Professional Documents
Culture Documents
Citizen's Charter: Central Office
Citizen's Charter: Central Office
Citizen's Charter: Central Office
Citizens Charter
Revised 2013
Preface
The Commission on Higher Education Central Office, in compliance with
Republic Act No. 9485, otherwise known as the Anti Red-Tape Act of 2007, has created
the CHED Citizens Charter.
The CHED Citizens Charter is an open public document which mirrors the
services extended by the Commission in a compiled written form. This includes clear
descriptions of the various processes and procedures being implemented by the
Commission as well as the fees and charges applied by the agency to its stakeholders. It
explains the step-by-step procedures on availing CHEDs frontline services with a
guaranteed performance which level the public may expect. The Charter essentially
provides an avenue for active client involvement in public service delivery through this
redress mechanism which encourages them to make suggestions and recommendations
which will help the Commission improve its current services and eventually achieve an
increased public satisfaction, response and feedback.
Further, the Charter contains brief information about the agency, its mission and
vision, and Service Pledge the entire agency is committed to. The directory of officials
and the different offices in the Commission, as well as the functions of each office
complete the information ensemble of the Charter. With this Charter fully established
and made available to the public, the Commission hopes to uphold the agencys thrust of
providing the highest standard of service committed to the transacting public.
1
Citizens Charter
Foreword
The Philippine government and our society have been actively advocating
participative governance which is one of the key factors in honing good citizens. As a
Preamble of our Constitution states that we shall establish a Government that shall
embody our ideals and aspirations, promote the common good, conserve and develop
our patrimony, and secure to ourselves and posterity the blessings of independence and
democracy under the rule of law and a regime of truth, justice, freedom, love, equality
and peace President Arroyo promulgated Proclamation No. 828 Declaring a Decade
(2005-2015) of good governance and Good Citizenship to Fight Corruption and to
Eradicate Poverty.
Thus, the Commission on Higher Education (CHED) has created this Citizens
Charter in a fashion that will be appreciated and easily accessed by our clientele and
general public. It is a comprehensive compilation of the CHED standards of public
service delivery, guiding the transacting public on how we opt to deliver our services. It
is our vision to fulfill the dream of our public of a transparent and efficient service office.
In this light, we believe that CHED takes part in building the dreams of every Filipino of
having a good education and building a stable career and a better future.
We must realize that building a nation does not only take good leaders who will
govern our people. Whether we are Christian, Muslim, rich or poor, your or old, we must
know by heart that building a nation takes good citizens who are willing to change their
ways and values and make concrete actions in order to build a stronger nation. This
Citizen Charter, albeit a small step than the rest, can do milestones in transforming our
citizenry and making public service more transparent, tailored fit to serve a diverse
Filipino society.
2
Citizens Charter
Short Background
The Commission on Higher Education (CHED) was created on May 18, 1994
through Republic Act No. 7722, or the Higher Education Act of 1994. The CHED is
attached to the Office of the President for administrative purposes and is headed by a
chairman and four commissioners, each having a term of office for four years. The
Commission en banc acts as a collegial body in formulating plans, policies and strategies
relating to higher education and the operation of CHED.
The creation of CHED was a part of a broad agenda for reforms in the countrys
education system, outlined by the Congressional Commission on Education (EDCOM) in
1992. Part of the reforms is the trifocalization of the education sector into three
governing bodies: the Commission on Higher Education (CHED) for tertiary and
graduate education, the Department of Education (DepEd) for basic education and the
Technical Education and Skills Development Authority (TESDA) for technical-vocational
and middle-level education.
3
Citizens Charter
Vision
The Commission on Higher Education (CHED) is the key
leader of the Philippine Higher Education System effectively working in
partnership with other major higher education stakeholders in building the countrys
human capital and innovation capacity towards the development of a Filipino Nation as
a responsible member of the international community.
Mandates
Given the national governments commitment to transformational leadership
that puts education as the central strategy for investing in the Filipino people,
reducing poverty, and building national competitiveness
and pursuant to Republic Act 7722, CHED shall:
4
Citizens Charter
Service Pledge
We, the Officials and staff of the Commission on Higher Education, commit to:
Ensure timely response to communications, queries and requests and serve the public
courteously and with utmost respect from Monday to Friday, 8:00 A.M - 5:00
P.M.;
Develop mechanisms to continually innovate and enhance our operations, systems and
procedures, and enrich workforce/personnel to ensure quality service to the
satisfaction of our clientele;
Uphold the dignity of the Commission by crossing the road of excellence and employee
empowerment in developing sound careers in public service through continuing
programs towards personnel growth and development;
Continue to sustain and strengthen the quality service we provide to our public and
establish a highly educated, credible, capable and eligible human resource to
comply with the mandates of the Commission;
Take appropriate measures to ensure that education shall be accessible to all especially
the under privileged and deserving students by providing financial assistance
through various scholarship programs and educational loans;
All these we pledge because we are committed to serve and give you the
best.
5
Citizens Charter
Contents
Commission on Higher Educations Citizens Charter
1 Preface
2 Foreword
3 Short Background
5 Service Pledge
6 Contents
6
Citizens Charter
Feedback Form
7
Commission on Higher Education Citizens Charter
Duration of Office in
Frontline Services Fees Forms
Process Charge
8
Commission on Higher Education Citizens Charter
Duration of Office in
Frontline Services Fees Forms
Process Charge
9
Commission on Higher Education Citizens Charter
Requirements:
1. Accomplished Application form (available at www.ched.gov.ph)
2. Two (2) sets of certified photocopies of Transcript of Records (T.O.R)
3. Two (2) sets of certified photocopies of Diploma
4. Certification from Higher Education Institution (HEI) of the authenticity of the submitted
documents
Fees:
Php 40.00 per copy
1 Understands the Explains the procedures and gives International Student Office of Student 5 minutes
Affairs Division Development and
process and fills- application form Services (OSDS)
(ISAD) Staff
up the 3/F HEDC Building
application form
2 Pays the Fee to Issues official receipt to the applicant Cashier Administrative, 5 minutes
Financial and
the Cashier Management Service
(AFMS)
G/F HEDC Building
3 Submits the Receives and reviews application ISAD Staff OSDS 5 minutes
3/F HEDC Building
accomplished and documents
application form Issues claim stubs with CHED's
with the attached phone number
school
credentials and
official receipt
Receives claim
stub
10
Commission on Higher Education Citizens Charter
5
Faxes the endorsement letter with ISAD Staff OSDS 10 minutes
3/F HEDC Building
documents to respective CHEDRO
6 Follows-up thru Waits for the confirmation of ISAD Staff OSDS 3-14 days
3/F HEDC Building depending on
phone to OSDS certification from CHEDRO
CHEDRO &
HEIs response
7
1. ISAD Staff OSDS 15 Minutes
(Upon reply of CHEDRO) Processes,
3/F HEDC Building
reviews and prepares Certification, 2.CEPS/OSDS
Authentication and Verification (CAV) Directors
END OF TRANSACTION
Forms are available at the Office of Student Development Service.
11
Commission on Higher Education Citizens Charter
References:
Department Order No. 58-04 dated March 2, 2002, Expansion of Services, Department of Labor and
Employment, Manila.
Commission on Higher Education (CHED) Memorandum Order (CMO) No. 145 2007 dated February 20, 2007,
Authentication of School Documents per Executive Order No. 582,Expanding the Coverage of Higher Education
Graduates Database as Basis for Preliminary Authentication of School Documents
Commission on Higher Education (CHED) Memorandum Order (CMO) No. 17 s. 2013 Enhanced Policies and
Guidelines for the Certification, Authentication and Verification (CAV) of School Documents
12
Commission on Higher Education Citizens Charter
Requirements
1. Application letter signed by Authorized Official of LTPE
2. Transcript of Records (original)
3. Photocopy of Passport
4. In Principle Approval (IPA)
5. Medical Certificate (Original)
6. School Certificate with Seal (original)
7. Certificate of Local Practicum (original or certified true copy)
Fees:
Php 30.00 per OTC
Complies w/ the Receives the application letter with International Student Office of Student 5 minutes
1
Affairs Division Development and
requirements supporting documents Services (OSDS)
(ISAD) Staff
and submits the 3/F HEDC Building
application letter
2 Waits for the Screens submitted documents if ISAD Staff OSDS 30 minutes
3/F HEDC Building
action to be qualified for SIAP based on CMO No.
taken 24 s. 2009. If the documents are in
order and if the student is qualified,
advises the applicant to pay OTC fee
13
Commission on Higher Education Citizens Charter
4 Submits O.R. to Receives O.R and advises applicant ISAD Staff OSDS 5 minutes
3/F HEDC Building
LSAD and when OTC will be released
receives
instructions
when to pick
up/claim the
OTC
7 Comes back to If approved the assigned LSAD Staff ISAD Staff OSDS 5 minutes
3/F HEDC Building
OSDS to claim seals and releases the OTC
the OTC on the including the transmittal letter to the
specified date of Bureau of Immigration copy
release and furnished Philippine Embassy in the
receives the accepting country of applicant
OTC
END OF TRANSACTION
Forms are available at the Office of Student Development and Services.
References:
Commission on Higher Education (CHED) Memorandum Order No. 24 s. 2009 dated July 20, 2009,
Guidelines for Student Internship Abroad Program for All Courses with Practicum Subject
14
Commission on Higher Education Citizens Charter
Requirements
1. Photocopy of Passport
2. Certified True Copy of Transcript of Records from the school last attended
3. Copy of Diploma or Certification of graduation authenticated by the Registrar of the school
where graduated
4. Notice of Acceptance indicating the quota number of the student issued by the HEIs
5. National Medical Admission Test (NMAT) result (for Medicine only)
Fees:
Php 80.00 per CEM/CED
Complies with Receives the application and reviews International Student Office of Student 5 minutes
1
Affairs Division Development and
the requirements the completeness of the documents Services (OSDS)
(ISAD) Staff
and files the and advises the applicant to pay the 3/F HEDC Building
application fee
2 Pays the fee to Issues official receipt to the applicant Cashier Administrative, 5 minutes
Financial and
the Cashier Management Service
(AFMS)
G/F HEDC Building
3 Submits O.R. to Receives the O.R and advises when ISAD Staff OSDS 1 hour
3/F HEDC Building
LSAD and to pick up CED/CEM
receives
instruction when
to claim
CED/CEM
15
Commission on Higher Education Citizens Charter
6 Comes back to Seals and releases the CEM/CED to ISAD Staff OSDS 5 minutes
3/F HEDC Building
OSDS to claim the applicant
the CEM/CED
on the specified
date of release
and receives the
Certificate
END OF TRANSACTION
Forms are available at the Office of Student Development Services.
References:
Executive Order No. 285 dated September 2, 2000 Amending the Guidelines Governing the Entry and Stay of
Foreign Students in the Philippines and the Establishment of an Inter-Agency Committee on Foreign Students for
the Purpose
IACFS Memorandum Order No. 1 s. 2001, Inter-Agency Committee on Foreign Students Clarificatory Statement
on Certain Provisions of IACFS Memorandum Order No. 1 s. 2000 IRR of EO 285 (Entry and Stay of Foreign
Students in the Philippines.)
IACFS Memorandum Order No. 1 s 2000 Implementing Guidelines of Executive Order 285 Entry and Stay of
Foreign Students in the Philippines
16
Commission on Higher Education Citizens Charter
Requirements:
1. Duly registered with the Securities and Exchange Commission (SEC)/Cooperative
Development Authority (CDA)
2. Proof of good track record of community service
3. List of personnel on program implementation including documentary evidences on their
qualifications
4. Company Profile
5. Proof of viability of the program and sustainability of the organization
Fees:
Free of Charge
Presents Evaluates completeness of the Local Student Affairs Office of Student 10 minutes
1
Division(LSAD) Staff Development and
application letter documents and issues order of Services (OSDS)
together with the payment 3/F HEDC Building
supporting
documents
2 Submits Receives the NGO Application and Records Officer Administrative, 10 minutes
Financial and
application letter forwards to OSDS Management
together with the Service (AFMS)
supporting G/F HEDC Building
documents
17
Commission on Higher Education Citizens Charter
4 Forwards the same to the Director for 1.Receiving Staff OSDS 10 minutes
3/F HEDC Building
routing
2. Director IV
6 Waits for the Requests and arranges for validation NSTP Coordinator OSDS 1 day
3/F HEDC Building
notice of ocular of documents through ocular
inspection inspections of facilities
8 Waits for further Prepares the ocular and validation NSTP Coordinator OSDS, 3/F HEDC 1 day
Building
recommendation report - recommends service
after the provider for accreditation
inspection
11 Follows up the Endorses to the Chairman for Executive Director Office of the day
Executive Director
status to the approval
(OED)
OSDS 3/F HEDC Building
References:
Republic Act No. 9163 The National Service Training Program (NSTP) Act of 2001
th
Implementing Rules and Regulations of R.A. 9163, issued on 28 day of December 2006
18
Commission on Higher Education Citizens Charter
Requirements:
1. Development plan and feasibility study on the proposed University System
2. Organizational structure
3. General policies particularly on student admission policy
4. List and description of (authorized tertiary and graduate level degree programs) degree
programs including the enrollment profile for the last five (5) years
5. List of accredited programs (including level of accreditation)
6. Report on the instructional program to include
Passing percentage in licensure exams of existing programs over the last five (5) years
Result of the graduate trace studies
7. Report on the research program including:
Copies of refereed journals
Sources of research funds
8. Report on the extension service program
9. Faculty profile to include highest educational attainment, field of specialization, employment
status in the institution and policies
10. Report on the library holdings, laboratory facilities and equipment
11. Report and description of site and buildings including Campus Development Plan (with time
lines)
Fees:
Application fee for University System: Php 70,000.00 main campus and Php 20,000.00 shall
be added to the application fee for every unit/campus included to be evaluated per CHED
Resolution no. 126-2003
19
Commission on Higher Education Citizens Charter
6
a) Evaluates the documentary 1. OIQAG Assigned OIQAG Within 2 months
Staff 2/F HEDC Building
evidences based on the existing
guidelines on the grant of 2. Director
university system;
b) Creates Special Team (external
evaluators/experts) for ocular
inspection;
c) Inform in writing CHEDRO on the
status of application and the visit
of the special team; and
d) Prepares for the ocular inspection.
20
Commission on Higher Education Citizens Charter
Duration of
Office/Person Location of Activity
No. Client Step Agency Action (under normal
Responsible Office
condition per
transaction)
END OF TRANSACTION
References:
21
Commission on Higher Education Citizens Charter
Requirements:
1. Feasibility study on the proposed University Status
2. Organizational Structure
3. General Policies particularly on student admission policy
4. List and description of (authorized tertiary and graduate level degree programs) degree
programs including the enrollment profile for the last five (5) years
5. List of accredited programs (including level of accreditation)
6. Report on the Instructional program to include
Passing percentage in licensure exams of existing programs over the last five (5) years
Result of the graduate trace studies
7. Report on the research program including:
Copies of refereed journals
Sources of research funds
8. Report on the extension service program
9. Faculty profile to include highest educational attainment, field of specialization and
employment status in the institution
10. Report on the library holdings, laboratory facilities and equipment
11. Report and description of site and buildings including Campus Development Plan (with time
lines)
Fees:
Php 50,000.00
22
Commission on Higher Education Citizens Charter
2 Submits Letter Receives and records application CHED Regional Office CHEDRO
(CHEDRO) Records
of Application
Officer
with supporting
documents
including Official
Receipt
indicating
payment for
application
(NB: a mere
Letter of Intent is
not considered a
letter of
application)
7 Prepares for Conducts ocular evaluation and OIQAG and CHEDRO OIQAG 2-3 days
with Special Team 2/F HEDC Building
ocular inspection validation of result of the
documentary evaluation
23
Commission on Higher Education Citizens Charter
Duration of
Office/Person Location of Activity
No. Client Step Agency Action (under normal
Responsible Office
condition per
transaction)
END OF TRANSACTION
24
Commission on Higher Education Citizens Charter
References:
Omnibus Rules and Regulations and Standards for the Creation of New College/ University
25
Commission on Higher Education Citizens Charter
Requirements:
1. Written request by the head of the concerned HEI addressed to the Chairman of the
Commission
2. Copy of the curriculum and accomplishments of the Candidate
3. Resolution of the governing board of the HEI signed by the Secretary
4. Statement of reason for awarding the Honoris Causa
Fees:
Free of Charge
1 Submits written Receives and records request from Records Officer Administrative, 10 minutes
Financial and
request to confer the CHED Records Section and Management Service
honorary degree forwards to Office of Programs and (AFMS)
addressed to the Standards Development (OPSD) G/F HEDC Building
Commission
through CHEDRO
Receives, records and forwards to Office of the Director's Office of Programs 10 minutes
2
Staff and Standards
Division of Agriculture, Maritime and Development (OPSD)
Engineering 3/F HEDC Building
26
Commission on Higher Education Citizens Charter
END OF TRANSACTION
References:
27
Commission on Higher Education Citizens Charter
Clients:
Higher Education Institutions in the Philippines
Requirements:
28
Commission on Higher Education Citizens Charter
16. List of non-teaching and non-academic personnel including the following (supported with
documents);
a. Educational qualifications (where and when obtained);
b. Field of Specialization;
c. Position/Designation;
d. Status of appointments;
e. Rate of salary per month/hour;
f. Other Benefits;
g. Outside employment, if any.
17. List of laboratory facilities, equipment, supplies and materials (use marine deck/engine
department of MEU Form 1);
18. List of athletic facilities, equipment supplies and materials;
19. List of Library holdings classified into Cultural, Filipiniana, and Professional, (Professional
books are limited to the course being applied for);
20. Application and inspection fees in the amount of Four Thousand Pesos (P4,000.00) must be
issued in favor of the Commission on Higher Education (CHED)
21. School bond in the amount of Six Thousand Pesos (Php 6,000.00). Postal Money Order
(PMO) must be issued in favor of the Commission on Higher Education
22. Quality Standard System (QSS).
29
Commission on Higher Education Citizens Charter
12. Updated list of Academic Teaching Staff including (use MEU Form 1A and 2B for General
Education and Professional Subjects respectively):
a. Educational qualifications (where and when obtained);
b. Field of specialization by degree;
c. Years of experience (industry/teaching/sea service);
d. Subject assignment;
e. Status of appointment;
f. Number of Teaching/contracts hour per week;
g. Rate of salary per month/hour;
h. Other benefits;
i. Trainings (IMO 6.09 and 3.12 or equivalent)
13. Updated list of non-teaching/nonacademic personnel including the following (supported with
documents);
a. Educational qualifications (where and when obtained);
b. Field of specialization;
c. Position/Designation;
d. Status of appointment;
e. Rate of salary per month/hour;
f. Other benefits;
g. Outside employment, if any.
14. List of laboratory facilities, equipment, supplies and materials (use marine deck/engine
department of MEU Form 1);
15. List of library buildings classified into Cultural, Filipiniana, and Professional;
16. (Professional books to be limited to the course being applied for);
17. List of Athletic facilities, equipment and supplies;
18. List of medical and dental facilities;
19. Application and inspection fees in the amount of Two Thousand Pesos (P4,000.00);
20. Quality Standard System (QSS) certificate.
30
Commission on Higher Education Citizens Charter
7. School administrator
a. Spreadsheet should include the following:
Name
Educational qualifications where and when obtained
Position/Designation
Nature of appointment (permanent/temporary)
Status (full time/part time)
Rate of monthly salary
Other benefits
b. Certified true copy of Transcript of Record(s)
c. Appointment/contract of employment (notarized)/letter of commitment with confirmation
8. Faculty (general education and major subjects
a. Spreadsheet should include the following:
Name
Educational qualifications where and when obtained
Field of specialization
Subject assignment
Nature of appointment (permanent/temporary)
Status (full time /part time)
Rate of monthly salary
Other benefits
Outside employment
b. Certified true copy of Transcript of Record(s)
c. Appointment/contract of employment (notarized)/letter of commitment with confirmation
9. List of non-teaching personnel
a. Educational qualification
b. Position
10. Curriculum
a. Distribution of subjects per semester/trimester
b. Summary of units
c. Course description
d. Course Syllabi
11. Library
a. Librarian (qualification/status of employment)
List of facilities
b. Seating Capacity
c. Library collections (books, journals, magazines, dictionaries, almanacs, etc.)
List of 5 non-duplicated titles per subject in the curriculum published within the last 5
years
List of 800 professional books published within the last 5 years
List of book collections/accessioned books
o Start up 3,000 books (for business 2,500 books)
o Recognition 5,000 books
List of subscribed journals
List (in spreadsheet form) should include author, title of book, year of publication and number of
volumes
31
Commission on Higher Education Citizens Charter
For Existing Schools applying for Initial Permit, Renewal Permit or Recognition of Program
All of the above mentioned documents (New Schools applying Initial Permit for Other Program)
with updated information/data should be submitted except items 2,3,4,6 & 17. Instead submit the
following:
32
Commission on Higher Education Citizens Charter
Receives, records and forwards this Office of the Director's Office of the 10 minutes
2
Staff Programs and
to the Division concerned for Standards
processing Development (OPSD)
3/F HEDC Building
4 Prepares for Evaluates the compliance with Assigned Staff OPSD 3 months
3/F HEDC Building
inspection existing policies and standards on
the concerned discipline, constitutes
the Inspecting Team from the
members of the Technical
Panels/Committees/Assessors
(external evaluators/experts) for
ocular inspection and informs in
writing the CHEDRO to coordinate
with HEI the scheduled inspection
6 Complies with Formalizes the results of the Assigned Staff OPSD 1day (from
3/F HEDC Building inspection)
the deficiencies evaluation and actions to be taken by
noted (Not later the HEI
than January 31
for submission
of compliance
documents.
33
Commission on Higher Education Citizens Charter
Prepares Certificate for the Grant of OPSD and OED OPSD and Office if 1 week
8
Assigned Staff the Executive
Authority to Operate Program with Director (OED)
communication on the final decision 3/F HEDC Building
thru Office of the Executive Director
9 Signs Certificate for the Grant Office of the Chairman OC 4/F 2 weeks
thru Office of the and OED, 3/F HEDC
Authority to Operate Program
Executive Director Building
END OF TRANSACTION
References:
Ched Memorandum Order No. 38, s. 2004 Procedures and Guidelines in the Processing of Application for
Government Authority to Operate Undergraduate Programs
34
Commission on Higher Education Citizens Charter
Requirements:
Basic Documents:
1. Letter of application
2. Institutional and program profile
3. Certificate/s of Program Accreditation
4. Certificate of Award (COE/COD; Autonomous or Deregulated; IQuAME Category)
5. Board performance of the program to be offered through ETEEAP Four (4) years prior to
application (if applicable)
6. Mission and vision of the institution with valuing and recognition on alternative learning
7. Board resolution endorsing the application for deputization
8. CHED Regional Office endorsement
Program Capability:
1. Curriculum of the resident program to be offered through the ETEEAP
2. Competency standards
3. Assessment instruments
4. List of assessors (internal, external), their qualifications and subject/competency assignment in
the ETEEAP
5. Criteria and procedure for selection of assessors
6. Assessment procedures
7. Enrichment/supplementation programs
Fees:
Free of Charge
35
Commission on Higher Education Citizens Charter
6 Receives, records and forwards to Office of the Director's Office of Programs 10 minutes
Staff and Standards
the Division concerned for Development (OPSD)
processing 3/F HEDC Building
8 Prepares for Evaluates the compliance as per Assigned Staff and OPSD 2 months
Technical Panel for 3/F HEDC Building
inspection existing policies and standards on
ETEEAP
the ETEEAP. Constitutes the
Inspecting Team from the members
of the Technical
Panels/Committees/Assessors
(external evaluators/experts) for
ocular inspection and informs in
writing the CHEDRO to coordinate
with HEI the scheduled inspection
36
Commission on Higher Education Citizens Charter
10 Complies with Formalizes the results of the Assigned Staff OPSD 1day (from
3/F HEDC Building inspection)
the deficiencies evaluation and actions to be taken by
noted the HEI
2. Office of the
Executive Director
14 Prepares Certificate for the Grant of 1. Non-Conventional OPSD 3/F and OED, 1 week
Higher Educational 3/F HEDC Building
Authority to offer ETEEAP with Division (NCHED)
communication on the final decision Assigned Staff
thru the Office of the Executive
Director 2. Office of the
Executive Director
15 Signs Certificate for the Grant of Office of the Chairman OC 4/F and OED, 3/F 2 weeks
thru Office of the HEDC Building
Authority to offer Status
Executive Director
17
Receives Awards/releases Certificate for the Records Officer AFMS, G/F HEDC 10 minutes
Building
Certificate Grant of Authority to Offer ETEEAP
END OF TRANSACTION
37
Commission on Higher Education Citizens Charter
References:
Executive Order No. 330, May 10 1996 Adopting the Expanded Tertiary Education Equivalency and Accreditation
Program as an Integral Part of the Educational System and Designating the Commission on Higher Education as
the Authority Responsible for its Implementation
Commission on Higher Education (CHED) Memorandum Order (CMO) No. 9 s. 2009 Revised Policies and
Guidelines for the Expanded Tertiary Education Equivalency and Accreditation Program (ETEEAP) Pursuant to
Executive Order (EO) No. 330
38
Commission on Higher Education Citizens Charter
Requirements:
1. Letter - Application by a duly authorized representative of the institution indicating that the
requesting school is non-stock and non-profit educational corporation, and the items being
imported(under oath)
2. Bill of Lading/Airway bill Invoice or Importation documents such as placement orders/Proforma
Invoice
3. Deed of undertaking duly notarized which must state categorically that the imported articles
shall be used actually, directly and exclusively for educational purposes and shall not be
resold, or transferred for material consideration
4. Certificate of CHED/DECS Recognition of School, Government Permit to Operate
5. Certified True Copy of Articles of Incorporation and By-Laws
6. In case of DONATIONS, Deed of Donation and the corresponding Deed of Acceptance
Fees:
Free of Charge
Submits a letter Receives, records and immediately Records Officer Administrative, 30 Minutes
1 Financial and
of request for tax forwards the documents to the Legal Management Service
exemption to the and Legislative Service (LLS) (AFMS) G/F HEDC
CHED Records Director Building
Section with all
the required
documents
2 Receives and records request Legal and Legislative LLS 3/F HEDC 10 minutes
Service (LLS) Building
Director's Staff
39
Commission on Higher Education Citizens Charter
11 Records and releases the Records Officer AFMS, G/F HEDC 30 minutes
Receives
Building
endorsement endorsement order
END OF TRANSACTION
40
Commission on Higher Education Citizens Charter
Requirements:
1. Transmittal letter from CFO
2. Fact Sheets of EVP participant
Fees:
Free of Charge
1 Submits Receives & records application Assigned Staff International Affairs 10 minutes
Staff
application thru
(IAS) 2/F HEDC
CFO then Building
forwards to
CHED
END OF TRANSACTION
41
Commission on Higher Education Citizens Charter
References:
Administrative Order No. 242 dated January 17, 1996 Further Reconstituting the Exchange Visitors Program
Committee and Redefining its Functions
42
Commission on Higher Education Citizens Charter
Requirements:
Qualification Requirements:
Government employee with a permanent appointment
No age limit unless otherwise specified by the donor country provided the return service
obligation is still within the nominees serviceable years
Must have rendered at least two (2) years of service in the nominating institution
Must have a higher education degree related to the field of study or has demonstrated
sufficient ability and experience in the field of study
Must not have a pending application for scholarship under another program
Must have rendered the service obligation required under Executive Order 367 for previous
scholarship enjoyed.
Documentary Requirements:
A letter of nomination addressed to The Director, International Affairs Service, signed by the
Secretary or Head of agency/institution or its duly authorized official indicating among others
the following:
a. Assurance of utilizing the services of the nominee, for a period of two (2) years for every
year of scholarship or a fraction thereof not less than six (6) months as provided under
E.O. 367 amending E.O. 129; and,
b. That the nominee shall be paid his/her salary and other financial privileges while on
training pursuant to the said Executive Order.
Certified Copy of Service Record
Certified Copy of Statement of Actual Duties and Responsibilities
Photocopy of Transcript of Academic Records (Baccalaureate/Graduate)
Photocopy of Diploma (Baccalaureate/Graduate)
Certification that the nominee has no pending administrative and criminal case
Certification that the nominee has no pending scholarship nomination for another program and
has no pending service obligation for a previous scholarship
Updated bio-data/resume with list of in-service trainings and seminars attended (Spell out
acronyms; certificates of training need not be submitted)
Fees:
Free of Charge
43
Commission on Higher Education Citizens Charter
4 Prepares and coordinates for panel Assigned Desk Officer IAS 1 month
2/F HEDC Building
interview by the Scholarship
Coordinating Committee (SCC)
(E.O. 402 s. 2005)
5 Reports for panel Conducts panel interview Scholarship Screening IAS 20 minutes (per
Committee convened 2/F HEDC Building applicant)
interview
by IAS
44
Commission on Higher Education Citizens Charter
13 Chairperson OC 2 days
Signs Notice of Acceptance
4/F HEDC Building
addressed to the head of the
sending agency/employer
END OF TRANSACTION
Reference:
Executive Order No. 402 dated January 24, 2005 Abolishing the Special Committee on Scholarship and
Transferring its Scholarship Functions to the Department of Education for Basic Education, to the Commission on
Higher Education for Degree Courses, and to the Technical Education for Skills and Development Authority for
Non-Degree Courses
45
Commission on Higher Education Citizens Charter
Requirements:
A formal request stating the purpose/usage of the data/information
Fees:
Free of Charge
2 5 minutes
Forwards the request to Division
Chief for approval
END OF TRANSACTION
46
FEEDBACK FORM
(Pananaw o Puna)
Please let us know how we have served you. You may use this form for compliments, complaints or suggestions.
(Ipaalam po ninyo sa amin kung paano naming kayo napaglingkuran. Maaaring gamitin ito para sa papuri, reklamo o mungkahi).
Simply check the corresponding box.
(Mangyaring I check lamang ang kahong naaayon).
Address:_________________________________________________________________________
(Tirahan)
Signature (Optional):________________________
(Lagda)
OFFICE OF PLANNING, RESEARCH & KNOWLEDGE MNGT (OPRKM) OFFICE OF STUDENT DEVELOPMENT & SERVICES (OSDS)
DR. JEAN C. TAYAG, CESO III DR. ISABEL F. INLAYO, CESO III
Director IV Director IV
Telefax # 441-11-69 Tel. # 382 5473
HIGHER EDUCATION DEVELOPMENT FUND STAFF (HEDFS) INTERNATIONAL AFFAIRS STAFF (IAS)
VACANT
Director III VIOLETA B. GALO
Tel. # 441-12-28 Chief, Budget Division
Telefax. # 441-1255
APOLONIA R. VIVO
Programs Division Chief, Human Resource Development Division
Telefax. # 441-12-60 Telefax. # 441-10-30
Telefax. # 441-11-55
Investigation and Enforcement Division
Telefax. # 441-1171
SECURITY OFFICE
Name of Applicant
Present Address:
Provincial Address (if _________________________________________________________________
any): _______________________________________________________________
Name of School
Graduated from:
________________________________________________________________
Purpose for applying: Sea based (SRC/SIRB) Others, Please specify _______________
_____________________________
fl:CAVformsample.doc
JBAG/c:/barry/PSOC Matters/CAVformsmple.doc
Requirements:
1. Accomplished Application form (available at www.ched.gov.ph and at the Office of Students Services (OSS))
2. Two (2) sets of photocopies of Transcript of Records (T.O.R)
3. Two (2) sets of photocopies of Diploma
4. Certification from Higher Education Institution (HEI)
Fees:
Php 40.00 per copy
Instructions:
1. Files the application to the Student Assistant and Service Division (SASD) Staff, Office of Student Services
(OSS).
3. Submits the accomplished application form with the attached school credentials and official receipt to the
SASD Staff and receives claim stub.
o If OFW (Land-based), follows-up with OSS the Control No. and Houseway Bill and date of release
from DFA
Picks-up the CAV and documents with red ribbon upon payment to DFA.
CHED Form No. CED 2 (Application Form)
Date ________________
Requirements:
1. Photocopy of Passport
2. Certified True Copy of Transcript of Records from the school last attended
3. Copy of Diploma or Certification of graduation authenticated by the Registrar of the school
where he/she graduated
4. Notice of Acceptance indicating the quota number of the student issued by the HEIs
Procedure:
1. Files the application to the Student Assistant and Service Division (SASD) Staff, Office of
Student Services (OSS)
3. Submits O.R. to SASD and receives instruction when to claim the CED
4. Comes back to OSS to claim the CED on the specified date of release
CHED Form No. CEM 2 (Application Form)
Date ________________
Requirements:
1. Photocopy of Passport
2. Certified True Copy of Transcript of Records from the school last attended
3. Copy of Diploma or Certification of graduation authenticated by the Registrar of the school
where graduated
4. Notice of Acceptance indicating the quota number of the student issued by the HEIs
5. National Medical Admission Test (NMAT) result
Procedure:
1. Files the application to the Student Assistant and Service Division (SASD) Staff, Office of
Student Services (OSS)
3. Submits O.R. to SASD and receives instruction when to claim the CEM
4. Comes back to OSS to claim the CEM on the specified date of release
Commission on Higher Education
Office of Programs and Standards
Division of Agriculture, Maritime and Engineering
Maritime Education Unit
__________________________
Date
Through Channels
Sir:
1. Board Resolution on the operation of the new course certified by the Corporate Secretary;
2. Feasibility study indicating the need and the relevance of the course to the development
of the community and the resources and capabilities of the school to achieve/implement
the objective of developing the community;
3. Articles of Incorporation and By-Laws duly registered with the Securities and Exchange
Commission (SEC);
4. Copy(ies)of the Transfer Certificate(s) of Title (TCT) of the school site;
Commission on Higher Education
Office of Programs and Standards
Division of Agriculture, Maritime and Engineering
Maritime Education Unit
19. List of Library holdings classified into Cultural, Filipiniana, and Professional,
(Professional books are limited to the course being applied for);
20. Application and inspection fees in the amount of Two Thousand Pesos (P2,000.00) must
be issued in favor of the Commission on Higher Education (CHED)
21. Bond in the amount of Two Thousand Pesos (P2,000.00) per course which should not
exceed Five Thousand Pesos (P5,000.00) per school irrespective of the number of
courses. Schools which have already filed the maximum amount of Five Thousand Pesos
(P5,000.00) need not file an additional bond.
22. Quality Standard System (QSS).
I, as the Chairman of the Board/President, promise to maintain the standards required for
this course and to follow faithfully all the laws, rules and regulation and the requirements of the
Commission on Higher Education governing the operation of authorized private school course
and to inform the CHED of any plan or action regarding closure or phasing out of the course or
any changes in the prescribed requirements of CHED shall be deemed sufficient cause for the
revocation of the authority granted.
The school will not conduct classes in the course applied for above until and unless this
application is approved and the corresponding Government Permit is issued by the Commission
on Higher Education.
___________________________
Chairman of the Board/President
NOTARY PUBLIC
Commission on Higher Education
Office of Programs and Standards
Division of Agriculture, Maritime and Engineering
Maritime Education Unit
__________________________
Date
Through Channels
Sir:
5. Pictures of school buildings (old and new), classrooms, laboratories, libraries, medical and
dental health facilities, canteen, sports facilities, canteen, sports facilities, audio- visual room,
and computer room and comfort room;
6. Proposed budget for the succeeding school year approved by the Board of
Trustees/Directors;
7. Copy of the latest Financial Statement of the school certified by an Independent Certified
Public Accountant;
8. Copy of curriculum duly noted by CHED;
9. Copy of the latest tuition and other school fees duly noted by the CHED;
10. Copy of Retirement Plan of the school registered with the securities and Exchange
Commission;
11. List of School Administrators, i.e. President, Vice-President(s), Deans, Department Heads,
etc., including the following (use MEU Form-IC-Administrative Profile):
a) Position/Designation;
b) Educational qualifications (where and when obtained);
c) License
d) Sea/Teaching experience
e) Trainings (IMO 6.09 and 3.12 or equivalent)
f) Status of appointments;
g) Other Benefits.
12. Updated list of Academic Teaching Staff including (use MEU Form 1A and 2B for General
Education and Professional Subjects respectively):
a. Educational qualifications (where and when obtained);
b. Field of specialization by degree;
c. Years of experience (industry/teaching/sea service);
d. Subject assignment;
e. Status of appointment;
f. Number of Teaching/contracts hour per week;
g. Rate of salary per month/hour;
h. Other benefits;
i. Trainings (IMO 6.09 and 3.12 or equivalent)
13. Updated list of non-teaching/nonacademic personnel including the following (supported with
documents);
a. Educational qualifications (where and when obtained);
b. Field of specialization;
c. Position/Designation;
d. Status of appointment;
e. Rate of salary per month/hour;
f. Other benefits;
g. Outside employment, if any.
Commission on Higher Education
Office of Programs and Standards
Division of Agriculture, Maritime and Engineering
Maritime Education Unit
14. List of laboratory facilities, equipment, supplies and materials (use marine deck/engine
department of MEU Form 1);
15. List of library buildings classified into Cultural, Filipiniana, and Professional;
16. (Professional books to be limited to the course being applied for);
17. List of Athletic facilities, equipment and supplies;
18. List of medical and dental facilities;
19. Application and inspection fees in the amount of Two Thousand Pesos (P2,000.00);
20. Quality Standard System (QSS) certificate.
I, as the Chairman of the Board/President, promise to maintain the standards required for
this course and to follow faithfully all the laws, rules and regulation and the requirements of the
Commission on Higher Education governing the operation of authorized private school course
and to inform the Commission of any plan or action regarding closure or phasing out of the
course or any changes in the prescribed requirements. I acknowledge that any requirements of
the Commission shall be deemed sufficient cause for the revocation of the authority granted.
The school will not conduct classes in the course applied for above until and unless this
application is approved and the corresponding Recognition is issued by the Commission on
Higher Education.
___________________________
Chairman of the Board/President
NOTARY PUBLIC
COMMISSION ON HIGHER EDUCATION
Fees:
Php 30.00 per OTC
Procedure
5. Comes back to OSS to claim the OTC on the specified date of release