Luis R.

Torres
San Francisco, CA 94112 Email: lrtorres@gmail.com

Experienced IT professional looking for a systems administration/devops engineering or advanced desktop support position.

Professional Skills Professional Experience

Systems
Administration University of California, Berkeley. Department of Statistics, Feb 2015 - Present
Computer San Francisco, CA. Position: Associate Systems Manager
Programming Managing the statistical computing facility and lab resources.
Infrastructure Implement automation programs for Mac and Linux workstation deployments.
DevOps Develop Python programs for a variety of server administrative tasks.
Automation Design and deploy docker containers of critical services and applications.
Implement configuration playbooks with the Ansible engine.
Technologies Coordinate remote workstation management, patching, and software upgrades.
CentOS Firewall policy management and security updates.
Ubuntu Implement ZFS pools, RAID systems, and SAN and NAS departmental.
Apache Provided backup solutions as well as re-engineering of existing disaster recovery plans.
Mac OS X Manage colocated systems and network equipment.
MySQL Implement administrative scripts for automation in Python and Unix Shell (BASH).
Nginx Assist with integrating departmental systems with greater campus computing initiatives.
ZFS
VirtualBox University of California, Berkeley. PATH/ICM, ERSO June 2012 - Feb 2015
Xymon, Nagios, San Francisco, CA. Position: DevOps Engineer/Systems Administrator
Foglight Responsible for all aspects of server deployment, management and upgrades of Linux servers.
Git and github Improved systems management turn around by using the SaltStack configuration engine.
Maven Implemented monitoring and automated issue notification with Xymon monitoring software.
Ansible Implemented maven and Artifactory as the internal Java software dependency manager.
Wordpress
Migrated software build scripts written for Ant and Ivy dependency tracker into Maven POM format.
VPN appliances
Managed security policies on main firewall, local operating system firewalls, and SELinux.
Developed java components to be used by research Matlab programs.
Improved Matlab execution performance by adding performance tuning parameters to Matlabs JVM.
Migrated mission-critical java web apps from Tomcat 6 to Oracle Glassfish for enhanced availability.
Implemented software testing and tracking applications: Selenium, Sonarqube, and Testlink.
Implemented remote desktop support processes using open source tools and services.
Provided advanced desktop support for researchers, students, and PIs running Windows, Linux, and Mac
OS X workstations.
Implemented Splunk for log, systems, and application trend analysis.
Actively managed research Postgresql and MySQL database instances and implemented performance
tuning, patches, and upgrades.
Developed consistent backup and disaster recovery processes for all database servers.
Performed complex diagnostics and preventive maintenance on systems to proactively reduce risk of
downtime.
Deployed Jenkins for continuous integration and Configured automatic build deployments from Jenkins to
Artifactory.
Deployed the Rundeck scheduler application and configured Python scripts within its structure to provide
researchers with a GUI to execute jobs on remote servers and reducing dependency on ssh for specific
jobs.
Diagnosed and corrected Java software build errors and dependency conflicts in Maven.
Managed layer 3 network switches used for private ip address space.
Developed Python programs for research application projects
Developed configuration manifests for Salt Stack.

University of California, San Francisco. September 2008 - June 2012

San Francisco, CA. Position: Senior Systems Administrator
Coordinated the use computing infrastructure resources to leverage technology for the needs of research
scientists and administrative groups under budgetary constraints.
Developed solutions to bridge legacy research technologies with later generation platforms using
virtualization technologies, mainly Virtualbox.
Provisioned VMware virtual machines both for administrative projects and scientific research.
 Improved compliance with the UCSF Campus Information Technology Systems policies.
Facilitated technical discussions on new technologies and policies for the staff and researchers.
Created business continuity and disaster recovery plans for department and research labs.
Implemented the Moodle learning management system to track compliance of staff-required training.
Organized computing capacity planning and lab system owners for research labs to improve support.
Implemented security software and policies per campus security guidelines.
Developed scripts and deployed web applications for research labs.
Developed FileMaker databases for administrative management and research equipment tracking.
Managed computing resources for the Nuclear Magnetic Resonance Laboratory at UCSF.
Provided evaluations and recommendations for computer hardware and software.
Provided support for video conferencing equipment, systems monitoring, and lab websites.
Provided desktop support for Mac and Windows systems and IOS/Android mobile devices.
Implemented VPN appliance to allow access to departmental server cluster by visiting scholars.
Consistent uptime record for all departmental online services (email, web, backup, and applications).

Genentech Inc. June 2003 - September 2008

S. San Francisco, CA. Position: Systems and Applications Administrator
Managed a complex and multi-tiered J2EE web architecture.
Deployed websites, Java EE Applications, and business support tools to the corporate web environment.
Participated in Suns identity management application and Netegrity SiteMinder rollout as ops engineer.
Acted as operations lead for Gentran B2B and business integration suite deployment into production.
Acted as operations lead for systems monitoring and systems trending statistics reporting.
Integrated systems management and capacity planning applications within my functional unit.
Developed programs to gather performance data and identify performance bottlenecks.
Managed business critical tools and applications for trend data analysis.
Engaged as facilitator in systems optimization work sessions to improve the operational efficiency of
enterprise web systems.
Documented operational procedures for applications within the scope of Genentech Enterprise Operations
service-level agreements.
Led an operations team tasked to improve tools for system management.
Managed Realmedia and QuickTime streaming services. Configure servers that handled several hundred
sessions simultaneously.
Conducted presentations on technical topics focusing on technology best practices.
Provided operational support for java developers and engineers.

Bay Area Network Solutions. July 2002 June 2003

San Francisco, CA. Position: Systems Engineer
Deployed NetApp file appliances, desktop firewalls, Windows workstations, F5 load balancers, web
servers, and MySQL servers.
Configured IIS web and ftp services on Windows servers.
Configured IpTables to secure Linux servers and act as web proxies to IIS servers.
Implemented fault tolerant backup systems with Symantec Backup-Exec or Legato.
Deployed LAMP (Linux, Apache, MySQL, and PHP) systems for web application development.
Provided assistance with legacy technologies under Windows NT 4, Novell 4.1x.
Built office LANs and configured T1 and digital line access drops for customers.
Deployed remote access services for Windows servers.
Developed automation procedures and developed management scripts for Windows.
Provided support for Apple servers and workstations..

Professional Training Sterling Commerce.

Gentran Integration Suite Development, Troubleshooting, and Administration.
Webmethods.
Webmethods Administration Workshop.
BEA Systems.
Weblogic Server Administration.
Quest Software.
Foglight Administration and Troubleshooting.
Foglight Monitoring Agents Development.
Computer Associates.
 Netegrity SiteMinder and IdentityMinder
Professional Development Courses:
Network Defense Class.
Data Structures and Algorithms.
Java Programming.
C++ Programming.
Microsoft Windows Programming in C++ (with MFC).
Unix Systems Administration.
Advanced Unix Systems Administration.