Accounts Receivable Enduser Training Manual PDF

Saudi Arabian Airlines
SAP ACCOUNTS
RECEIVABLE
FI_03
USER TRAINING MANUAL
2008
Version: 01
FI_03 Accounts Receivables Version 1 1

Accounts Receivables
Contents
Course Overview: FI03 Accounts Receivable Accounting ..........................................4
1: Course Introduction ..................................................................................................5
2: Curriculum ................................................................................................................6
2.1: Pre Requisite Training.................................................................................6
3: Business Processes Overview..................................................................................7
4: Business Impact .....................................................................................................11

4.1 Key Impacts ...............................................................................................11
4.2 : Glossary...................................................................................................11
5: Practical Component ..............................................................................................12
5.1: Unit 1: Finance Organizational Structures & Master Data in Accounts Receivable13
Exercise 1: Create Customer Master Record FD01 ......................................14
Exercise 2: Change Customer Master Records FD02 ...................................16
Exercise 3: Display Customer Master Record FD03 ......................................17
Exercise 4: Block /Unblock Customer Master RecordFD05 ...........................18
Exercise 5: Set Deletion Indicator FD06 .......................................................20
Exercise 6: Display Changes to Customer Master Record FD04...................22
5.2: Unit 2: Accounting Transactions in Accounts Receivable ....................................24
Exercise 7: Park Customer Invoice FV70......................................................25
Exercise 8: Post Customer Invoice FB70.....................................................27
Exercise 9: Post Customer Credit Memo FB75.............................................29
Exercise 10: Change Parked Document FV70..............................................31
Exercise 11: Display Accounting Document FB03 ........................................32
Exercise 12: Post Incoming Payments F-28 ....................................................34
Exercise 13: Reset Cleared Items - FBRA .......................................................36
Exercise 14: Document Reversal (Individual Reversal) FB08.......................38
Exercise15: Clear Customer Account F-32 ..................................................39
5.3: Unit 3: Customer Account Reports ......................................................................41
Exercise 16: Customer Balance Display FD10N ...........................................42

Exercise 17: Customer Account Analysis FD11............................................44
Exercise 18: Display/ Change Line items FBL5N..........................................46

Course Overview: FI03 Accounts Receivable Accounting
Course Version : 2008 - Version 1
Duration
3 Day
Course Goals
At the completion of the course the delegates should be able to;
1. Describe the SAP ERP MRO System organizational elements

2. Explain how the SAP ERP modules are integrated.
3. Explain Accounts receivable accounting functions
4. Maintain Accounts receivable master Records
5. Process Accounts receivable accounting transactions
6. Run standard Accounts receivable reports
Target Audience
Finance staff : SAP End Users
Prerequisites
Essential
PC Literacy
SAP O1 SAP Basics and Navigation Course
Basic Knowledge of financial Accounting
Course Content
Unit 1 : Maintenance of Customer Master Records

Unit 2 : Accounting Transactions in Accounts Receivables
Unit 3 : Customer Account Reports

1: Course Introduction
This course will focus on how SAP Accounts Receivable module manages customer
transactions and activities.
The starting point of the course will introduce the concept of Accounts Receivable
Customer Account Master Records creation and will give explanations with regards to
how it will relate to transactional processes. The course will also touch on the structures
of Customer master record and their significance to processes that are critical to invoice
posting, credit management and payment.
Master records fields and their impact on transactional processing will also be under
focus.
After the creation of the Customer Master records transactional processes will be
carried out in areas of: parking, posting, document changing, accounts clearing and
reporting.
The course material will aid in gaining knowledge and skills which will be of use in day
to day execution of transactions.

2: Curriculum
2.1: Pre Requisite Training
Course Content
SAP 01 Sap Basics and Sap Navigation Training
2.2: Finance Course Curriculum.
FI_01 GL Accounting
FI_02 Accounts Payable
FI_03 Accounts Receivable
FI_04 Fixed Assets
FI_05 Funds Management
FI_06 Bank Accounting
FI_07 FI Executive & Management

3: Business Processes Overview

4: Business Impact
4.1 Key Impacts
Business Process Impact
Approval of new Customer Master Record processes create, change, delete. Use
and changes to Customers of Workflow for master data maintenance in phase 2
Customer Invoice Approval Invoices will be entered into the system prior to approval.
Approval of Customer Invoices will be made on-line
(Workflow for Phase 2)
Foreign Currencies Invoices can be entered using Foreign currencies
Exchange Rates Exchange rates will be maintained in SAP
Delete Customer Customers that qualify for deletion will be deleted using
Archiving
Block Customer Customers can be blocked for posting and payment
One time Customer Users have the option of using one time Customer
accounts accounts for processing
4.2 : Glossary
Terminology Meaning
Software being used for business processes : System

SAP
Application Products
Capturing /introducing a Journal, Invoice, Credit notes into

Parking
the SAP system
Posting Approval of Accounting Documents
4.3: Post Go Live Support Process
Any queries:
Contact Telephone: 4000
E-mail: ithelpdesk@saudiairlines.com.sa
LAN : http://ahd.sv.net

5: Practical Component
The following Unit will focus on exercises that will help you learn how to apply the SAP
Accounts Receivable Business Tools to your Job.
There are a series of exercises relating to Business Scenarios, with detailed

instructions and notes.
If at anytime you have any questions, please feel free to stop the Trainer and ask
questions.

5.1: Unit 1: Finance Organizational Structures & Master
Data in Accounts Receivable
This unit will look at Financial accounting organizational elements and how they relate
to accounts receivable master data maintenance i.e. the creation, changing displaying,
blocking and marking for deletion of a customer
Accounts Receivable records all accounting transactions for dealings with customers.
Much of its data is obtained from Sales and Distribution to be available in the second
phase.
There are various methods of creating the customer master records but before its
creation there are requirements that need to be fulfilled first:
Preparation of the new Vendor master request form
Checking and verification of the form
Checking the existence of the Vendor master record in the system
Master data must be maintained centrally to ensure data integrity.

Exercise 1: Create Customer Master Record FD01
You are required to create the new Customer master records which will be used for the
processing of SAUDIA (Saudi Airlines Business Units) Customer (Debtor) Accounts.
1. To process create Customer Master Data follow the menu path- double click the
last level or make use of the command field and enter the transaction code
FD01 :
Accounting Financial Accounting Accounts Receivable Master

Records FD01 Create
2. Update the required and optional fields by capturing the necessary data:-
Field Name Description Values

Customer Code identifying the customer account. This Example: leave blank ( Allocated by
number can be internally or externally generated the System)
by the system
Company code Code identifying a separate legal entity in Saudia Example: 1100
Account group Code used to determine the classification of the Example: Saudia Local Customers
account
3. Click on the Enter button or press Enter on keyboard to confirm your

entries and continue.
4. Enter Company in the Title field by selecting it from the down list.
5. Enter Customer name in the Name field.
6. Enter the First three characters of the customers name in the Search Term
field.
7. Enter Street name in the field
8. Enter the Postal code of customer in the postal code filed.

9. Enter city of customer in the city field.
10. Enter SA in the country field
11. Click on the Display next tab page button or Tab.
12. Enter Vendor account number only if the Customer is also a vendor, or
alternatively leave the field blank.
13. Click on the Display next tab page button or Tab.
14. Enter SA in the Bank Ctry (Country) field.
15. Click the options button in the bank and make a selection of the bank your
customer banks with from the produced list.
16 Click on the Display next tab page button
17. Enter in the 10201xx Rec (Reconciliation) Account field.
18 Enter in the 002 Sort Key field.

19 Click on the Display next tab page button.
20 Enter SV04 in the Terms payment field.
21 Enter CET in the Payment methods field.
22. Click in the Check box
23. Enter SA01 in the dunning procedure field or click F4 for options and choose
from the list.
24. Click on the Enter button or press Enter on keyboard to confirm your
entries and continue.
25. Click on the Save button or press F8.
26. Click on the Exit button or press Shift+F3 to return to the SAP Easy
Access screen.
Note: A message Customer number 1100XX was created in company code

1100.will be displayed on the status bar. Take down the number.
The system task is complete.

Exercise 2: Change Customer Master Records FD02
The SAP ERP system allows you to revisit a created customer record and make some
changes; however, for any changes made, the system records such changes.
Please change any field of the Customers account.
1. To change a Customer master follow the menu path or use transaction code
FD02:

Records FD02-Change
2. Update the following required and optional fields:
Customer Code identifying the Customer account Example: customer created in

Exercise 1
Company code Code identifying a separate legal entity. Example: 1100
3. Click the Enter button to confirm your entries and continue.
4. Enter additional data to the Customers name.
5. If you want to change such fields as bank details click the

Tab or use to go to bank details screen/page.
6. Change the account number in the Bank account field.
7. Click on the Save button or press Ctrl+S to update Customer master.
Access screen.

Exercise 3: Display Customer Master Record FD03
You want to post a Customers invoice to a Customers account that was last posted to
several months back. With the details you have on hand you need to cross check with
the system record whether the Customer is the correct one.
Display the customers record from the system.
1. To display a Customer master record follow the menu path or use transaction
code FD03:

Records FD03-Display.


Exercise 1
Company code Code identifying a separate legal entity Example: 1100
4. Click on any 1(one) of the 3 (three)

Tabs each one in turn to
view maintained Customer data or use to move to next tab page.
5. To view Company code data Click button.
6. Click on the Display next Tab page or press F8.
Access screen.
The system task is complete

Exercise 4: Block /Unblock Customer Master RecordFD05
This transaction allows you to block or unblock a customer record and when a
Customer master record is blocked you can not post any transactions to that.
In this exercise you need to:
Block a Customer master and then post a transaction to the blocked account
Unblock a customer.
Note: Only block an account if there are no more open items in the account. If an
account is blocked, you cannot clear any open items in it.
1. To block a Customer master follow the menu path or use transaction code
FD05:

Records FD05-Block/unblock
Customer Code identifying the Customer account. Example: Customer created in

Exercise 1
Company code Code identifying a separate legal entity. Example: 1100
3 Click the Enter button to confirm your entries and continue.
4 Select Check box i.e. if you want the block to affect all
Company code in which the Customer is found. Or Select
Check box if you want to restrict the blocking to a
specific Company Code.

5 Click on the Save button or press Ctrl+S to update Customer master and
block it for postings.
Note: A message will be displays on the status bar that Changes have been
made.
THE UNBLOCKING :
Repeat steps I and 2 from the blocking exercise if you had exited from the
transaction
6. Click on the Enter button or press Enter to unblock the Customer master
record.
7. Deselect the Check box if you want the unblock to affect

all Company codes in which the Customer is found. Or deselect
Check box if you want to restrict the unblocking to a
specific Company Code.
8. Click on the Save button or press Ctrl+S to update Customer master.
Access screen.

Exercise 5: Set Deletion Indicator FD06
You cannot physically delete a Customer master directly. However, you can mark it for
deletion. After ensuring that no transaction is posted to this Customer account for a
period of one fiscal year, this record can be archived.
In this exercise you need to mark Customer master for deletion.
1. To mark Customer master for deletion follow the menu path or use transaction
code FD06 to complete the exercise;

Records FD06-Mark for deletion

Customer Code identifying the Customer account Example: Customer created in
Exercise 1
Company code Code identifying a separate legal entity . Example: 1100
4. Select the All areas check box. This process flags the Customer record for
deletion.
5. Click on the Save button or press Ctrl+S, to update the Customer

master.
Note: The message bar displays Changes have been saved.

THE UNMARKING
Repeat steps I and 2 from the marking for deletion exercise if you had exited
from the transaction
6. Click on the Enter button or press Enter.
7. Click on the All areas check box to deselect. This process removes the flag for
Customer record deletion.
8. Click on the Save button or press Ctrl+S, to update the Customer master.
Access screen.

Exercise 6: Display Changes to Customer Master Record FD04
A Customer master created earlier was changed you are required to display these
changes and note which fields have been changed, who changed the entries, the date
and time they were changed.
1. To view Customer master data changes follow the Menu path or use transaction
code FD04 to complete the exercise:

Records FD04 - Display Changes

Customer Code identifying the Customer account Example: customer created in Exercise 1
3. Click the Enter button.
4. Click once on any of the changed fields.
5. Click on the Choose button or F2 to reveal the changes made on the

selected field.
6. Click on the Choose button or F2 to view the following;

7. Click on the Continue/ Enter button.
Access screen.

5.2: Unit 2: Accounting Transactions in Accounts
Receivable
The unit will introduce you to accounting transactions in accounts receivable such as
parking, checking, approving, and reversing invoices. It will also help in understanding
how Accounts receivable records all accounting transactions for dealings with
customers.
Trainees will learn how to use general and simple accounts receivable transactions and
also be able to provide up to date information on customer accounts. Management of
customer accounts in terms of reconciliations will also be under focus.
An authorised user can reverse a posted document. If the user is determined that a
posted document is incorrect he will enter the Original SAP document number in the
reverse transaction and post. The system will generate a new document number for
the reversal entry. The user will record the reversal number on the original supporting
documents and note on them that the document was reversed. The reversal document
posts opposite entries to the ledger
Accounts receivables Documents can be displayed by authorized users at any time.
Users use the Display Customer Document transaction and enter the SAP document
number. Users can also search for the specific document using a number of search
criteria including Document date, type, user and generally any other information on the
original document. Users can display single documents or document lists
All invoices in SAP AR will be corrected or adjusted only in SAP

Exercise 7: Park Customer Invoice FV70
Using this standard accounting function, you can enter Invoice in the system without
posting to the Accounts Receivable sub ledger. The PARKED Invoice is subsequently
subjected to checking, approval and posting to Accounts Receivable.
Park a Customer invoice.
1. To park customer invoice follow the menu path or use transaction code FV70 to
complete the exercise:
Accounting Financial Accounting Accounts Receivable Document

Entry Document Parking FV70 - Edit/Park AR invoice

Customer Customer # Example: customer created in
exercise 1
Invoice date Date of the invoice To-days date
Reference Customer Invoice Number Example: Invoice # 345
Posting Date Date for posting to Ledger Todays date
Currency Invoice currency Example: SAR
Amount Invoice Amount 100000
Text Invoice Description Example: Invoice for Services
G/L acct GL Account number Example: G/L related to you
D/C Code identifying whether line item is a debit or a Example: Credit

credit
Amount doc.curr. Amount to be posted for the line item Example: 100000
Text Description of line item +
3. Click on the Enter button.
4. Simulate invoice before posting. To do so, click Simulate button.

Simulation button enables the user to review the Invoice as if it had been posted
including any system generated postings. The system also validates the posting
data.
5. Click on the Back button.

6. To park the invoice, click Save Parked Invoice button.
7. The message at the status bar informs you that Invoice number 1700000xxxx
was PARKED"
Access screen.

Exercise 8: Post Customer Invoice FB70
You are going enter and post Customer invoice using the Customer you created in an
earlier exercise. This transaction creates postings in Accounts Receivable Sub Ledger
and updates also the relevant GL Accounts (e.g. reconciliation account).
1. To enter Customer invoice follow the menu path or use transaction code FB70 to

entry FB70 Invoice
2. Update the following required and optional fields for 1st line item by clicking tab
button.
exercise 1
Invoice date Invoice date Example: todays date
Reference Additional document description Example: Invoice
Amount Invoice Amount Example: 500
3. Update the following required and Optional Fields for 2nd Line item
GL Account Code of the account this is being charged or Debited Example: G/L related to you
D/C Code identifying whether line item is a debit or a Example: Credit
credit
Amount Amount to be posted for the line item Example: 500
Text Description of line item XXXXX
4. Click the Simulate button to replicate an overview of the document

before posting. The system will display the document overview.
5. Click on the Save button or press Ctrl+S to post the invoice.

6. The system will display the number of the document generated by this Invoice,
record this below.
Record Document Number: issued by the system : 17000000xxxxx
Access screen.
8. Please carry out all these steps once again in order to create another invoice for
the following exercises.

Exercise 9: Post Customer Credit Memo FB75
The SAP ERP system allows you to post a document with a complete opposite entries
to the original customer invoice. This function can be used when a customer returns
goods sold
Note: An Account that was once debited will be credited and the other once credited will
be debited
In this exercise you need to post a Customer credit memo.
1. To post Customer credit memo follow the menu path or Use transaction codes
FV70 to complete the exercise:

entry FB75 - Credit memo
2. On the main screen update the following required and optional fields:

Customer Code identifying the Customer account Example:Account created in
exercise 1
Document date Credit note date. Example: todays date
Posting date Date that the business transaction occurred Example: todays date
Reference Credit note number. Example: Credit Memo 12
Amount Amount to be posted to Example: 500
G/L acct Account to which posting is related. Example:

Amount doc.curr. Document currency. By default system Example: 500
proposes the Company Code currency, but a
user can change it.
3. Click the Enter button to confirm the entries.
4. Click the Payment tab and update the following field:

Inv. Ref (Invoice) Number / description which refers to a original invoice. Example:4533
Entering the original invoice will copy the invoice details
from the original invoice.
Imp Note:-This will facilitate in clearing the Customer
account at a later point in time.
Inv. Ref (Fiscal Year) The fiscal year the invoice was created in Example: 2008

5. Click the Enter button to confirm the entries.
6. Click the Simulate button to simulate the posting. The system will
display document overview.
7 Click on the Save button or press Ctrl+S to post the document.
Note: The message bar displays Document 1700000xxx was posted in

company code 1100.
8. The system will display the number of the document generated by this Invoice,
record this below.
9. Record the document generated by this Invoice, record this below.
Document Number: _1700000xxx _____________________________________
Access screen.

Exercise 10: Change Parked Document FV70
The SAP ERP system allows users to change parked Customer documents since
invoices need to be verified for correctness before they are posted; therefore errors on
documents can be corrected before being posted.
In this exercise you are going to change the customer invoice.
1. To change a parked document use the following menu path - double click the
last level or make use of the command field and enter the transaction code FV70
Accounting Financial Accounting Accounts Receivables Document

Entry Documents Parking FV70 Park/Edit Invoice
2. Click on the button and the tree will be displayed.
3, Click on the button.
4. A listing of parked documents will be displayed, Double click on the document

you want to change/edit. The details of the parked document will be populated in
the relevant fields: Add extra text
5. Enter any detail in the Reference field.
6. Click on the Save button to record you changes.

7. A message will appear on the status bar informing you what has happened to the
document you changed.
8. To exit this transaction, click on the Exit button or press SHIFT-F3 until the
SAP Easy Access screen is displayed.

Exercise 11: Display Accounting Document FB03
Documents entered in the system can be viewed as and when they are required and
you are also able to make changes to the document. Please note that your changes will
be limited to certain fields.
The system offers you a function which allows you to search for a document number in
case you dont know the number of the document you want to display.
You are required to display a Customers document and make some changes to
permitted fields.
1. To display Accounting document follow the menu path or make use of the
transaction code FB03:
Accounting Financial Accounting Customers Document

FB03- Display
2. If you dont know the document number, click button to search

for documents:
3. The system will display a screen where you can enter your search criteria:

Fiscal year Fiscal year number Example: 2008
Document type Code identifying the method that the system uses to Example: DR
process the transaction
Posting date Date that the business transaction occurred Example:
5. Click Execute button to start searching.

6. The system will display a list of documents that fulfill your criteria:
7. To display your document, simply double click on it. The system will display the
document .

8. Click on the Exit button or press Shift+F3
Repeat step 1 in the above exercise If you know the document number you can
display the accounting document the following way
1. Enter the Document number you have on hand
2. Enter the Company Code 1100.
3. Enter the Fiscal Year 2008 or leave field blank.
4. Click on the Enter button to proceed.
5. Click on the button to change you screen view.
Note:- the system will show you more fields not shown under entry view
6. Click on the menu Document Display< >Change
7. Click on the Document header button.
8. Identify fields that can be changed and change header text
9. To store your changes in the document, click Save button.
10. Analyze it and Click on the Enter Continue/Confirm button to leave the
displayed document header sub screen.
11. To exit this transaction, click on the Exit button or press SHIFT-F3 until the
SAP Easy Access screen is displayed.

Exercise 12: Post Incoming Payments F-28
The SAP ERP system allows you to process customer payment and will match the two
documents i.e. the invoice and the incoming payment documents and at the same time
perform the (reconciling) clearing procedures. Processing of incoming payment can
also be done by normal parking and posting then executing a separate manual clearing
function at a later stage.
To process the incoming payment successfully using this transaction there must be an
invoice(s) on the customers account. However the post incoming payment will take care
of
Process the incoming payment
1. To post incoming payments follow the menu path or use transaction code F-28 to

Entry F-28 Post Incoming Payments
2. Update the required and optional fields;

Document Date The document date is the date on which the Example: todays date
original document was issued.
Company code Number of the company code that the Example: 1100
Customer belongs to
Currency Currency code.. Example: SAR
Reference the document number of the customer Example : xxxxxx
Account Bank Account number Example :1230124
Amount Incoming payment amount Example : 100

Account-Customer A number that identifies the Customer in the Example: 1100xxx
system
3. Click on the button.

4. All open items are selected by default. To deselect the items first click the Select
all . button.
5. Then click Deactivate Items button. All the open items are now
deactivated (they are no longer highlighted in blue).
6. Now you need to choose and select the items you want to clear. Double click on
the SAR Gross field for each of those items to be cleared.
7. You will need to select one more document to balance this clearing. Scroll
through the remaining documents and select this document.
Note: The system will highlight these items in blue. When the value of the
field not assigned is equal 0 and you can clear open items. See screen
below
8. You can check your document before postings. Select DocumentSimulate.
9. To post your entries, click the Save button.
10. The message bar displays: Document 1800xxxx was posted in company code
1100 record this number below.
Document Number:
__________________________________________________
Access screen.

Exercise 13: Reset Cleared Items - FBRA
A posting with clearing had been made to a wrong Customer Account due to similarities
in names therefore the incoming payment document has to be reversed to enable the
correct transaction to take place.
Note: An Accounting Document that contains line items have cleared

been can not be reversed it requires that the cleared items be reset first.
In this exercise youre going to display the clearing document and its line items, and
then reset the cleared document.
1. To reset cleared items follow the menu path or use transaction code FBRA to

FBRA - Reset Cleared Items

Clearing document Number of the document to be reset Example: 180000xxx
3. Click the Accounts button. The system will display all the accounts
involved in clearing operation:
4. Click the Continue button to continue.
5. Click the Items button to display documents cleared by the clearing

operation:
6. Click on the Save button or press Ctrl+S to post the resetting

7. A screen reversal of clearing Document will be displayed with 2 (two) options to
select from.
- Only Resetting will remove the clearing from the document that was cleared
and changes the documents status from cleared item to open item
- The clearing document also changes status to an open item and this has effect
on the overall Customer Account.
-Resetting and reversing will reset the cleared line items and also reverses the
clearing document
8. Click on Only Resetting button.
9. A message will appear on the status bar Clearing 180000xxx reset.

Note:If you choose Resetting and Reversal a pop up screen will appear requiring
completion (For you to complete this option you have to process another post with
clearing transaction)
10. Click on Resetting and Reversal.
11. Enter 01in the Reversal Reason field, and todays date or leave it blank.
12 A message clearing 180000xxxx reset will appear.
13. Click the Continue button to continue
14. A message will appear that document 90000xxxx was posted in company code
1100.
Access screen.

Exercise 14: Document Reversal (Individual Reversal) FB08
Sometimes posted document contains incorrect information. This function allows you to
reverse an incorrect document. A document to be reversed cannot include already
cleared items. If you want to reverse document that was already cleared, you need to
reset all cleared items before posting a reversal.
The resetting function has been carried out under the first part of Exercise 13.
1. To reverse a document, follow the menu path or Use transaction code FB08:

Reverse FB08 - Individual Reversal.

Document no. The document that is to be reversed. Example: 180000xxxx
Reversal Reason The reason the document will be reversed. Example: 01
3. Click the Display document before reversal button

or press F5.
4. Click the Back button or F3
5. Click on the Save button or press Ctrl+S.
6. The system will post a reversal document and a message will appear on the
status bar "Document 170000xxxx was posted in Company code 1100.
Access screen.

Exercise15: Clear Customer Account F-32
Authorised Users can access Open item Customer Accounts and assign and clear
debits and credits. The user will use the Account Clear transaction; select the items to
be assigned to each other and then post. The system will record the clearing
information (document numbers, date) on the original document.
The function allows you to clear matching open items on Customer account. In this
exercise you need to clear two open items on the Customer account.
1. To clear open items on Customer account follow the menu path or use
transaction code F-32 to complete the exercise:
Accounting Financial Accounting Accounts Receivable Account

F-32 Clear
2. Update the following required fields:

Account Code identifying the Customer account Example: See Customer
Accounts
Clearing date Date when you want the transaction to be Example: todays date
cleared. It is used later in a header of a clearing
document.
Company code Number of the company code that the Example: 1100
Customer belongs to
Currency Currency code. Example: SAR
Note: You can clear also the transactions posted in different currencies.
The system will automatically calculate and post exchange rate
differences.
3. Click the Enter button. The system will display open items that fulfill
previously entered criteria:
4. All open items are selected by default (later in this instruction how to change
default system settings). To deselect the items first click the Select all button.
5. Then click Deactivate Items button. All the open items are now
deactivated (they are no longer highlighted in blue).

6. Now you need to choose and select the items you want to clear. Double click on
the SAR Gross field for each of those items to be cleared.
7. You will need to select one more document to balance this clearing. Scroll
through the remaining documents and select this document.
Note: The system will highlight these items in blue. When the value of the
field not assigned is equal 0 and you can clear open items. See screen
below
8. You can check your document before postings. Select DocumentSimulate.
9. To post your entries, click the Save button. No real posting took place, but
the system stored a clearing document.
10. The message bar displays: Document 111000xxxx was posted in company
code 1100 record this number below.
Document Number:
__________________________________________________
Access screen.

5.3: Unit 3: Customer Account Reports
The unit will introduce how accounts receivable reports can be executed in the SAP
ERP system, However, a more detailed course FI_06 on Financial Closing & Reporting
will help you have broader view in reporting.
Authorised Users can view the Customer Account details (line items posted) using the
Customer Account Line item display transaction, or by drilling down on the account
balance from the Display Customer Account balance transaction
Documents update Customer Balances when posted. Authorised users can view
Customer Account Balances online using the Account Balance enquiry and entering the
Customer account number.

Exercise 16: Customer Balance Display FD10N
The SAP system allows you to display the Account Balances of the customer at any
given time and this report also allows you to navigate backwards (drill down) to the
individual document line items that make up the total in an of the columns you wish to
analyze.
Runt the balances report.
1. To display Customer Account Balances follow the menu path or use transaction
code FD10N to complete the exercise:
Accounting Financial Accounting Accounts Receivable Account

FD10N Display Balances.
2. Update the required and the optional fields.

Customer The Customer Number Example: Customer Number
created in the previous exercise
3. Click Execute button,
4. A Report below will be displayed

5. Double click balance figure on period 4 under credit column. This function will
allow to view individual documents line items.
7. Click on the Display Graphic button to display the graphic presentation of the
report The report above can be printed sent by e-mail, downloaded to various PC
applications and can be displayed graphically.
Access screen.

Exercise 17: Customer Account Analysis FD11
This transaction allows you to carry out an in depth Customer account Analysis, such
as business volumes analysis, open items due date analysis.
Execute the report and carry out some analysis.
1. To execute Customer Account Analysis follow the menu path or use transaction
code FD11 to complete the exercise:
Accounting Financial Accounting Accounts Receivable

Account FD11 Account Analysis.
2. Update the required and the optional fields:

Customer The Customer Number Example:Account created in
exercise
3. Click on the Enter button.
4. Click on the Open items net tab to view the open items analysis.
5. Double click on a figure under field line items which make up all
receivables will be displayed.

Access screen.

Exercise 18: Display/ Change Line items FBL5N
The display/change line items of Customer transactional report offers a different view of
customer documents, also allows you to view and analyze the status of each customer
documents.
Run the report and see what it has to offer.
1. To execute Display/Change line items follow the menu path or use transaction
code FBL5N: to complete the exercise:
Accounting Financial Accounting Accounts Receivable

Account FBL5N Display/Change line items
2. Update the required and optional fields with the required data:
Customer The Customer Number Example: Customer Number created in
the previous exercise
Company code Code identifying a separate legal entity Example:1100
3. Click on the Radio button.
4. Click on the Check box.
5. Click on the Execute button to start the process. And the below report will
be displayed.

6. Double click on any one line item and see where it will take you.
7. Each document is categorized depending on its current status :
8. Customer Documents are also updated with Net Due date symbols and these
are derived from payment terms entered on the document during capturing.

The report displayed above can be printed sent by e-mail, downloaded to various
PC applications

Accounts Receivable Enduser Training Manual PDF

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Accounts Receivable Enduser Training Manual PDF

Uploaded by

Copyright:

Available Formats

Saudi Arabian Airlines

USER TRAINING MANUAL

FI_03 Accounts Receivables Version 1 1

Course Overview: FI03 Accounts Receivable Accounting ..........................................4

1: Course Introduction ..................................................................................................5

4: Business Impact .....................................................................................................11

FI_03 Accounts Receivables Version 1 2

FI_03 Accounts Receivables Version 1 3

Course Version : 2008 - Version 1

1. Describe the SAP ERP MRO System organizational elements

Unit 1 : Maintenance of Customer Master Records

FI_03 Accounts Receivables Version 1 4

FI_03 Accounts Receivables Version 1 5

SAP 01 Sap Basics and Sap Navigation Training

2.2: Finance Course Curriculum.

FI_03 Accounts Receivables Version 1 6

FI_03 Accounts Receivables Version 1 7

Business Process Impact

Software being used for business processes : System

Capturing /introducing a Journal, Invoice, Credit notes into

Posting Approval of Accounting Documents

4.3: Post Go Live Support Process

FI_03 Accounts Receivables Version 1 11

There are a series of exercises relating to Business Scenarios, with detailed

FI_03 Accounts Receivables Version 1 12

Master data must be maintained centrally to ensure data integrity.

FI_03 Accounts Receivables Version 1 13

Accounting Financial Accounting Accounts Receivable Master

Field Name Description Values

3. Click on the Enter button or press Enter on keyboard to confirm your

5. Enter Customer name in the Name field.

7. Enter Street name in the field

8. Enter the Postal code of customer in the postal code filed.

FI_03 Accounts Receivables Version 1 14

10. Enter SA in the country field

11. Click on the Display next tab page button or Tab.

14. Enter SA in the Bank Ctry (Country) field.

16 Click on the Display next tab page button

17. Enter in the 10201xx Rec (Reconciliation) Account field.

18 Enter in the 002 Sort Key field.

20 Enter SV04 in the Terms payment field.

21 Enter CET in the Payment methods field.

22. Click in the Check box

25. Click on the Save button or press F8.

Note: A message Customer number 1100XX was created in company code

The system task is complete.

FI_03 Accounts Receivables Version 1 15

Please change any field of the Customers account.

Accounting Financial Accounting Accounts Receivable Master

2. Update the following required and optional fields:

Field Name Description Values

Customer Code identifying the Customer account Example: customer created in

Company code Code identifying a separate legal entity. Example: 1100

3. Click the Enter button to confirm your entries and continue.

4. Enter additional data to the Customers name.

5. If you want to change such fields as bank details click the

6. Change the account number in the Bank account field.

7. Click on the Save button or press Ctrl+S to update Customer master.

The system task is complete.

FI_03 Accounts Receivables Version 1 16

Display the customers record from the system.

Accounting Financial Accounting Accounts Receivable Master

2. Update the following required and optional fields: