Janice L.

Diaz
65 Fernwood Pk.
Rochester NY, 14609
Phone: 585-278-4249
Phone: 585-683-2511
E-mail: diazjl31@gmail.com
Website: http://janiceportfolio.hostei.com

Summary:
Recent college graduate with a bachelor's degree in Web Development and an associate’s
degree in Graphic Arts. Proficient in various Adobe software such as PhotoShop and Dreamweaver
and languages such as XHTML, SQL, XML, ASP.NET, and Visual Basic. Can function independently
or in a team on multiple projects. Also possess excellent communication, organizational, trouble-
shooting, and customer service skills.

Objective:
To obtain a career as a Web Developer within a company or organization and to gain
experience.

Skills:
Operating Systems
• Experience in using both Windows and Macintosh operating systems.

Programs
• Proficient in Adobe Photoshop, Adobe Fireworks, Adobe Dreamweaver, Microsoft
Excel, Microsoft Access, Microsoft Power Point, Microsoft Word, and Visual Studio
2005.
• Experience in working with Adobe Illustrator, Adobe InDesign, Adobe AfterEffects,
Adobe ImageReady, Adobe Acrobat, Adobe Distiller, and SQL Server and some basic
experience with Flash.

Programming/Mark-up/Script Languages
• Proficient in XHTML, SQL, XML, ASP.NET, and Visual Basic.
• Basic experience with JavaScript, CSS, C#, PHP, ColdFusion.

Other Skills
• Proficiency in typography, project management, and graphic design with some
experience with technical writing.

Education:
Alfred State, SUNY College of Technology
December, 2008
BTech - Information Technology: Web Development

Monroe Community College

May, 2005
AAS - Visual Communication: Graphic Arts and Printing

Employment History:
Help Desk Technician (August ’09 – October ’09)
Sutherland Global Services – ProStores
 • Trouble shooting errors or mistakes made in a merchant’s store. For an example
store configuration mistakes or simple and common HTML mistakes.
• Helping merchants set up certain parts of their store.
• Answering e-mail tickets merchants create about their store (errors, mistakes,
concerns, questions, and requests.

Web Developer Co-op/intern (August ’08– December ’08)

Unity Health System (Genesee Campus)

• Answering IT help calls (updating and fixing department pages). For an example
fixing link structures, broken links, design flaws, fixing their document so it could be
properly displayed on the intranet site, etc.
• Updating the current intranet web site with new policies and other documents sent
from different departments by adding them to the server and updating the
appropriate page with a link to the document.
• Creating the car pool connection web site and the advertising campaign site in
ASP.NET and SQL, and rebuilding the intranet site from classic ASP to ASP.NET and
SQL. These sites inserted or read from a SQL Server 2005.
• Improving the monthly newsletter page with an archive page that displayed past
monthly newsletters in classic ASP.
• Writing papers for each project and the updates I made to the current intranet web
site.

Bakery, OWC, and Cashier Worker (July ‘00 – August ‘08)

Wegmans (East Ave., Hudson-Titus, and Driving Park, Rochester NY)

• Customer Interaction (answering phones and in person).

• Design cakes for the cake case and special orders.
• Arranging cheese displays for the Olde World Cheese Department.
• Working with co-workers as teams in the bakery department.
• Cashier work such as handling money
• Cleaning the department during and before closing time.
• Opening and/or Closing the department.
• Problem solving such as fixing a damaged or badly designed cake.