Using Tense Appropriately in Business Descriptions

Use simple past tense to describe something that wholly occurred at a

specific time in the past:
I graduated from NYU in
(That's when the ceremony
1998.
occurred.)
NOT: I have graduated since
(Incorrect!)
1998.
I finished the Hollins project last week. (Specific time)
I have finished the Hollins project last week. (Incorrect!)

Use present perfect tense to describe something that has been in

effect from a certain point in the past until now. Be careful! Some
verbs are used for specific actions; others are used for conditions that
cover lengths of time.
I met Mr. Flinders last year at a Convention in (Specific
Little Rock. time)
I have met him since last year. (Incorrect!)
I have known him since last year. (Correct!)

Use simple present tense to describe facts.

I work for IBS Corporation.
He's a sanitation engineer.
I am responsible for orienting new employees.
She answers company correspondence.

Use present progressive tense to describe ongoing projects.

I am developing new software.
She is teaching the hearing-impaired.
We are building a new mall in East Heights.