Phone: 770.569.

5791
Luiz E. Oliveira Email: Olumao@hotmail.com

Summary of Experience and Skills

 Over 18 years of experience as a Systems Engineer designing, developing,
implementing and maintaining commercial and business applications for high technology
industries.
 Expertise in Telecommunications, Inventory, Financial, Scheduling, Manufacturing and
Logistics.
 Experienced and skilled in Project Leadership, Supervision and Training.
 Excellent communication skills, including fluency in English, Portuguese and Spanish.
 Extensive knowledge of Programming Languages and Utilities:
• HARDWARE: IBM 9021, IBM 3090, IBM PC
• OPERATING SYSTEMS: VM, MVS, VSE, WINDOWS, DOS
• LANGUAGES: PL/I, JCL, COBOL, COBOL II, C, CLIPPER, PASCAL
• DATABASES: IMS DB/DC, DB2, ORACLE
• APPLICATION TOOLS: QMF, EASYTRIEVE PLUS, PANVALET, ENDEAVOR, ROSCOE,
TSO, CSP, VISUAL BASIC 6.0, ACCESS, MS-PROJECT, ACF2, CICS, REXX

Experience
Senior System Analyst / Consultant at Toyota Motor Manufacturing, by Mastech Co.
Georgetown, KY 10/2001 – 05/2010

 Support Toyota logistics and manufacturing systems, including Foreign Trade Zone,
Overseas Pipeline, Duty Drawback, Global Assembly Line Control System, Toyota Logistics
Management System and Overseas Parts Ordering.
 Create and manage system documentation for Project Requirements, Scope, Business and
Technical Designs, Tests, Implementation Plan, User and System Manuals; Project
management for Small Projects.
 Provide Production Support, Analysis, Maintenance and Development of new multi-platform
applications using JCL, COBOL II, PL/I, DB2, IMS/DB DC (batch-BMP and on-line-MPP),
VISUAL BASIC, EXCEL, ACCESS, as well as, prepare and execute test cases.
 Prepare test data using IBM File Manager, SPUFI, QMF, IMS, DB2 FILE-AID to perform unit
and system testing.
Environment: TSO, PL/I, COBOL II, IMS DB/DC, DB2, REXX, ENDEVOR, XPEDITER, FILE
AID, QMF, VISUAL BASIC, EXCEL, ACCESS
 Produced system documentation on all levels to support the system implementation,
maintenance and handover.
 Responsible for documenting and testing multiple systems (listed above) in a disaster
recovery test.

Highlight Accomplishments
 Supported Toyota in receiving overseas parts and US Customs issues by gathering user
requirements, analyzing, developing and maintaining Foreign Trade Zone systems for 5
Toyota plants. The systems were audited by US Customs and changed Toyota status from
high to low risk in Homeland Security/Customs Border Patrol.
 Implemented FTZ and OS PIP with approximately 140 jobs and 170 programs in each of 5
Toyota plants with less than 1% of error.

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  Changed OS PIP and FTZ systems from processing only one supplier to multiple suppliers.
These changes were done for 2 Toyota plants in 160 hours, affecting more than 10 reports,
8 jobs and 10 programs.
 Recognized by co-workers, IS and user mangers for outstanding work when supporting all
Toyota US and Mexico plants on the following systems: Foreign Trade Zone, Overseas
Pipeline, Overseas Shipping Systems, Duty Drawback and Assembly Line Control.
 Determined the requirements, analyzed, developed and implemented E214 and ASN (ISF)
systems requested by US Customs in a timely manner.
 Stabilized Overseas Parts Ordering System, eliminating the risk of stopping Toyota
production in all North American assembly plants due to parts shortage.
 Supported a critical business system called Assembly Line Control, fixing problems that
jeopardize the production.
 Implemented a new version of Assembly Line Control in Toyota/SIA plant. It changed
around 120 jobs and 140 programs with less than 1% error.
 Started the process of sending reports as text files to network servers reducing paper and
printing costs. Today 98% of Toyota Systems are following this procedure.
 Designed and presented a cost reduction solution for the Duty Drawback system on
exported vehicles that reduces the processing time, increasing the stability and tax return
for Toyota.

Senior System Analyst / Consultant at AT&T, by Mastech Co.

East Brunswick, NJ 5/1998 - 7/2001
 Supported Card Provisioning Processing System (CPP), Calling Card System (CAS) and
Organization System Support (OSS) for AT&T.
 Engaged in requirement determination, analysis, development and implementation of new
system functions.
 Created and managed system documentation for Scope, Business and Technical Designs,
Tests, Implementation and Back-Out plans.
 Provided Production Support, Maintenance, and Development of new applications using
COBOL II, PL/I, DB2, IMS/DB DC (batch-BMP and on-line-MPP), as well as preparation and
execution of test cases.
 Participated in Production Support Group to identify and fix bugs in the in CPP and
CAS/OSS Systems.
 Prepared test data using SPUFI, Platinum, IMS FILE-AID to perform unit and system tests.
 Supported disaster recovery tests for the Calling Cards System (CAS).

Highlight Accomplishments
 Collaborated with technical support for AT&T’s company calling cards system designing a
new function to control the user’s calling records; reducing the help desk requests by 15%.
 Mentored team members, provided expert assistance for COBOL II, PL/I, JCL, IMS and DB2
platform.
Environment: TSO, PL/I, COBOL II, IMS DB/DC, DB2, EASYTRIEVE PLUS, REXX

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_________________________________________________________________________________________________________________________________________________

Systems Engineer - EDS – Electronic Data Systems

Rio de Janeiro, Brazil 7/1991 – 4/1998
 As a Project and Technical Leader, coordinated 5 programmers and analysts, in order to
develop the part ordering function of the Material Global Operations System for General
Motors Brazil and US.
Environment: PL/I, IMS DB/DC, EASYTRIEVE, COBOL II
 Contributed as Technical Leader, supervising 5 programmers and analysts, developing
vehicle explosion and inventory functions for Inventory Global System for General Motors
Brazil and US. Environment: PL/I, IMS DB/DC, EASYTRIEVE, COBOL II
 Developed the GM-Brazil financial accounting system interface covering more than 400 GM
dealers.
Environment: PL/I, IMS
 Provided support in the development of Material Scheduling System for General Motors US.
Environment: PL/I, EASYTRIEVE, IMS, DB2
 Directed and Implemented PL/I, IMS DB/DC training classes for EDS-Brazil (Rio de Janeiro
branch), including the creation of the student workbooks and teaching a group of 50
analysts and trainees.
Environment: PL/I, ROSCOE, TSO, IMS DB/DC
 Participated in Global Client Server Skill Enhancement Project.
Topics included: Visual Basic, CSP, Access, MS-Project, Oracle Foundations, C, C/S
Foundations, LAN concepts, SLC roadmap user class, project management/basic
scheduling/start up/planning/execution and close down, requirements determination, C/S
human computer interaction, C/S human computer workshop and C/S design
considerations.
 Supported Industrial and Financial systems for General Motors Brazil.
Environment: PL/I, IMS/DB2, Sequential and VSAM Files, CICS
 Created Security access rules and procedures management for several systems and was
involved in production support for Shell (Brazil).
Environment: ACF2, VM, MVS, VSE

Highlight Accomplishments
 Created communication, resource, assessment risks and implementation plans for Material
Global Operations System for General Motors Brazil and US.

Education
 Post-Graduate of Science - System Analysis in Information Technology
Catholic University of Rio de Janeiro, Rio de Janeiro, Brazil
 Bachelor of Science - Engineer
Catholic University of Rio de Janeiro, Rio de Janeiro, Brazil

Interpersonal Skills
 Dynamic,
 Self-motivated
 Focused
 Good interpersonal skills

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