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4.0 S5KODA Maintenance Package - General Overview r=]
4 years / 60,000 kms.
Soyer (Whe consti em az
Package** olan
four pvee eeree set niterafSDOD ane yah ee ames
41 Introduction
‘comprehensive service plon to ensure hassle free services for customers upto years / 6,000 Ks
wich ever occurs fist.
42 Content
Model applicable
‘All madels of opi, Otis & Super
Product benefits
1 Security - Defined cost of maintenance over contact petiod.
2 Dalghe- Enhanced reste vaie fer, because of excellent service history.
2 Feely - Transferable package, athe time of resale of cr.
2 Avalebilty~ Benes can be redeemed at al authorized Skoda dealers actos india
43. Scope of work
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4.4 SKODA Maintenance package (SMP) terms and condi
Description of scope of service
2 Sh inclades parts and Labour foriepecton service tems Eg. Engine ol ie, i fitrs Ful fies,
Brake fi, Spork pg, Automat arsmssion ld and er.
> Standard serve intel ieat S000 KMS or one yor hichevercceurs eat) Customers are esponsile
for topping up of varous Huds mn Between services. Fuel tyes, routine washing repairs avin de to
‘wear and tea, car dealing, accent damages 54400 and ratte, epats on pant and body pans ere
pat duded inthe scope af service
Exclusions
> Expences pertaining to parts/consumables / Labour not mentianed inthe scope of work
2 Repalsarsing due tonatralwear and ea, crim, extemal damage natural calaities, scratches
‘ray other extemal cicumetances lke mechanical or chemical ifuences
> Gi Care/Dexaing products Eg Exterior pant protection and polishing treatments, intros fabric
eather clearing ad protection treatments antiust vestinent et)
> Repais arising cue t2 improper or wrong careusage as specified inthe owners manual ofthe
vehi
> Repairing due to unauthorzednon-ecommended modiicaions/alterations on vehicle, use of
‘s0n-gerine pats, acessories afd he os, antieeze and bake fu etc
> Repos beyond 4 yeas 1 60000 KMS whichever occur st fom the date of commencement of
Waren
> Any incdentl expenses, costs andlor loss incured by the customer for the purpose of
‘malntenancerepar on occasions of maintenance Ike cost of conveyance and such other related
expenses
‘General Terms & Concitions
> Servicing must be cated aut at Skoda authorized workshops 2s specified in the owner’ mana
> SMP contract cannot be cancelled/efunded, buts Uansferrble to subsequent owner and not
trancerableto another car
> forsome reasons one o mocesenicesarenet dane, nether refund can bemadefor such missed
Sewices no the contact extended
>the care handed ever to workehap in nen-toadweothy condltion due 1 mishandling tampedng
ccdent negligence, re or any other at of nature, company reseves the fights a charge customet
the cost of repaitheve of faluding Labour charges
> Services be provided under he contac, only upon producing this document dung the time of
leaving the carat workshop.
> Alspates f any are subject to the Aurangabed scion
> Skoda Auto nda eserves the right to ake any changes future without ay prior notice
Page7 of 84.5 Purchase Process definitions:
‘A. Purchase of SKODA Maintenance Package
Products avaliable only tthe time of purchase of vehicle til 15 daysjpost delivery date AN)
{any eustomeis interested to buy the product, deateship needs follow below races.
Customer to make payment to Skoda Auto india (Pvough NEFT oly} Deoler needs to share below
information ta customer
‘Account Name: Skoda Auto nda Private Lite.
‘Account Number: SKODGLA80100,
‘Recount type Caen account
Bank nama CITIEANK NA
‘Bank Branch: Naiman point Fore Mumba
{SC Code 170309000
Inthe remarks column please specify IN
(Deoeship toraise 9 request in DMS fr approval customer name, contact numb email, VN, mode of
payment and ransaction reference numbers are mandatory) > eave refer OMS wer guide
Post vefcaton of receipt of fund, SAIPL wil approve the request in DMS.» laze ees DS se de
On receipt of SPL’ approval dealership to pent SAPL voce PMS certificate scope of work, coverage
‘documents, sign and handover to customer within 30 days of dlvay dat (GAN)
For online tarsactions customer name, meble nuber, em, Made Varian ate mandatory, VIN to be
‘mentioned incase of NEF.
SKODA Maintenance Package Pricing
SV eer aed
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