Name_______________________________________ Class______________________________

Progress Test 2 (Units 58)

Track 6
LISTENING
1 Listen to Martin McNaughton summarizing two companies performances over the
past year. Complete the notes below with the figures you hear. You will hear the
presentation twice.
Profits at Simpsons Profits at Litty
increased at Highfield in March: _______________3
_______________ percent since last year
1

in September: _______________
current years profits: predicted for last quarter:
_______________2 _______________5
2 Listen to a TV presenter speaking about five people who have been nominated for a
business award. Match the descriptions (ae) to the names below. You will hear the
presentation twice.
6 Catherine Roper a) has taken over another company
7 Deepak Patel b) has a number of overseas branches
8 Ricky Rand c) went to university
9 Gary Bell d) recently moved into a different area of business
10 Melanie Rogers e) has always worked for the family business

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LANGUAGE
A Rewrite the underlined phrases with the correct alternatives.
11 I recommend that you dont talk about money.
You ________________ (shouldnt / dont have to) talk about money.
12 Its essential that we order the new stationery supplies today.
We ________________ (must / should) order the new stationery supplies today.
13 It isnt necessary for you to attend the meeting.
You ________________ (mustnt / dont have to) attend the meeting.
14 I advise you to take plenty of business cards with you on your trip.
You ________________ (have to / should) take plenty of business cards with you on your trip.
15 Where I work its necessary for everyone to start work at 9.00.
Where I work everyone ________________ (should / has to) start work at 9.00.

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B Complete the gaps in the sentences using one of these words.
at / by / to / in / of
16 Sales increased nine percent from 1.2m ________________ 1.4m.
17 Profits have grown ________________ ten percent in only eight months.
18 Employee numbers reached a peak ________________ 1,049 in the year 2002.
19 There has been a general increase ________________ sales over the last quarter.
20 Last month turnover stood ________________ $2.9m.

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READING
A Match each of these statements (2125) about conversations with one of the
paragraphs (iv).
21 A brief conversation led to important changes for one company.
22 Perhaps we should learn from our European neighbours.
23 Good conversation can help to motivate staff.
24 Talking to colleagues is a good way of dealing with problems at work.
25 Effective conversation is important in your private and work life.
B Now complete the gaps (2630) in the article with the sentences (ae) below.
a) This is because it enables people to discuss issues and solve everyday work difficulties.
b) Its about listening to the other person and responding.
c) It may come as a surprise to some what people can learn from casual conversation.
d) However, this is something British businesses are only starting to realise.
e) In addition, conversation enables colleagues to work better as a team.

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i) As many European cultures have already known for years, being good at conversation is a key
skill both socially and in business. ____________________ 26.These companies are gradually
recognising that good conversation is more than just making sure the person youre speaking to
has got your message. ____________________27. This two-way interaction generates idea after
idea.
ii) Mark Satchell of TDR International says, Managers used to see their staff chatting as a
sign of them wasting their time or not having enough to do. What managers failed to see was
the way conversation builds relationships between employees and between staff and their
managers. ____________________ 28. This in turn aids company loyalty, staff retention
and, ultimately, productivity!
iii) ____________________ 29. The office cleaner of a large London organisation, for
instance, was chatting to the MD early in the morning and happened to mention that staff
regularly left their windows open. Nothing more than that! But, within a week staff had
been reminded by the MD to close their windows before going home, office security
improved and the heating bill was reduced!
iv) Face-to-face conversation puts people in touch with each other, rather than distancing
them, as e-mails are often said to do. This kind of communication can reduce stress in
the workplace. ____________________ 30. If employees cant sort out problems among
themselves, they can grow into something much bigger!
v) So, as Malcolm Rogers of the Mallory Business School says, I think it would be a good
idea to do the same things our Spanish, Italian, French and Portuguese colleagues do
greet everyone in the morning, have a coffee together, enjoy an extended lunch and,
most importantly, engage in some good old-fashioned conversation.

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SKILLS
A Put the sentences (af) into a logical order to introduce a presentation.
a) This morning Im going to outline the companys performance over the last year.
b) If you have any questions please do not hesitate to interrupt me.
c) Ill start with the predicted turnover and profits.
d) Ive divided my talk into two parts.
e) Then Ill move to look at what the actual figures were.
f) On behalf of FonBell Id like to welcome you here today. My names Sally James.
31 _______________
32 _______________
33 _______________
34 _______________
35 _______________
36 _______________

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B Complete the short dialogues below with the expressions (aj).
37 A: Ive got a new job!
B: Thats great. _______________
38 A: Have you been to London before?
B: No I haven't. _______________
39 A: _______________
B: I agree. We know far too little about what the market needs.
40 A: Is everyone here?
B: _______________ Barbara is running a little late.
41 A: How long are you staying?
B: _______________
42 A: Would you like to meet for lunch?
B: _______________ Ive got a meeting with a client.
43 A: Quiet please, everyone.
B: Thanks Dave. _______________
44 A: _______________
B: Im not very keen actually.
45 A: Heres your wine.
B: Thanks. _______________

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46 A: Do you mind if I have another coffee?
B: Go ahead. _______________
a) Im afraid I cant.
b) Congratulations!
c) Cheers!
d) Its my first trip.
e) Just until tomorrow.
f) Help yourself.
g) We need to look into this in more detail.
h) Could you just hang on for a minute?
i) Lets get down to business.
j) How do you feel about that?

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VOCABULARY
A Choose the best word to complete these sentences.
47 Please could you submit the ________________ form by 22 August.
a) offer b) application c) covering d) probationary
48 Were looking for someone with excellent communication________________
a) education b) qualificationsc) skills d) experience
49 There are over a hundred references to ________________
a) shortlist b) enable c) make d) check
50 Could you type up the ________________ after the meeting?
a) agenda b) minutes c) AOB d) items
51 Ive just started a new job and have been thrown in the ________________ end.
a) big b) wide c) deep d) long
52 My boss has no ________________ and really embarrassed himself at lunch yesterday.
a) traditions b) customs c) greetings d) manners
53 It was a great eye- ________________ doing business in Japan.
a) turner b) opener c) closer d) widener
54 We need to come up with a new marketing ________________
a) exhibition b) campaign c) mailshot d) commercial

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B Complete the gaps in the sentences using the correct form of the word in brackets.
55 BTW is an ________________ (advertise) agency that specialises in hoardings and billboards.
56 Some companies compare their main ________________ (compete) products with their own.
57 Susan had lots of ideas for new ads, but they were all less than ________________ (inspire).
58 What do you think is the best way of ________________ (promote) our latest credit card a
commercial or leaflets?
59 Some companies use ________________ (humour) slogans to attract consumers.
60 One successful advertising technique is celebrity ________________ (endorse).
61 Shall we attend the Munich ________________ (exhibit) this year?
62 Nike experimented unsuccessfully with its ________________ (expand) into non-athletic
shoes.
63 The campaign set out to make the juices look as mouth- ________________ (water) as possible.
64 Bad ________________ (publicise) is often considered better than none at all.

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C Complete the gaps in these sentences using the words from the box.
bankruptcy / venture capital / rating / recession / statement / refund
65 Would you like to receive your bank _______________ monthly or annually?
66 Like many other entrepreneurs in the 1990s, Simon Nixon never received any _______________
to help him establish his business.
67 The company cant pay its debts I think its heading for _______________
68 Buyers and sellers on Amazon.com give a _______________ for the quality of service provided.
69 The economys still doing badly. The countrys been in a _______________ for years and I cant
see the situation improving.
70 I returned the faulty goods to the wholesalers and they gave me a full _______________

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WRITING
A You work in the finance department of a caf chain. A colleague has asked you for
information about the companys turnover and pre-tax profits over the previous six
months. Write a brief summary (40 to 50 words). Use the graphs to help you.

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B You work for a chemical company. Your company, ChemicTel, has decided to make
changes to the way salaries are paid. Your boss has asked you to send a memo to all his
staff to inform them of the changes. Use your bosss notes below to help you write the
memo. Write 120 to 140 words.
Include the following information:
Salaries will now be paid on the 25th, not the 28th
All salaries to be paid into your bank account no cheques
Detailed payslip will be sent to home address
For further information contact HR on Ext. 152

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