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Sap Solution Manager - CHARM - Normal Correction v0 1
Sap Solution Manager - CHARM - Normal Correction v0 1
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Change Request Management – Normal Correction Lifecycle
Table of Contents
Author Bio..................................................................................................................3
Landscape Preparation:.............................................................................................4
Users Preparation:.....................................................................................................4
Project Preparation....................................................................................................4
Cycle overview..........................................................................................................5
Start the Maintenance Cycle.....................................................................................5
Create the Change Request...................................................................................5
Aprove the Change Request......................................................................................7
Authorize change...................................................................................................7
Create the Transports.............................................................................................8
Start the corrections...............................................................................................9
The Maintenance Cycle...........................................................................................11
Release the Transports.........................................................................................11
Import in QA.........................................................................................................12
Start the Testing Phase............................................................................................14
Import in Production................................................................................................16
Start the import in Production..............................................................................16
Close the Change Document...................................................................................18
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Change Request Management – Normal Correction Lifecycle
Author Bio
My name is Wenceslao Lacaze and I’ve been working as a SAP
basis Administrator and Solution Manager Consultant for the last 8
years.
I’m a Techno-Functional SAP Solution Manager Subject Matter
Expert (SME), I Design, Build and Implement the product using “Run
Sap” Methodology.
I have developed a very extended experience with medium and
large scaled SAP installations in several (multi)national
environments.
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Change Request Management – Normal Correction Lifecycle
Landscape Preparation:
For this Demo we use 3 client inside Solution Manager
• 801 Development
• 802 Quality
• 803 Productive
Users Preparation:
We create 5 diferent users and profiles
Creates and confirm the Change Request
Project Preparation
We create a project and 1 Maintenace cycle
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Change Request Management – Normal Correction Lifecycle
Cycle overview
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Change Request Management – Normal Correction Lifecycle
Click in the Button “Normal Correction”, if you don’t have add manually in “Extra
Settings Specific Push Button 1 = SDCR
Then Save.
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Change Request Management – Normal Correction Lifecycle
Authorize change
The Change Manager recive the notification and then select “Authorize Change
Request”
When the Change Manager approve the Change Document, Solution Manager
change the document to Authorized and Create a new Normal Correction
Document.
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Change Request Management – Normal Correction Lifecycle
The Change Manager open the Normal Correcion 800000170 and select “In
Development” in the TaskList
Solution Manager ask for the Request Owner, Short Descriotion and the developer
who make the tasks, the system create 2 transport in the development system, 1
for Customizing, 1 for Workbench,
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Change Request Management – Normal Correction Lifecycle
Inside the Development system(SMR-801) , the developer make some change and
Save.
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Change Request Management – Normal Correction Lifecycle
The Developer select the request SM4K900051 Created for AOMEADM with the
TASK SMK4900052 for DEVELOPER
The Developer return to SOLUTION MANAGER and in “Test Instruction” put the
instruction to the Tester, then move the Normal Correction to “Complete
Development”
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Change Request Management – Normal Correction Lifecycle
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Change Request Management – Normal Correction Lifecycle
The Change Manager select the Execution Data and then run
Import in QA
The Change import the transport in QA Environment
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Change Request Management – Normal Correction Lifecycle
Change Manager select the Import parameters and then start the process
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Change Request Management – Normal Correction Lifecycle
The Tester logon to solution Manager and open the Normal Correction, Read the
Test Instrucction , then use the TASKLIST for connect to the TEST system.
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Change Request Management – Normal Correction Lifecycle
The TESTER return to SOLUTION MANAGER and write the Test Report, then in the
TASKLIST select “Confirm Successful Test”
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Change Request Management – Normal Correction Lifecycle
Import in Production
The Change Manager move the Phase to Go-Live to start the imports in the
Productive enviroment
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Change Request Management – Normal Correction Lifecycle
The Requester logon to the Production for check the import, if is correct change
the Normal Correction to “Production Status”.
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Change Request Management – Normal Correction Lifecycle
When the Normal Correction change the status to “Production”, the Change
document change automatic to “Implemented” the status
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Change Request Management – Normal Correction Lifecycle
The Change Request in Status “Confirmed” closing the cycle for this maintenace.
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