Teamwork

http://www.unice.fr/crookall-cours/teams/docs/teams%20Achieving%20Quality%20Through
%20Teamwork.pdf

http://smallbusiness.chron.com/benefits-teamwork-organization-effectiveness-78220.html

http://www.livestrong.com/article/369889-how-teamwork-leads-to-successful-achievements/

http://www.derekstockley.com.au/newsletters-06/067-teamwork-importance.html

http://www.freepatentsonline.com/article/SAM-Advanced-Management-Journal/15703603.html

http://erepository.uonbi.ac.ke/bitstream/handle/11295/56576/Ooko_Impact%20of%20teamwork
%20on%20the%20achievement%20of%20targets%20in%20organisations.pdf?sequence=3

http://www.iiisci.org/journal/CV$/sci/pdfs/MJ682WA.pdf

http://web.mit.edu/jrankin/www/teamwork/KSA_Stevens.pdf

http://hrcouncil.ca/hr-toolkit/workplaces-team-work.cfm

http://html.rincondelvago.com/human-resource-management_teamworking.html

http://smallbusiness.chron.com/importance-teamwork-organizations-14209.html

http://www.derekstockley.com.au/news-07/090-importance-teamwork.html

http://smallbusiness.chron.com/importance-teamwork-organizational-setting-23333.html

https://www.linkedin.com/pulse/importance-teamwork-organizations-surendra-kumar-sahu

http://yourbusiness.azcentral.com/importance-teamwork-organizations-3656.html

http://smallbusiness.chron.com/importance-teamwork-work-11196.html

https://www.forbes.com/sites/quora/2013/01/23/why-and-where-is-teamwork-
important/#214a5e91287a

http://www.managementstudyguide.com/importance-of-team.htm

http://hr.berkeley.edu/hr-network/central-guide-managing-hr/managing-hr/interaction/team-
building/steps

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For the employees of an organization to adopt quality mindset, they must feel a sense of
ownership and they must feel that they play a vital role in the success of the organization. This is
mainly achieved through teamwork. According to Holladay (2004), a team is defined as a
collection of individuals who depend on group collaboration in order to achieve specific goals
and objectives. Team members contribute their individual thoughts and expertise to the team and
bear different responsibilities in the fulfillment of the teams objectives.

WMA is an organization which relies a lot on teamwork among its employees. As a single
employee cannot take on all of the responsibilities of the organization, different departments are
composed of employees with certain skill set, which contribute towards reaching the
organizations aim and objectives. Each department constitutes of different teams in an aim of
accomplishing tasks faster and more efficiently than tackling individual projects.

The teams in each department are concocted differently. In some departments, the teams are
composed of employees of same qualifications and educational background. Such teams have a
leader who is nominated by the Head of Department based on seniority. The team leader
delegates his work to the other team members and the whole team work together to meet the
objectives of the department.

In other departments, the teams are composed of employees of different skills and expertise.
Those teams are headed by a team leader normally nominated in terms of qualifications and
experience. The Head of Department composes the team and assigns each team with different
projects. The team members work in tandem to ensure goals are met, help each another meet
deadlines and support each other as necessary to reach targets.

Recommendations
The implementation of teamwork can be improved using an experienced outside trainer or
facilitator who can work with the teams objectively while going through exercises designed to
enhance team cohesiveness. However, this work can also be done in-house, after providing
training to the management so that it has an understanding of the dynamics of teams, the

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motivation, time and resources to adequately help team members to achieve quality. WMA
should create a working environment which promotes employee involvement and participation

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