Piped Gas Distribution Industry Statistics 2015

ON INDUSTRY STATISTICS 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016 PIPED GAS DISTRIBUTION INDUSTRY
TATISTICS 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016 PIPE
AS DISTRIBUTION INDUSTRY STATISTICS 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016 PIPED GAS DISTRIBUTION
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016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016 V PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016 PIPED GAS
PIPED GAS DISTRIBUTION INDUSTRY
STATISTICS 2015
NDUSTRY STATISTICS 2016 V PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTI
The data and information contained in this yearly publication is prepared and provided for general
information purposes only. While the Energy Commission made reasonable efforts to ensure that
the information contained in this publication is accurate, the Energy Commission shall not have any
liability (whether arising from negligence, negligent misstatement, or otherwise) for any statements,
opinions, information or matter (expressed or implied) arising out of, contained in or derived from,
or for any omissions from, the information in this publication, or in respect of a persons use of the
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All rights reserved. Reproduction of all or any part of this publication via electronic, mechanical, recording or
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Published by:
SURUHANJAYA TENAGA (ENERGY COMMISSION)
No. 12, Jalan Tun Hussein, Precinct 2,
62100 Putrajaya, Malaysia
T: (603) 8870 8500
F: (603) 8888 8637
1-800-2222-78 (ST)
www.st.gov.my
ISSN NO : 2289-5094
ST Publication No. : ST(P) 18/10/2016
PRINTED IN MALAYSIA
PIPED GAS DISTRIBUTION INDUSTRY
STATISTICS 2015
CONTENT
PAGE
01
Background 2
Gas Supply Act 1993 2
Functions of the Energy Commission 3
Gas Specifications 4
Gas Distribution System 8
02
Piped Gas Supply and Consumption 14
Overview of Natural Gas Supply in the Peninsula and Sabah 14
Overview of Liquefied Petroleum Gas (LPG) Supply in the

Peninsula and Sabah 19
03
Reliability and Supply Service Quality 22
Gas Malaysia Berhad (GMB) Performance Indicators 22
Complaints and Inquiries Received by GMB 24
Gas Malaysia Berhad (GMB) Clients Charter Performance 25
Sabah Energy Corporation (SEC) Clients Charter Performance 28
04
Natural Gas Tariff and LPG Prices 32
Natural Gas Tariff in the Peninsula 32
Liquefied Petroleum Gas (LPG) Prices 33
Natural Gas Price in Sabah and Labuan 33
05
Gas Licensees 36
Gas Utility Licence (GUL) 36
Private Gas Licence (PGL) 36

PAGE
06
Gas Reticulation System 40
Approval to Install (ATI) 40
Approval to Operate (ATO) 42
Inspection and Testing of Gas Installations 44
07
Gas Competency 46
Gas Competency Examinations 46
Accreditation of Gas Competency Courses 47
Gas Competent Person Certifications 48
Gas Contractor Registrations 49
Gas Responsible Person for Commercial Premises 49
08
Gas Fittings, Gas Appliances and Gas
Equipment Approvals 52
09 Gas Utility Licensees Contact Information 54

Gas Malaysia Berhad 54
Sabah Energy Corporation Sdn. Bhd. 56
10 Energy Commission Contact Information 58

Headquarters 58
Regional Offices 59
01
BackGROUND
01 BackGROUND
Gas Supply Act 1993
The government introduced the Gas Supply Act 1993 (Act 501) and Gas Supply
Regulations 1997 to regulate piped gas supply and utilisation activities. The main
objective is to protect the interests of the consumers and the public who are
affected by the supply activities whilst at the same time ensuring continued
viability of the gas supply businesses. Act 501 prescribes the administrative and
technical standards in the aspects of safety, reliability, economy, efficiency and
quality.
In Act 501 gas is defined as methane, ethane, propane, butane or hydrocarbons

which may consist of one or more of the above gases in the form of gas or liquid.
Natural gas is mainly methane with a small percentage of other hydrocarbons
and non-hydrocarbon gases whereas Liquefied Petroleum Gas (LPG) comprises
of mainly propane and butane. Other types of gases, such as oxygen, nitrogen
and acetylene used in the industrial sector are not covered by Act 501.
The act is not applicable throughout the gas supply chain. Its scope covers only
the supply of natural gas through pipeline downstream of the last flange of the
city gate station or the supply of LPG from the filling point of storage tanks or
cylinders to gas appliances. Natural gas transmission and lateral pipeline systems
(up to and including the city gate stations) are outside the scope of Act 501.
Presently, Act 501 is only applicable in the Peninsula and Sabah.
Piped Gas Distribution Industry Statistics 2015

2
FUNCTIONS OF THE ENERGY COMMISSION UNDER ACT 501
i. To ensure a licensee satisfies all reasonable demands for gas through pipelines.
ii. To ensure a licensee could finance the provision of gas supply services.
iii. To protect the interests of consumers of gas supplied through pipelines in respect of
The prices charged and the other terms of supply.
The continuity of supply.
The quality of the gas supply services provided.
iv. To regulate the composition, pressure, purity and volume of gas supplied through
pipelines.
v. To promote efficiency and economy to supply gas through pipelines and the efficient
use of gas supplied through pipelines.
vi. To protect the public from dangers arising from the distribution of gas through
pipelines or from the use of gas supplied through pipelines.
vii. To enable persons to compete effectively in the supply of gas through pipelines.
viii. To investigate any accident or fire involving any gas pipeline or installation.

3
GAS SPECIFICATIONS
Peninsular Malaysia
Average composition of natural gas supplied by Gas Malaysia Berhad (GMB) to consumers
in the peninsula:
Table 1: Average Composition of Natural Gas Supplied by Gas Malaysia Berhad (GMB)
MT-JDA Gas Kerteh

Gas Composition
[Mole (%)] [Mole (%)]
CH4 85.81 94.03
C2H6 4.60 2.89
C3H8 1.38 0.32
iC4H10 0.08 0.08
nC4H10 0.05 0.06
iC5H12 + 0.04 0.02
nC5H12 + 0.02 0.01
C6H14 + 0.01 0.00
CO2 6.52 1.83
N2 1.49 0.63
Table 2: Typical Characteristics of Natural Gas Supplied by GMB

Typical Natural Gas Characteristics MT-JDA Kerteh
Specific Gravity 0.67 0.60

Gross Calorific Value, (kcal/Sm3) 9,326 9,534
Burning Velocity, (m/s) 0.28 0.31
Upper Flammability Limit, (%) 15.3 15.4
Lower Flammability Limit, (%) 4.3 4.5
Auto-ignition Temperature, (C) 628 537
Theoretical Air Requirement, (m3/m3) 9.71 9.74

4
Table 3: Average Liquefied Petroleum Gas (LPG) Composition in the Peninsula
Gas Mole (%)
C3H8 40.0
iC4H10 30.0
nC4H10 30.0
Table 4: Typical LPG Characteristics

Typical LPG Characteristics
Specific Gravity 0.56 @ 15.56C; water =1

Gross Calorific Value, (kcal/Sm3) 28,059
Burning Velocity, (m/s) 0.46
Upper Flammability Limit, (%) 8.5
Lower Flammability Limit, (%) 1.9
Auto-ignition Temperature, (C) 510
Theoretical Air Requirement, (m3/m3 ) 28.81

5
Sabah and Labuan
Table 5: Average Composition of Natural Gas Supplied by Sabah Energy Corporation (SEC)
Mole (%) Mole (%)

Gas Composition
Kota Kinabalu, Sabah Labuan
CH4 92.62 92.43

C2H6 3.37 3.29
C3H8 1.46 1.25
iC4H10 0.29 0.25
nC4H10 0.34 0.29
iC5H12 + 0.14 0.11
nC5H12 + 0.09 0.08
C6H14 + 0.17 0.15
CO2 1.36 1.29
N2 0.15 0.86
Table 6: Typical Characteristics of Natural Gas Supplied by SEC
Typical Natural Gas Characteristics Kota Kinabalu, Sabah Labuan
Specific Gravity 0.61 0.61

Gross Calorific Value, (kcal/Sm3) 9,536.58 9,536.58
Burning Velocity, (m/s) >0.39 >0.39
Upper Flammability Limit, (%) 14.0 14.0
Lower Flammability Limit, (%) 4.0 4.0
Auto-ignition Temperature, (C) >630 >630
Theoretical Air Requirement, (m3/m3) 9.87 9.87

6
Table 7: Areas with Natural Gas and LPG Supply in the Peninsula
Region
Type of Gas
North Central South East
Kamunting, Kulim, Parit Kuala Lumpur, Petaling Jaya, Pasir Gudang, Tanjung Gebeng,
Buntar, Nibong Tebal, Prai, Batu Caves, Selayang, Shah Langsat, Tebrau, Tampoi, Teluk Kalong,
Kangar, Seri Manjung, Alam, Klang, Sepang, Salak Larkin, Plentong, Senai, Kamaman,
Sungai Petani, Setiawan, Tinggi, Puchong, Banting, Nilai, Kulai, Air Hitam, Kluang, Kerteh,
Lumut, Tronoh, Padang Serdang, Balakong, Sungai Senawang, Cheng, Kuantan Port,
Terap, Chuping Buloh, Damansara, Kelana Seremban, Alor Gajah, Gambang

Jaya, Putrajaya, KLIA, Bangi, Ayer Keroh, Lipat Kajang,
Natural Gas
Cyberjaya, Dengkil, Kajang, Tangga Batu, Batu
Cheras, Teluk Panglima Garang, Berendam, Bukit Rambai,
Beranang, Bestari Jaya, Jeram, Seremban 2
North Port, Bandar Sultan
Sulaiman, Pandamaran, Ijok,
Seri Kembangan, Semenyih,
Kundang, Rawang, West Port
Pulau Pinang, Sungai Damansara, Kelana Jaya, Johor Bharu, Gelang Kuantan
Petani, Ipoh, Seri Manjung, Petaling Jaya, Batu Caves, Patah, Tampoi, Bandar
LPG Teluk Intan, Seri Iskandar, Klang, Puchong, Shah Alam, Melaka, Nusajaya
Mergong Kajang, Kuala Lumpur,
Ampang, Selayang
7
GAS DISTRIBUTION SYSTEM
Figure 1: Regions with Natural Gas Distribution Pipeline Networks in the Peninsula
Kangar
Kulim
Prai
Paka
Kerteh Gas
Processing
Seri Manjung Plant
Gebeng
Kuala Lumpur
Shah Alam Bangi
Klang Putrajaya
Senawang
Port Dickson
Segamat
Ayer Keroh
Alor Gajah
Natural Gas Supply Areas Pasir Gudang
Johor Bahru

8
Figure 2: Areas with Natural Gas Supply in Sabah and Labuan
SOUTH SULU SEA

CHINA
SEA Kinabalu Park
Kota Kinabalu Mt. Kinabalu

(4,095.2 m
SABAH
Labuan
BRUNEI
Natural Gas Supply Areas
SARAWAK
Areas with natural gas supply in Sabah and Labuan are limited to the Kota
Kinabalu Industrial Park (KKIP) and Labuan as shown in Figure 2.

9
10
Figure 3: Typical Natural Gas Distribution System
Service > 20 psig

Station
Industry
Distribution
Line Service > 20 psig
The Last (35-50 psig)
Flange of Station
City Gate
Station
II M
0.43 psig
City Area
Residential
Odoriser District
Gate Station Station Station
Station
Transmission Pipeline
M
M
Feeder Line 4.3 psig
Regulating
(150-260 Station M
psig)
Commercial
Service 4.3 psig

Station
M = Gas Meter Single
Development

Gas Supply Act 1993
Note : Industrial installations are not covered by Gas Supply Act 1993
Figure 4: Typical LPG Distribution System
Manifolded System
Internal Piping
M

Commercial
R1
80-100 psig
Bulk Tank System Internal Piping
R2 M
Residential
M R1
Gas Meter First Stage Regulator R2 Second Stage Regulator
11
Figure 5: Typical Gas Piping System for Supply to Residential Users
12
LPG Store
Manifold
Cylinders
or
Bulk
Tank Responsibility of the Gas
Utility License
or Responsibility of the
Joint Management Body
Natural Gas or Local Authority
Station
Responsibility of the
Building / Property Boundry

Owner or Resident
Building / Property Boundary
Private Road
Isolation Valve
Gas pipe from station Gas pipe from

LPG Store / or storage outlet meter outlet of
Natural Gas connection flange up individual unit
Station to isolation valve appliances

02
Piped Gas Supply and
Consumption
02 Piped Gas Supply and Consumption
OVERVIEW OF NATURAL GAS SUPPLY IN THE PENINSULA AND SABAH
Figure 6: Natural Gas Consumption in the Peninsula
160,000,000
140,000,000
120,000,000
Gas Consumption (MMBtu)
100,000,000
Supplied by GMB
80,000,000
117,606,162
124,628,939
127,380,253
138,244,288
147,342,490
158,770,535
60,000,000
40,000,000
20,000,000
0
2010 2011 2012 2013 2014 2015
Year
Figure 7: Average Monthly Natural Gas Consumption According to Region in the Peninsula
6,000,000
5,000,000
4,000,000
Supplied by GMB
3,000,000
2,000,000
2,841,723
5,717,178
3,699,431
972,546
1,000,000
0
North Central East South
Region

14
Figure 8: Natural Gas Consumption in Sabah and Labuan
300,000
250,000
200,000
Supplied by SEC
150,000
100,000
233,723
294,387
62,236
66,795
74,684
50,000 93,582
0
2010 2011 2012 2013 2014 2015
Year
Table 8: Natural Gas Stations in the Peninsula
Region
North Central East South
Average Monthly NG Usage Rate

2,841,723 5,717,178 972,546 3,699,431
(MMBtu/month)
Number of City Gates 10 9 4 12
Number of Industrial Customers 141 337 39 278
Number of Commercial Customers 0 860 1 1
Number of Residential Customers 0 12,488 83 0

15
Figure 9: Natural Gas Consumption by User Category in the Peninsula in 2015
160,000,000
140,000,000
Gas Consumption (MMBtu) Supplied by GMB
120,000,000
100,000,000
80,000,000
60,000,000
157,720,218
40,000,000
1,021,607
20,000,000
28,710
0
Industry Commercial Residential

Category
Figure 10: Natural Gas Consumption by Industry Sub-sectors in the Peninsula in 2015
60,000,000
50,000,000
40,000,000
30,000,000
12,479,020
10,765,579
50,052,506
42,438,744
11,858,331
16,437,040
1,873,005
4,742,804
6,821,966
20,000,000
251,223
10,000,000
0
Non-Metallic Industry
Basic Metal Industry
Electrical & Electronic
Machinery & Equipment
Rubber Products
Food, Beverages & Tobacco
Fabricated Metal Products
Chemical Products
Glass Products
Others
2015

16
Figure 11: Number of Natural Gas Users in the Peninsula
12,571
12,568
12,455
14,000
11,392
10,433
10,541
12,000
Number of Natural Gas Users
10,000
8,000
6,000
4,000
2,000
862
799
686
704
709
740
771
795
565
630
489
536
2010 2011 2012 2013 2014 2015

Year
Figure 12: Number of Natural Gas Users in Sabah and Labuan
25 Industry Commercial Residential

22
20
20
18
Number of Natural Gas Users
15
12
12
11
10
0
0
0
0
0
0
0
0
0
0
0
0
0
2010 2011 2012 2013 2014 2015

Year

17
Figure 13: Length of Natural Gas Pipelines in Operation in the Peninsula
Steel Polyethylene Total

2,500
1,993.24 2,039.74
2,000 1,888.54
1,818.05
Length of Pipelines (km)
1,791.47
1,708.44 1,429.64 1,472.70
1,500 1,330.12
1,239.89 1,261.69
1,174.28
1,000
534.16 551.58 556.36 558.42 563.60 567.04
500
0
2010 2011 2012 2013 2014 2015
Year
Figure 14: Length of Natural Gas Pipelines in Operation in Sabah

9,000 8,018 8,018 8,018 8,081
8,000 7,861 7,861
7,000 6,561 6,561 6,718 6,718 6,718 6,781
Pipeline Length (meter)
6,000
5,000
4,000
3,000
2,000 1,300 1,300 1,300 1,300 1,300 1,300
1,000
0
2010 2011 2012 2013 2014 2015
Year

18
OVERVIEW OF LIQUEFIED PETROLEUM GAS (LPG) SUPPLY IN THE
PENINSULA AND SABAH
Figure 15: LPG Consumption in the Peninsula
300,000
250,000
200,000
150,000
100,000
228,927
254,904
260,431
278,624
278,324
298,897
Total Gas
50,000 Consumption
2010 2011 2012 2013 2014 2015

Year
Figure 16: LPG Consumption in the Peninsula by Sector

247,855
223,027
219,067
205,912
250,000
199,050
171,299
200,000
150,000
100,000
59,282
57,306
54,009
55,297
55,439
51,042
50,000
510
322
415
275
0
0
2010 2011 2012 2013 2014 2015

Year

19
Figure 17: Number of LPG Users in the Peninsula
23,175
22,985
22,480
Number of LPG Users Supplied by GMB
21,531
21,058
25,000 20,760
20,000
15,000
10,000
5,000
1,125
1,170
1,204
1,195
1,287
984
0
0
0
2010 2011 2012 2013 2014 2015
Year
Figure 18: Length of Operational LPG Pipelines in the Peninsula

90 80.64
80 72.14 71.91 71.91 71.91 71.91
70 80.12
60 71.62 71.62 71.62 71.62 71.62
Pipeline Length (km)
50
40
30
20
10
0.52 0.52 0.29 0.29 0.29 0.29
0
2010 2011 2012 2013 2014 2015
Year

20
03
Reliability and Supply
Service Quality
Reliability and Supply Service
03 Quality
GAS MALAYSIA BERHAD (GMB) PERFORMANCE INDICATORS
Figure 19: GMBS SAIDI from 2010 to 2015
0.8000
0.7000
0.6000
SAIDI (Minutes / Customer / Year)
0.5000
0.4000
0.3000
0.2000
0.6299
0.3630
0.7489
0.1480
0.1492
0.0874
0.1000
0.0000
2010 2011 2012 2013 2014 2015
Year
Figure 20: GMBS SAIFI from 2010 to 2015
0.0040
0.0035
0.0030
SAIFI (Disruption / Customer / Year)
0.0025
0.0020
0.0015
0.0010
0.0037
0.0039
0.0029
0.0022
0.0021
0.0016
0.0005
0.0000
2010 2011 2012 2013 2014 2015
Year
Note : For SAIDI and SAIFI lower readings indicate better performance.

22
Figure 21: GMBS CAIDI from 2010 to 2015
300.00
250.00
200.00
CAIDI (Minutes/Disruption)
150.00
100.00
169.27
260.90
90.96
66.83
70.71
54.05
50.00
0.00
2010 2011 2012 2013 2014 2015
Year
Figure 22: GMBs Pipeline Leakages Index from 2010 to 2015
Leakage from the gas pipeline for every 1,000 km

Leakage at stations and consumer premises for every 1,000 customers
8.0000
7.2343
7.0000
6.7983
6.6601
6.0000
5.4379
5.4338
4.9512
5.0000
4.0171
Leakage Index
3.9115
4.0000
3.7392
2.4659
3.0000
2.0632
1.9219
2.0000
1.0000
0.0000
2010 2011 2012 2013 2014 2015

Year
Note : For CAIDI and Pipeline Leakage Index lower readings indicate better performance.

23
COMPLAINTS AND INQUIRIES RECEIVED BY GMB
Figure 23: Number of Service Disruptions in 2015
44
45
40
35
Number of Service Disruption
30
Natural Gas
25
26
LPG
20 21
Total
18
18
15
10
3
1
0
0

Type of Installation
Figure 24: Number of Gas Leakages in 2015
120
103
100
80
70
Number of Leakage
Natural Gas
60
LPG
40 Total
35
33
28
20
11
11
0
0

Type of Installation

24
GAS MALAYSIA BERHAD (GMB) CLIENTS CHARTER PERFORMANCE
Table 9: Complaints
Complied
Complaint Percentage of
Item Clients Charter to Clients
Received Compliance (%)
Charter
Written 5 working days after the
19 19 100
Complaint complaint is received
Complaint &
24 hours after the call is
Inquiry via the 1 1 100
made
Telephone
Table 10: Bill Payment
Complied
Complaint Percentage of
Charter
Bill Accuracy 5 working days 1 1 100
Table 11: Refund
a) Deposit
No. of Complied
Refund Percentage of
Customer Clients Charter Service to Clients
Type Compliance (%)
Termination Charter
Returned
within 1 month
Industry 4 0 0
after service
termination
Returned
within 1 month
Deposit Commercial 303 58 19
after service
termination
Returned within
2 months
Residential 1460 1051 72
after service
termination

25
Table 11: Refund (contd)
b) Bank Guarantee
No. of Bank Complied to Percentage of
Refund Type Clients Charter
Guarantee Clients Charter Compliance (%)
To be released within
Bank
1 month after service 9 2 22
Guarantee
termination
Table 12: Emergency Response
No. of Calls Complied to Percentage of

Item Clients Charter
Received Clients Charter Compliance (%)
To send an emergency
Emergency response team within
671 671 100
Response 90 minutes after a call is
received
Table 13: Third Party Supervision
No. of
Complied to Percentage of
Item Clients Charter Permits
Clients Charter Compliance (%)
Issued
Written notice at
Third Party
least 3 days before 0 NA NA
Supervision
commencement of work

26
Table 14: Identification of Gas Pipeline Location
No. of Requests
for Pipeline Complied to Percentage of
Item Clients Charter Location Clients Charter Compliance (%)
Information
Identification 4 days after
of Gas Pipeline application is 0 NA NA
Location received
Table 15: Planned Disruptions
No. of Planned Complied to Percentage of

Disruptions Clients Charter Compliance (%)
Customer will be notified

Planned
at least 48 hours before 3 3 100
Disruptions
disruption begins
Table 16: Replacement of Gas Meters
No. of Gas Complied to Percentage of

Meters Changed Clients Charter Compliance (%)
Gas meter will be

Replacement replaced three (3) days
0 NA NA
of Gas Meters after completion of
the investigation

27
SABAH ENERGY CORPORATION (SEC) CLIENTS CHARTER
PERFORMANCE
Table 17: Complaints
Complied
Complaints Percentage of
Charter
Written Complaint 5 working days after the 0 NA NA

complaint is received
Complaint & 24 hours after the call is

Inquiry via the made 0 NA NA
Telephone
Table 18: Bill Payment
Complied
Complaints Percentage of
Charter
Bill Accuracy 5 working days 3 3 100
Table 19: Deposit Refund
No. of Complied
Refund Percentage of
Customer Clients Charter Service to Clients
Type Compliance (%)
Terminations Charter
Returned within 1
Deposit Industry month after service 0 NA NA
termination
Table 20: Emergency Response
Complied
No. of Calls Percentage of
Charter
To send an emergency
Emergency response team within 0 NA NA
Response 45 minutes after a call is
received

28
Table 21: Third Party Supervision
No. of Complied
Percentage of
Item Clients Charter Permits to Clients
Compliance (%)
Issued Charter
Written notice at
Third Party
least 4 days before 0 NA NA
Supervision
commencement of work
Table 22: Identification of Gas Pipeline Location
No. of
Requests Complied
Percentage of
Item Clients Charter for Pipeline to Clients
Location Compliance (%)
Charter
Information
Identification
4 days after application is
of Gas Pipeline 0 NA NA
received
Location
Table 23: Planned Disruptions
No. of Complied
Percentage of
Item Clients Charter Planned to Clients
Compliance (%)
Disruptions Charter
Customer will be notified
Planned
at least 48 hours before 4 4 100
Disruptions
disruption begins
Table 24: Replacement of Gas Meter
No. of Gas Complied Percentage of

Item Clients Charter Meters to Clients Compliance (%)
Changed Charter
Gas meter will be
Replacement of replaced three (3) days
after completion of the 0 NA NA
Gas Meters
investigation

29
04
NATURAL GAS TARIFF
AND LPG PRICES
04 NATURAL GAS TARIFF AND LPG PRICES
NATURAL GAS TARIFF IN THE PENINSULA
Table 25: Natural Gas Tariff in the Peninsula for the Year 2015
Range of Gas Tariff (RM/MMBtu)

Tariff Category User Category Consumption
(MMBtu) July 2015 Dec 2015
A Domestic User 0 19.52
B Commercial 0-600 20.30
C Commercial 601-5,000 20.40
D Industrial 5,001-50,000 20.40
E Industrial 50,001-200,000 21.50
F Industrial 200,001-750,000 21.50
L Industrial 750,000 & above 22.22
Average (RM/MMBtu) 21.80

32
LIQUEFIED PETROLEUM GAS (LPG) PRICES
Figure 25: LPG Prices in the Peninsula for the Year 2015
Low Cost Residential Medium Cost Residential High Cost Residential
5.00 4.66
4.50 4.66 3.88 3.79 3.72 3.81 3.85 3.80 3.72 3.63 3.60 3.65 3.75
4.00
3.50 3.88 3.79 3.72 3.81 3.85 3.80 3.72 3.63 3.60 3.65 3.75
3.00
LPG Price (RM / kg)
2.50
1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90 1.90
2.00
1.50
1.00
0.50
0.00
January
February
March
April
May
June
July
August
September
October
November
December
Month
NATURAL GAS PRICE IN SABAH AND LABUAN
Prices of natural gas supplied in Sabah and Labuan are based on the Gas Sales and
Purchase Agreement signed by the licensee (SEC) and the users according to Section 18
of the Gas Supply Act 1993.

33
05
GAS LICENSEES
05 GAS LICENSEES
GAS UTILITY LICENCE (GUL)
Table 26: List of Licensees
Type of Gas Licensee Effective Date Validity
Natural Gas GMB 1 September 1998 30 Years

LPG GMB 15 December 2000 20 Years
Natural Gas SEC 1 September 1998 30 Years
PRIVATE GAS LICENCE (PGL)
Figure 26: Number of Private Gas Licenses from 2010-2015
Renewal New Total

1,200
1,088 1,111
976 988 1,015
1,000 877
775
800
Number of PGL Issued
672 640
590 626
600 537
386 416 375
400 340 362 336
200
0
2010 2011 2012 2013 2014 2015
Year

36
Figure 27: Number of Private Gas Licenses by User Category in 2015
184 165
Number of Private
171 Gas Licenses by 211
User Category in
2015
58
148
174
Educational Institution Hotel
Restaurant Hospital
Resort / Club Shopping Complex
Others

37
06
GAS RETICULATION SYSTEM
06 GAS RETICULATION SYSTEM
APPROVAL TO INSTALL (ATI)
Figure 28: Approval to Install (ATI) Issued from 2010 - 2015
1,600 LPG NG Total

1,358
1,400 1,255
1,200 1,031 1,052 1,088
977
1,000 1,168
Number of ATI Issued
1,046
800 906 941
881 869
600
400 209 190
200 150 108 146 147
0
2010 2011 2012 2013 2014 2015
Year
Figure 29: Approval to Install (ATI) Issued based on Locations of Installation in 2015
32
171
Approval to
Install (ATI)
Issued based
on Locations
of Installation
in 2015
1,155
Residential Industry Commercial

40
Figure 30: Approval to Install (ATI) Issued based on Installation Classes in 2015
1,200
1,054
1,000
800
Number of ATI Issued
600 NG
400 LPG
200
114
102
61
15
12
Class I Class II Class III

Class

41
APPROVAL TO OPERATE (ATO)
Figure 31: Approval to Operate (ATO) Issued from 2010 - 2015
LPG NG Total
1,200 1,033 1,076
995
1,000
840 813
812
Number of ATO Issued
800
847 883
837
600
679 709 711
400
158 186 193
200 133 131 102
0
2010 2011 2012 2013 2014 2015

Year
Figure 32: Approval to Operate (ATO) Issued based on Locations of Installation in 2015
13
181
Approval to
Operate (ATO)
Issued based
on Locations
of Installation
in 2015
882
Residential Industry Commercial

42
Figure 33: Approval to Operate (ATO) Issued Based on Installation Classes in 2015
900
827
800
700
600
Number of ATO Issued
500
400
NG
300 LPG
200
121
100
54
52
20
2
0
Class I Class II Class III
Class

43
INSPECTION AND TESTING OF GAS INSTALLATIONS
Table 27: Inspection, Testing and Enforcement Activities
Type of Activity 2010 2011 2012 2013 2014 2015
Inspection and Test 240 239 268 206 445 117
15 361 161 163

Gas Taskforce at Shopping Mall - -
(Malls) (Outlets) (Outlets) (Outlets)
Notice to Repair or Discontinue

302 266 270 300 1,938 662
Operation of Gas Piping System
Shown below are statistics on the implementation of gas safety measures by the food and
beverages (F&B) outlets operating in retail complexes inspected by the Commissions gas task
force.
Figure 34: Statistics on the Implementation of Gas Safety Measures in 2015
90
70
Percentage of Implementations (%)
50
30
39.87
81.65
86.71
66.40
10
44
0
ON / OFF Installation Installation Pilot flame Installation of
label on gas of gas of solenoid operating pressure flame failure device
appliances detector valve reduced to 0.5 psi at gas appliance
Gas Safety Measures

44
07
GAS competency
07 GAS COMPETENCY
GAS COMPETENCY EXAMINATIONS
Figure 35: Number of Gas Competency Examination and Interview Sessions from 2011 2015
Written Examination Interview

35
32
30
25 24
22
Number of Sessions
19
20
17
15
10
4
5
1
0
0
2011 2012 2013 2014 2015
Year
Figure 36: Number of Gas Competency Examination and Interview Candidates from 2011 2015
Written Examination Interview

90
81
80
68
70
60
60
Number of Candidates
54
50
40
34
30
20
10
5
4
0
0
2011 2012 2013 2014 2015

Year

46
ACCREDITATION OF GAS COMPETENCY COURSES
Table 28: Accredited Gas Competency Institutions and Courses in 2015
Name and Address of Study

Contact Information Course Offered
Institution Mode
INSTITUT KEMAHIRAN
MARA (IKM) q : 07-2370001 /

07-2361129
Jalan Teroka Off Jalan Datin
Halimah, p : 07-2364289 i. Gas Fitter Class I Full Time
Karung Berkunci 848,
80990 Johor Bharu, Johor
: www.ikm.edu.my/jb
PUSAT TEKNOLOGI GAS

(UTM-MPRC)
i. Gas Engineer/
q : 07-5535653 Supervisor
Fakulti Kejuruteraan
Petroleum dan Tenaga p : 07-5545667 ii. Gas Fitter Class I Part Time
Diperbaharui (FPREE),
Universiti Teknologi Malaysia : www.utm.my/ iii. Gas Fitter Class II
petroleum/gasteg
(UTM), iv. Gas Fitter Class III
81310 Skudai, Johor
KOLEJ ANTARABANGSA
TEKNOLOGI &
PROFESIONAL (KATPM) q : 04-9779177
PERLIS
p : 04-9771200 i. Gas Fitter Class III Full Time
Peti Surat 40,KM 5,
Jalan Padang Besar,
: www.katp.edu.my
01000 Kangar, Perlis

47
GAS COMPETENT PERSON CERTIFICATIONS
Figure 37: Gas Competent Persons Certifications from 1998 - 2015
900
800
Number of Certification Issued (1998-2015)
700
600
500
400
300
200
285
234
161
859
100
82
97
0
Gas Gas Class I Class II Class III Total

Engineer Supervisor Gas Fitter Gas Fitter Gas Fitter
Type of Compentency
Figure 38: Gas Competent Person Registrations in 2015
New Registration Renewal
120
112
100
91
80
Number of Registration
53
60
40
28
19
20
6
1
1
0
0
Gas Gas Class I Class II Class III
Engineer Supervisor Gas Fitter Gas Fitter Gas Fitter
Type of Compentency

48
GAS CONTRACTOR REGISTRATIONS
Figure 39: Gas Contractor Registrations in 2015
Renewal New Registration

45
40
42
35
40
30
Number of Registration
25
20
15
10
11
8
5
2
0
1
1
Class A Class B Class C Class D
Class
GAS RESPONSIBLE PERSON FOR COMMERCIAL PREMISES

Figure 40: Registered Responsible Persons for Commercial Premises in 2015
244
250
226
Number of Premises vs Responsible Person
200
150
135
No. of Premises
110
100 No. of Responsible Person
50
0
Private Utility Licence Private Gas Licence
Type of Licence

49
08
gas fittings, gas appliances
and gas equipment
approvals
gas fittings, gas appliances and
08 gas equipment approvals
Figure 41: Approvals to Manufacture or Import Gas Fittings, Gas Appliances and Gas Equipment from 2010-2015
Approval to Manufacture Gas Fittings, Gas Appliances or Gas Equipment

Approval to Import Gas Fittings, Gas Appliances or Gas Equipment
60
56
50
Number of Approvals Issued
40
27
30
20
11
10
5
4
2
1
0
0

2010 2011 2012 2013 2014 2015
Year
Figure 42: Approvals Issued for Gas Fittings, Gas Appliances and Gas Equipment from 2010 2015
287
300
250
Number of Approvals Issued
200
150
110
100
43
50
37
29
27
0

2010 2011 2012 2013 2014 2015
Year

52
09
gas UTILITY LICENSEES
CONTACT INFORMATION
GAS UTILITY LICENSEES CONTACT
09 INFORMATION
GAS MALAYSIA BERHAD
HEADQUARTERS
No. 5, Jalan Serendah 26/17,

Seksyen 26, Peti Surat 7901,
40732 Shah Alam, Selangor
q : 03 5192 3000
p : 03 5192 6766
: www.gasmalaysia.com
OCC Hotline : 1-800-88-9119 or 1-800-5656

OCC Email : orc@gasmalaysia.com
OCC : Operations Control Centre
REGIONAL OFFICE
SOUTH EAST NORTH
PLO 343, Jalan Emas Tiga, Lot 104, No. 27, Jalan Todak 4,
Kawasan Perindustrian Pasir Gudang, Gebeng Industrial Area, Pusat Bandar Seberang Jaya,
81700 Pasir Gudang, 26080 Kuantan, 13700 Seberang Jaya,
Johor Pahang Pulau Pinang
q : 07 252 2314 q : 09 583 6340 q : 04 398 1727 / 1757

p : 07 252 2561 p : 09 583 6339 p : 04 398 2636

54
DISTRICT OFFICE
SELANGOR SELANGOR PERAK

Bangi Shah Alam Seri Manjung
No. 30, Jalan 4/12B, No. 1, Jalan 13/15, 9 PSN PM7,

Seksyen 4, Sekyen 13, Pusat Bandar Seri Manjung,
43650 Bandar Baru Bangi, 40000 Shah Alam, 32040 Seri Manjung,
Selangor Selangor. Perak.
q : 03 8922 1191 / 1192 q : 03 5511 9914 q : 04 976 8400

p : 03 8922 1190 p : 03 5511 9912 p : 04 976 0625
KUALA LUMPUR WP PUTRAJAYA JOHOR

Jalan Gurney Putrajaya Kluang
No. 20, Jalan Gurney, No. 1, Jalan P9 B/1, No. 9, Jalan 53B,
54100 Kuala Lumpur. Precinct 9, Taman Kluang Barat,
62250 Putrajaya. 86000 Kluang, Johor.
q : 03 9206 7800 q : 03 8888 5264 / 5224 q : 07 771 2105
p : 03 9287 4282 p : 03 8888 3990 p : 07 777 2108
NEGERI SEMBILAN
Senawang
No. 34, Jalan Bunga Raya 9,

Pusat Perniagaan Senawang,
Taman Tasik Jaya,
70400 Seremban,
Negeri Sembilan.
q : 06 678 1995 / 5348

p : 06 678 6937

55
SABAH ENERGY CORPORATION SDN. BHD.
HEADQUARTERS
1st, 2nd & 3rd Floors,

Wisma Bandaraya, Jalan Mesjid Lama, Locked Bag No. 2,
88990 Kota Kinabalu, Sabah
q : 088 311 290 / 299

p : 088 311 361
: www.sabahenergycorp.com
REGIONAL OFFICE
LABUAN UNIT
Saguking Warehouse D8,
P. O. Box 80244
87012 Labuan, Wilayah Persekutuan
q : 087 418 060 / 417 162
p : 087 413 877

56
10
ENERGY COMMISSION CONTACT
INFORMATION
ENERGY COMMISSION CONTACT
10 INFORMATION
HEADQUARTERS
SURUHANJAYA TENAGA : 2.919175, 101.688459

No. 12, Jalan Tun Hussein, : 1-800-2222-78 (ST)
Presint 2,
: (603) 8870 8500
62100, Putrajaya.
: (603) 8888 8637
: www.st.gov.my
REGIONAL OFFICES
Address Phone No.& Fax

SELANGOR, KUALA LUMPUR & PUTRAJAYA
Tingkat 10, Menara PKNS q : 03 - 7955 8930
No. 17, Jalan Yong Shook Lin p : 03 - 7955 8939
46050 Petaling Jaya, Selangor
NEGERI SEMBILAN & MELAKA
Tingkat 4, Wisma Perkeso, q : 06 - 231 9594
Jalan Persekutuan, MITC, p : 06 - 231 9620
75450 Ayer Keroh,Melaka
JOHOR
Suite 18A, Aras 18
q : 07 - 224 8861
Menara ANSAR 65
p : 07 - 224 9410
Jalan Trus
80000 Johor Bharu, Johor
PULAU PINANG, KEDAH & PERLIS
q : 04 - 398 8255
Tingkat 10, Bangunan KWSP
p : 04 - 390 0255
13700 Seberang Jaya, Butterworth, Pulau Pinang

58
Address Phone No.& Fax
PERAK
Tingkat 1, Bangunan KWSP q : 05 - 253 5413
Jalan Greentown p : 05 - 255 3525
30450 Ipoh, Perak
KELANTAN & TERENGGANU
Tingkat 6, Bangunan KWSP q : 09 - 748 7390
Jalan Padang Garong p : 09 - 744 5498
15000 Kota Bharu, Kelantan
PAHANG
Tingkat 7, Kompleks Teruntum q : 09 - 514 2803
Jalan Mahkota p : 09 - 514 2804
25000 Kuantan, Pahang
PANTAI BARAT NEGERI SABAH
Tingkat 7, Bangunan BSN q : 088 - 232 447
Jalan Kemajuan p : 088 - 232 444
88000 Kota Kinabalu, Sabah
PANTAI TIMUR NEGERI SABAH
Tingkat 3, Wisma Sabah KM12 q : 089 - 666 695
W.D.T. No. 25 p : 089 - 660 279
90500 Sandakan, Sabah

59
SURUHANJAYA TENAGA (ENERGY COMMISSION)
No. 12, Jalan Tun Hussein, Precinct 2,
62100 Putrajaya, Malaysia.
Tel : (603)8870 8500
Fax : (603)8888 8637
Toll Free Number : 1-800-2222-78 (ST )
Website : www.st.gov.my

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ON INDUSTRY STATISTICS 2016 PIPED GAS DISTRIBUTION INDUSTRY STATISTICS 2016 PIPED GAS DISTRIBUTION INDUSTRY

Functions of the Energy Commission 3

Gas Distribution System 8

Overview of Liquefied Petroleum Gas (LPG) Supply in the

Complaints and Inquiries Received by GMB 24

Gas Malaysia Berhad (GMB) Clients Charter Performance 25

Sabah Energy Corporation (SEC) Clients Charter Performance 28

Liquefied Petroleum Gas (LPG) Prices 33

Natural Gas Price in Sabah and Labuan 33

Private Gas Licence (PGL) 36

Approval to Operate (ATO) 42

Inspection and Testing of Gas Installations 44

Accreditation of Gas Competency Courses 47

Gas Competent Person Certifications 48

Gas Contractor Registrations 49

Gas Responsible Person for Commercial Premises 49

09 Gas Utility Licensees Contact Information 54

Sabah Energy Corporation Sdn. Bhd. 56

10 Energy Commission Contact Information 58

In Act 501 gas is defined as methane, ethane, propane, butane or hydrocarbons