to the mode of transport that he/she uses? Based on the present modes of communication how much sensitivity does the customer show to the change in price of each mode. For example- for what range of fare will a customer prefer auto service over a cab service. This will help us to gauge the ideal price range that shuttle needs to offer to their customer.
Q. How much premium is a customer willing to pay
for different attributes offered by shuttl? The aim of this research problem is to understand the inherent ranking, which a customer ascribes to all the value drivers that are offered by shuttle and the additional money that a customer is willing to shell out for each of these value drivers Moreover this will help shuttl to understand the correlation between various attributes as to whether they strategically fit with each other or not and to accurately price the product.
Q. What are the various customer segments that will
be using this service? This study will analyze the various potential users of this service and will classify them on the basis of their propensity of usage, daily distance commuted, reasons for usage of public transport etc. Analysis will yield the target customer segment for shuttl