Professional Documents
Culture Documents
Summer Assignment 1
Summer Assignment 1
Summer Assignment 1
Sources of feedback...07
Importance of feedback..13
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1. Introduction Report Title 3
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2. Types of feedback techniques in Report Title 4
corporate workplace
2.1. Types of feedback in corporate
workplace
The type of feedback given to employees has a major impact on
their subsequent performance. In order for managers to be most
effective at providing feedback, they must understand the
differences between the three main types of feedback:
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2.2. Sources of Feedback in the Workplace Report Title 6
There are 5 main sources of feedback in businesses. Each source of
feedback can provide a different perspective on performance and
can be a valuable component of the feedback process.
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2.3. Types of feedback techniques in corporate
Report Title 7
workplace
Ask-Tell-Ask
Ask employee for self assessment
Tell them the behavior/performance you observe and how it
differs to what you expect.
Ask employee how they think they could improve and what action
they can take.
The Compliment Sandwich Feedback Technique
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Sandwich Feedback & Purported Benefits
Report Title 8
The sandwich feedback technique is a popular three-step procedure
to help managers who are ill at ease with providing corrective
feedback. The sandwich feedback method consists of praise
followed by corrective feedback followed by more praise. In other
words, the sandwich feedback method involves discussing corrective
feedback that is sandwiched between two layers of praise.
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2.2. Usefulness of feedback techniques in Report Title 9
corporate workplace
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Usefulness of feedback Report Title 10
Effective feedback in the form of praise lets staff know that they
have achieved something. It recognises their efforts and gives rise to
the satisfaction of a job well done. Feedback plays an extremely
large part in the Motivation of employees.
Show people that you appreciate what they did and give them
recognition, which helps to motivate them
Help people back onto the right target when they have
misunderstood a goal or task
The first thing to realise is that feedback in its broader sense is vital
to life. Without feedback there could be no natural selection, no
evolution.
Feedback is an essential component of effective change.
Within the workplace, there is always change. Paradoxically,
change is perhaps the one constant. Feedback seeking it, giving it
and receiving it is one of the most effective tools we have for
harnessing and promoting change, so that it is to our benefit.
That is the more global view, but how is feedback important to me,
right here, right now, in my situation as a manager in an
organisation?
Just as on the global level, feedback is an essential component of
effective change, and therefore improvement, and one of the roles
of any manager is to seek to improve things. Feedback helps us
understand things like
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Report Title 12
How negative Feedback Affects the Worker and
the Workplace:
Negative feedback is something that most employees hope to avoid
from their employer. Negative feedback generally signals that the
employee has not completed all aspects of her job satisfactorily and
that there is need for improvement. However, not all negative
feedback necessarily needs to be detrimental to employee morale. In
reality, each worker is different and the negative feedback provided
by employers will affect employees in various ways.
Behaviour:-
Reception:-
Motivation:-
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Other employees not only change their behavior in response to
negative feedback, but also feed off the feedback as aReport
sourceTitle
of13
motivation. Those who are either angered or at least driven to
do a better job can use the negative feedback as a means of
improvement in terms of performance. Some people approach
negative feedback with the attitude that they will show the
employer that the feedback he provided was wrong. With these
employees, the "I'll show you" attitude usually prevails.
Self-Reflection:-
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Report Title 14
How Positive Feedback Affects the Worker and
the Workplace:
Small business owners and managers are often pressed for time as
they try to manage tasks for which entire departments exist in larger
organizations, such as accounting and human resources. Operating
under a constant time crunch leads some owners and managers to
provide employees only with negative feedback after a problem or
error. Providing only negative, critical feedback can lower
workplace morale and productivity, since it leaves employees feeling
under-appreciated. Positive feedback, an approach that emphasizes
singling out positive behavior, provides key advantages to business
owners and managers in addressing employee performance.
Promotes Engagement:-
The most carefully phrased criticisms still cause the recipient
pain. In psychological terms, people avoid things that pain
them and embrace things that give pleasure. A boss that
singles out only failures creates a constant stream of pain
associations that will drive employees to distance themselves
from management. Praise, on the other hand, gives people
pleasure and encourages them to engage with management,
which increases the chances that employees will share new
ideas and point out problem areas in the business.
Boosts Performance:-
The exact parameters of human performance in a given work
situation remain murky. Most workplaces employ a few,
extremely high-performing individuals, but such individuals
may possess unusual talent. In general, though, positive
reinforcement boosts the performance of the majority of
employees, including the highest performing employees. The
small employee roster of small businesses makes this outcome
particularly relevant, as a boost in overall productivity can
translate into a comparatively huge financial gain relative to a
large organization.
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Cost-Effective
Employee turnover costs money. The AARP reports that the 15
Report Title
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3. Conclusion Report Title 16
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4. Bibliography Report Title 17
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