Engagement Talent: Mihaela Joian

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TALENT

ENGAGEMENT

Mihaela Joian
HR Manager @ Cegeka Romania
WORDS
THAT DESCRIBE ME BEST
WORDS
THAT DESCRIBE ME BEST

do create empower
+10 YEARS
experience in HR
in the following areas
+10 YEARS
experience in HR
in the following areas

Recruitment & Selection Compensation & Benefits


(executive search, headhunting) HR policies
Learning & Development HR workflow development
Performance management
TALENT
ENGAGEMENT
TALENT
ENGAGEMENT

recruit maintain develop


WHAT IS
ENGAGEMENT
TALENT ENGAGEMENT
TALENT ENGAGEMENT

Talent engagement describes the relationship


between an organization and its employees.
TALENT ENGAGEMENT
TALENT ENGAGEMENT

An "engaged employee" is one who is fully involved in


and enthusiastic about his or her work.
TALENT ENGAGEMENT
TALENT ENGAGEMENT

An engaged employee takes pride in his work, is committed, usually


exceeds dutys call and often takes positive action to strengthen the
organizations reputation and interests.
TALENT ENGAGEMENT
TALENT ENGAGEMENT

He s emotionally connected with the organization


and wants it to succeed.
WHY
MATTER
TALENT
ENGAGEMENT

32%
ENGAGED

Source - Gallup Study


TALENT
ENGAGEMENT

32% 50.8%
ENGAGED NOT ENGAGED

Source - Gallup Study


TALENT
ENGAGEMENT

32% 50.8% 17.2%


ENGAGED NOT ENGAGED ACTIVELY
DISENGAGED

Source - Gallup Study


New employees are
considerably more engaged

Source Quantum Workplace Study


New employees are
considerably more engaged

77.6%

<1 Years

Source Quantum Workplace Study


New employees are
considerably more engaged

77.6%

67.0%

<1 Years 1-2 Years

Source Quantum Workplace Study


New employees are
considerably more engaged

77.6%

67.0%

63.5%

<1 Years 1-2 Years 3-5 Years

Source Quantum Workplace Study


New employees are
considerably more engaged

77.6%

67.0%

63.5% 63.2%

<1 Years 1-2 Years 3-5 Years 6-9 Years

Source Quantum Workplace Study


New employees are
considerably more engaged

77.6%

67.0%
64.3%
63.5% 63.2%

<1 Years 1-2 Years 3-5 Years 6-9 Years 10-14 Years

Source Quantum Workplace Study


New employees are
considerably more engaged

77.6%

67.6%
67.0%
64.3%
63.5% 63.2%

<1 Years 1-2 Years 3-5 Years 6-9 Years 10-14 Years 15 Years+

Source Quantum Workplace Study


PILLARS OF
BUILD A TRUST
CULTURE
BUILD A TRUST
CULTURE
UNDERSTAND WHAT YOUR
EMPLOYEES THINK AND WANT
UNDERSTAND WHAT YOUR
EMPLOYEES THINK AND WANT
PROVIDE CLEAR CAREER PATHS
Younger employees will shift the definition of leadership
PROVIDE CLEAR CAREER PATHS
Younger employees will shift the definition of leadership
HAVING FUN
TOGETHER
HAVING FUN
TOGETHER
HAVING FUN
TOGETHER
HAVING FUN
TOGETHER
HAVING FUN
TOGETHER
HAVING FUN
TOGETHER
HAVING FUN
TOGETHER
ENGAGEMENT
DRIVERS
QUALITY WORK
OF LIFE

COMPANY
PRACTICES
ENGAGEMENT PEOPLE

TOTAL OPPORTUNITIES
REWARDS

Source Aon Hewitt


HOW TO MEASURE
TALENT ENGAGEMENT?

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?

Employee
Satisfaction

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?

Employee
Retention

Employee
Satisfaction

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?

Employee
Retention

Employee
Satisfaction

Employee
Productivity

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?

Employee
Retention

Employee External
Satisfaction Service
Value

Employee
Productivity

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?

Employee
Retention

Employee External Customer


Satisfaction Service
Value Satisfaction

Employee
Productivity

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?

Employee
Retention

Employee External Customer Customer


Satisfaction Service
Value Satisfaction Loyalty

Employee
Productivity

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?

Employee Revenue
Retention Growth

Employee External Customer Customer


Satisfaction Service
Value Satisfaction Loyalty

Employee
Productivity

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?

Employee Revenue
Retention Growth

Employee External Customer Customer


Satisfaction Service
Value Satisfaction Loyalty

Employee
Profitability
Productivity

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?
Attrition Rate

Employee Revenue
Retention Growth

Employee External Customer Customer


Satisfaction Service
Value Satisfaction Loyalty

Employee
Profitability
Productivity

Source Harvard Business Review Study


HOW TO MEASURE
TALENT ENGAGEMENT?
Attrition Rate NPS

Employee Revenue
Retention Growth

Employee External Customer Customer


Satisfaction Service
Value Satisfaction Loyalty

Employee
Profitability
Productivity

Source Harvard Business Review Study


Email: mihaela.joian@cegeka.com
Linkedin Profile:
Phone: +4 0747 032 050

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