Performance information can come from two sources, thus through
monitoring and evaluation. Both of these are essential for effective management: they are distinct but complementary.
In ordinary sense, monitoring many imply watching; observing, tracking and
documenting programme implementation in order to ensure compliance to programme plan. In a technical sense, monitoring consist of operational and administrative activities that track resource acquisition and allocation, cost production or delivery of services, and immediate outcomes. Basically, monitoring is the process of collection and analysing (organizing) and using data or Information about actual situation and comparing it to the planned or expected situation to provide feedback to management, staff for appropriate action to be taken to ensure that performance is on track. (M. Patton, 1997).
In contrast, evaluation is the ordinary usage, is the process of determining
the merit worth, or value of a programme. On a technical sense, evaluation is the process of making judgements about project based on information and analysis relative to such issues as relevance, cost effectiveness and success for its stakeholders. Evaluation provides information with which to make judgements that affect stakeholders who are the people with a vested interest. It is an assessment, as systematic and objective as possible of an on-going or completed project/programme or policy, its design implementation and results.
The main difference between performance monitoring and evaluation is that
monitoring is focused on the achievement of specific predetermined targets. Evaluation takes a broader view of an intervention considering not only progress toward stated objectives but also such questions as
1. whether the objectives were relevant and worth while in the first place,
2. How effectively and efficiently they are being achieved
3. What other unanticipated effects have been caused by the intervention.
4. Whether the intervention as a package represents the most cost
effective and sustainable strategy for addressing a particular set of identified needs.
The essential differences between monitoring and evaluation can be
examined in terms of the rational, focus, timing, indicators and who collects the data (see Table below)
CRITERION MONITORING EVALUATION
-Provide basis for corrective action -Provide assessment of continue
Rationale relevance -Accountability- has money well -Learning what could we do spent? better next time? -Was delivery according to plan -Relevance
-What were deviations -Success
Focus -Were they justifiable Cost effectiveness Lessons Learnt On going or periodic through life Typically at mid-point in a Timing cycle of project funding cycle, a year before the end. Impact evaluation after some period of project completion Indicator Often describes expected results for Often aggregates data is %, individual cases giving on overview of many cases
Size of people Large number of people and Limited number of people
involved organisations involved involved in short term events