
4.SelecttheboxtoacceptthetermsoftheEULA,andthenclickNext.
5.Enterthelocationtoinstallthesoftware.
6.Choosetheinstallationtype:
a.IfyouchooseComplete,clickNext.
b.IfyouchooseCustom,clickNext,andthenselectthecomponentstoinstall:HPStoreOnceEnterpriseManagerServer,Command
LineClient,orboth.Afterselectinginstallationcomponents,clickNext.
NOTE:HPrecommendsthatyouinstallbothcomponentsimmediately.Thesefeaturescanbeinstalledoruninstalledatalater
date.
7.Choosethehttp,https,anddatabaseserviceportnumberstoruntheHPStoreOnceEnterpriseManagerthedefaultsare3095,3096,
and5432,respectively.
8.ClickNext.
9.ClickInstall.
Aftertheinstallationiscomplete,acheckboxappears.
10.Selectthebox,andclickOKtolaunchtheHPStoreOnceEnterpriseManagerinterface.
TheapplicationcanalsobelaunchedfromtheStartmenubyselectingStartAllProgramsHewlettPackardHPStoreOnce
EnterpriseManager.
NOTE:
IftheCommandLineInterface(CLI)wasinstalledaspartoftheprevioussteps,youcanaccessthisfeaturebyeitheroneof
thesemethods:
SelectStartAllProgramsHewlettPackardHPStoreOnceEnterpriseManagerCommandLineClient.
Accessacommandpromptwindow,andthenrunthesemsclicommand.
11.Logintothesystemashprmsadmin,andthenclickonAdministrationintheNavigationtree.
12.ClickApplyinthelicensesection,navigatetothelocationofthelicensefile,selectthefile,andclickOK.
13.Establishthecorrectportnumbersettings.TheHPStoreOnceEnterpriseManagerusesports3095and3096toreceiveclientrequests.If
anotherapplicationisalreadyusingport3095or3096,changeoneoftheapplicationconfigurationstouseanotherportnumber.Tochange
theportnumbersinSEM:
a.Accesstheserver.xmlfileinthe[INSTALLDIR]/tomcat/conffolder.
b.FindConnectorconnectionTimeout="20000"port="3095"protocol="HTTP/1.1"redirectPort="3096"/,andchange
theportnumbers3095and3096tosomeotherfreeportnumbervalues.
c.FindConnectorSSLEnabled="true"clientAuth="false"keystoreFile="conf/HP_D2D_RM.bin"
keystorePass="iso*help"maxThreads="150"port="3096"scheme="https"secure="true"sslProtocol="TLS"
truststoreFile="conf/HP_D2D_RM.bin"truststorePass="iso*help"/,andchangetheportnumber3096tosomeother
portnumber.
d.EnsurethattheredirectPortnumberisthesameastheportnumbergiveninStep13.c.
e.RestarttheHPStoreOnceEnterpriseManagerfromthewindowsserviceslist.
NOTE:
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TheHPStoreOnceEnterpriseManagerprocessinstallsthefollowingrelateditems,alsoaccessiblebyclickingStartAll
ProgramsHewlettPackardHPStoreOnceEnterpriseManager:
BackuptheHPStoreOnceEnterpriseManagerDatabaseThisutilityhelpscreatethebackupoftheconfigurationsmadeinthe
software.
RestoretheHPStoreOnceEnterpriseManagerDatabaseThisutilityhelpsrestorethebackedupconfigurationtothesoftware.
Chooseanyoneofthepreviousbackupstakenforthisrestore.
Readme.html
UninstalltheHPStoreOnceEnterpriseManagerThisutilityuninstallstheentireapplication.
HPStoreOnceEnterpriseManagerUserGuide
NOTE:HPStoreOncesystemsthataremonitoredbytheHPStoreOnceEnterpriseManagerarereferredtoasdevices.Before
addingadevicetotheHPStoreOnceEnterpriseManager,updatethedevicefirmwaretothemostrecentversion.
UpgradingtheHPStoreOnceEnterpriseManager
NOTE:Beforeupgrading,HPrecommendsclosingallbrowsersessionsthataccesstheHPStoreOnceEnterpriseManager.TheHP
StoreOnceEnterpriseManagerversion1.5.1supportsupgradingfromHPStoreOnceEnterpriseManagerversions1.4.1,1.4.2,and
1.5.0.
1.file:///C:/Users/thakamit/Desktop/SEM/SEM1.5.1/finalDocs/StoreOnce_Enterprise_Manager_version_151_release_notes.html#bookmark11
Followtheproceduredescribedinthesectionentitled,InstallingtheHPStoreOnceEnterpriseManager.
Theinstallerautomaticallyupgradesthesoftware,createsadatabasebackupoftheprevioussoftwareversion,andsavesthebackupto
[INSTALLDIR]\config\dbDump\DB_Backup_V_[versionnumber].dump.
2.Copythebackupfiletoasafelocation.
IMPORTANT:Afteranupgrade,youmustdeletethebrowsercachetoensuretheproperfunctioningoftheapplicationonthe
upgradedversion.
Workarounds
Browserrefreshactionisnotsupported
Symptom:HPStoreOnceEnterpriseManagerdoesnotsupportbrowserrefreshaction.Ifyouclickonthebrowserrefreshbutton,youare
takentotheloginpageandmustloginagain.
Workaround:SelecttheForceLoginboxontheloginpagetoendtheexistingsessionandloginagain.Otherwise,anerrormessagedisplays
indicatingthatanothersessionwiththesameUserIDalreadyexists.Theoriginalsessionautomaticallytimesoutafter20minutes.
Foundinversion:ReplicationManager1.0,2.0.1,2.1,and2.2SEM1.0,1.0.1,1.2,1.3,and1.4
Loginsessiondoesnotexpirewhenthebrowserwindowisclosed
Symptom:IfyouclosethebrowserwindowwhileaccessingHPStoreOnceEnterpriseManager,thesessionremainsopen.Ifyoutrytologin
againimmediately,anerrormessageindicatesthatanothersessionwiththesameUserIDalreadyexists.Theoriginalsessionautomatically
timesoutafter20minutes.
Workaround:Tologinbeforethe20minutetimeout,selecttheForceLoginboxontheloginpagetoendtheexistingsessionandlogin
again.
Foundinversion:ReplicationManager1.0,2.0.1,2.1,and2.2SEM1.0,1.0.1,1.2,1.3,and1.4
ServicerestartcausesbrowserhangforexistingsessionsonMozillaFirefox
Symptom:IfHPStoreOnceEnterpriseManagerserviceisrestartedwhilesomebrowserclientsareaccessingtheapplication,theMozilla
Firefoxbrowserstopsrespondingtoactionsaftertheservicesstopsandrestarts.
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Workaround:Closethebrowsersessionandopenanotherbrowserinstancetologintotheapplication.InanInternetExplorerbrowser,you
willgetanerrormessagesayingconnectiontotheserverislost.Logintotheapplicationagain.
Foundinversion:ReplicationManager1.0,2.0.1,2.1,and2.2SEM1.0,1.0.1,1.2,1.3,and1.4
SilentinstallationoftheHPStoreOnceEnterpriseManagerisnotsupported
Symptom:Silentinstallationoftheapplicationthroughthecommandpromptisnotsupported.
Workaround:Launchtheinstallerandenterinformationmanuallytoproceedwiththeinstallation.
Foundinversion:ReplicationManager1.0,2.0.1,2.1,and2.2SEM1.0,1.0.1,1.2,1.3,and1.4
Selecting"All"fordurationoptionin"Storage"tabunderReportingwillshowdatauntillastcalendarmonth
Symptom:InthereportingmoduleStoragetab,whenyouselectthedatadurationAlloptionthedatadisplayedisuntilthelastcalendar
month.Note,iftheStoreOnceEnterpriseManagerinstallationislessthanamonthagoandtheAlloptionisselected,thedatadisplayedwill
beuntillastweek.
Workaround:ToviewdataofthelastfewweeksselectLast1weekorLast4weeks.
Foundinversion:ReplicationManager2.0.1,2.1,and2.2SEM1.0,1.0.1,1.2,1.3,and1.4
AccessprotectedCatalystStoresmaynotacceptClientAccesskey
Symptom:IntheCatalystStoretabunderAlldevicesnavigationtree,anaccessprotectedCatalystStoremaynotaccepttheClient
AccesskeyifitsclienthaspasswordsetinHPStoreOnceappliance.TheAccessiblecolumnwillkeepdisplayingtheClicktoenterClient
Accesskeymessage.
Workaround:WhilecreatingtheclientintheHPStoreOnceappliance,donotassignanypassword.Thepasswordfieldshouldbeleftblank.
Foundinversion:SEM1.2and1.3
Thereplicationtopologyviewershowstheincorrectstatus
Symptom:ThereplicationtopologyviewermaydisplayincorrectstatusinformationforareplicationmappingonStoreOnceappliances.
Workaround:CheckthereplicationstatusontheNASReplicationandVirtualLibraryReplicationtabsforthatapplianceinStoreOnce
EnterpriseManager.
Foundinversion:SEM1.3
Replicationstatusisshownincorrectly
Symptom:Whenthesourceapplianceisoffline,theStatusiconintheCurrentIssuestabofthereplicationofNAS/VTLdeviceisnotshown
correctly.
Workaround:ChecktheDescriptioncolumnforthereplicationstatus.
Foundinversion:SEM1.3
Determiningcurrentversion
TodeterminethecurrentversionofSEM:
1.LogintoHPStoreOnceEnterpriseManager.
2.IntheNavigationtree,clickAdministration.
3.ClicktheAbouttab.Thesoftwareversionisdisplayed.
Relatedinformation
ThelatestdocumentationforHPStoreOnceEnterpriseManagerisavailableatwww.hpe.com/info/enterprise/docs.Availabledocuments
includetheHPStoreOnceEnterpriseManagerversion1.5.1userguide.
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