TRNG I HC KINH T QUC DN

KHOA TIN HC KINH T

Bi tp ln mn Pht trin h thng thng tin qun l

PHT TRIN H THNG THNG TIN QUN L X L IM THI
PHNG KHO TH V M BO CHT LNG
TRNG I HC KINH T QUC DN

Lp Pht trin h thng thng tin_1

H v tn sinh vin (Nhm sinh vin):

1. Trng Th Hnh 8. L Th Thu Hng

2. H Ngc Anh 9. Cao Th Kim Ngn
3. Nguyn Th Kim Anh 10. ng Qunh Mai
4. Nguyn Ngc Dip 11. V Phng Tho
5. ng Th Diu 12. Nguyn Th Thm
6. Phan Th H 13. Bi Minh Trang
7. Bi Th Hng

H NI, 2016

Mc lc
Mc lc.........................................................................................................................
1. cng d n.........................................................................................................
1.1. Thng tin chung v d n...................................................................................
1.1.1. Tn d n.....................................................................................................
1.1.2. Mc tiu d n.............................................................................................
1.1.3. Tn c quan ch tr......................................................................................
1.1.4. Ngun kinh ph thc hin d n..................................................................
1.1.5. Thi gian thc hin.....................................................................................
1.2. Thc trng HTTT...............................................................................................
1.2.1. M t t chc..............................................................................................
1.2.2. Thc trng ca HTTT..................................................................................
1.2.3. Tn ti, c hi v gii php cho HTTT.......................................................
1.3. Cc hot ng.....................................................................................................
1.3.1. Hot ng 1.................................................................................................
1.3.2. Hot ng 2.................................................................................................
1.3.3. Hot ng 3.................................................................................................
1.3.4. Hot ng 4.................................................................................................
1.4. Bng phn b chi ph..........................................................................................
1.5. Tin ...............................................................................................................
1.6. Cc i tng hng li ch...............................................................................
2. Giai on nh gi yu cu.....................................................................................
2.1. Lp k hoch....................................................................................................
2.1.1. Phn cng cng vic..................................................................................
2.1.2. Phn b chi ph..........................................................................................
2.2. Yu cu............................................................................................................
2.2.1. Tn yu cu...............................................................................................
2.2.2. Tn b phn nu yu cu...........................................................................
2.2.3. H thng thng tin nghin cu c lin quan ti yu cu............................
2.2.4. Nhng ni dung xut............................................................................
2.3. Phng php tin hnh nh gi yu cu.........................................................
2.3.1. Cng c thu thp thng tin........................................................................
2.3.2. Qu trnh thu thp thng tin.......................................................................
2.4. M t khung cnh.............................................................................................
2.4.1. Cc b phn, chc nng, v tr c nh hng t h thng..........................
2.4.2. c trng v t chc.................................................................................
2.4.3. c trng v cng ngh.............................................................................
1
 2.5. H thng nghin cu........................................................................................
2.5.1. Tn gi ca h thng.................................................................................
2.5.2. Mc ch...................................................................................................
2.5.3. M t quy trnh x l im........................................................................
2.6. Nu cc vn .................................................................................................
2.6.1. Di gc nh qun l...........................................................................
2.6.2. Vn di gc ngi phn tch..........................................................
2.7. nh gi v tnh kh thi...................................................................................
2.7.1. Kh thi v t chc.....................................................................................
2.7.2. Kh thi v k thut....................................................................................
2.7.3. Kh thi v ti chnh...................................................................................
2.7.4. Kh thi v o c.....................................................................................
2.7.5. Kh thi v thi gian...................................................................................
2.8. xut ca d n.............................................................................................
3. Bo co giai on nh gi chi tit..........................................................................
3.1. Lp k hoch....................................................................................................
3.1.1. Phn cng cng vic..................................................................................
3.1.2. Phn b chi ph..........................................................................................
3.2. Trnh by li yu cu........................................................................................
3.2.1. Tn yu cu...............................................................................................
3.2.2. Nhng vn do ngi yu cu nu ln...................................................
3.2.3. Chi tit vn ...........................................................................................
3.2.4. Yu cu......................................................................................................
3.3. M t phng php phn tch...........................................................................
3.3.1. Cng c thu thp thng tin........................................................................
3.3.2. Cc cng c xy dng ti liu h thng.....................................................
3.4. M t v mi trng.........................................................................................
3.4.1. Mi trng ngoi.......................................................................................
3.4.2. Mi trng t chc....................................................................................
3.4.3. Mi trng nhn lc k thut v mi trng k thut...............................
3.5. M t v h thng ang tn ti.........................................................................
3.5.1. Tng lc v h thng...............................................................................
3.5.2. nh gi chi ph hot ng........................................................................
3.6. Chun on HTTT hin ti, xc nh gii php................................................
3.6.1. a ra chun on.....................................................................................
2
 3.6.2. Xc nh cc mc tiu ca h thng mi...................................................
3.6.3. Xc nh cc yu t gii php....................................................................
3.7. nh gi li kh thi..........................................................................................
3.8. xut ca d n.............................................................................................
CC PH LC CHO BO CO..........................................................................
A. S cu trc cc b phn lm thnh khung cnh ca h thng nghin cu
............................................................................................................................
B. S IFD.......................................................................................................
C. S DFD......................................................................................................
4. Bo co giai on thit k logic..............................................................................
4.1. Lp k hoch....................................................................................................
4.1.1. Phn cng cng vic..................................................................................
4.1.2. Phn b chi ph..........................................................................................
4.2. Cc phng php c bn thit k CSDL..........................................................
4.3. Thit k c s d liu t thng tin u ra.........................................................
4.3.1. Xc nh cc u ra...................................................................................
4.3.2. Chun ha..................................................................................................
4.3.3. M t v tch hp cc tp...........................................................................
4.3.4. Xc nh lin h logic gia cc tp v cu trc d liu.............................
4.4. M hnh quan h thc th.................................................................................
Ph lc....................................................................................................................
A. S lung d liu DFD ca h thng mi...................................................
B. S cu trc d liu (DSD) ca h thng mi.............................................
5. Giai on xut cc phng n ca gii php......................................................
5.1. Lp k hoch....................................................................................................
5.1.1. Phn cng cng vic..................................................................................
5.1.2. Phn b chi ph..........................................................................................
5.2. Xc nh cc rng buc tin hc v t chc.......................................................
5.2.1. Cc rng buc c lin quan n t chc....................................................
5.2.2. Cc rng buc v tin hc:..........................................................................
5.3. Xy dng cc phng n gii php..................................................................
5.3.1. Xc nh bin gii cho phn tin hc ha...................................................
5.3.2. Xc nh cch thc x l...........................................................................
5.4. nh gi cc phng n ca gii php:............................................................
6. Thit k vt l ngoi................................................................................................

3
 6.1. Tng quan v thit k vt l ngoi....................................................................
6.1.1. Mc ch...................................................................................................
6.1.2. Lp k hoch thit k vt l ngoi..............................................................
6.1.3. Mt s nguyn tc thc hin......................................................................
6.2. Thit k chi tit vo ra......................................................................................
6.2.1. Thit k vt l cc u ra............................................................................
6.2.2. Thit k vt l cc u vo.........................................................................
6.3 Thit k cch thc giao tc vi phn tin hc ha...............................................
6.3.1. Giao tc bng t p hp l n h........................................................................
6.3.2. Giao tc bng cc phm trn bn phm......................................................
6.3.3. Giao tc qua thc n (Menu)...................................................................
6.3.4. Giao tc da vo biu tng......................................................................
7. Giai on thc hin k thut...................................................................................
7.1. Lp k hoch thc hin....................................................................................
7.1.1. La chn cng c pht trin......................................................................
7.1.2. Phn phi cng vic cho cc thnh vin....................................................
7.1.3. Chi ph d kin..........................................................................................
7.2. Thit k vt l trong.........................................................................................
7.2.1. Thit k CSDL vt l trong.......................................................................
7.2.2. Thit k vt l trong cc x l...................................................................
7.3. Lp cc chng trnh my tnh.........................................................................
7.4. Th nghim phn mm.....................................................................................
7.5. Hon thin ti liu h thng.............................................................................
8. Ci t, bo tr v khai thc h thng......................................................................
8.1. Lp k hoch....................................................................................................
8.1.1. Phn cng cng vic..................................................................................
8.1.2. Phn b chi ph..........................................................................................
8.2. Ci t h thng...............................................................................................
8.2.1. Phng php ci t:.................................................................................
8.2.2. Qu trnh chuyn i.................................................................................
8.3. Bo tr h thng................................................................................................
8.3.1. Cc bc ca khu bo tr HTTT..............................................................
8.3.2. Qu trnh bo tr HTTT.............................................................................

4
 1. cng d n
1.1. Thng tin chung v d n
1.1.1. Tn d n
Tn d n: Pht trin h thng thng tin qun l x l im thi ti phng Kho
th v m bo cht lng Trng i hc Kinh t quc dn.
1.1.2. Mc tiu d n
- Gim bt 25% thi gian x l bi thi trc v sau khi chm thi
- Gim 98% s lng im b nhp sai so vi trc
- Gim 40% khi lng cng vic so vi trc cho mi cn b, nhn vin phng
kho th
- Gim 30% khi lng ti liu giy cn phi lu tr
1.1.3. Tn c quan ch tr
Phng Kho Th v m bo cht lng gio dc Trng i hc Kinh t quc
dn.
1.1.4. Ngun kinh ph thc hin d n
D kin tng kinh ph l 230.000.000 ng. Trong :
- Ngun kinh ph t nh trng h tr: 100.000.000 ng.
- Ngun kinh ph t cc doanh nghip, n v ti tr: 130.000.000 ng
1.1.5. Thi gian thc hin
D kin thc hin d n s ko di trong khong 50 tun (1 nm), bt u t
thng 10/2015 n thng 10/2016.

1.2. Thc trng HTTT

1.2.1. M t t chc
- Tn t chc: Phng Kho th v m bo cht lng.
- Loi hnh: Phng ban chc nng ca t chc gio dc.
- Chc nng: t chc v thng trc cng tc kho th cc k thi tuyn sinh, tt
nghip cui kha, ht hc phn theo ng ch ca B Gio dc v o to.
1.2.2. Thc trng ca HTTT
- H thng x l im bi thi t lun:
Bi thi sau khi c tng hp ti phng Kho th phi thng qua nhiu
khu trung gian, chuyn n cc phng ban, b mn chm thi v ln
im ti phng Qun l o to tn thi gian. Quy trnh x l bi thi
tun th cht ch quy ch ca B Gio dc v o to.
Cc khu rc phch, khp phch, dn tic thc hin bng phng
php th cng, qu trnh hon ton do nhn lc con ngi lm, cc
thng tin lin quan c lu tr hon ton trn vn bn giy.

- H thng thng tin x l im thi i vi bi thi trc nghim c pht trin

vi nhiu u im, tuy nhin cha t ng ha hon ton.

5
 Do phn ln cng vic cn mang tnh th cng cao nn kh trnh khi
nhng sai st trong qu trnh chm, nhp im, ln im,..
n mi k thi, phng Kho th lun phi i mt vi p lc cng vic
vi vic x l hng nghn bi th, cha k n nhng trng hp phc
kho sau thi s phi c nhng th tc nht nh c r sot li bi
thi, thm ch c nhng trng hp bit im mun nn ht thi hn c
th phc kho bi thi ca mnh.

- Cng ngh cha c u t nhiu, trnh cng ngh thng tin ca nhn lc
trong phng kho th cha cao.

1.2.3. Tn ti, c hi v gii php cho HTTT

1.2.3.1. Tn ti
- Qu trnh x l bi thi th cng, cng knh phc tp, gy ra nhiu sai st.
- Qu trnh ln im lu, vt qu thi hn phc kho, nh hng n kt qu
ca sinh vin.
- Khi lng cng vic ln, phn ln l cng vic th cng.
1.2.3.2. C hi
Trng i hc Kinh t quc dn l trng i hc ln, i ng cn b gio
vin cc Khoa Vin c chuyn mn cao c th xy dng, gp , gim st vic thc
hin d n pht trin h thng, ng thi c iu kin v ti chnh, k thut cho
vic hon thnh HTTT.
Cng vi s pht trin i ln ca t nc, trng i hc Kinh t Quc dn l
mt trong nhng trng y tin trong c nc c B gio dc cho php t ch v
ti chnh. Do trng cng ang hng ti hon thin hn h thng thng tin qun
l v chuyn mn ha cc cng vic, c th ng dng nhiu hn nhng cng ngh
hin i trong qu trnh qun l cng nh thc hin cng vic
t nc cng ang trong qu trnh hi nhp quc t, nn xu hng hc hi
nhng ng dng cng ngh tin tin trong h thng thng tin cng c m ra, to
iu kin cho nhng thay i cn thit
y l c hi gim bt cc khu trung gian khng cn thit, nng cao cht
lng gio dc, hon thin HTTT ca trng, gp phn khng nh v th, uy tn ca
Trng i hc Kinh t quc dn.
1.2.3.3. Gii php
- Tin hnh tin hc ha, p dng cng ngh vo mt s khu trong h thng
thng tin qun l x l im thi, m ch yu l khu x l phch, ln im
phng kho th.
- Xy dng m hnh c s d liu hp l, t c th truy xut thng tin d
dng.
- Vn bo mt thng tin trong qu trnh th nghim h thng mi

6
1.3. Cc hot ng
1.3.1. Hot ng 1
- Tn hot ng: Phn tch chi tit v h thng thng tin qun l im thi ca
phng Kho th v m bo cht lng hin ti.
- Mc tiu: nm r u im, nhc im v cc yu t ca h thng c, t c
c s pht trin h thng x l im mi.
- Ni dung:
Nghin cu v c im, cch vn hnh ca h thng.
Ch ra nhng vn ca h thng.
Phn tch nguyn nhn ca nhng tn ti.
Ch ra hng pht trin cho h thng.

1.3.2. Hot ng 2

- Tn hot ng: Thit k logic

- Mc tiu: c h c s d liu y , hp l, ph hp vi yu cu x l im
thi ca h thng, hon thin cc x l tra cu v cp nht.
- Ni dung:
Thit k c s d liu x l im thi.
Thit k x l v v thit k cc dng vo (m phch, m sinh vin,
thng tin sinh vin).
B sung ti liu v hp thc ha m hnh logic.

1.3.3. Hot ng 3
- Tn hot ng: Thit k vt l ngoi
- Mc tiu: c c m t chi tit phng n ca gii php c a ra.
- Ni dung: thit k khun dng trnh by ca cc u ra v th thc nhp tin cho
ngi s dng.
1.3.4. Hot ng 4
- Tn hot ng: Thc hin k thut, ci t v bo tr
- Mc tiu: Hon thin HTTT x l im thi, khc phc nhng sai st ca h
thng, a h thng i vo s dng.
- Ni dung:
Lp trnh chng trnh
Th nghim phn mm
Hon thin ti liu h thng
Ci t th im h thng ti phng Kho th
Lp k hoch chuyn i
o to v h tr ngi s dng
Bo tr h thng

1.4. Bng phn b chi ph

Giai on Kinh ph

7
1. nh gi yu cu 10.000.000
2. Phn tch chi tit 50.000.000
3. Thit k logic 30.000.000
4. xut cc phng n v gii php 10.000.000
5. Thit k vt l ngoi 20.000.000
6. Thc hin k thut 50.000.000
7. Ci t, bo tr v khai thc h thng 60.000.000
Tng gi tr d n 230.000.000

1.5. Tin
Giai on T T T T T T T T T T1 T1 T1
1 2 3 4 5 6 7 8 9 0 1 2
Giai on 1
Giai on 2
Giai on 3
Giai on 4
Giai on 5
Giai on 6
Giai on 7

1.6. Cc i tng hng li ch

Trung tm BCLGD v kho th:
- Vi h thng hin ti:
Cng vic lm phch, hi phch v nhp im hon ton th cng. Lu
tr bi thi trong kho tn din tch, truy cu thng tin, tm kim kh
khn.
Ngoi ra, nu chm thi theo phng php th cng th trng hc cng
mt rt nhiu thi gian v cng sc tp hp cc d liu dnh cho vic
chm im mi k. Vic sai st l khng th trnh khi.
- Vi h thng mi:
Cng vic c tin hc ha hon ton, d liu c my x l nhanh,
lu tr in t an ton, tra cu, tm kim, bo co nhanh tc thi, tit
kim ti a thi gian v nhn lc.
Vic s dng h thng mi cng ng thi lm tng tnh chuyn nghip
ca trung tm BCLGD v kho th trc cc trung tp h tr o to
khc v sinh vin trong trng.
Khoa - Vin
- Vi h thng hin ti: Quy trnh sng lc, thng k sinh vin c bi thi phc
kho mt nhiu thi gian do s dng s sch.

8
- Vi h thng mi: To iu kin truy cu, sng lc chnh xc, nhanh gn, tin
li cc bi thi c yu cu phc kho.
Sinh vin
- Vi h thng hin ti:
Tn nhiu thi gian ch im thi hc phn.
Phc tra im thi din ra qua nhiu cng on, tn thi gian, chi ph.
- Vi h thng mi:
To iu kin phc tra hay k hoch hc tp kp thi do thi gian xem
im ca sinh vin nhanh hn.
Phc tra im thi din ra qua t cng on, th tc n gin, gim bt
chi ph.

9
 2. Giai on nh gi yu cu
2.1. Lp k hoch
2.1.1. Phn cng cng vic
Cng vic thc hin Thi gian d kin Thnh vin ph trch
3 ngy Nguyn Th Thm
1. Yu cu
Bi Th Hng
2. Phng php nh gi yu cu 2 ngy Trng Th Hnh
4 ngy ng Th Diu
3. M t khung cnh Nguyn Th Kim Anh

4. H thng nghin cu 2 ngy ng Qunh Mai

4 ngy H Ngc Anh
5. Nu cc vn Nguyn Ngc Dip
3 ngy L Th Thu Hng
6. nh gi kh thi Phan Th H
Cao Th Kim Ngn
2 ngy V Phng Tho
7. xut ca d n Bi Minh Trang

2.1.2. Phn b chi ph

STT Khon chi d kin S tin
1 Chi ph nhn cng 11.000.000
2 Chi ph trang thit b 1.000.000
3 Chi ph khc 500.000
Tng 12.500.000

2.2. Yu cu
2.2.1. Tn yu cu
Pht trin h thng thng tin qun l x l im Phng kho th v m bo
cht lng gio dc trng i hc Kinh t quc dn.
2.2.2. Tn b phn nu yu cu

Phng Kho th v m bo cht lng gio dc trng i hc Kinh t quc

dn.

10
2.2.3. H thng thng tin nghin cu c lin quan ti yu cu

H thng thng tin qun l x l im Phng Kho th v m bo cht lng

gio dc Trng i hc Kinh t quc dn.

2.2.4. Nhng ni dung xut

- Rt ngn thi gian x l phch v ln im

- Gim thiu sai st trong qu trnh nh phch v khp phch
- Hin i ha khu x l bi thi
- Gim khi lng cng vic cho phng Kho th

2.3. Phng php tin hnh nh gi yu cu

2.3.1. Cng c thu thp thng tin

- Ti liu c lin quan

- Bng cu hi phng vn
- Giy, bt ghi chp

2.3.2. Qu trnh thu thp thng tin

- Nghin cu cc ti liu c lin quan ca B Gio dc v o to, vn bn cng

b trn trang web ca Phng Kho th: lm r quy trnh x l phch, ln im
ca phng Kho th, cc quy ch lin quan.
- Qu trnh phng vn:
Phng vn Thc s T Mnh Thng (Ph trng phng Kho th v m
bo cht lng gio dc trng i hc Kinh t quc dn): tm hiu cc
vn tn ti trong h thng x l im thi phng kho th, tham kho
mt s gii php do Phng Kho th xut, mt s k hoch ca phng
kho th nhm pht trin h thng thng tin phc v cho k thi ht hc
phn.
Phng vn sinh vin trng i hc Kinh t quc dn: lm r cc vn
lin quan n im thi, thi gian bit im, mong mun ca sinh vin v
thi gian bit im.
- Quan st: quan st v khung cnh phng kho th, thi lm vic ca cc
chuyn vin

2.4. M t khung cnh

2.4.1. Cc b phn, chc nng, v tr c nh hng t h thng

Cc chuyn vin phng Kho th

ST
H tn Nhim v c phn cng
T

11
 1. Ph trch cc mng cng tc ca phng.
1 ThS. L Xun Tng 2. Ph trch trc tip cng tc Kho th, cng tc t
chc thi trc nghim trn my tnh

1. Ph trch cng tc m bo cht lng gio

2 ThS. T Mnh Thng dc.
2. Ph trch cng tc c vn hc tp.

1. Chu trch nhim qun l cng tc CVHT ca

cc n v: Bt ng sn v KHTV; Khoa hc
Qun l; KT&QL Mi trng v th; Ngoi
ng kinh t; Thng Tin Kinh t; Ton Kinh t.
ThS. Nguyn T. 2. Tham gia cng tc kho th cc k thi hc phn
3
Chung (theo phn cng nhm th k phc v thi hc
phn).
3. Trc thi nghim trn my theo k hoch thi.
4. Tham gia cng tc_BCLGD theo phn cng c
th ca Lnh o phng.

1. Chu trch nhim qun l cng tc kho th ca

cc Khoa, Vin: Qun tr KD, Kinh t &
QLNNL, Du lch v KS, Thng mi v Kinh t
QT, u t, Ngoi ng, K hoch pht trin.
2. Theo di vic thc hin k hoch phc v in sao
4 Nguyn Minh H thi, thu bi thi ca th k-cng tc vin.
3. Trc in th hai hngtun (khi khng c th k
in ).
4. Tham gia cng tc ly kin ngi hc phi hp
tham gia cng tc theo s phn cng c th ca
Lnh o phng.

5 ThS. Trn c Hiu 1. Chu trch nhim l cng tc kho th ca cc

Khoa, Vin: Khoa hc QL, L lun chnh tr,
Mi Trung v th, Ton kinh t, Bo him.
2. Chu trch nhim lu tr thc hin trin khai
ngn hng cu hi thi.
3. Trc in th ba v th nm hng tun (khi
khng c th k in ).
4. Son k hoch nm, k hoch qu hoc theo thi
k v cng tc m bo cht lng gio dc;
theo di vic thc hin k hoch ph duyt;
son cc bo co tng hp v cng tc

12
 BCLGD.
5. Tham gia cng tc kim nh cht lng gio
dc ca trng theo phn cng.

1. Chu trch nhim qun l cng tc kho th ca

cc Khoa, Vin: Lut, K ton, Tin hc kinh t
CNTT, Kinh t hc, CT Tin Tin v POHE, Cc
lp chuyn i h SH.
2. Lp k hoch phn cng th k phc v cng tc
kho th v ph trch thanh quyt ton cc khon
chi cho th k.
3. Ph trch VPP ca phng; qun l cng tc phn
phi giy thi, ti ng bi thi, ti ng thi hc
6 ThS. V T. Thu H
phn cho cc h.
4. Ph trch bo co tun, bo co tng hp cc
hot ng ca phng.
5. Trc in th t hng tun (khi khng c th k
in ).
6. Trc thi trc nghim trn my theo k hoch thi.
7. Chu trch thanh quyt ton cc khon chi lin
quan ti cng tc CVHT v cng tc BCLGD.
8. Ph trch cng on phng.

1. Chu trch nhim qun l cng tc kho th cc

Khoa, Vin: Vin NC KTPT, Ngn hng TC,
Marketing, Gio dc quc phng, Vin Chu
Bnh Dng, Thng k kinh t.
2. Chu trch nhim qun l cng tc t chc thi
trc nghim trn my tnh.
3. Tng hp s liu lin quan ti th k trin khai
7 Nguyn Quang Kt
cng tc kho th cc k thi hc phn phc v
thanh quyt ton.
4. Ph trch c s vt Cht, thit b ca phng.
5. Trc in th su hng tun (khi khng c th
k in ).
6. Tham gia Cng tc BCLGD theo iu ng c
th tng k hoch trong nm

13
 1. u mi tng hp cc hot ng ca cng tc
C Vn hc tp, lp k hoch hot ng ca
tng k, ca nm hoc ca thi theo di vic
thc hin k hoch son cc bo co tng hp
v cng tc c vn hc tp, tng hp d liu lin
quan ti cc khon chi cho cng tc c vn hc
tp phc v vic thanh quyt ton.
2. Chu trch qun l cng tc CVHT ca cc n
8 Nguyn Tuyt Thanh
v: Du lch Khch sn; Kinh t hc; Lut Kinh
doanh; Qun tr kinh doanh; Thng mi v
KTQH, Cng ngh thng tin.
3. Chu trch nhim qun l mc t vn trc tuyn
cho SV trn trang Web.
4. Tham gia cng tc kho th cc k thi hc phn
(theo phn cng nhm thi phc v thi hc
phn).

1. Chu trch qun l cng tc CVHT ca cc n

v: K ton; Marketing; Vin Ngn hng ti
chnh; Khoa K hoch pht trin, Khoa u t,
Khoa Bo him.
2. Chu trch qun l trang Web ca phng.
9 Nguyn Trng Tun 3. Tham gia cng tc BCLGD theo phn cng c
th tng cng vic.
4. Tham gia cng tc kho th cc k thi hc phn
(theo phn cng nhm th k phc v thi hc
phn).
5. Trc thi trc nghim trn my theo k hoch thi.

Phng Qun l o to

ST
Cn b Chc v Ph trch
T

1 Nguyn Quang Dong Trng Qun l ton din cc hot ng ca

phng phng theo chc nng, nhim v c
giao. Trc tip ph trch cc mng cng
tc:

- T chc nhn s, chnh tr, on th

ca PhngTuyn sinh chnh quy, i

14
 mi gio dc i hc.
- Gio trnh, hc liu
- Pht trin cc chng trnh o to
- Xp chuyn ngnh
- Qun l s thay i ca sinh vin
- Xt tt nghip v cp pht bng

- Qun l m sinh vin

- Qun l s thay i ca sinh vin cc
h: Xt lu ban, ln lp, ngng v thi
hc h chnh quy.
2 Lng Vit Anh CV
- T chc hc li lp ring, lp ghp h
chnh quy.
- Qun l kt qu hc tp cui kha h
chnh quy.

- Xy dng k hoch ging dy v thi

kha biu.
- T chc ng k hc cho sinh vin h
Nguyn Ngha chnh quy.
3 CV
Hong - Qun l chng trnh o to h chnh
quy.
- Qun l tnh hnh ging dy cc lp h
chnh quy.

- Xy dng v qun l lch thi hc k

h chnh quy.
4 Phm Huy Giang CV
- Qun l hc ph sinh vin
- Qun l website ca phng

- Qun l im cc lp hc phn h
chnh quy.
- Qun l ti khon sinh vin.
5 Phm c Minh CV - Qun l danh sch cc lp hc phn
tn ch.
- Cng tc hon thi ca sinh vin h
chnh quy.

6 L Anh c CV - Cng tc gio trnh, hc liu, chng

trnh hc.

15
 - Pht trin cc chng trnh o to.
- Xy dng chun u ra

- B tr lch hp, th k cc cuc hp

ca phng.
- Thanh ton, chi ph hnh chnh, qun
7 Trng Bch Thy CV
l ti sn, thit b ca phng.
- Tham gia chun b tuyn sinh cho cc
h

- Phi hp qun l kt qu hc tp h
8 Nguyn Thanh Bnh CV
chnh quy

Cc Khoa, Vin

ST
T Khoa, vin

1 Vin Ngn hng-Ti chnh

2 Vin Cng ngh thng tin kinh t

3 Vin Qun tr Kinh doanh

4 Vin Nghin cu Kinh t & Pht trin

5 Vin Thng mi v kinh t quc t

6 Vin K ton - Kim ton

7 Khoa L lun chnh tr

8 Khoa Mi trng v th

16
9 Khoa Kinh t hc

10 Khoa Lut

11 Khoa u T

12 Khoa Bo him

13 Khoa Ton Kinh t

14 Khoa Ngoi ng Kinh t

15 Khoa Khoa hc qun l

16 Khoa Gio dc Quc phng

17 Khoa K hoch & Pht trin

Khoa Bt ng sn v kinh t ti
18
nguyn

19 Khoa Thng k

20 Khoa Du lch & Khch sn

21 Khoa Marketing

Khoa Kinh t v qun l ngun nhn

22
lc

23 Khoa Qun Tr Kinh Doanh

17
 24 Khoa Tin hc Kinh T

25 B mn Th dc Th thao

2.4.2. c trng v t chc

- Thnh lp: Cn c vo tnh hnh thc t v ph hp vi mc tiu, chin
lc pht trin trng, ngy 31/12/2013 Hiu trng trng i hc Kinh t
Quc dn k Quyt nh s 809/Q-HKTQD thnh lp Phng Kho th v
m bo cht lng gio dc trn c s tch Phng Thanh tra, m bo cht
lng gio dc v Kho th.
- Nhn s: Tnh n nm 2015, nhn s phng Kho th hin c 10 ngi, gm
9 chuyn vin v 1 vn th. Trong , c 8 Thc s v 2 C nhn.

2.4.3. c trng v cng ngh

- H thng c 1 my ch phc v cho ca thi trc nghim, my ch c kt ni

vi mng LAN vi my tnh Ging ng C (khng kt ni Internet).
- Mi chuyn vin c trang b mt my tnh c nhn, mt my in kt ni vi
my tnh.
- My tnh HP, chip Intel core i3, RAM 2G.

2.5. H thng nghin cu

2.5.1. Tn gi ca h thng
HTTT qun l x l im phng Kho th v m bo cht lng trng i
hc Kinh t quc dn.
2.5.2. Mc ch
X l phch, ln im cho bi thi ht hc phn.
2.5.3. M t quy trnh x l im

2.6. Nu cc vn
2.6.1. Di gc nh qun l
Qu trnh x l bi thi cho n by gi vn cn l mt bi kh i vi ngi
qun l. Vn cn qu nhiu quy trnh phc tp gy ko di v tn kh nhiu thi gian.
V l do m im thi ca sinh vin b chm v ko di n gia k sau mi c
im. Thi im nhn bi v dc phch l thi im cn huy ng nhiu nhn lc,
ngoi nhng cn b phng kho th cn phi huy ng nhiu cn b ngoi ngnh tn

18
nhiu thi gian v tin bc. D nh vy, vic sai st v im s v ghp phch vn cn
din ra gy nh hng khng nh.
2.6.2. Vn di gc ngi phn tch
H thng thng tin qun l x l bi thi hin nay phn ln cc cng vic u l
th cng (chim n hn 90%), cc ch mt s cng vic ng dng tin hc ha nhng
ch dng mc n gin, ch yu l giao tc ngi- my nh cng on ln im
Vi lng x d liu mi k thi l rt ln. H chnh quy c khong gn 18000
sinh vin, mi sinh vin trung bnh mt t thi s tham d khong 4-5 bi thi, nh
vy, c t 70000 n 90000 lt bi thi phi ghi m phch, rc phch, ghp phch
hon ton th cng y l cng vic qu ti i vi phng Kho th ch vi 9 thnh
vin
Tri qua nhiu cng on th cng cng lm kh nng xy ra sai st ln. Ghi
m phch v ghp phch th cng n hng chc nghn bi thi trong p lc thi gian
ngn, ng thi c n 2 giai on nhp im c hc Phng kho th v ti Khoa, b
mn, sai st rt c th xy ra.
H thng ny gy qu ti cho nhn s phng Kho th, tim n nhiu sai st,
tn nhiu thi gian, chi ph, gy lng ph ngun lc ca t chc.

2.7. nh gi v tnh kh thi

2.7.1. Kh thi v t chc

- D n c xy dng trn c s nghin cu chnh sch qun l nhn s ca

doanh nghip, khng lm thay i nhiu v mt c cu nhn s v cu trc t
chc ca cc phng ban lin quan m ch yu thay i v quy trnh lm vic.
- D n c xy dng trn s cho php ca ban lnh o trng v phng ban
nn m bo c s chp nhn thay i sau khi d n hon thnh.
- Vi vic rt gn quy trnh v tng tnh t ng, cng vic ca cc cn b phng
ban c gim bt, thi gian nhn im ca sinh vin cng c rt ngn.
- Cc cn b phng ban bn cnh vic tr li phng vn cn sn sng tham gia
vo d n v c thi gian tham gia kha o to vn hnh h thng mi.

2.7.2. Kh thi v k thut

- D n ch nng cp h thng, khng thay i ton b h thng. Ch yu tp

trung t ng ha cc biu mu, c th l Biu 4 v Biu phch, gim thiu cc
cng on th cng, qua nhiu giai on ca vic x l im hin ti.
- Phn mm phc v cho vic x l im khng qu phc tp, giao din thn
thin vi ngi s dng, khng i hi cu hnh cao, hot ng hiu qu trn
nn h thng my tnh sn c vi chip Intel core i3 v Ram 2G.
- Cc biu mu in t xy dng n gin, d s dng, hon ton ph hp vi
trnh tin hc vn phng ca Ging vin chm bi v nhn vin phng Kho
th.

19
2.7.3. Kh thi v ti chnh

- Ngun vn ca d n c ban lnh o nh trng xt duyt nn m bo

c cc yu cu v chi ph trong sut qu trnh thc hin d n.
- D n xy dng khng mang tnh kinh t nn li ch kinh t khng ng k.

2.7.4. Kh thi v o c

- S cn i: Mc d c s tham gia ca HTTT mi th th tc trong cng tc

qun l im thi s c xo trn v thay i trong thi gian u nhng v lu di
th h thng c xut s gip cng vic qun l im thi tr nn d dng,
thun tin v nhanh chng.
- S ng thun: Cc chuyn vin phng kho th c o to v cch s dng
cng ngh v chp nhn ri ro c th xy ra trong qu trnh lm quen vi h
thng mi.
- Ti thiu ha ri ro: Thng tin bi thi c bo mt tuyt i.
- Tnh xc thc, tin cy v chnh xc cao, trong trng hp xy ra sai st, kin
ngh c chuyn li v phng kho th, cc chuyn vin r sot theo tng
khu, m bo s cng bng cho sinh vin.

2.7.5. Kh thi v thi gian

- D n c d tnh hon thnh trong 1 nm, bao gm phn tch nh gi, trin
khai h thng, ci t v bo tr.
- D liu phc v cho h thng mi ch yu l c sn, ch tp trung vo sa i
v thit k c s d liu mi ph hp vi yu cu, trong vng 1 nm, c th
hon thnh ng tin .

2.8. xut ca d n
- xut ca d n: nhm d n xut gii php s dng biu 4 in t, trong
khu khp phch v khu ln im trn h thng QLT l t ng
- Nhim v cn thc hin:
Mua cc thit b h tr hot ng: thit b my ch, my tnh,
Mua ngoi hoc thit k cc phn mm phc v qu trnh x l, sao lu,
truy xut thng tin
Thit k, hng dn nng cao trnh tin hc cho nhn vin s dng cc
thit b phn cng, vin thng v phn mm.
- xut v chi ph: 230.000.000 VND
Phn cng, phn mm v vin thng: 180.000.000VND
Hun luyn, nng cao tin hc vn phng cho nhn vin: 50.000.000VND
- xut v thi gian: 1 nm ( 50 tun)

20
STT Cng vic Thi gian (tun)

1 nh gi yu cu pht trin h thng 2

2 Phn tch chi tit 15

3 Thit k logic 10

4 xut cc phng n 7

5 Thit k vt l ngoi 8

6 Thc hin k thut 5

7 Ci t, bo tr v khai thc h thng 3

21
 3. Bo co giai on nh gi chi tit
3.1. Lp k hoch
3.1.1. Phn cng cng vic
Cng vic thc hin Thi gian d kin Thnh vin ph trch
Trnh by li yu cu, s khung 3 ngy
Cao Th Kim Ngn
cnh
M t phng php phn tch 1 ngy V Phng Tho
4 ngy ng Qunh Mai
Bi Th Hng
M t v mi trng L Th Thu Hng
ng Th Diu
5 ngy H Ngc Anh
M t v h thng ang tn ti Bi Minh Trang
Nguyn Th Kim Anh

Chun on h thng hin ti v xc 4 ngy Trng Th Hnh

nh yu t gii php
nh gi kh thi li 2 ngy Phan Th H
xut ca d n 2 ngy Nguyn Th Thm
Ph lc: S IFD, DFD 4 ngy Nguyn Ngc Dip
3.1.2. Phn b chi ph
STT Khon chi d kin S tin
1 Chi ph nhn cng 48.500.000
2 Chi ph trang thit b 1.000.000
3 Chi ph khc 500.000
Tng 50.000.000

3.2. Trnh by li yu cu
3.2.1. Tn yu cu
Pht trin h thng thng tin qun l x l im thi ti phng Kho th v m
bo cht lng Trng i hc Kinh t quc dn.
3.2.2. Nhng vn do ngi yu cu nu ln
- Qu trnh x l bi thi 1 cch th cng cng vi ngun lc khan him dn n
thi gian thc hin ko di, chi ph ln.
- chnh xc cha cao, d sai st trong qu trnh khp phch v ln im.
- Gp kh khn trong vic tm li bi thi nu sinh vin c yu cu phc tra.

22
3.2.3. Chi tit vn
Quy trnh x l im vi bi thi t lun

- Phng kho th nhn bi thi t cn b coi thi - kim tra bi thi - nh phch
- rc phch (ti a 1 tun).
- Bi thi c gi n cc b mn chm thi Mi bi c 2 gio vin c
phn cng ngu nhin chm tay (ti a 4 tun).
- Bi thi s c chuyn li cho phng kho th hi phch, ln im nhp
im thi vo Bng im hc phn (ti a 1 tun).
- Nhp im trn mng qun l o to vo ti khon c nhn ca sinh vin
(ti a 1 tun). Qu trnh nhp im l bn th cng, d xy ra sai st. Khi
yu cu sa cha phi tri qua quy trnh kh phc tap: ngi nhp im vit
n yu cu sa cha, sau lnh o phng o to ph chun v phn
quyn cn b sa im.
- Thng bo - kim tra - nh chnh hc phn - lu tr ti liu chm thi (ti a
1 tun).

=> Tt c cc cng on x l bi thi vn c thc hin th cng, thi gian mt ti

a l 8 tun vi s lng 9 cn b ca phng kho th, y l cng vic vt v, d
nhm ln (Vi s lng bi thi cn x l phch l qu ln).

Quy trnh x l im vi bi thi trc nghim

i vi hnh thc thi trc nghim, quy trnh x l im c s chnh xc cao,
tuy nhin nhp im ln h thng qun l o to vn phi tri qua quy trnh th cng
do h thng qun l im ca CMC cha ng b vi h thng khc, vn cn mt s
rng buc do yu cu bo mt, cha cho php kt ni im trc tip m phi cp nht
d liu.
Quy trnh phc kho
i vi qu trnh chm li bi, quy trnh cng tng t nh chm x l phch,
chm bi, rp phch k thi chnh thc, tn nhiu kh nhiu thi gian.

3.2.4. Yu cu
Pht trin h thng thng tin s dng biu bn in t v biu phch in t
cho qu trnh x l im thi :
- Tit kim thi gian rp phch, nhp im
- Tit kim chi ph
- Rt ngn thi gian phc kho
- m bo chnh xc trong tt c cc quy trnh.

3.3. M t phng php phn tch

3.3.1. Cng c thu thp thng tin

Ti liu nghin cu

23
Cc ti liu nghin cu thu thp c trn website Phng Kho th v m bo cht
lng gio dc: http://khaothi-dbclgd.neu.edu.vn/index.aspx.
- Cc quyt nh, thng bo v cng tc kho th
Quyt nh s 1738 v vic ban hnh Quy nh v t chc thi hc phn
theo hnh thc trc nghim trn my tnh.
Quyt nh s 2470 v vic ban hnh Quy nh v cng tc chm thi
hc phn theo hnh thc thi vit.
Quyt nh s 39 v vic ban hnh "Quy nh tm thi v vic thng
nht qun l giy thi, ti ng bi thi, bng im hc phn.
Quyt nh s 694 Quy nh v t chc xem li kt qu bi thi hc phn
h ai hc CQ.
Quyt nh s 1962 v vic ban hnh "Quy nh v thi t lun cho
cc h o to".
Thng bo s 243 v vic thng nht qun l, s dng giy thi, ti ng
bi thi, bng im.
- Cc biu mu lin quan
Mu bin bn chm li bi thi hc phn (Theo Q 694)
Mu thi (Theo Q 1962)
Mu nhp im chm bi thi - Biu 4 (Theo Q 2470)
Mu ngh thanh ton ra thi v chm thi kt thc hc phn (Theo
Q 2470)
Phng vn
- Tin hnh qu ba giai on:
Chun b phng vn: chun b bng hi, ni dung v phn b nhn lc i
phng vn
Tin hnh phng vn: Ln lch hn v tin hnh phng vn Phng vn
Thc s T Mnh Thng (Ph trng phng Kho th v m bo cht
lng gio dc trng i hc Kinh t quc dn)
cng phng vn

24
 Tng hp kt qu phng vn
Quan st thc t khung cnh phng kho th
- Phng c sp xp ngn np, r rng.
- Ti liu c lu tr trong cc cp ti liu, sp xp mt cch c h
thng trong cc ngn t kinh, d dng ct gi v tra cu khi cn thit.
- Mi chuyn vin phng Kho th lm c bn lm vic ring bit, c
trang b my tnh c nhn ring, mi bn u c my in.
- Khng kh lm vic nghim tc, tun th cc quy nh hnh chnh.

3.3.2. Cc cng c xy dng ti liu h thng

S dng cc cng c m hnh ha HTTT: s lung thng tin (IFD), s
lung d liu (DFD) s c trnh by trong phn Ph lc bo co.

25
3.4. M t v mi trng
3.4.1. Mi trng ngoi

- Loi hnh ca t chc: L c quan hnh chnh nh nc phc v o to v

gio dc.
- Loi sn phm dch v cung cp: Cung cp cc dch v v kho th, kim nh
v m bo cht lng gio dc cho trng i hc Kinh t Quc dn.
- Ngnh hot ng: Gio dc phc v cng cng.
- S pht trin chung ca ngnh: Tng bc ci thin v nng cao cht lng
phc v theo hng nm.
- Cnh tranh: Khng c cnh tranh.
- Xu th cng ngh trong ngnh: Tng bc tin hc ho cc khu, cng on
gim thiu cc bc v thi gian thc hin v tng hiu qu lm vic.
- Nhng b lut c bn phi tun th:
Ni quy trng i hc Kinh t Quc dn. Cc vn bn c trng
a ra lin quan n vn kho th v m bo cht lng gio dc.
Cc iu khon c quy nh trong Lut gio dc.
Nhng yu t chnh ca s thnh cng ca t chc.
Nhn c s quan tm kp thi kp lc ca lnh o, ng b trng
i hc Kinh t Quc dn.
C c s phi hp ng b t nh trng, cc khoa, vin, b mn v
cc ban ngnh.
Nhn vin trong phng c nng lc v nghip v chuyn mn tt, tn
tm vi cng vic, lun m bo tnh khch quan v cng bng. Lun
on kt, phi hp cht ch cng nhau m bo hiu qu cng vic.
C c s ng gp v kin ci thin v cht lng phc v t gio
vin v sinh vin nh trng.

3.4.2. Mi trng t chc

Trit l hot ng
- Trung thc, khch quan, chnh xc, y , kp thi.
- Cng khai v cc tiu chun, tiu ch nh gi hot ng ca cc n v; cng
khai v cc tiu chun sn phm u ra cho Trng hot ng, tng u vic
ca cc n v.
S mnh: L trng trng im quc gia, trng H hng u v kinh t, qun
l v qun tr kinh doanh trong h thng cc trng H ca Vit Nam, chnh v
th Phng kho th v m bo cht lng Trng H Kinh t Quc dn c s
mnh gp phn gip trng cung cp cho x hi cc sn phm o to, nghin
cu khoa hc, t vn, ng dng v chuyn giao cng ngh c cht lng cao,
c thng hiu v danh ting, t ng cp khu vc v quc t v lnh vc
kinh t, qun l v qun tr kinh doanh, gp phn quan trng vo s nghip
cng nghip ha, hin i ha t nc trong bi cnh hi nhp kinh t th
gii.

26
 Tm nhn: Trng i hc Kinh t Quc dn phn u pht trin thnh trng
i hc nh hng nghin cu, trng i hc a ngnh c uy tn, t cht
lng ng cp khu vc v quc t trong lnh vc qun l kinh t, qun tr kinh
doanh v mt s lnh vc mi nhn khc. Phn u trong nhng thp k ti,
trng c xp trong s 1000 trng i hc hng u trn th gii.
Chc nng: Tham mu, gip Hiu trng qun l, trin khai cng tc kho th,
m bo cht lng gio dc, cng tc c vn hc tp ca trng.
Nhim v:
- Xy dng cc quy trnh m bo cht lng (cc tiu chun, tiu ch nh
gi hot ng ca cc b phn) ca Trng H Kinh t Quc dn v gim st
vic thc hin chnh sch cht lng.
- Tham mu cho Ban Gim hiu ra cc quyt nh lin quan ti quy trnh, quy
nh bin son cc loi thi v hnh thc thi kim tra, nh gi, nghin cu,
xut vi Ban Gim hiu nhng phng n ci tin, pht trin cc hnh thc
thi ph hp vi yu cu o to ca cc ngnh, cc h bc o to. Phi hp
vi cc n v lin quan t chc xy dng v qun l h thng ngn hng
thi, ngn hng cu hi thi cho tng mn hc.
- nh k tin hnh t nh gi ton b hot ng ca nh trng v ng k
kim nh cht lng gio dc, bo qun, lu tr h s t nh gi.
- Thng trc cng tc kho th i vi cc loi hnh thi tuyn sinh, thi tt
nghip, thi hc phn ca cc h o to: t chc gim st vic bc thm, t
hp, sao in thi, ch tr cc khu phc v cng tc chm thi, lu tr, x l kt
qu thi, ch tr cc cng tc xem li bi thi, t chc thi theo hnh thc thi trc
nghim trn my tnh.
- Qun l v s dng c hiu qu trang thit b, ti sn c giao thc hin
nhim v lin quan ti cng tc kho th ca Trng
K hoch pht trin: ng dng cng ngh thng tin vo cng tc x l im thi
( lm phch, hi phch, ln im)
Phn tch SWOT (im mnh im yu C hi Thch thc)

im mnh im yu

-i ng nhn vin c trnh i hc tr -Cn b nhn vin trong phng u

ln (5 thc s, 4 c nhn), u tui tui trung tui, kh khn trong vic tip
trung tui, c nhiu nm kinh nghim lm cn vi quy trnh lm vic mi khi a my
vic, c chuyn mn tt, nhit tnh, am mc mi vo quy trnh quen thuc vi
m cng vic. h.

-Phng Kho th v m bo cht lng -Vo ma thi, s lng nhn vin trong
c trng H KTQD ch trng u t phng khng p ng c khi lng
v pht trin. cng vic.

-C s vt cht p ng quy trnh lm -My mc, thit b trong phng s dng

27
vic hin ti. trong thi gian di v tr nn c k, li thi.

-H thng thi trc nghim hin i c -Cc khu trong quy trnh ch yu c
a vo s dng gim ti p lc cng thc hin th cng gy tn thi gian, chi
vic trong ma thi. ph nhn lc ln v c nhiu sai st khi
khi lng cng vic qu ln.
-Phng Kho th v m bo cht lng
c s gip , h tr, phi hp thc hin
cng vic t nhiu phng ban khc trong
trng.

C hi Thch thc

- Phng Kho th v m bo cht lng l - Trng H KTQD l mt trong nhng

mt b phn quan trng trong h thng o
to ca trng H KTQD nn c nh
trng quan tm u t v hng n hon
thin cng tc Kho th.
- Vi mc tiu o to i ng lao ng c
cht lng cho x hi, phng Kho th v
m bo cht lng ngy cng c vai tr
quan trng trong cng tc gio dc. Vi v
tr ngy cng c nng cao, c hi pht
trin, khng inh v hon thin b my
hot ng ca phng ngy cng c m
rng.
- Phng Kho th v m bo cht lng
trng H KTQD s tr thnh tin phong
trong vic p dng cc cng ngh hin i
vo cng tc Kho th.
trng H u tin ca c nc c B
gio dc cho t ch v ti chnh nn ngun
ti chnh phn b cho phng Phng Kho
th v m bo cht lng cn hn ch, rt
kh khn trong vic thay i thit b, my
mc c.
- S pht trin khoa hc k thut v cc
mi nguy c v bo mt, an ton d liu.
- S thay i lin tc ca B Gio dc-o
to trong chnh sch thi c s l thch thc
ln i vi Phng Kho th v m bo
cht lng ph hp vi cc yu cu
ngy mt kht khe ca nn gio dc.

Phn b a l
HTTT x l im hot ng trn phm vi cc ging ng ca trng, c th
l Trng i hc Kinh t quc dn (ng Trn i Ngha), Trng Trung
cp cng thng, Trng THPT Hunh Thc Khng (Ph V Trng Phng).
Nh vy, phn b a l ca HTTT l tng i rng.
Mc tiu

28
 -Mc tiu chung: gi vng v pht huy vai tr ca phng ban t khi thnh
lp n nay nhm phc v tt trong cng tc o to gio dc ca trng
H Kinh t Quc dn.
- Mc tiu c th n thng 10/2016:
Hon thnh HTTT mi, nng cao cht lng x l im thi, rt ngn
thi gian, gim bt chi ph, nhn lc khi tin hnh cng vic x l im.
Chun ha i ng chuyn vin phng kho th, ti thiu ha ri ro khi
p dng HTTT mi.
c trng v nhn s
Phng kho th c 9 chuyn vin, trnh i hc v trn i hc, kinh
nghim tin hc mc trnh tin hc vn phng.
Tnh trng ti chnh, u t d kin, ngn sch vay v d kin cho HTTT
- Phng Kho th v m bo cht lng gio dc trng i hc Kinh t
quc dn l Phng ban chc nng ca t chc gio dc cng lp, do vy,
phng hot ng da trn Ngn sch ca ca trng, theo quy nh ca Nh
nc.
- u t d kin cho d n t trng l 50.000.000 ng
- u t t cc t chc ti tr l 50.000.000 ng

3.4.3. Mi trng nhn lc k thut v mi trng k thut

- Phn cng: H thng my tnh trm HP, chip Intel core i3-3220 (3.3GHz, 3MB
L3 cache, Socket 1155), Ram ~ 2GB Kingston bus 1600. HDD 250GB. My
ch SuperMicro X9-SC733T Intel Xeon E5-2609, 2.4GHz, ram 8GB , HDD
2TB.

- Phn mm :

a phn l my tnh Windows XP, ch yu l ng dng Microsoft

Office, vi cc phn mm vn phng son tho vn bn, bng tnh n
gin

Cc my tnh cha ci t v s dng phn mm no lin quan n d

n pht trin HTTT sp trin khai.

- My ch lu tr thng tin t ti Vin Cng ngh thng tin.

- C cc chuyn vin t bn ngoi, chuyn vin ca Phng khai thc, phi hp

hot ng v pht trin cng cc phng, ban khc c lin quan.

3.5. M t v h thng ang tn ti

3.5.1. Tng lc v h thng
- L do tn ti: h thng gip qun l bi thi c tt hn.Vic rc phch v m
ha mi bi thi vi nhng m s ring gip m bo c tnh chnh xc trong
cng tc ghp li phch, nhp im v phc tra. H thng gip bi thi c
m bo v tnh bo mt, d liu c lu tr y v m bo c tnh
cng bng trong cng tc chm thi.
29
 - Nhng ngi s dng: ch yu l cn b phng kho th chu trch nhim v
cng tc rc phch, hi phch v ln im.
- Cc mi lin h ca n vi h thng khc trong t chc: Qu trnh kho th ni
chung cng nh hot ng ca phng qun l o to ni ring c nh hng
v cng ln ti hot ng ca cc t chc, phng ban khc nh cc vin, cc t
chuyn mn,... Sau khi ln lch thi v danh sch sinh vin, thi s c
chuyn sang phng qun l o to in sao v nim phong trc ngy khi,
sau khi sinh vin hon thnh k thi tt c bi thi s c chuyn n phng
qun l o to bt u qu trnh rc phch, sau bi thi c chuyn cho
cc t chuyn mn, chm im; sau khi qu trnh ny kt thc bi thi s
c chuyn ngc li phng qun l o to ghp phch v ln im,... Tt
c qu trnh c gim st nghim ngt, cht ch m bo chnh xc cao nht
kt qu ca sinh vin.
- Cc phng thc x l:
Lm phch: th cng: Sau khi nhn bi thi ca sinh vin v, tin hnh ct phn
thng tin ca sinh vin ra ring v phn bi thi ring, sau m ha mi bi thi c
mt m ring. Sau , cn b phng kho th s lp bng danh sch ghi m s ca bi
thi v gio vin, vo ri chuyn qua cho gio vin b mn c phn cng
chm bi.
Ghp phch: th cng: Gio vin chm thi xong th ghi li im ra bng
danh sch m cn b phng kho th trc a. Danh sch c chuyn li
v phng kho th. Tng ng vi mi m s c m ha trn bi thi th sinh, phng
kho th tin hnh ghp li phch m ban u rc. Sau tin hnh nhp im vo
danh sch chnh thc v tr v cho b mn.
Phc tra: th cng: sau khi sinh vin ghi r thng tin vo t n xin phc tra th
cn b kho th tin hnh rt u phch ly s phch ca sinh vin ri bo vi
gio vin b mn rt bi chm li.
- u vo: phng kho th tip nhn cc thng tin v sinh vin, bao gm: h v
tn, m sinh vin, kho, lp hc phn, thi gian thi, mn thi, a im thi, s
th t trong danh sch hc phn ca sinh vin.... Cc thng tin s c s dng
m ho di dng code duy nht vi mi m sinh vin thay cho vic rc
phch th cng
- u ra: trc khi ghp phch qu trnh chm im cho mi sinh vin c m
bo thc hin theo quy trnh nghim ngt, chnh xc v khch quan, sau khi
ghp phch, ln im l qu trnh cng cn c theo di gim st cht ch
m bo s chnh xc tuyt i nhng vn m bo ng hoc sm hn thi
gian d tnh tr im thi v tnh im hc phn theo t l nh sn cho sinh
vin

3.5.2. nh gi chi ph hot ng

- Chi ph hot ng ca h thng khng qu ln do cc phng thc hot ng

hin ti phn ln l th cng, cc thng tin ch yu c lu tr trn giy (l
vt mang tin c chi ph r).
- Tuy vy, h thng phi chi tr nhiu chi ph cho nhng cng on khng cn
thit

30
 Chi ph v nhn lc: ngi vn chuyn bi thi, rc phch, ln im
Chi ph thi gian: cc cng on phn ln l th cng nn tn kh nhiu
thi gian trong qu trnh rc phch, chm thi
Chi ph khc phc sai st: sai st trong qu trnh hot ng ca h thng
l khng nh, do vy, phi tn kh nhiu chi ph khc phc nhng li ny
Chi ph lu tr: do phn ln vn bn thng tin u l giy nn tn nhiu
khng gian v chi ph cho vic lu tr chng.

3.6. Chun on HTTT hin ti, xc nh gii php

3.6.1. a ra chun on
- Cc khu trong quy trnh ch yu c thc hin th cng gy tn thi gian,
chi ph nhn lc ln v c nhiu sai st khi khi lng cng vic qu ln.
- H thng hin ti a phn vn l p dng nhng phng php th cng c
trong hu ht cc quy trnh, c bit l cng on lm phch. Do lng bi thi
l v cng ln, nn p ng c yu cu cng vic, phng Kho th cn
phi huy ng kh nhiu nhn lc. Chnh v khi lng v p lc cng vic
ln, nn khi thc hin qu trnh lm phch rt d dn n nhng vic nhm ln
v sai xt khng ng c (hi phch v ln im sai cho sinh vin).
- Vic lm phch v hi phch bng phng php th cng thng mt thi gian
khong 2 tun, dn n vic lm chm thi gian tr im cho sinh vin.
3.6.2. Xc nh cc mc tiu ca h thng mi
- Gim bt 25% thi gian x l bi thi trc v sau khi chm thi
- Gim 98% s lng im b nhp sai so vi trc
- Gim 40% khi lng cng vic so vi trc cho mi cn b, nhn vin phng
kho th
- Gim 30% khi lng ti liu giy cn phi lu tr (biu 4 bng giy v biu
phch giy)
3.6.3. Xc nh cc yu t gii php
- Tin hc ha qu trnh x l im thi
- S dng biu 4 in t, biu phch in t

3.7. nh gi li kh thi

Vn Nguyn nhn Mc tiu Gii php

1. Vic x l bi Cc cng on u Gim bt 25% thi - S dng biu

thi mt nhiu thi c lm theo cch gian x l bi thi phch in t v
gian th cng rc phch: trc v sau khi biu 4 in t
tun, nh m chm thi
phch: tun, ghp
phch: tun, nhp
im: tun

31
 Gim 98% s lng
2. Sai st trong Vic nhp im lm
im b nhp sai so
vic nhp im th cng
vi trc

3. Mi cn b
Ngun nhn lc c Gim 40% khi
nhn vin phi
hn (9 cn b) trong lng cng vic so
m nhn khi
khi cng vic th vi trc cho mi
lng cng vic
cng qu nhiu cn b, nhn vin
ln

- Lu tr d liu
cha hp l
- S dng biu
- Lng ti liu Lu tr d liu hp
phch v biu 4 in
bng giy qu nhiu, l
t
4. Kh khn tn din tch lu tr, Gim 30% khi
- H thng t ng
trong vic tm li gy kh khn cho lng ti liu giy
truy xut cc thng
d liu vic tra cu tm cn phi lu tr
tin khi cn thit
kim (biu 4 bng giy v
- Trang b thm c
- C s vt cht biu phch giy)
s vt cht
cha c trang b
y

3.8. xut ca d n
D n xut gii php s dng biu phch in t v biu 4 in t

- M t cc nhim v cn thc hin:

Mua sm thit b: Thit b my ch
Thit k phn mm x l, lu tr m phch, ln im thi
Thit k c s d liu
Tin hnh ci t thit b
Hng dn v o to nhn vin s dng cc thit b
Tin hnh a thit b vo s dng thc t
- xut v thi hn:

STT Cng vic Thi gian(tun)

1 nh gi yu cu pht trin h thng 15

2 Phn tch chi tit 10

32
 3 Thit k logic 11

4 xut cc phng n 2

5 Thit k vt l ngoi 5

6 Thc hin k thut 5

7 Ci t, bo tr v khai thc h thng 2

Tng 50

- xut v chi ph: Tng chi ph: 230.000.000 VN

33
CC PH LC CHO BO CO
A. S cu trc cc b phn lm thnh khung cnh ca h thng nghin cu

34
B. S IFD

35
36
37
38
C. S DFD

- S mc ng cnh

39
- S DFD mc 0

40
- S phn r mc 1
Phc kho

41
 4. Bo co giai on thit k logic
4.1. Lp k hoch
4.1.1. Phn cng cng vic
Cng vic thc hin Thi gian d kin Thnh vin ph trch
Cc phng php c bn thit k 1 ngy Bi Minh Trang
CSDL ng Qunh Mai
5 ngy Nguyn Ngc Dip
Thit k CSDL thng tin u ra Trng Th Hnh
H Ngc Anh
M hnh quan h thc th 3 ngy H Ngc Anh

Ph lc: S DFD h thng mi 2 ngy L Th Thu Hng

2 ngy
Ph lc: S DSD h thng mi Nguyn Ngc Dip

4.1.2. Phn b chi ph

STT Khon chi d kin S tin
1 Chi ph nhn cng 29.000.000
2 Chi ph trang thit b 2.000.000
3 Chi ph khc 300.000
Tng 31.300.000

4.2. Cc phng php c bn thit k CSDL

Phng php s dng nguyn mu

Cc thng tin u ra ca HTTT hin ti

+ Lch thi

42
+ Biu 4

+ Danh sch thi v bng im

43
 + Cc bng biu khc nh S nhn bi thi, S theo di dn ti lm
phch giao bi thi tr biu 4 tr im

iu tra nhu cu thng tin t ngi s dng, suy dn t cc thng tin u ra

ca HTTT hin nay, tng hp c trng ca cc nhim v m HTTT ang tr
gip, b sung thm cc phn t u ra nh biu 4 in t, biu phch in t

4.3. Thit k c s d liu t thng tin u ra

4.3.1. Xc nh cc u ra
Cc thng tin u ra ca h thng:

- Lch thi

44
 - Danh sch thi v bng im
- Biu 4 in t
- Biu phch in t

4.3.2. Chun ha
Danh sch phn t
Chun ha 1NF Chun ha 2NF Chun ha 3NF
u ra
Lch thi
S th t (R) Lch thi Lch thi Lch thi
Kha (R) M lp M lp M lp
Tn hc phn (R) Kha Kha M hc phn
M hc phn (R) M hc phn S tn ch Kha
S tn ch (R) S tn ch M hc phn Ngy thi
Ngy thi (R) M hc phn Tn hc phn Ca thi
Ca thi (R) Tn hc phn Ngy thi a im thi
Ngy in (R) Ngy thi Ca thi
a im thi (R) Ca thi a im thi Hc phn
M lp (R) a im thi M hc phn
Ghi ch (R) (S) Tn hc phn
S tn ch

Danh sch thi v

bng im
M lp Lp hc phn Lp hc phn Lp hc phn
M hc phn M lp M lp M lp
Kha M hc phn M hc phn M hc phn
Thi gian hc Kha Kha Kha
Ngy thi Thi gian hc Thi gian hc Thi gian hc
Ca thi Ging vin Ging vin Ging vin
a im thi Ging ng Ging ng Ging ng
Ging ng
S th t (R) Lch thi Lch thi Lch thi
M sinh vin (R) M lp M lp M lp
H tn SV (R) Ngy thi Ngy thi Ngy thi
im 10% (R) Ca thi Ca thi Ca thi
im 20% (R) a im thi a im thi a im thi
S (R) Cn b coi thi 1 Cn b coi thi 1 Cn b coi thi 1
S t (R) Cn b coi thi 2 Cn b coi thi 2 Cn b coi thi 2
im bng s (R)
im bng ch (R) Danh sch thi Danh sch thi Danh sch thi
(S) M sinh vin M sinh vin M sinh vin
im hc phn (S) M lp M lp M lp
(R) H tn SV H tn SV im 10%
Ghi ch (R) im 10% im 10% im 20%
Tng bi (S) im 20% im 20% S
Tng s bi (S) S S S t

45
Cn b coi thi 1 S t S t im bng s
Cn b coi thi 2 im bng s im bng s Ghi ch
Ngi lp DS Ghi ch Ghi ch
Th k vo im Sinh vin
M sinh vin
H tn SV
Biu phch in t
M lp Ti bi Ti bi Ti bi
Hc k M ti M ti M ti
Nm hc M lp M lp M lp
Kha Hc k Hc k Hc k
M ti Nm hc Nm hc Nm hc
H Kha Kha Kha
S bi H H H
Tng s t S bi S bi S bi
M sinh vin (R) Tng s t Tng s t Tng s t
S t (R)
S phch (R) Biu phch Biu phch Biu phch
S th t (R) M SV M SV M SV
im thi (R) M ti M ti M ti
S t S t S t
S phch S phch S phch

Biu 4 in t
Khoa Ti bi Ti bi Ti bi
B mn M ti M ti M ti
Tn hc phn Khoa Khoa Hc k
M hc phn B mn B mn Nm hc
Hc k M hc phn M hc phn Kha
Nm hc Tn hc phn Tn hc phn H
Kha Hc k Hc k S bi
M ti Nm hc Nm hc GV chm 1
H Kha Kha GV chm 2
S bi H H
Tng s t S bi S bi im thi
S th t (R) GV chm 1 GV chm 1 S phch
S phch (R) GV chm 2 GV chm 2 S t
S t (R) im bng s
im bng ch (R) im thi im thi Ghi ch
im bng s (S) S phch S phch
Ghi ch (R) S t S t Hc phn
GV chm 1 im bng s im bng s M hc phn
GV chm 2 Ghi ch Ghi ch Tn hc phn
B mn
Khoa

46
4.3.3. M t v tch hp cc tp

LCH THI

M lp Kha Ngy thi Ca thi a im thi CB coi thi 1 CB coi thi 2

LP HC PHN

M lp M hc phn Kha Thi gian hc Ging vin Ging ng

DANH SCH THI

M SV M lp im 10% im 20% S S t im thi Ghi ch

TI BI

M ti M lp Hc Nm Kha H S bi Tng s t GV chm GV chm

k hc 1 2

BIU PHCH

M SV M ti S t S phch

HC PHN

M hc phn Tn hc phn S tn ch B mn Khoa

IM THI

S phch S t im thi Ghi ch

SINH VIN

M SV H tn SV Ngy sinh Qu qun Lp qun l Chuyn ngnh Kho

a

47
4.3.4. Xc nh lin h logic gia cc tp v cu trc d liu

48
4.4. M hnh quan h thc th

49
Ph lc
A. S lung d liu DFD ca h thng mi

50
B. S cu trc d liu (DSD) ca h thng mi

51
 5. Giai on xut cc phng n ca gii php
5.1. Lp k hoch
5.1.1. Phn cng cng vic
Cng vic thc hin Thi gian d kin Thnh vin ph trch
Xc nh cc rng buc tin hc v t 3 ngy
chc L Th Thu Hng

Xy dng cc phng n gii php 3 ngy Phan Th H

5.1.2. Phn b chi ph
STT Khon chi d kin S tin
1 Chi ph nhn cng 8.500.000
2 Chi ph trang thit b 500.000
3 Chi ph khc 200.000
Tng 9.200.000

5.2. Xc nh cc rng buc tin hc v t chc

5.2.1. Cc rng buc c lin quan n t chc

- Nhn lc: Phng c 9 nhn vin (5 thc s, 4 c nhn), trnh chuyn mn

cao, c kinh nghim s dng tin hc vn phng; khng kh lm vic, hp tc
thoi mi, h tr ln nhau.

- Phn b ngi s dng: nhn s phng Kho th lm vic ti tng 3 nh 10 -

H Kinh t Quc dn, tuy nhin, cc n v khc c lin quan th phn b trn
a bn rng bao gm: trng i hc Kinh t Quc dn v trng THPT
Hunh Thc Khng 54A V Trng Phng.

- Phn b trang thit b ang s dng: cc my PC hin ang c t ti P302

Nh 10 H Kinh t Quc dn, tin phc v cc cng vic thng nht. Ngoi
ra th h thng my ch c t cc a im khc nhau trong trng (My
ch c s d liu im: vin CNTT, my ch phc v phn mm thi trc
nghim Itest: t ti phng C200).

- Thi gian: Cn c vo Quyt nh s 2470 v vic ban hnh Quy nh v cng

tc chm thi hc phn theo hnh thc thi vit:

Bn giao bi thi ht hc phn: ti a l 01 ngy tnh t ngy t chc thi,

trong trng hp ca thi kt thc hc phn din ra ti a im o to
ngoi H Ni hoc cc a im c bit khc, thi gian ti a bn giao
bi thi l 01 tun.

52
 Lm phch v cng tc phc v chm thi kt thc hc phn: ti a 01
tun k t ngy B phn khi th nhn bn giao ti bi thi.
Chm thi: ti a 04 tun t ngy b mn nhn bi thi.
Hi phch, ln im: ti da 01 tun k t ngy B phn Kho th nhn
c Biu 4 t B mn.
Tnh im hc phn, nhp im ln mng QLT hoc tr bng im:
ti a l 01 tun.
Thng bo, kim tra, nh chnh im hc phn: ti a 01 tun.
Thi gian lu tr ti liu chm thi ti thiu l 365 ngy k t khi B
phn Kho th hon thnh vic hi phch, ln im.

5.2.2. Cc rng buc v tin hc:

- Phn cng:
H thng my tnh trm HP, chip Intel core i3-3220 (3.3GHz, 3MB L3
cache, Socket 1155), Ram ~ 2GB Kingston bus 1600. HDD 250GB.
My ch SuperMicro X9-SC733T Intel Xeon E5-2609, 2.4GHz, ram
8GB , HDD 2TB.
My ch v my tnh c nhn ca tng cn b p ng c vic pht
trin v khai thc h thng thng tin mi.

- Phn mm:
Cc my tnh ch yu s dng Microsoft Office vi cc phn mm vn
phng n gin nh Excel, Word,
Cc my tnh cha c ci t ngn ng tr gip pht trin h thng
thng tin mi.

- Ngun nhn lc: c trnh i hc tr ln, c kh nng tin hc tng i tt,

mt s c nn tng tin hc rt tt (Vin Cng ngh thng tin, Khoa Tin hc
kinh t, chuyn vin trong mt s phng ban) sn sng cho vic pht trin h
thng.

5.3. Xy dng cc phng n gii php

5.3.1. Xc nh bin gii cho phn tin hc ha

- S DFD mc 0:

53
54
5.3.2. Xc nh cch thc x l

- S DSD:

5.4. nh gi cc phng n ca gii php:

- nh gi 3 phng n HTTT Biu phch in t, biu 4 in t:

Phng n 1: Thit k xy dng chng trnh: thnh vin d n trc

tip thit k chng trnh cho h thng mi. Vi phng n ny, do
trc tip tm hiu k v d n, cc thnh vin s c ci nhn tng quan
v h thng, hiu r cc vn ca h thng v quy trnh ca h thng
mi. Do vy, chng trnh c thit k s st vi yu cu m nhm d
n cng nh t chc a ra. Tuy vy, do trnh cng ngh thng tin,
k nng lp trnh cha cao, chng trnh c to ra c th gp mt s
li gy nh hng n h thng
Phng n 2: Thit k v thu xy dng chng trnh: thnh vin
d n s s thit k, a ra yu cu v thu nhn lc c chuyn mn
cao lp trnh chng trnh. u im ca phng n ny l p ng
c yu cu ca t chc, ng thi cng khc phc c nhng li do
ngi lp trnh khng chuyn gy ra. Tuy nhin, vi phng n ny,
phi tn thm chi ph thu ngi lp trnh
Phng n 3: Mua chng trnh c sn: t chc s mua chng trnh
c hon thin, ph hp vi h thng ca mnh. Chng trnh ny
c hon thin, th nghim nn s vn hnh trn tru, khng gp
li. Do chng trnh ny l sn c, khng c xy dng dnh ring
cho t chc, nn c th c nhng im khng p ng vi nhng thit
k m nhm d n t ra, c bit c th gy xung t vi cc b phn
khc ca h thng. Chi ph cho vic mua chng trnh l kh ln.

55
 - Bng nh gi a tiu chun cc phng n ca gii php:

T kt qu bng phn tch th tng im ca phng n 1 l 210, ca phng n 2 l

320, ca phng n 3 l 300. Nh vy phng n 2 l phng n c chn.

56
 6. Thit k vt l ngoi
6.1. Tng quan v thit k vt l ngoi
6.1.1. Mc ch
- M t chi tit phng n ca gii php c chn giai on trc y
- Trnh by thng tin cho ngi s dng khi nhp d liu vo h thng hoc a
kt qu ra.
- Cc nhim v ca tnh ton bao gm: lp k hoch, thit k trc tip cc giao
din vo ra, thit k cch thc tng tc vi tin hc ha, thit k cc th tc
cng, chun b trnh by bo co.
- Thng tin k thut ca phn mm:
Ngn ng lp trnh: Visual Basic.net

H c s d liu : Microsoft Access

Ngn ng truy vn: SQL

Thng tin u vo phi c cung cp (m sinh vin, s phch)

6.1.2. Lp k hoch thit k vt l ngoi

- Bng phn cng nhn lc

Cng vic Thi Thi gian Thi gian Nhn lc

gian bt u kt thc

Nguyn Th Kim
1. Thit k giao din vo ra 2 ngy 22-10-2015 24-10- Anh
2015 ng Th Diu

2. Thit k cc th tc th 1 ngy 24-10-2015 25-10- Nguyn Th Thm

cng 2015 Bi Th Hng

3. Thit k chi tit cc giao 2 ngy 25-10-2015 27-10- Nguyn Th Thm

din 2015 Bi Th Hng

Nguyn Th Kim
4.Thit k cch thc tng 1 ngy 27-10-2015 28-10- Anh
tc vi tin hc ha 2015 ng Th Diu

- Bng chi ph i vi giai on vt l ngoi: n v VN

57
ST Nhn vin S tin
T

1 Nguyn Th Kim Anh 8.150.000

2 ng Th Diu 8.150.000

3 Bi Th Hng 7.350.000

4 Nguyn Th Thm 7.350.000

Tng 31.000.000

- Chi ph khc gm:

chi ph trang thit b: 300.000
chi ph in nc: 200.000

` => Tng chi ph: 31.500.000 (VN)

6.1.3. Mt s nguyn tc thc hin

- m bo ngi s dng lun ang kim sot h thng.
- Gn cht ch vi cc thut ng, dng thc v cc th tc c dng.
- Che khut cc b phn bn trong ca cc phn mm v phn cng to thnh h
thng.
- Cung cp thng tin t liu trn mn hnh.
- Gim ti mc ti thiu lng thng tin m ngi s dng phi nh.
- Da vo nhng quy tc c chp nhn v ha k ha khi th hin cc
thng tin.

6.2. Thit k chi tit vo ra

6.2.1. Thit k vt l cc u ra
Trong giai oan phn tch, cn b thit k xc nh cc phn t thng tin
trn cc u ra, ni n, tn xut v khi lng ca chng. Thit k vt l u ra c
hai nhim v phi lm l: la chn vt mang tin v sp t cc thng tin trn u ra.

- La chn vt mang tin: C 4 vt mang chnh c s dng trnh by thng

tin: giy, mn hnh, ting ni v vt mang tin t tnh hoc quang tnh.

58
 - Giy l vt mang tin c a chung. Ngi s dng kh quen thuc vi
vic c thng tin trn giy, do vy khng cn phi hng dn cch s dng
thng tin ra trn giy. Giy c la chn khi:

Thng tin ra c lu tr li dng v sau.

Thng tin ra cn phi c nhn xt qua nhiu ngi khc nhau.

Thng tin ra c ni dung di rt kh c th ct ri thnh tng phn nh

hn c lp phn n vi phn kia.

- Mn hnh l phng tin th hin thng tin c din tch hn hp hn so vi

giy, tuy nhin n c nhiu tng lai ha hn hn giy. Thng tin hin trn mn
hnh my tnh c th tng tc c vi ngi s dng. Mn hnh cho php s
dng nhiu mu sc v nhng hnh nh sinh ng
=> Mn hnh c coi l ph hp cho cc thng tin u ra cn c nhng c
im sau:
Thng tin u ra ngn v khng cn phi lu tr li.
u ra di nhng c th d dng chia ct thnh cc phn nh hn c
lp vi nhau.
u ra rt phc tp.
- Cc vt mang tin t tnh v quang tnh c dng lu tr d liu hoc l
chuyn chng t ni ny n ni khc. u im chnh ca nhng vt mang
tin ny l my tnh c th c trc tip d liu cha trn .
=> Da theo yu cu ca d n v phng Kho th v m bo cht lng gio dc -
H Kinh t Quc Dn, vt liu mang tin chnh c chn l mn hnh tng tc
vi ngi s dng.
- Tp trung s dng 4 nt iu hng v cc nt F1 F12 trn bn phm
gim thiu ti a cc thao tc vi chut.
- Thit k trang in: Giy v mn hnh

59
Bin bn giao nhn bi thi

60
6.2.2. Thit k vt l cc u vo

Cn b phng kho th thc hi n nh p th cng nhng d li u c ghi

trn m t ti li u ngun vo my tnh, thng qua m t thit b cui. u vo ch yu
ca d liu l qua nhp liu t bn phm v thao tc vi chut. Cn b phng kho th
cn khai trc mt s thng tin nh Mn thi, M hc phn, Hc k, Nm hc, t
hc, Ngy thi, Phng thi, Kha, H o to.

Quy tc thit k mn hnh nhp liu:

Khi nh p d li u, khun dng mn hnh nn ging vi ti liu gc, nn cc

nhm phn t trn mn hnh theo mt trt t c ngha.

Khng nhp cc thng tin m h thng c th ly t kt qu tnh ton, cc

thng tin khng c ngha trong qun l.

t tn cc phn t thng tin trn hoc bn tri phm vi nhp d liu,

t cc gi tr ngm nh cho ph hp.

S dng phm Tab dch chuyn gia cc phm vi nhp d liu.

Phn di y m t giao din, cch thc thao tc trong cc khu ca qu trnh

x l im thi phng kho th

6.2.2.1. Nhn bi thi

- Chn ngy thi, Ca thi giao din hin th Danh sch tip nhn bi thi.
61
 - Gio vin trng thi kim tra s giy thi ng vi s bi thi ri tng hp ln trn
h thng, cn b t chc thi s click chn phng thi trn danh sch bi thi
cha tip nhn, sau nhp tn gio vin giao bi vo mc ngi giao v
click tip nhn bi thi hon tt qu trnh nhn bi thi.

- Sau khi tip nhn bi thi, h thng s hin th Danh sch cc phng nhn.
Hnh di y m t giao din Danh sch nhn bi thi

6.2.2.2. Sinh phch

- S phch l duy nht v c sinh lin tip theo th t ca ti phch v bi thi

trong ti khng tnh n mn.
- Chn trnh o to, ngnh o to, mn thi hin th danh sch cc ti bi thi
cn nh phch.
- Chn ti bi thi cha nh phch, click nh phch, danh sch nh phch
cho bit s phch tng ng ca cc khong s bo danh trong bi thi.

- Sau khi sinh phch t ng, c th s dng chc nng kim tra phch

62
 Chn trnh o to, ngnh o to, mn thi, hin th danh sch cc ti bi
thi nh phch.
Ch cho nhp s t giy thi vi cc ti cha hon thnh phch.
Chn cc ti nh phch, click xc nhn hon tt nh phch.

6.2.2.3. X l bng im

y l mt chc nng tng hp bao gm: iu chnh im nh gi b phn,

iu chnh im thi cp nht trng thi ca lp, cho php gio vin c nhp im thi
trc tip.

- Sau khi nhn ti bi t phng kho th, gio vin s ng nhp vo h thng,
nhp m ti ca ti bi nhn, sau , nhn cp nht biu 4 truy xut
Biu 4 in t ca ti bi. Giao din Biu 4 in t hin ra nh sau:

63
64
 - Gio vin s lm song song 2 cng tc l chm thi v nhp im ln bin 4 in
t. Cc thng tin cn nhp l s t; im v cc ghi ch cn thit. Nu s t
khng khp vi thng tin s t ng vi s phch do nhn vin phng kho th
nhp trong qu trnh sinh phch, h thng s bo li
- Trong qu trnh chm thi, cn b c phn cng ti khoa, b mn s tin hnh
nhp im thnh phn, nu c sai st, cn b tng hp im chn cc tiu ch
la chn pha trn sau chn tng u im iu chnh v phi ghi r l do
iu chnh.

6.2.2.4. Kim tra im thi

65
 - Khi cn b coi thi nhp thng tin M s sinh vin v tm kim, h thng s hin
th thng tin chi tit v qu trnh chm thi cc mn ca sinh vin bao gm:
Thng tin v mn thi
Ln thi
Ngy thi
S bo danh
S phch
Ti bi thi
im ca gio vin chm 1
im ca gio vin chm 2
V tr lu bi thi

6.2.2.5. Phuc tra

- Nhn n phc kho

Sinh vin n np n phc kho ti vn phng Trung tm qun l v m
bo cht lng.
Cn b vn phng ng nhp phn mm, click chn Vn phng =>
Nhn n phc tra

Nhp m sinh vin n np n phc tra, click Xem chi tit h thng hin
th chi tit im ca tng mn hc ca sinh vin.

66
 n phc tra ca sinh vin c nhn trong khong thi gian trong vng 7
ngy k t ngy cng b kt qu thi v nhng sinh vin tham gia thi.
- To ti phc tra
chn To ti phc tra t menu Qun tr h thng: Chn Phc tra=>
kim tra - to ti => To ti phc tra.

Chc nng ny gip cn b tng hp im kim tra li n phc tra ca sinh

vin

Nu c sai st trong qu trnh tng hp im thi xc nhn tnh trng v tng

hp li im cho sinh vin.
Nu qu trnh tng hp im khng c sai st th tin hnh rt bi phc
kho bng cch chn bi cn rt v chn mc: ngh rt bi v to ti

67
 Ch : ch to ti phc tra i vi cc n cng mn thi.

- Xc nhn rt bi phc tra

Click chn: Phc tra => Xc nhn rt bi phc tra

Chn Trnh o to, Mn thi c n phc tra, chn cc n phc tra sau
click Xc nhn.

Danh sch n phc tra rt bi c hin th bn di

- Tng hp n phc tra

68
 chn Tng hp n phc tra t menu Qun tr h thng: Chn Phc
tra=>Kim tra To ti => Tng hp n phc tra

Chc nng ny cho php theo di trong mt khong thi gian no c tt c

bao nhiu n phc kho.

- Cnh bo tng hp im phc tra

Chc nng ny gip cho cn b tng hp im cho theo di trn h thng tnh
hnh tng hp im phc tra, mn thi, hnh thc thi, trnh o to, ngy nhn n
v s lng n cn cha tng hp im.

chn Cnh bo tng hp im phc tra t menu Qun tr h thng: Chn

Phc tra => Tng hp im phc tra => Cnh bo TH phc tra

- Tng hp phc tra cc mn thi t lun

Chc nng ny cho php cn b tng hp im theo di kim tra v tng hp

im phc tra i vi cc mn thi t lun bao gm cc thng tin sau:

69
 Mn thi
Trnh o to
Hnh thc thi
M sinh vin c n phc tra
Lp u tin
S phch
Ti bi thi c (Ti trc phc tra)
Ti bi thi mi (Ti phc tra)
im c (im trc phc tra)
im mi (im sau phc tra)
im do trng khoa thng nht (Nu c)

- Tng hp phc tra cc mn thi kt hp

Chc nng ny cho php cn b tng hp im theo di kim tra v tng hp

im phc tra i vi cc mn thi kt hp bao gm cc thng tin sau:

Mn thi
Trnh o to
Hnh thc thi
M sinh vin c n phc tra
Lp u tin
im ti (im t lun)
im qut (im Trc nghim)
im khc (im V, TH)
im tng hp (im sau phc tra)
im trc PK (im trc phc tra)
T l % cc phn (TN, TN, V)

chn Tng hp phc tra cc mn thi kt hp t menu Qun tr h thng:

70
 Chn Phc tra => Tng hp im phc tra => Hnh thc TN & KH

6.3 Thit k cch thc giao tc vi phn tin hc ha

6.3.1. Giao tc bng tp hp lnh
Cho h thng thc hi n m t cu l nh no , bng cch nh p vo m t cu
l nhThc hi n tng i chnh xc nhng thng dng cho nhng ngi c trnh
tin hc cao v nhng ngi thng cuyn s dng h thng nh thao tc vin
chuyn nghi p .
6.3.2. Giao tc bng cc phm trn bn phm
Lm tng tc a l nh vo h thng v d dng hn so vi vi c nh v
vit cc l nh.Tuy nhin, dng phm h i thoi i hi ngi s dng cng phi nh
kh nhiu tc dng ca tng phm ho c t hp phm.
6.3.3. Giao tc qua thc n (Menu)
Thc n c dng rt ph bin hi n nayH thng menu hin th tt c cc chc
nng ca chng trnh c sp xp theo tng mc.
6.3.4. Giao tc da vo biu tng
Gn cho mi biu tng khi c kch vo s chy 1 chc nng c th ca
chng trnh.
Tuy nhin cng khng qu nhn mnh cch thc ny v di n tch mn hnh
hp, nhng khi ni m tru tng rt kh th hi n bng cc biu tng ha.

71
 7. Giai on thc hin k thut
7.1. Lp k hoch thc hin
7.1.1. La chn cng c pht trin
- Tnh hnh h thng: hin ti, cc cn b phng kho th kh nng tin hc mc
trung bnh hoc kh. Vy nn, cc phn mm c thit k cn phi c mt
giao din thn thin, thao tc thc hin d dng v thun tin.
- Cc cng c xut:
Hin nay c rt nhiu ngn ng lp trnh. Mi ngn ng c nhng u v nhc
im ring, c thit k nhm nhng mc ch v yu cu khc nhau. V
ngi vn hnh h thng l nhng cn b khng chuyn v tin hc nn ngn
ng lp trnh c xut l ngn ng th h 4.
Thm vo , ngoi cc ngn ng lp trnh cn kt hp cc h c s d liu v
cc cng c khc i km.
D n ny xut cc cng c nh sau
Ngn ng lp trnh: S dng ngn ng lp trnh Visual Basic hoc
Visual C++
H iu hnh th nghim: Windows 7
H qun tr c s d liu th nghim: Microsoft Access
Ngn ng truy vn: SQL
7.1.2. Phn phi cng vic cho cc thnh vin
Cng vic thc hin Thi gian d kin Thnh vin ph trch
1. Lp k hoch v thit k vt l 2 ngy ng Qunh Mai
2. Thit k Modun v hon thin ti 2 ngy
H Ngc Anh
liu
3. Lp trnh 2 ngy Trng Th Hnh
4. Th nghim. 1 ngy Trng Th Hnh
5. Thit k ngi - my 3 ngy Nguyn Ngc Dip

7.1.3. Chi ph d kin

STT Khon chi d kin S tin
1 Chi ph nhn cng 40.000.000
2 Chi ph trang thit b 10.000.000
3 Chi ph khc 2.000.000
Tng 52.000.000

72
7.2. Thit k vt l trong
7.2.1. Thit k CSDL vt l trong
- Cc tp c s d liu

LCH THI

M lp Kha Ngy thi Ca thi a im thi CB coi thi 1 CB coi thi 2

LP HC PHN

M lp M hc phn Kha Thi gian hc Ging vin Ging ng

DANH SCH THI

M SV M lp im 10% im 20% S S t im thi Ghi ch

TI BI
M ti
M lp Hc Nm Kha H S bi Tng s t GV chm GV chm
k hc 1 2

BIU PHCH

M SV M ti S t S phch

HC PHN

M hc phn Tn hc phn S tn ch B mn Khoa

IM THI

S phch S t im thi Ghi ch

SINH VIN

M SV H tn SV Ngy sinh Qu qun Lp qun l Chuyn ngnh Kho

a

- S cu trc d liu
73
7.2.2. Thit k vt l trong cc x l
7.2.2.1. Th hin s lin kt cc m un
Trong cng vic x l im c hai tin trnh chnh: Lm phch v nhp im
Lm phch

Nhp im

74
7.2.2.2. Thit k cc nhim v ngi my
Tin trnh Lm phch gm cc pha
- Pha nhn bi

75
- Pha Dn ti

76
- Pha To phch v biu 4

77
 Tin trnh nhp im

78
7.3. Lp cc chng trnh my tnh
- Chuyn i cc c t thit k vt l ca cc nh phn tch thnh phn mm
my tnh do cc lp trnh vin m nhn
- Tin hnh song song tin trnh lp trnh v tin trnh th nghim
- Phn mm my tnh cho h thng thng tin do cc lp trnh vin thc hin vi
yu cu m bo rng cc chng trnh ph hp hon ton vi cc c t thit
k.

7.4. Th nghim phn mm

Ln k hoch th nghim
- k hoch th nghim tng th: th nghim h thng ngay trong qu trnh
phn tch
- k hoch th nghim module: c th hin trong giai on thit k
- k hoch th nghim tch hp: c th nghim khi cc module hon
thnh.
Ni dung k hoch th nghim

79
 - Gii thiu chung:
M t h thng cn th nghim: h thng thng tin qun l x l
im thi ti phng Kho th v m bo cht lng Trng i hc
Kinh t quc dn.
Cc mc tiu ca k hoch th nghim: tm ra li v nh gi li cc
c t thit k
Phng php th nghim v cc ti liu th nghim c lin quan h
tr cho qu trnh ny
- K hoch chung
Lch v thi gian v a im th nghim: Phng Kho th & m
bo cht lng gio dc trng i hc Kinh t quc dn
iu kin th nghim, cc trng hp th nghim v cc trng
khng khng c th nghim
- Yu cu th nghim
Phn cng: Cu hnh phn cng hin ti ca phng, mi chuyn vin
c trang b mt my tnh HP, chip Intel core i3, Ram ~ 2GB, v
my ch, p ng c yu cu th nghim
Phn mm: Cc phn mm h thng cng nh phn mm h tr cho
chng trnh th nghim cn c kh nng ci t v chy
chng trnh, vi cc phn mm hin ti c ci trn cc my
ca phng nh: netframework 4.0, cc b th vin MS p ng
c chy th chng trnh
Nhn s: Yu cu nghip v chuyn mn tt, nm r cc cng on
cng vic. Ngoi ra, nhn vin phi c o to v hng dn
p ng yu cu trong qu trnh th nghim chng trnh
La chn cch thc th nghim:
- Th nghim tnh: khng tin hnh thc hnh chng trnh
- Th nghim ng: th nghim c tin hnh thc hin chng trnh
La chn cng c th nghim:
- Th cng: khng s dng my tnh
- T ng: bng my tnh
K thut th nghim:
- K thut r sot li c trng: th nghim tnh, c tin hnh th cng
- K thut kim tra logic: tp trung vo kim tra logic chng trnh.
- K thut th nghim th cng: ngi th nghim thay my tnh th hin cc
cng vic.
- K thut kim tra c php: Kim tra sai quy tc ca ngn ng lp trnh.
- K thut th nghim module: th nghim tng module mt xem mi
module c li hay khng.
- K thut tch hp: ghp cc module li vi nhau th nghim.

80
 - Th nghim stub: th nghim lin kt gia cc module.
Chin lc th nghim:
- Th nghim hp en: Lin quan n cch kim tra Logic ca chng trnh
- Th nghim hp trng: Lin quan n chin lc c tnh hng Logic hay
hng gii thut
Qu trnh th nghim c lp i lp li cho ti khi khng cn li hoc
t c mc chp nhn c.

7.5. Hon thin ti liu h thng

- Cc ti liu v thit k h thng: dnh cho ngi bo tr h thng.
Thit k bo co

Thit k chng trnh

Thit k th tc

S cu trc

Cc bng m

S quan h

Phng php th nghim, d liu th nghim v kt qu

Cc ti liu, hnh nh v giao din h thng.

Cc bo co, bng biu.

Cc on code tng modun, tng form thit k.

Cc ti liu lin quan n s lung thng tin.

- Cc ti liu h thng: dng cho ngi s dng

Sch hng dn s dng

S thit k, quan h: cc h s lien quan n CSDl, cc thit k

u ra ca chng trnh, cc bo co, bng biu,..

Gii thiu chng trnh: ngn ng thit k, ngi thit k, giao

din thit k

Phn mm v m ngun

- Cch o to cho ngi s dng: ni dung o to

81
 Ci t h thng
Lm quen vi cc th tc nhp liu, hp l ha d liu

Mt s thao tc x l khi xy ra li

Th tc cn tun th khi tin hnh th nghim

Th tc khi chuyn i h thng

Kin thc v nghip v

82
 8. Ci t, bo tr v khai thc h thng
8.1. Lp k hoch
8.1.1. Phn cng cng vic
Cng vic thc hin Thi gian d kin Thnh vin ph trch
Ci t h thng 3 ngy V Phng Tho
Bo tr h thng 3 ngy Cao Th Kim Ngn

8.1.2. Phn b chi ph

STT Khon chi d kin S tin
1 Chi ph nhn cng 40.000.000
2 Chi ph trang thit b 10.000.000
3 Chi ph khc 1.000.000
Tng 51.000.000

8.2. Ci t h thng
8.2.1. Phng php ci t:
La chn s dng phng php ci t cc b, ch cn thc hin chuyn i t
h thng c sang h thng mi cc b ti mt vi b phn do mc tiu ca d n pht
trin l rt ngn cc cng on th cng. V vy vic la chn phng php ci t
ny c th hn ch ti a chi ph v cc s c khc.
8.2.2. Qu trnh chuyn i
8.2.2.1. Lp k hoch chuyn i:
- nh gi yu cu pht trin h thng: tun 1 15
- Phn tch chi tit: tun 16-25
- Thit k logic: tun 26-37
- xut cc phng n: tun 37-38
- Thit k vt l ngoi: tun 39-43
- Thc hin k thut: tun 44-48
- Ci t h thng: tun 49-50
8.2.2.2. Chun b chuyn i:
Mua sm cc thit b phn cng: tun 37-38
8.2.2.3. Chuyn i k thut:
- Chuyn i phn cng: lp t thm thit b my ch
- Chuyn i phn mm: ci t cc phn mm x l, lu tr m phch, ln im
thi
- Chuyn i d liu:
- Do phn mm mi c ci t vi mc ch gim ti cc cng vic th cng,
nn d liu trc y c th khng cn n cho vic thc hin quy trnh

83
 cng vic khi p dng h thng mi, cho nn vic sao lu d liu l khng cn
thit.
8.2.2.4. Chuyn i v mt t chc:
- o to ngi s dng h thng thng tin:
Nhm s o to cc i tng s dng h thng theo phng php
hng dn c s dng my tnh v chuyn gia ti ch.
Vic o to s chia theo cc nhm i tng c lin quan c th. V d:
Cn b phng kho th lin quan ti nhn bi thi, cc cn b c y
quyn nhp imNgi dng s c ch ra s khc bit gia phn
mm mi v phn mm c nh th no, cng nh s lin kt gia cc
thnh phn lin quan trong quy trnh.
- H tr ngi s dng h thng thng tin:
Vit hng dn s dng cho ngi s dng
Tr li cc thc mc cho ngi s dng
To trang minh ha trc quan bng hnh nh cho ngi s dng

8.3. Bo tr h thng
8.3.1. Cc bc ca khu bo tr HTTT
- Bc 1: Qun tr cc yu cu bo tr
L vic thu thp cc yu cu sp xp cc th hng u tin trong vn
bo tr.
Chng ta cn xem xt chn ra u l nhng vic cn bo tr trc v
sau ca h thng thng tin s dng biu bn in t v biu phch in
t ny.
- Bc 2: Chuyn i cc yu cu bo tr
H thng c vi phng php rc phch, khp phch v ln im th cng nay
c thay th bng cch s dng biu bn in t v biu phch in t.
- Bc 3: Thit k cc thay i: Thay v phng php nhp im th cng, tin
hc ha qu trnh nhp im cho tng sinh vin. Thit k mu biu bn in t,
sau khi nhp im vo mu , im s t ng c chuyn ln phng qun
l o to vi 1 biu phch in t , sau khp phch v ln im c nhn
cho tng sinh vin.
- Bc 4: Trin khai cc thay i
8.3.2. Qu trnh bo tr HTTT
8.3.2.1. Cc hot ng
- Thu nhn cc yu cu bo tr: l vic tin hnh phn tch xc nh phm
vi yu cu v nh gi mc nh hng ca n ti HTTT
- Chuyn i cc yu cu thnh nhng thay i cn thit: Xem xt yu cu c
cn phi thay i hay nh hng n HTTT ra lm sao, mc ca yu cu
y (tng t nh giai on Phn tch chi tit)
- Thit k nhng thay i cn thit (tng t giai on thit k Logic)
- Trin khai cc thay i (ging giai on 6 v 7)

84
8.3.2.2. Cc kiu bo tr h thng
- Bo tr hiu chnh: gii quyt cc li thit k v li lp trnh cn tim n trong
h thng sau ci t. Mt h thng mi c th tn ti v pht sinh nhng li
tim n trong qu trnh thit k, s dng biu bn in t v biu phch in t
l mt phng php mi nn cn c theo di trong qu trnh s dng, sa
cha, bo tr kp thi trnh pht sinh nhng ri ro khng mong mun.
- Bo tr thch nghi: sa i h thng ph hp vi cc thay i ca ngi
dung (v yu cu nghip v hoc yu cu cng ngh) c b sung gi tr cho t
chc. Biu bn in t v biu phch in t l nhng thit k mi, c th tn
ti mt s khuyt im cha thc s ph hp vi yu cu ca ngi s dng
nn s c bo tr theo yu cu ca cc cn b phng kho th trong qu trnh
s dng.
- Bo tr hon thin: ci tin h thng gii quyt nhng vn mi hoc
tn dng li th ca cc c hi mi.
- Bo tr phng nga: vi mc ch phng nga nhng vn c th xy ra trong
tng lai, 1 s thay i c tin hnh i vi h thng, ch ng thay v nhn
c yu cu mi bo tr.
8.3.2.3. Chi ph bo tr
- Chi ph bo tr h thng mi :
H thng s c bo tr nh k 3 thng 1 ln vi nhng chi ph cho h
thng my in, my tnh, cc dy ni mng, phn mm biu bn in t,
biu phch in t v mt vi chi ph khc ( nu c )
Kinh ph d kin: 30 triu ng.
- Nhng yu t nh hng n chi ph bo tr h thng :
S li cn tim n trong h thng sau khi ci t
S lng khch hng khc nhau m nhm bo tr phi h tr
Cht lng ca ti liu h thng
S lng v cht lng nhn s c ch nh h tr v bo tr h
thng.
8.3.2.4. Qun l bo tr h thng
Cc vn :
- Qun tr nhn s : cc cn b nhn vin c phng Kho th v Phng o to
- o lng hiu qu bo tr h thng: S lng li, khong thi gian gia cc li,
kiu li.
- Kim sot cc yu cu bo tr
- Qun tr cu hnh: cu hnh ca h thng my tnh, my in phc v qu trnh
nhp im v chuyn im trc tip ln h thng ca qun l o to.

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