Questionnaire of I.T.

in Insurance

1) What scheme of insurance policy have you taken?

a) Whole Life
b) Endowment Plus
c) Money Back
d) Pension Fund
e) ULIP
f) Others

2) Satisfaction level towards services offered by LIC

a) Fully Satisfied
b) Partially Satisfied
c) Not Satisfied

3) What factors do you consider while selecting a life insurance company?

a) Premium Outflow
b) Company Reputation
c) Service Quality
d) Product Quality
e) Return on Investment

5) To what extent will ICT systems affect insurance Industry?

[1] Poor gggggggggggggggg
[2] Adequate
[3] Excellent
6) For your company ICT is a/an
[a] Opportunity gggggggggggggggg
[b] Challenge
[c] Threat
[d] Ambiguous

7) How important is the implementation of ICT systems to your company?

[a] Poor
[b] Adequate gggggggggggg
[c] Excellent

8) Totally to what extent has your Company embraced the use of ICT?
[a] Poor ggggggggggggggggggg
[b] Adequate
[c] Excellent

9) Does your Company use any of the modern technologies of marketing (e.g.
online selling of policies?)
[a] Yes gggggggggggggggggg
[b] No

10) Does your Company invest in advertising of the existing and new products?
[a] Yes gggggggggggggg
[b] No

11) Do you organize Camps, Seminars and conferences?

[a] Yes gggggggggggggggggg
[b] No

12) To what extent will ICT systems affect insurance Industry?

[a] Poor ggggggggggg
[b] Adequate
[c] Excellent

13) D o y o u t h i n k i n s u r a n c e p o l i c y i s i n t h e d i r e c t i o n o f
public welfare?
a ) Ye s
b) No ggggggggggggggggg

14) Do you think that risk coverage factor included in

Insurance policy attracts general public towards the policy?
a ) Ye s g g g g g g g g g g g g g g g g g g
b) No

15)