Miguel Ferreira

Luqa, Malta
nmfm@live.co.uk

Having worked in an array of settings , I look forward to the opportunity to extend skills/knowledge to another
level. To continue a challenging career where I can apply over 8 years of experience derived from key
roles such as: Housekeeper/Stock Controller, Freelance Interpreter. If you are seeking total commitment and
unwavering dedication to getting the job done then look no further. I am seeking to continue my career with
an organisation that is seeking someone with initiative and a dedication to achievement.

I am committed to provide a service of excellence, meet business expectations and forward them to a level
that is sought by the employer.

I have a can do attitude, approachable, i work well as a Team player, i am adaptable, and a willingness to
learn new skills.
Willing to relocate: Anywhere

WORK EXPERIENCE

Freelance Interpreter
Boston - April 2016 to Present
Currently working as a freelance Portuguese Interpreter
on a part-time basis.

Convert concepts in the source language to equivalent concepts in the target language

Housekeeper
Frontline Construction Recruitment - January 2016 to April 2016
Shield Contract Services
4 Bluecoats Ave,
Hertford
SG14 1PB
01992 374144

Responsibilities:

Clean and sanitize floors, equipment and furniture according to infection-control policies
operate various types of cleaning equipment

Handle and dispose of waste using standard procedures

Clean mattresses and beds according to established procedures
Collect dirty laundry from patient areas and place in designated locations
Distribute clean linen and hospital gowns
Maintain all cleaning equipment and supplies according to prescribed standards
Monitor inventory of supplies such as paper towels, soap, toilet paper.

Skills Used
able to lift, push, pull and carry a minimum weight of approximately 25lbs
able to stand for long periods of time
able to kneel, bend and crawl
able to squat and crouch
able to work in confined spaces
able to tolerate exposure to dust and cleaning chemicals

able to listen and follow instructions

effective communication skills

Theatre Housekeeper
NHS Pilgrim - Boston - February 2015 to April 2015
Pilgrim Hospital
Sibsey Rd
Boston, Lincolnshire
PE21 9QS

Responsibilities:
Provision of a cleaning service throughout the Hospital and its departments to a high standard.
Maintain all equipment in good working order.
Cleaning theatres throughout the night, following COSHH guidelines.
Participate as an active team member of housekeeping and theatre.

Catering Assistant & Hospital Cleaner

NHS Pilgrim - Boston - July 2013 to January 2015
Pilgrim Hospital
Sibsey Rd
Boston, Lincolnshire
PE21 9QS

Responsibilities:

Clean hospital floors and surfaces using prescribed cleaning methods and procedures
Mix appropriate proportions of cleaning and disinfecting materials following safety protocols
Dust, mop and sweep patients room, nurses and surgical units and administrative offices
Clean and disinfect patients bathroom and public restrooms
Clean mirrors and windows along with polishing fittings and fixtures
Collect dirty laundry from patients rooms and deliver them to washing areas
Distribute clean linen and hospital / surgical gowns to appropriate floors
Take and address patients complaints regarding housekeeping services
Empty trash receptacles and ensure proper compaction of surgical waste according to hospital policies
Create and maintain inventory of cleaning supplies and equipment
Inform housekeeping supervisor of any cleaning equipment that may need repair or replacement
Mix appropriate quantities of cleaning liquids and chemicals in accordance to safety procedures set by the
hospital management
Inform housekeeping supervisor about any building hazard and assist in addressing it
Maintain a clean and organized storage area for cleaning equipment and supplies
Maintain adequate stock of cleaning supplies
 Clean rooms, lounges, lobbies, bathrooms and hallways
Vacuum and wash carpets and rugs
Empty wastepaper baskets and ashtrays
Transport trash to waste disposal equipment
Dust and polish wooden surfaces and furniture

Housekeeper
Indepth Managed Services - Boston - February 2008 to June 2013
Indepth Managed Services, Warrington (United Kingdom)
Leonard House
308 Winwick Rd,
Warrington
WA2 8JE
Phone:0845 605 2251

* Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas
including scrubbing, mopping, vacuuming, polishing, dusting, windows and using
germicides.
* Monitor and maintain housekeeping supplies.
* Clean and maintain housekeeping equipment.
* Respond appropriately to resident's special requests.
* Observe and report any potential safety hazards.
* Collect linen and assist in laundry.
* Dispose of trash and other rubbish.
* Restock toilet paper, paper towels, soaps and other products.
* Adhere to safety and hygiene guidelines by following COSHH.

Clean patient rooms, surgical areas, offices and waiting areas using cleaning chemicals and disinfectants

Clean and sanitize floors, equipment and furniture according to infection-control policies
operate various types of cleaning equipment

Handle and dispose of waste using standard procedures

Clean mattresses and beds according to established procedures
Collect dirty laundry from patient areas and place in designated locations
Distribute clean linen and hospital gowns
Maintain all cleaning equipment and supplies according to prescribed standards
Monitor inventory of supplies such as paper towels, soap, toilet paper.

able to work unsupervised

able to maintain a professional manner at all times
displays integrity and honesty
maintains a positive attitude towards residents, guests, patients and visitors
demonstrates attention to detail and thoroughness
able to follow and adhere to standard policies and procedures

Stock Controller
INNNES EHF - Gullengi, Iceland - April 2007 to February 2008
Innnes Ehf, Reykjavik (Iceland)
Fossaleyni 21, 112 Reykjavk, Iceland

Responsabilities:

* Check and compare goods received with purchase invoices, bills of lading, purchase orders, and requisitions
* Perform physical inventories and keep perpetual inventory records of the quantities of stock on hand
* Order supplies from requisitions and online supply requests
* Notify superiors when stock becomes low and replenish the stock on shelves as needed

Work with warehouse colleagues to ensure efficient, safe and accurate handling of stock, and delivery of high
quality service to all customers.

Pick customer orders (including product identification and pallet build) as per company processes, undertaking
all necessary controls and ensuring temperature disciplines are complied with as appropriate, and making
available for dispatch.

Ensure all stock is stored, handled and transported securely and in line with company procedures, food hygiene
legislation and health and safety guidelines

Work with team colleagues to ensure the workplace environment is maintained to a high standard of cleanliness
and tidiness, and complies with company and legislative standards at all times

Take reasonable care of both your own health and safety and that of others who may be affected by your
acts or omissions, ensuring all company safety and quality systems are followed and all relevant legislation
complied with, raising concerns and reporting any incidents or suggestions to your line manager

Ensure all food and packaging waste is disposed of safely and in line with company processes, recycling
wherever possible

Support and assist newly appointed or less experienced colleagues by providing training and guidance as
appropriate;

Deputise and provide cover for absent colleagues as required, and regularly refresh on processes to ensure
this can be achieved effectively

Any other duties that may be required from time to time for the smooth running of the business

Domestic Assistant
Adecco Recruitment (Lincoln Office) - Boston - February 2005 to April 2007
The main duties were:

-Checking stock and replenish as and when needed.

-Liaise with the supervisor any concerns regarding the levels of cleanliness
-Wipe, dust, and mop surfaced areas, following COSHH guidelines.

Stock Controller
PJL recruitment - Boston - January 2004 to December 2004
Spalding (United Kingdom)
Working as part of a team in a busy distribution center, under the guidance and supervision of a
warehouse manager or supervisor. Involved in moving stock around manually and carrying out all
orders effectively.

Receiving, moving, checking and storing incoming goods.

Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also
acceptable quality.

Packaging and labelling products before they are dispatched.

Picking and packing products.
Selecting space for storage and arranging for good to be placed in the designated areas.
Making sure that all inventory processes are completed on the same day.
Maintaining and servicing warehouse tool, machinery and trucks.
Labelling goods that have arrived at the warehouse.
Welcoming and helping clients who visit the branch.
Contacting transport companies and coordinating dispatch and delivery with them.
Preparing deliveries for the van drivers.
Moving and organizing stock.
Ensuring a clean and safe workhouse for staff to work in.
Storing stock away safely.
Removing hazardous products from the warehouse.
Occasionally selling goods over the trade counter.
Signing off and replenishing stock.
Using Mechanical Handling Equipment to move goods around .
Monitoring stock levels.
Moving items through the warehouse from receipt to dispatch to customers.
Accurately updating all data into computer and manual recording systems.

EDUCATION

General Certificate of Secondary Education (NVQ Level 2 Equivalent) in Maths, English,

Portuguese, Social Sciences, Environmental Sciences, and Electricity/Electronics
Instituto de Promocao Social da Bairrada (Portugal) - Aveiro
May 1992 to May 2000

SKILLS

Ability to work under pressure Adaptability Analyzing problems Attention to detail Being thorough Checking
for accuracy Collaborating ideas Communicating with young or old people Customer service skills
Determination Effective listening skills Interpreting languages Listening to people Motivating others Patience
Problem solving skills (10+ years)

AWARDS

Level 2 Certificate in Equality & Diversity

August 2012
Level 2 Certificate in Equality & Diversity
Awarded by Vision2Learn

TEFL Diploma
May 2005
TEFL Diploma
Awarded by BSY Group via Distance Learning
Completion of assessments, ongoing lectures
provided by Bsy Group