Professional Documents
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E-Business Plan For Ecowaste Management Company
E-Business Plan For Ecowaste Management Company
An E-business Plan
Presented to
the Faculty of the Ramon V. del Rosario College of Business
Decision Sciences and Innovation Department
De La Salle University - Manila
In Partial Fulfillment
of the Requirements for the Course
ECOMMER
Prepared by:
Ablaza, Rausette Kaye
Anwar. Mohamad Rizal
De Luna, Shary
Gullab. Aina
Juangco, Dan Angelo
Pagkalinawan, Bianca
Quisora, Keith
Velilla, Catherine
Submitted to:
Mr. Ernesto Bilar
Table of Contents
1.1 Vision.5
1.2 Mission..5
1.3 Products/Services..6
2.1 Customers..7
2.2 Competitors.12
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8.1 Strengths.18
8.2 Weaknesses.18
8.3 Opportunities..20
8.4 Threats.20
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Chapter 1: Company Background
business whose main concern is focused on solid waste management. This company was formed
to cater to the garbage disposal needs of different manufacturing companies inside economic
zones and industrial parks, as well as establishments such as malls, stores, schools/universities,
offices, and post consumers. To name a few of its existing clients, Ecowaste Management Co.
provides its services to Philippine Airlines, Manila Doctors Hospital, Walter Mart Supermarket,
Innotor Phils. Inc., and many more. Its main operations are held in CALABARZON, Quezon
City, Pasig and Paranaque City. Its main Warehouse/ Material Recovery Facility (MRF) is
located in Binan, Laguna and the company has an additional branch in Quezon City.
environment, through constantly striving for and promoting the use of recyclable waste materials
in the most productive way possible. Fortunately, more people are starting to recognize the
significance of protecting our environment, which works as an advantage for the company. In
issues and policies. Moreover, the company follows their Solid Waste Management Program,
which is composed of a number of implementation plans. Firstly, they seek to ensure a sanitary,
timely, and efficient hauling of waste materials. Next, it assists in the promotion of
environmental awareness to the public. Lastly, they intend to monitor these implementations and
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1.1 Vision
responsible in providing services with full commitment and integrity, and is able to support our
1.2 Mission
accountability.
1.3 Products/Services
The scope of Ecowaste Management Companys services involves the proper solid waste
management process. The companys main operation largely entails caring for and maintaining
the environment through the proper disposal and recycling of waste materials of different
companies. Its system and mechanics for their services includes Waste Segregation, On-site
Storage, Collection, Transfer & transport, Processing & recovery, and Disposal.
Ecowaste Management Co. does the collection of partially segregated waste materials
from their clients and brings it to the companys Material Recovery Facility (MRF), as per
requirement of their clients. They do secondary segregation of all the solid waste materials
according to its category such as styro, plastics, cans & metals, carton boxes, paper, left-over
food, and residuals. Next, they recycle and resell all recyclable materials such as plastics, papers,
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can & metals, and carton boxes. Ecowaste Management Co. also includes the
and keeping the area free from scattered solid wastes and/or spillages of grease trap wastes and
food wastes, as part of their service operation. The company also does the composting and/or
conversion of the food wastes to animal feed. All the residual wastes are disposed to DENR
Authorized Controlled Dumpsite of Sanitary Landfill or thru the City Garbage Collection
System.
With the onset of globalization and modernization, it is inevitable that huge amounts of
garbage will be thrown away from homes everyday. It is important that the percentage of
garbage that will be managed and recycled would somehow be equal. Aside from hauling and
reselling different waste materials from different companies, Ecowaste is also part of the
recyclable collection events (called the waste market) held in different Ayala and SM malls
during the first Fridays and Saturdays of every month. In the waste market, different haulers of
different kinds of recyclable materials join together to collect traditional wastes such as plastic
cups/gallons, plastic spoons and forks, PET bottles, cartons, and papers, tin cans, and the like.
2.1 Customers
Ecowaste Management Companys target market includes subsidiary scrap buyers and
recyclers. These customers buy the companys stocks of scrap materials according to its
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classification. Each buyer has a specific line of scrap materials that they purchase from the
company, all according to their own line of business. The following is a list of Ecowaste
Eco Fortune Inc. Scrap cartons, papers, PET bottles, Tin Cans
grinded materials)
Good Fortune Trading Plastics (cibak, cups, straw, styro, HDPE, PP)
Top-Mar Metal Ventures Corp. Scrap Insulated Copper, scrap trimmings, scrap
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Somerset Resources Inc. Scrap Cartons, Scrap papers
R.A.C. Plastic Scrap Trading Plastics (cibak, gallons, cups, HDPE, PP)
Facility if they wish to inquire about the scrap materials that they will possibly be haulin
Ecowaste Managements buyers obtain information about the different scrap materials
through getting in touch with the office personnel. Aside from talking over the phone, buyers and
potential scrap haulers are also allowed to visit the Material Recovery Facility.
Scrap buyers purchase scrap materials through a series of steps. First and foremost, Eco
Waste Management Co. contacts them upon determining if the quantity of their stocks are
readily available for disposal. After having been contacted by the company, the customer
proceeds to the Material Recovery Facility for the hauling of scraps. The scrap materials will be
priced per kilogram according to the market price of the material to be hauled, with respect to the
agreement between the company and the buyer. The buyer then weighs and records the scrap
materials that they will haul, all the while being witnessed by a representative of the company.
Buyers usually buys in bulk and the quantity of the scrap materials that they haul from the
company, of course, depends on the buyers capacity. Buyers then proceed to the office and
present their tallied records and will accordingly be issued a sales invoice. After paying for the
hauled scraps, the buyer will then show his/her official receipt to the company guard in order to
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Rather than seasonal frequencies, the companys sales is mostly swayed by economic
factors. If an economy of the country is booming, then the sales increase, and vice versa. There is
less demand in plastics nowadays on account of law that bans plastics from different
establishments. This trend drastically affects on the sale of a company since plastic sales take up
great portion in income; therefore, it is prerequisite to read the market trend in order to avoid
massive losses.
economic zones and industrial parks, as well as establishments such as malls, stores,
schools/universities, offices, and post consumers. However, the company provides its services to
these clients through engaging and winning in biddings of the scrap materials of these
companies.
Company Address
Pasay City
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Makiling Branch
Sucat Branch
Calamba Branch
Carmona Branch
E. Rodriguez Branch
Cabuyao Branch
Bicutan Branch
Makati Branch
Vista, Q.C.
Dasmarinas, Makati
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JB Pioneer Center
JB Green Meadows
JB Tanauan Crossing
JB Julia Vargas
JB Katipunan
JB Global
JB Pasig Market
JB Jubilliation
JB Pasig Rotonda
JB Retiro
JB Binan Bayan
JB Tanauan Mabini
JB Pasig Simbahan
JB Banawe
JB Binan Hiway
JB Pasig Rosario
JB Lipa Uptown
JB Pateros
JB Lipa Bayan
JB Taguig
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JB Siena
JB Petron Katipunan
2.2 Competitors
Among numerous waste managing and scrap hauling business ventures established in the
Philippines, Ecowaste Management Co. has identified some of its key competitors. These
companies lower the companys business opportunities with other clients because of
competition.
Don Al Enterprises is one of the top competitors that the company has identified. Similar
to the operation of EMC, this companys operations are concerned with the wholesale and retail
sale of scrap papers, cartons, woods, and metals. Other factors that EMC considers this company
as its competitors are because this company collects almost all of its scrap materials in the
Calabarzon area, and the clients and customers are usually located in the companies within the
industrial parks. Currently, they have approximately 40 - 50 employees and 20 trucks that help
them carry out their operations. Their warehouse is located on Banlic, Cabuyao, Laguna. Don al
Enterprises also has demolition services such as dismantling of abandoned warehouses, ships,
Aside from Don Al Enterprises, another key competitor of Ecowaste is Mary Check
Trading. Mary Check is a Junk Shop that is located in Cabuyao, Laguna. EMC considers Mary
Check Trading as one of the top competitors because both companies have the same vision and
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mission. They both aim to give their best service to those enterprises continues to be their goal
Other competitors of Ecowaste Management Co. include other scrap haulers, namely,
Long Life Junkshop, Don Don meteals, Mahada Enterprises, La Felonila Junkshop, and Umali
Marketing Strategy
initial markets.
consumers.
The industry of solid waste management in the Philippines has played a vital role in the
well being of the countrys environment. One of the recent trends in the field of solid waste
management here in the Philippines is the enactment of the Republic Act 9003 or the Ecological
Solid Waste Management Act in the year 2000. to provide a framework for managing the
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growing problem of solid waste in the country and to give prime importance to the roles of
Another trend is the creation of the Solid Waste Management Board (SWMB). the
SWMB Prepares Solid Waste Management Plan (SWMP), monitors its implementation in
cooperation with the private sector and NGOs, and adopts revenue generating measures to
promote the viability of SWMP. It Recommends measures for the preservation of the ecosystem
recycling, or disposal of solid wastes. In 2004, a total of 103 cities representing 94% of the total
109 had organized organized their SWMBs in accordance with the provisions of RA their
SWMBs in accordance with the provisions of RA 9003. Of this number, however, only 49 cities
Also, the Solid Waste Management Plan (SWMP) was created. In year 2004, a total of 91
cities or about 85% of the 107 urban centers had formulated their respective 10 10-year SWMPs.
Of this number, only 67 cities had formulated quality SWMPs in accordance with the minimum
requirements of RA 9003. Another 25 cities had demonstrated high performance levels for
formulating quality SWMPs. The remaining 15 cities had within and below benchmark capacity
levels in preparing their respective SWMPs. Other trends in the field of solid waste management
in the Philippines include the establishment of the Materials Materials Recovery Facility (MRF)
in Barangay and City level, composting of biodegradable wastes to be used as organic fertilizer,
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Innovative ways of Recycling of Non-biodegradable wastes, segregation at source household
its current and future customers can refer to, may it be on answer frequently asked questions,
contact details or more information about the company. The company spreads throughout
different parts of the Philippines, specifically in Calabarzon, Quezon City, Pasig, Paranaque
City and Laguna, although it does not cover several regions in the country. Creating a website
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which includes company products and services supporting their cause for a cleaner environment,
allows the consumers to visual what type of service they will be investing on and the quality of
The company targets companies that purchase bulk orders of scraps as that is it how it is
measured and priced-- although specific orders are also accepted. These products and services
will be featured in the website under basic information about the company. Other than order
options in the website, articles concerning a clean-green environment will be available for all,
specifically for individuals. These articles will illustrate how to be clean and green with starting
Hardware Low
Software Low
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Website Maintenance Low
The companys budget on the website remains low as their focus is not on e-commerce.
They distribute products and include services although they are not to be distributed like other
objects that are bought online. They will slowly establish their online presence as means of
communication, whether it be to feature their products and services or to connect to current and
new customers.
Target market would remain the same, manufacturing companies, hospitals, food
establishments, airline companies and other industries that accumulate large quantities of solid
waste. To reiterate what was mentioned earlier, the site would serve as a platform for the
company to expand its communications reach to their current and potential clients.
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Chapter 5: Operational Plan
Internet, including the various aspects of establishing and maintaining it in Cyberspace. Every
e-business have a physical presence. In this case, its in Binan, Laguna. Ecowaste Management
Co. has three Material Recovery Facility (MRF) located at different locations. The first MRF is a
3,000 sqm facility found at Ganado I Service Road Ganado, Mamplasan, Binan, Laguna. The
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next MRF is a 13,000 sqm facility located at Ganado Road, Mamplasan, Binan, Laguna. The last
Ecowaste Managements primary physical resources includes trucks, press machine and
jack lifters. The trucks are used to transport the hauled scrap materials to various locations, as
requested by the clients. The press machine is a metal working machine used to shape or cut
metals by deforming it. Jack lifters are lifting device used to lift huge and heavy loads such as
the scrap materials. Other physical used by the company include styro melting machine, grinding
The human resources of the company are the waste segregators, drivers, porters, office
staff, and guards. The waste segregators are the ones who classify the scrap materials into their
respective categories (e.g.: wood pallets, plastics, metals, residuals, etc.). The licensed
professional drivers are assigned to operate the trucks to transport the scrap materials to their
designated locations. The porters, on the other hand, are designated to load the scrap materials
onto the trucks. They also serve to guide the drivers. The guards are the people trusted by the
company to keep the Material Recovery Facility are safe from thieves and other threats that may
harm the assets of the company. The guards are also in charge of manage the logbook of the
employees. Lastly, the office workers handle all the paperwork and business/monetary
transactions of the company. They handle the employees and oversee the productivity of their
outputs.
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One of the most important resources of the company, perhaps, is their financial resource.
Ecowaste Management Co. gets their monetary funds from business loans in United Coconut
Planters Bank (UCPB). In addition to the capital that they initially have, they loan from the
UCPB to fund their business operations. The inflows and outflows of cash, then, just circulates.
Waste is first generated as a result of the business operations of their different clients.
The kinds of waste generated would vary depending on the nature of the business. These wastes
are initially handled by the employees of the clients in their respective sites. Ecowaste
Management Co. would further separate and segregate these wastes at the source by following
the updated segregation scheme implemented by the clients. Solid wastes such as plastic
packaging materials, styro, plastic, metals, and left-over food would now be surrendered to the
Ecowaste Management Co. employees for the collection process. The employees would pack all
solid waste in garbage bags. Double lined garbage bags would be used for fast foods to avoid
spillage. The packed solid wastes would be brought to a designated waste storage room to be
collected by a Ecowaste Solid Waste Collector. The Ecowaste Solid Waste Collector will now
transfer and transport these solid wastes to a Material Recovery Facility. Once it arrives at a
MRF, final segregation according to category will begin. The wastes will be grouped into
recyclables and residual waste materials. Recyclable materials such as plastics, papers, cans,
metals, and carton boxers will be resold. All styro packaging waste materials will be moved to a
Polystyrene Packaging Council of the Philippines (PPCP) recognized recycling facility. Residual
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waste will be brought to a DENR Authorized Controlled Dumpsite of Sanitary Landfill or to the
should be in place to check the operational integrity of the site. This will include
checking for broken links, spelling and grammar errors, search engine
manage content including the removal of redundant, outdated, and trivial content
is vital. Organizations should embrace the concept of the content lifecycle and
systematically review all content on a regular basis. Remember that content does
Manage Daily Web Operations - Implement a system that manages daily web
operations and requests for ongoing web support. Web teams typically rely on
email and phone calls, both of which are inefficient and difficult to manage with a
larger team. A centralized system that includes workflow, internal and external
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improve efficiency, and provide valuable data on how resources are allocated to
evaluate the efficiency of your web operations. Factors to consider include how
quickly and accurately content is published, the overall quality and stability of the
site, proper documentation of all processes and procedures, and backup and
redundancy of both staff and technical infrastructure. This should also include a
comprehensive set of reports that track the quality of the site over time.
What procedures are in place to correctly handle customer inquiries, from initial
What is being done to minimize delivery time from the time the order is placed
until delivery?
service operations?
providing?
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Chapter 6: Financial Plan
The group would make use of the Squarespace platform to build the website. The
monthly cost of the site is at USD 18.00 (902.97) for a one year subscription. Due to the ease of
use and intuitive nature of the site, there is very little need for a web designer as the owner can
be tasked with updating the website every when necessary. The website would allow the
company to extend their market reach by tapping into a new platform to advertise their services
and information to a wider audience group as well as help increase their reputability as an
institution. The cost of buying and maintaining the site is outweighed by the benefits that it
would bring about to the company. The return on investment can be made as fast as a month for
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Chapter 7: Management Plan
The flowchart below illustrates the organizational hierarchy of the company and different
company. Mr. Nelson De Luna is in charge of making major business decisions and
Shes in charge of overseeing the business operations and processes. If there are
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necessary changes or problems related to the operations of the business, she is the one
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Chapter 8: Issues Analysis and Critical Risks
8.1 Strengths
One of the key strengths of Ecowaste Management Co. is that they work together with
several alliances, suppliers, and collaborators, unlike most of their key competitors. These
established connections in the industry can be of help to them with regards to the different scrap
materials collected in their hauling process. These alliances can also help the company gain more
clients through their referrals. Ecowaste Management also keeps a harmonious relationship with
these suppliers and alliances. The company also has connections in their barangay so it is easy
for them to report troublemakers that try to hamper their operations inside the facility.
In addition to that, the company is PCO certified and they are recognized by the DENR
as an outstanding hauler and recycler of waste materials. This gives them a reputable image in
the market, which can help them get an edge against their competitors. Also, the company is an
experienced solid waste contractor, licensed to dispose of garbage or residual to pilotage trading
and construction.
The company also owns three Material Recovery Facilities in the Laguna area alone,
which gives its workers an ample space to work in and they have a lot of space for the waste
materials that they haul. Moreover, the company supports a clean and green environment, which
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8.2 Weaknesses
Perhaps, the greatest weakness of the company is that almost all of its processes are done
manually. From waste collection, to the segregation of wastes, up to the recording process of
inventory, everything is executed manually. This causes their work process to be accomplished
in a relatively slow manner. The manual process also makes the company prone to the loss of
inventory since its very difficult for them to monitor what comes in and what comes out of their
facility.
Also, their competitors are usually more capable of a higher bidding price for the scrap
materials of the potential clients, which could lead to their loss for that certain potential client.
Ecowaste Management Company is easy to beat in scrap biddings when they are faced with
Sometimes, the company lacks workers to haul from their clients or drive the companys trucks.
Because of this, the company would not be able to haul the wastes of their clients, which creates
a conflict between the company and their clients. The company also only has a few office staff to
monitor the rank and file employees, as well as office personnel who take care of the important
company files.
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The companys employees are also very unmotivated to work hard in the company. Most
of them are trying only to make ends meet and most of them dont really focus on their work
quality. Most of their employees are not computer literate too, so if in case the company decides
to shift to an automated process in their operations, the employees would have a relatively long
Also the location of the companys Material Recovery Facility is quite far from most of
their employees homes. In some unfortunate scenarios, other workers could not be able to make
Part of Ecowastes weakness also includes having no surveillance cameras to monitor the
activities inside their facility. Without CCTV cameras, its harder for them to ensure the security
of the materials inside the warehouses that they own. Also, its a little bit difficult for them to
closely monitor the performances and productivity of their employees because they have no
8.3 Opportunities
emerging industrial park in the South. There are several clients that they could potentially work
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Living in a highly technological era, such as today, is also an opportunity for the
company to make their processes automated and their operations could potentially become easier
for them and for their workers. There are many off-the-shelf systems that they could avail of, and
alternatively many system analysts and programmers that they can consult when it comes to their
companys processes.
The ASEAN integration can also be a very huge opportunity for the company. This integration
can create a larger economic community and could bring about more investors in the country,
which would mean there would be more companies to be established here. More companies
would mean more waste generation, which would then lead to more potential clients for
8.4 Threats
Most of the companys threats are substantially related to their actual and potential
competitors. The high level of competition within the same market makes it hard for Ecowaste to
gain clients. Also, their competitors are located almost within the same area and there is a high
risk for the company to lose their clients to their key competitors.
Furthermore, the Senate Bill No. 2759 (Total Plastic Bag Ban Act) that was implemented
by the government has created a huge limitation to the companys operations. Since the
companys revenue mostly comes from the recycling and reselling of plastic materials, this bill
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has created a significant loss for the companys overall income and has posed a huge threat in
their operations. If the plastic ban would be implemented to the fullest nationwide, there would
Thieves around the area of their Material Recovery Facility is also a huge threat to the
company. Since the company is still not that technologically updated, it is very hard for them to
monitor most of their losses and they are prone to people stealing their inventory.
Climate change can also be a significant factor in the operations of the company,
especially that their business is environment related. Since we are living in a climate change
generation, there is a threat presented there to the company. Ecowaste Management Co. factory
is situated near a grass field, therefore a sudden heat can burn those grasses and the company can
be greatly affected by that sudden unforeseeable climate change that can happen at anytime.
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Chapter 9: Exit Strategies
For the Ecowaste Management Company, it has been known that their services towards
their clients and customers has been excellent and there has been many positive reviews of the
and transact with their customer they could substantially increase the companys reputation as
well as its revenues and income due to an increase of transactions and sales of their services.
In the long run for Ecowaste Management Company there are two ways for the company
to expand and make the company bigger. The two ways for investors to get more money back is
through doing an IPO to increase the companys capital so that it could invest and do more
projects as well as acquiring smaller waste related companies to slowly get rid of any potential
competitors as well as increasing the amount of sources of income so that the company could
9.1 IPO
By doing an IPO for the company this could give investors a boost of confidence as the
company is able to raise enough capital for the IPO and it shows that the company is financially
capable of doing large scale projects. With these large scale projects, the company could see
even more increase in income. Stocks in the stock market are known to increase in price up to
several percent, depending on the how the market reacts news and upcoming projects of the
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For example the possible IPO of Ecowaste Management as well as future price:
As seen in the possible IPO scenario of Ecowaste Management investors who invest in
their money in the span of 10 years could see a 900% net gain on their investment in Ecowaste
Management if it were to successfully IPO and continue an uptrend and bullish momentum. This
also depends on the projects, future plans and fundamentals of the company for investors to
invest in this company to earn capital gains. In the real life example given, the stock DD started
with the IPO price of 2 Php and it went as high as 80 Php giving investors about 3900% increase
in capital if they were to sell their stocks at that time. This shows that putting Ecowaste
Management in the PSE would be a good opportunity for the company to raise investors
awareness as well as capital as their stock prices reflects the belief the market has in the
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9.2 Acquisition of other companies
By having Ecowaste Management acquire and buy other companies to further expand the
capabilities of the company, it could be seen in the future that Ecowaste Management will be
making a big ROI after having multiple acquisition of different waste-related companies. A
waste research and development company (R&D) should be acquired first, for the benefit of the
company in the long run, and develop new technologies, innovations and strategies for the
After acquiring a waste research and development firm, the company should focus itself
on trying to acquire small but potential waste companies who could pose a threat to the company
in the future. Acquiring other waste firms will increase the companys overall operations and
will increase revenues as well as net profit due to an increase of service provided to more clients.
Investors will be looking the earn what they invested in the company or maybe even more in the
long run due to the acquisition of other companies for Ecowaste Management.
A real life example of where an acquisition of a company helped earn millions of dollars
for a company was WhatsApp. WhatsApp was recently acquired by Facebook in 2014 and in the
beginning of its acquisition, investors initially thought that it was a bad acquisition on the part of
Facebook. However, over time the acquistion of WhatsApp proved to be successful and it was
able to increase the stock price of facebook by double digits percent in a single year.
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Chapter 10: Legal Forms of Organization
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Ecowaste Management Co. is founded and headed by only one owner - Mr. Nelson De
Luna making the business legal form of organization a sole proprietorship. The sole
proprietorship is a popular business form due to its simplicity, ease of setup, and nominal cost. A
sole proprietor need only register his or her name and secure local licenses, and the sole
proprietor is ready for business. With this option there are fewer forms to file than with other
business organizations. It simply refers to a person who owns the business and is personally
responsible for its debts. The owner of a sole proprietorship typically signs contracts in his or her
own name, because the sole proprietorship has no separate identity under the law. The legal tax
and issues involved in the business means that the owner and the business are one in the same for
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