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3.

ANALYSIS AND INTERPRETATION


OF SURVEY OF OFFICE BEARERS
REPRESENTING ASSOCIATION,
UNION AND TOP MANAGEMENT
CHAPTER 3 SURVEY ANALYSIS

CHAPTER 3
Analysis and Interpretation
Survey of Office Bearers Representing Association,
Union and Top Management

This chapter presents the findings and results from the analysis of primary data
collected through questionnaires. The results are summarized and conclusions are
drawn.
The data is collected through two separate mailed questiormaires; from the top
management and employees representing Officers association and union.
To know the opinion 77 questionnaires were sent to executive Directors or
planning executives (depending on the availability of the contact address). However 21
top management employees were kind enough to respond to the questionnaire thus
response rate amounts to 27% of the respondents.
Similarly 152 questionnaires were sent to Office Bearers of the All India
Representative units (60), All India Bank Officers Association and Federation (AIBOA
& AIBOF)(92). 54 questiormaires were received with data. The response rate is thus
36%.

The findings of the survey are presented in the sections:


3.1 Opinions of representative Office bearers of all India level employees
associations - An Analysis
3.2 Opinions of Top Management - An Analysis
3.3 Testing of Hypotheses

3.1 Opinions of Representatives of all India level Employees


Associations - An Analysis
This part of the thesis presents the level of acceptance, by the representatives of the
employee association and union to the various statements in the questionnaire. The

86
CHAPTER 3 SURVEY ANALYSIS

opinion is collected on factors such as job security, working conditions, perks-benefits


and on voluntary mergers. The analysis presents the description of the respondents
participated in the survey followed by the presentation of level of acceptance towards
23 statements in the questionnaire and then finally tests the hypothesis to understand
the difference between the opinions of the representative office bearers of the
association and union representing the bank involved in merger and banks not involved
in mergers.

Box 3.1-1 The Two Bank Groups Identified for the Analysis

Bank groups identified in analysis RESPONDENTS


(Parenthesis indicate percentages)

Office Bearers representing 17


Banks involved in merger (31.48)
Office Bearers representing 34
Banks not involved in merger (68.52)
Total 54

The above table indicates the two bank groups identified for the purpose of analysis.
The survey was intended to understand the opinion of the office bearers representing the
banks involved in merger and others.

Box 3.1-2 Description of the Office Bearers Representing Banks


Participated in the Survey { N=54 }
Bank Type RESPONDENTS
(Parenthesis indicate percentages)
Public Sector Banks (PSBs) 47
(87)
Private Sector Banks 6
(11.1)
Others 1
(1.9)
Total 54

The above table indicates the nature of ownership of the banks represented by the
Office bearers who participated in the survey.
87
CHAPTER 3 SURVEY ANALYSIS

Statement 1- If few large size banks are formed through Voluntary- business driven
mergers in Banking sector that would affect the retirement benefits positively.
The response for the statement is presented in Table & Graph 3.1-1.
TABLE-3.1-1 Voluntary Mergers Affect Retirement Benefits Positively

Respondent Banks Total


Q-1 Involved in M&A Not involved in M&A
Number of response
Strongly 2 7 9
(In Percentage)
11.8% 18.9% 16.7%
Disagree
Number of response 8 20 28
Disagree (In Percentage) 47.1% 54.1% 51.9%
Number of response
3 4 7
Neutral (In Percentage)
17.6% 10.8% 13.0%
Number of response
3 2 5
Agree (In Percentage)
17.6% 5.4% 9.3%
Number of response
Strongly (In Percentage) 1 4 5
Agree 5.9% 10.8% 9.3%

Total Total response 17 37 54


Total percentage 100.0% 100.0% 100.0%
Graph 3.1-1 Voluntary Mergers Al feet Retirement Benefits positively

The response for the statement on


retirement benefits and voluntary
mergers indicates that the
employee representatives of both
the groups have negative response
to the statement. The overall
response towards disagree and
strongly disagree is 68.6%; hence
no positive change is perceived.

Statement 2: Job security will be at stake if voluntary mergers are pursued to achieve
strategic objectives.

The response for the statement is presented in Table & Graph 3.1-2.

88
CHAPTER 3 SURVEY ANALYSIS

Graph 3.1-2 Job Security will be at stake post Voluntary Mergers

The employee representatives perceive


low job security post voluntary merger.
The overall response towards agree and
strongly agree is 68.5%. The responses
from merger and non merger group are
SD D N A SA"N"'^^^S^^ similar
Response Merger

TABLE-3.1-2 Job Security will be at Stake Post Voluntary Mergers

Respondent Banks Total


Q-2 Involved in M&A Not involved in M&A
Number of response
0 1 1
Strongly (In Percentage)
.0% 2.7% 1.9%
Disagree
Number of response 5 8 13
Disagree (In Percentage) 29.4% 21.6% 24.1%
Number of response
1 2 3
Neutral (In Percentage)
5.9% 5.4% 5.6%
Number of response
5 14 19
Agree (In Percentage)
29.4% 37.8% 35.2%
Number of response
Strongly (In Percentage) 6 12 18
Agree 35.3% 32.4% 33.3%

Total Total response 17 37 54


Total percentage 100.0% 100.0% 100.0%

Statement 3: The Voluntary mergers across Bank sectors should restore few banks with
state ownership to ensure job security
Graph 3.1-3 Voluntary Mergers Need to Restore State Ownership in Banks.
The response for the statement is presented
in Table &. Graph 3.1-3. The response
indicated is mixed for the statement on
restoring state owned banks post voluntary
mergers. Overall disagreement with the
statement is 35%, neutral response is 9%

89
CHAPTER 3 SURVEY ANALYSIS

and the remaining is indicating agree and strongly agree.


TABLE-3.1-3 Voluntary Mergers need to Restore State Ownership in Banks

Respondent Banks Total


Q-3 Involved in M&A Not involved in M&A
Number of response
2 2 4
Strongly (In Percentage)
11.8% 5.4% 7.4%
Disagree
Number of response 6 9 15
Disagree (In Percentage) 35.3% 24.3% 27.8%
Number of response 1 4 5
Neutral (In Percentage) 5.9% 10.8% 9.3%
Number of response
6 16 22
Agree (In Percentage)
35.3% 43.2% 40.7%
Number of response
Strongly (In Percentage) 2 6 8
Agree 11.8% 16.2% 14.8%

Total Total response 17 37 54


Total percentage 100.0% 100.0% 100.0%

Statement 4: The Voluntary mergers across Banks would affect the Promotions.

Graph 3.1-4 The Voluntary Mergers and Promotions


The response for the statement showed in
Table & Graph 3.1-4 shows that the
representatives are in agreement with the
statement and the promotions expect that
promotions would get affected post merger.
The overall total of agree and strongly agree
for the statement is 79.6%.There is
similarity in the response of the both
groups' representatives.

90
CHAPTER 3 SURVEY ANALYSIS

TABLE-3.1-4 The Voluntary Mergers and Promotions

Respondent Banks Total


Q-4 Involved in M&A Not involved in M&A
Number of response 2 4 6
Disagree (In Percentage) 11.8% 10.8% 11.1%
Number of response 2 3 5
Neutral (In Percentage) 11.8% 8.1% 9.3%
Number of response
7 13 20
Agree (In Percentage)
41.2% 35.1% 37.0%
Number of response
6 17 23
Strongly (In Percentage)
35.3% 45.9% 42.6%
Agree
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

Statement 5: Reservation patterns in PSBs may not continue post merger

TABLE-3.1-5 Reservation Pattern may not Continue in PSBs - Post Merger

Responc ent Banks Total


Q-5 Involved in M&A Not involved in M&A
Number of response
0 2 2
Strongly (In Percentage)
.0% 5.4% 3.7%
Disagree
Number of response 2 7 9
Disagree (In Percentage) 11.8% 18.9% 16.7%
Number of response 5 7 12
Neutral (In Percentage) 29.4% 18.9% 22.2%
Number of response
9 17 26
Agree (In Percentage)
52.9% 45.9% 48.1%
Number of response
1 4 5
Strongly (In Percentage)
5.9% 10.8% 9.3%
Agree
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

Graph 3.1-5 Reservation Pattern May Not Continue In PSBs - Post Merger

Non Merger The level of agreement for the statement


60 1/ Merger
on reservations post voluntary merger is
^ 40 - /

S. 20
.1 presented in the above table 3.1-5.
Though the response is marginally more

u
^B- -fc. towards agree and strongly agree

SD D Res|N>nse A SA
91
CHAPTER 3 SURVEY ANALYSIS

(57.4%), the neutral and disagree is also noticeable.

Statement 6: Business driven mergers may result in the loss of seniority


Graph 3.1-6 Business Driven Mergers may Lead to Loss of Seniority

The Graph 3.1-6 indicates higher level


of acceptance for the statement on
seniority issues post business driven
mergers. The overall total of agree and
strongly agree by the employee
representatives is 85%. The below
table indicates the various levels of
acceptance to the statement on seniority issues post business driven mergers.
TABLE-3.1-6 Business Driven Mergers may Lead to Loss of Seniority

Respondent Banks Total


Q-6 Involved in M&A Not involved in M&A
Number of response 0 4 4
Disagree (In Percentage) .0% 10.8% 7.4%
Number of response 1 3 4
Neutral (In Percentage) 5.9% 8.1% 7.4%
Number of response
11 15 26
Agree (In Percentage)
64.7% 40.5% 48.1%
Number of response
5 15 20
Strongly (In Percentage)
29.4% 40.5% 37.0%
Agree
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

Statement 7: There is a possibility of introducing the Voluntary retirement schemes


post merger
Graph 3.1-7 Possibility of Introducing VRS Post Merger
The various levels of response from the
employee representatives for the above
statement is analyzed in Table & Graph
3.1-7. The response of both the groups is
similar. The overall total of agree and

92
CHAPTER 3 SURVEY ANALYSIS

strongly agree is 88.9%. Thus the level of acceptance is clear.


TABLE-3.1-7 Possibility of Introducing Voluntary Retirement Schemes Post
Merger

Respondent Banks Total


Q-7 Involved in M&A Not involved in M&A
Number of response 1 1 2
Disagree (In Percentage) 5.9% 2.7% 3.7%
Number of response
Neutral 0 4 4
(In Percentage)
.0% 10.8% 7.4%
Number of response
Agree 13 24 37
(In Percentage)
76.5% 64.9% 68.5%
Number of response
Strongly (In Percentage) 3 8 11
Agree 17.6% 21.6% 20.4%

Total Total response 17 37 54


Total percentage 100.0% 100.0% 100.0%

statement 8: Working hours would be longer Post merger as the business driven
mergers intended to increase the business volumes
The response for the above statement is indicated in the below Table and Graph 3.1-8

TABLE- 3.1-8 Working Hours may be Longer Post Voluntary Merger

Respondent Banks f Total


0-8 Involved in M&A Not involved in M&A
Number of response
1 0 ^1
Strongly (In Percentage)
5.9% .0% 1.9%
Disagree
Number of response 7 9 16
Disagree (In Percentage) 41.2% 24.3% 29.6%
Number of response 4 9 13
Neutral (In Percentage) 23.5% 24.3% 24.1%
Number of response
4 13 17
Agree (In Percentage)
23.5% 35.1% 31.5%
Number of response
1 6 7
Strongly (In Percentage)
5.9% 16.2% 13.0%
Agree
Total Total response 17 37 54 .
Total percentage 100.0% 100.0% 100.0%

93
CHAPTER 3 SURVEY ANALYSIS

Graph 3.1-8 Working Hours may be Longer Post Voluntary Merger


The response for increase in the
60 Non Merger
working hours post voluntary

r y H

J , L
B-Merger merger indicates the
response. The Graph 3.1-8 shows
mixed

a 20
,111L there are response at all levels.
The overall disagreement to the
SD D N A SA
Response statement is 31.5%, neutral is
24.1% and agree is 44.5%. Thus there is no one sided level of response for the
statement.
Statement 9: Business driven mergers would make the banking jobs more IT savvy
TABLE-3.1-9 Business Driven Mergers and IT Savvy Bank Jobs
Respono ent Banks
Involved in Not involved in Total
Q-9 M&A M&A
Number of response
2 2 4
Strongly (In Percentage)
11.8% 5.4% 7.4%
Disagree
Number of response 1 8 9
Disagree (In Percentage) 5.9% 21.6% 16.7%
Number of response 2 2 4
Neutral (In Percentage) 11.8% 5.4% 7.4%
Number of response
10 17 27
Agree (In Percentage)
58.8% 45.9% 50.0%
Number of response
2 8 10
Strongly Agree (In Percentage)
11.8% 21.6% 18.5%
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

Graph 3.1-9 Business Driven Mergers and IT Savvy Bank Jobs

Though the table and graph 3.1-9


60 - ^
J Non Merger
indicate that there are responses

1i;
Merger
y
c 40 -
at all levels, the level of
S. 20 acceptance to the statement is
u
J- slightly high. The overall total of
SD D N A SA
Response agree and strongly agree is

S4
CHAPTER 3 SURVEY ANALYSIS

68.5%. Many of the employee representatives agree to the statement 'Business driven
mergers would matce the banking jobs more IT savvy.

Statement 10: The Work Pressures Post Voluntary Merger


The statement on work pressure increase post voluntary merger is accepted by the
employee representatives. The overall level of acceptance indicated by agree and
strongly agree is 79.6%. The response is presented in the following table & Graph 3.1-
10.
TABLE-3.1-10 The Work Pressures Increase Post Voluntary Merger
Respon( ent Banks Total
Q-10 Involved in M&A Not involved in M&A
Number of response 2 0 2
Disagree (In Percentage) 11.8% .0% 3.7%
Number of response 1 8 9
Neutral (In Percentage) 5.9% 21.6% 16.7%
Number of response
9 14 23
Agree (In Percentage)
52.9% 37.8% 42.6%
Number of response
5 15 20
Strongly (In Percentage)
29.4% 40.5% 37.0%
Agree
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

Graph 3.1-10 The Work Pressures Increase Post Voluntary Merger

60 n/

k
c 40 - y ^ ^ n Non Merger

1vJL
1 20 - / ^ ^ | a Merger

y
u
SD D N A SA
Response

Statement 11: The banks may follow stringent performance appraisal to evaluate the
employee performance post business driven merger
The response for the above statement is presented in the Table and Graph 3.1-11.

95
CHAPTER 3 SURVEY ANALYSIS

Graph 3.1-11 Stringent Performance Appraisal Post Voluntary Merger


The statement on stringent
Graph 3.1-11 performance appraisal post voluntary
I Non Merger
80 merger shows higher level of
I Merger
acceptance from the employee
60
representatives. The overall total of
"40
agree and strongly agree is 77.8%.
20
The neutral and disagree response are
0 comparatively less. Both the groups
SD D N A SA
Response
are consistent in their response.

TABLE-3.1-11 Stringent Performance Appraisal Post Voluntary Merger

Respond ent Banks Total


Q-11 Involved in M&A Not involved in M&A
Number of response 1 4 5
Disagree (In Percentage) 5.9% 10.8% 9.3%
Number of response 1 6 7
Neutral (In Percentage) 5.9% 16.2% 13.0%
Number of response
11 20 31
Agree (In Percentage)
64.7% 54.1% 57.4%
Number of response
Strongly (In Percentage) 4 7 11
Agree 23.5% 18.9% 20.4%
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

Statement 12 Business driven mergers may lead to stressful working conditions


Graph 3.1-12 Business Driven Mergers Lead to Stressful Working Conditions
The response of the employee
representatives on working conditions
post voluntary merger is presented in
the table & Graph 3.1-12. The level of
acceptance was high which indicates
that the working conditions are
perceived to be stressful post merger.

96
CHAPTER 3 SURVEY ANALYSIS

The overall total of agree and strongly agree is 79.6%


TABLE-3.1-12 Business Driven Mergers Lead to Stressful Working Conditions
Respondent Banks Total
0-12 Involved in M&A Not involved in M&A
Number of response 3 1 4
Disagree (In Percentage) 17.6% 2.7% 7.4%
Number of response 1 6 7
Neutral (In Percentage) 5.9% 16.2% 13.0%
Number of response
10 19 29
Agree (In Percentage)
58.8% 51.4% 53.7%
Number of response
3 11 14
Strongly (In Percentage)
17.6% 29.7% 25.9%
Agree
Total - Total response 17 37 54
Total percentage 100.0% 100.0% ' 100%

Statement 13: The different technology platforms used across various banks may act as
a hindrance to employee adaptation
TABLE-3.1-13 Complexity of Integrating Different Technology Platforms

Respondent Banks Total


0-13 Involved in M&A Not involved in M&A
Number of response
0 1 1
Strongly (In Percentage)
.0% 2.7% 1.9%
Disagree
Number of response 3 1 4
Disagree (In Percentage) 17.6% 2.7% 7.4%
Number of response 2 4 6 .
Neutral (In Percentage) 11.8% 10.8% 11.1%
Number of response
8 16 24
Agree (In Percentage)
47.1% 43.2% 44.4%
Number of response
4 15 19
Strongly Agree (In Percentage)
23.5% 40.5% 35.2%
"Total" "; Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

The table 3.1-13 presents the response of the response for the statement on integrating
different technology platforms post merger and the problem of employee adaptation.
The representatives of both the groups indicate higher acceptance to the statement
(overall total of agree and strongly agree is 79.6%).

97
CHAPTER 3 SURVEY ANALYSIS

Graph 3.1-13 Complexity of Integrating Different Technology Platforms

Statement 14: Business driven mergers would result in expansion of product/services


portfolio which would require the knowledge of selling other than banking products
Graph 3.1-14 Voluntary Mergers and Knowledge of Selling Other Than
Banking Products
It can be observed that the level of
acceptance is high and also there is
consistency in the response of both the
groups. The overall total of agree and
strongly agree is 83.4%. The employee
representatives agree that post voluntary
merger the cross selling the financial
products is required.
TABLE-3.1-14 Voluntary Mergers and Knowledge of Selling Other Than
Banking Products

Responc ent Banks Total


Q-14 Involved in M&A Not involved in M&A
Number of response 3 3 6
Disagree (In Percentage) 17.6% 8.1% 11.1%
Number of response 0 3 3
Neutral (In Percentage) .0% 8.1% 5.6%
Number of response
13 21 34
Agree (In Percentage)
76.5% 56.8% 63.0%
Number of response
1 10 11
Strongly Agree (In Percentage)
5.9% 27.0% 20.4%
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

98
CHAPTER 3 SURVEY ANALYSIS

Statement 15: The cultural diversity of the workforce and the organizations will he a
hindrance to achieve merger objectives in a voluntary merger.

Graph 3.1-15 The Cultural Diversity Of The Workforce And Voluntary Merger

Non Merger The response to the above


50 - /
Merger statement is presented in Table
40 /

|30- /
1L J 3.1-15, which indicates that there
is equal agree and strongly agree
|20 /
response for the statement on work
10

U
y- . J force diversity as a hindrance to the
voluntary merger. The overall total
SD D N A SA
Response of agree and strongly agree is
74.1%. Thus there is clear level of acceptance to the statement. The table presents the
response at all levels.
TABLE-3.1-15 The Cultural Diversity of The Workforce and Voluntary Merger

Respondent Banks Total


Q-15 Involved in M&A Not involved in M&A
Number of response
0 1 1
Strongly (In Percentage)
.0% 1.9% 1.9%
Disagree
Number of response 2 6 8
Disagree (In Percentage) 11.8% 16.2% 14.8%
Number of response 3 2 5
Neutral (In Percentage) 17.6% 5.4% 9.3%
Number of response
7 12 19
Agree (In Percentage)
41.2% 32.4% 35.2%
Number of response
5 16 21
Strongly (In Percentage)
29.4% 43.2%) 38.9%
Agree
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

99
CHAPTER 3 SURVEY ANALYSIS

Statement 16: The diversity of the business practices and standards may affect the
employee commitment post voluntary merger
Graph 3.1-16 Business Practices/Standards Diversity and Employee Commitment
Post Voluntary Merger

80 n The respondents of merger group have


Non Merger
60 - indicated higher level of acceptance to
Merger 1
S 40 - /

20 -
J the statement. The table 3.1-16 indicates
that the response is shown at all levels.
/ ^ The level of acceptance is marginally
u
SD D N A SA high over other response. The overall
Response

acceptance level for the statement on employee commitment and diverse business
practice is 66.7%. The graph 3.1-16 indicates that the response is not consistent between
the groups.
TABLE-3.1-16 Business Practices/Standards Diversity and Employee commitment
Post Voluntary Merger

Responc ent Banks Total


Q-16 Involved in M&A Not involved in M&A
Number of response
0 1 I
Strongly (In Percentage)
.0% 2.7% 1.9%
Disagree
Number of response 2 5 7
Disagree (In Percentage) 11.8% 13.5% 13.0%
Number of response 1 9 10
Neutral (In Percentage) 5.9% 24.3% 18.5%
Number of response
11 12 23
Agree (In Percentage)
64.7% 32.4% 42.6%
Strongly Number of response
3 10 13
Agree (In Percentage)
17.6% 27.0% 24.1%
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

Statement 17: Voluntary mergers lead to greater centralization and more hierarchies.
This may lead to loss of operational flexibility
The Table & Graph 3.1-17 indicate the positive response to the statement on,
'Voluntary mergers lead to greater centralization and more hierarchies leading to loss of
operational flexibility post merger'. The overall total of agree and strongly agree for the

100
CHAPTER 3 SURVEY ANALYSIS

statement is 70.4%. The graph indicates there is consistency in the response from both
the groups.

TABLE-3.1-17 Voluntary Mergers and Loss of Operational Flexibility


Respondent Banks Total
Q-17 Involved in M&A Not involved in M&A
Number of response
Strongly (In Percentage) 1 1 2
5.9% 2.7% 3.7%
Disagree
Number of response 1 2 3
Disagree (In Percentage) 5.9% 5.4% 5.6%
Number of response 3 8 11
Neutral (In Percentage) 17.6% 21.6% 20.4%
Number of response
11 20 31
Agree (In Percentage)
64.7% 54.1% 57.4%
Number of response
1 6 7
Strongly (In Percentage)
5.9% 16.2% 13.0%
Agree
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%
Graph 3.1-17 Voluntary Mergers and Loss of Operational Flexibility

80 - Non Merger
'' Merger ^B

^,BIL 1
S 40 -
20 -

u
Sf Res|!to 5A

Statement 18: In the event of business driven merger the excess man power may be
retrenched.
Graph 3.1-18 Voluntary Merger May Lead to Excess Man Power Retrenchment

The response for the statement on


retrenchment of excess manpower post
voluntary merger, indicates higher level of
acceptance. The overall total of agree and

101
CHAPTER 3 SURVEY ANALYSIS

strongly agree for the statement is 77.7%. The disagree and neutral response is
comparatively very low.
TABLE-3.1-18 Voluntary Merger may Lead to Excess Man Power Retrenchment

Respondent Banks ";ffiGtal;;^':f^^-


0-18 Involved in M&A Not involved in M&A
Number of response
1 0
Strongly (In Percentage)
5.9% .0% ;iiK:9%-:ff
Disagree
Number of response 2 5
Disagree (In Percentage) 11.8% 13.5% #:iiio%>;J
Number of response 0 4 'i:-;:-:::4:-'^l::';::;
Neutral (In Percentage) .0% 10.8%
Number of response
Agree (In Percentage)
10 14 iiliiiiii
58.8% 37.8% iiliiiiil
Number of response
4 14
Strongly (In Percentage)
Agree
23.5% 37.8% :ii||i||f;|::
Total Total response 17 37 -mim(M
Total percentage 100.0% 100.0% 100.0%

statement 19: The voluntary merger may result in closure of duplicating branches in
the same locality. This may result in relocation of employees to new places.
TABLE-3.1-19 Voluntary Merger may Lead to Closure of Duplicating Branches
& Result in Relocation of Employees

Respondent Banks Total


0-18 Involved in M&A Not involved in M&A
Number of response
13 19 32
Agree (In Percentage)
76.5% 51.4% 59.3%
Number of response
4 18 22
Strongly (In Percentage)
23.5% 48.6% 40.7%
Agree
. Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

The table and Graph 3.1-19 shows clear acceptance for the statement There is only
agree and strongly agree response to the statement indicating high level of acceptance.

102
CHAPTER 3 SURVEY ANALYSIS

Graph 3.1-19 Voluntary Merger may Lead to Closure of Duplicating Branches


& Result in Relocation of Employees

100
I Non Merger

S 50

k=
SD D N
tt
A SA
I Merger

Response

Statement 20: The Voluntary mergers across Bank sectors would change the pay
structure positively
Graph 3.1-20 Voluntary Mergers and Positive Change in Pay Structure
The table & Graph 3.1-20 indicate that
60 - the response for the statement on
B Non Merger
40 - 'positive change in pay structure post
01
^1 Merger
voluntary merger', evoked more of

JW-L
Q! 20 -
disagreement with the statement. The
0
overall total of disagree and strongly
SD D^esiJinse^ ^^
disagree to the statement is 59.3%.

TABLE-3.1-20 Voluntary Mergers and Positive Change in Pay Structure

Respondent Banks Total


Q-20 Involved in M&A Not involved in M&A
Number of response
1 2 3
Strongly (In Percentage)
5.9% 5.4% 5.6%
Disagree
Number of response 7 22 29
Disagree (In Percentage) 41.2% 59.5% 53.7%
Number of response 2 8 10
Neutral (In Percentage) 11.8% 21.6% 18.5%
Number of response
5 5 10
Agree (In Percentage)
29.4% 13.5% 18.5%
Number of response
2 0 2
Strongly Agree (In Percentage) 3.7%
11.8% .0%
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

103
CHAPTER 3 SURVEY ANALYSIS

Statement 21: Benefits and perks are likely to increase post voluntary merger

Graph 3.1-21 Increase in Benefits and Perks- Post Voluntary Merger

The table and graph 3.1-21 indicate


that the response for the above
statement 21, is similar to the above.
There is high level of disagreement
with the statement. The overall total of
disagree and strongly disagree is
67.4%. The second highest is 25.9%,
neutral response

TABLE-3.1-21 Increase in Benefits And Perks- Post Voluntary Merger

Respondent Banks Total


Q-21 Involved in M&A Not involved in M&A
Number of response
2 6 8
Strongly (In Percentage)
11.8% 16.2% 14.8%
Disagree
Number of response 7 16 23
Disagree (In Percentage) 41.2% 43.2% 42.6%
Number of response 5 9 14
Neutral (In Percentage) 29.4% 24.3% 25.9%
Number of response
1 6 7
Agree (In Percentage)
5.9% 16.2% 13.0%
Number of response
2 0 2
Strongly (In Percentage)
11.8% .0% 3.7%
Agree
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

Statement 22: Business driven mergers are necessary in the banking sector.
The representatives show disagreement to the statement, 'Business driven mergers are
necessary in the banking sector'. Though there is agree and strongly agree response to
the statement, overall total of the same is 31.5%. On the other hand the overall total of
disagree and strongly disagree is 62.9%. There is consistency in the response of both
group representatives.

104
CHAPTER 3 SURVEY ANALYSIS

TABLE-3.1-22 Business Driven Mergers are Necessary in the Banking Sector.

Respondent Banks
Involved in Total
Q-22 M&A Not involved in M&A
Strongly Number of response 4 8 12
Disagree (In Percentage) 23.5% 21.6% 22.2%
Number of response 6 16 22
Disagree (In Percentage) 35.3% 43.2% 40.7%
Number of response 2 1 3
Neutral (In Percentage) 11.8% 2.7% 5.6%
Number of response
4 9 13
Agree (In Percentage)
23.5% 24.3% 24.1%
Number of response
1 3 4
Strongly Agree (In Percentage)
5.9% 8.1% 7.4%
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

Graph 3.1-22 Business Driven Mergers are Necessary in the Banking Sector.

Non Merger
50 -]y
Merger
40 /

1 ^ "
L
S 20 -
10 -
s SD
I
D N
Response
11
A
Lfc,
SA

Statement 23: Business driven mergers is essentialfor the growth of big size hanks in
India

Graph 3.1-23 Voluntary Mergers are Essential for the Growth of Big Size Banks

Unlike the above statement, this


statement on 'business driven merger
and growth of big size banks' shows
mixed response. The overall total of
disagree and strongly disagree is
51.9%. Similarly for agree and strongly

105
CHAPTER 3 SURVEY ANALYSIS

agree is 40.4%. There is no clear response for the statement.


TABLE-3.1-23 Voluntary Mergers are Essential for the Growth of Big Size
Banks

Respondent Banks Total


0-23 Involved in M&A Not involved in M&A
Number of response
Strongly 4 5 9
(In Percentage)
23.5% 13.5% 16.7%
Disagree
Number of response 5 14 19
Disagree (In Percentage) 29.4% 37.8% 35.2%
Number of response 2 2 4
Neutral (In Percentage) 11.8% 5.4% 7.4%
Number of response
6 12 18
Agree (In Percentage)
35.3% 32.4% 33.3%
Strongly Number of response
0 4 4
Agree (In Percentage)
.0% 10.8% 7.4%
Total Total response 17 37 54
Total percentage 100.0% 100.0% 100.0%

106
CHAPTER 3 SURVEY ANALYSIS

3.2 Opinions of Top Management - An Analysis


This part of the thesis presents the level of agreement of the top management regarding
various factors related business driven mergers. The opinion is collected on factors
influencing, impact of voluntary consolidation, gains from these mergers and finally on
merger approach and concern areas. The analysis presents the agreement and
disagreement towards 30 statements in the questionnaire and then tests the hypothesis
to understand the difference between the opinions of the top management representing
the bank involved in merger and banks not involved in mergers.

Box 3.2-1 The two Bank groups Identifled for the analysis

Bank groups identified in analysis RESPONDENTS


(Parenthesis indicate percentages)

Banks involved in merger 7


(33.33)
Banks not involved in merger 14
(66.67)
Total 21
The above table indicates the two bank groups identified for the purpose of analysis.
The survey was intended to understand the opinion of the top management involved in
merger and others.

Box 3.2-2 Description of the Banks Participated in the survey N=21

Bank Type RESPONDENTS


(Parenthesis indicate percentages)
Public Sector Banks (PSBs) 12
(57.14))
Private Sector Banks 9
(42.86)
Foreign Banks NIL

Total 21

The above table indicates the nature of ownership of the banks participated in the
survey.

107
CHAPTER 3 SURVEY ANALYSIS

Statement 1: The voluntary consolidation in banking sector is necessary to form few


hanks of large size

TABLE- 3.2-1 Voluntary Merger is Necessary to Form Few Banks of Large Size
Respondent Banks
Ql
Response Not involved in M&A Involved in M&A Total
Number of response 1 1 2
Neutral (In Percentage) (7.1%) (14.3%) (9.5%)
Number of response
8 1 9
Agree (In Percentage)
(57.1%) (14.3%) (42.9%)
Strongly Number of response
5 5 10
Agree (In Percentage)
(35.7%) (71.4%) (47.6%)
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%
GRAPH: 3.2-1 Voluntary Merger is Necessary to Form Few Banks of Large Size
The Table 3.2-1 indicates that of both
I Non merger
80 I Merger the groups are in higher level of
60 agreement to the statement. There were
(B

40
no opinions towards disagreement to
01 the statement. 90% of the response is
a 20
towards agree and strongly agree. Thus
voluntary mergers are considered
SD D N A SA
Response necessary to forms few large size banks
in the Indian banking sector.
Sinievaent 2'. Business driven voluntary mergers are necessarily driven by the growth
and efficiency
GRAPH: 3.2-2 Business Driven Mergers are Driven by Growth and Efficiency
The below table & graph 3.2-2
presents the response of top
management for the above
statement. The overall positive
opinion towards the statement is
66.7%. Higher positive attitude is
reflected by the top management not
108
CHAPTER 3 SURVEY ANALYSIS

involved in merger. Only 33.3% of the total respondents have neutral (14.3%) and
negative attitude(l 1%) to the statement
TABLE- 3.2-2 Business Driven Mergers are Driven by Growth and Efficiency

Respondent Banks Total


Q-2 Not involved in M&A Involved in M&A
Disagree Number of response 2 1 3
(In Percentage) (14.3%) (14.3%) (14.3%)
Number of response 2 2 4
Neutral (In Percentage) (14.3% (28.6%) (19%)
Number of response
8 3 11
SjA-gree (In Percentage)
(57.1%) (42.9%) (52.4%)
Number of response
2 1 3
.Strongly (In Percentage)
(14.3% (14.3%) (14.3%)
'Agree
r^Total'- -i: Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Statement 3: Compliance to the tightened banking norms can be yet another factor
driving voluntary consolidation for those banks which are not meeting the standard.
TABLE-3.2-3 Compliance to the Tightened Banking Norms is a Factor Driving
Voluntary Consolidation

Respondent Banks Total


Q-3 Not involved in M&A Involved in M&A
Number of response
1 1
Strongly (In Percentage) 0
(7.1%) (4.8%)
Disagree
Number of response 4 2 6
Disagree (In Percentage) (28.6%) (28.6%) (28.6%)
Number of response 3 1 4
Neutral (In Percentage) (21.4%) (14.3%) (19.0%)
Number of response
5 3 8
Agree (In Percentage)
(35.7%) (42.9%) (38.1%)
Number of response
1 1 2
Strongly (In Percentage)
(7.1%) (14.3%) (9.5%)
agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

109
CHAPTER 3 SURVEY ANALYSIS

Graph: 3.2-3 Compliance to the Tightened Banking Norms is a Factor Driving


Voluntary Consolidation
The table 3.2-3 indicates the mixed
50 1/ Non Merger
response for the statement with the
40 y
J Merger

rz level of disagreement (33.3%), neutral


V
BO

S 30 - response (19%) and positive attitude


/-

Lt
a 20 -
of (47.7%). The response indicates
" 10 -
u
JU that the tightened norms are not
SD D N A SA considered as one of the factors
Response
influencing voluntary consolidation.

Statement 4: Banks need not have to wait till the failure to consider the merger
TABLE-3.2-4 Banks Need not Have to Wait Till the Failure to Consider the
Merger

Respondent Banks
Q-4
Response Not involved in M&A Involved in M&A Total
Number of response
6 3 9
Agree (In Percentage)
(42.9%) (42.9%) (42.9%)
Strongly Number of response
8 4 12
Agree (In Percentage)
(57.1%) (57.1%) (57.1%)
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Graph 3.2-4 Banks Need Not Have to Wait Till the Failure to Consider the
Merger

The table 3.2-4 clearly indicates the high


level of agreement for the statement "Banks
need not have to wait till the failure to
consider the merger". The response is only
agree and strongly agrees for the statement.
Graph 3.2-4 indicates the clear agreement
to the statement.

110
CHAPTER 3 SURVEY ANALYSIS

Statement 5: The type of ownership (Public Sector Bank /Private/foreign) is a matter of


concern in voluntary merger
TABLE 3.2-5 Type of Ownership as a Matter of Concern in Voluntary Merger
Respondent Banks Total
Q-5 Not involved in M&A Involved in M&A
Number of response
1 1
Strongly (In Percentage) 0
(14.3%) (4.8%)
Disagree
Number of response 1 1
0
Disagree (In Percentage) (14.3%) (4.8%)
Number of response 1 1
Neutral (In Percentage) 0
(14.3%) (4.8%)
Number of response
9 4 13
Agree (In Percentage)
(64.3%) (57.1%) (61.9%)
Number of response
5 5
Strongly (In Percentage) 0
(35.7%) (23.8%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%
Graph 3.2-5 Type Of Ownership as a Matter of Concern in Voluntary Merger

The diverse ownership is agreed as


a matter of concern in voluntary
consolidation. The level of
agreement is high indicating more
towards agree (61.9%) and strongly
agree (23.8%). The disagreement
and neutral response is very low for
the statement.

Statement 6: The diversity of the workforce is a biggest bottleneck in voluntary merger


amongst banks of different origin and region
The respondents of both the groups indicate higher level of agreement for the
statement. The workforce diversity is considered as one of the major areas of concern.
This is indicated by higher level of total agreement, 81%.

Ill
CHAPTER 3 SURVEY ANALYSIS

Graph 3.2-6 Workforce Diversity and Voluntary Merger

TABLE 3.2-6 Workforce Diversity and Voluntary Merger


Respondent Banks Total
Q-6 Not involved in M&A Involved in M&A
Number of response
1 0 1
Strongly (In Percentage)
(7.1%) (4.76%)
Disagree
Number of response 1 1 2
Disagree (In Percentage) (7.1%) (14.3%) (9.52%)
Number of response 0 1 1
Neutral (In Percentage) (14.3%) (4.76%)
Number of response
2 1 3
Agree (In Percentage)
(14.3%) (14.3%) (14.3%)
Number of response 14
10 4
Strongly (In Percentage) (66.66%
(71.4%) (57.1%)
Agree )
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Statement 7: Forced mergers will burden the acquirer and slows down the
performance
Graph 3.2-7 Forced Mergers Impact on the Performance

The table and the graph 3.2-7 do not indicate


clear agreement with the statement "Forced
mergers will burden the acquirer and slows
down the performance". The Graph 3.2-7
indicates that there are all levels of response.
The level of disagreement and neutral

112
CHAPTER 3 SURVEY ANALYSIS

response put together is 33.33%. Hence overall response towards agree and strongly
agree is 61.9%.
TABLE 3.2-7 Forced mergers' Impact on the Performance
Respondent Banks Total.
''-i'm'. i Not involved in M&A Involved in M&A
Number of response
Strongly, (In Percentage) 1 1
0
Disagree (14.3%) (4.8%)
Number of response 1 0 1
Disagree (In Percentage) (7.1%) 0 (4.8%)
Number of response 3 3 6
'.iSeutrail (In Percentage) (21.4%) (42.9%) (28.6%)
Number of response
.:;|; Agree ::",,: 7 1 8
(In Percentage)
(50.0%) (14.3%) (38.1%)
Number of response
:?. Strongly 3 2 5
(In Percentage)
v^::.-;]:Agree ' (21.4%) (28.6%) (23.8%)
%'--'>T6taL/.-,.. Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

statement 8: Voluntary mergers may reduce the regulatory complexities in the banking
system, if the necessary changes are brought to simplify the existing regulation
TABLE-3.2-8 Voluntary Mergers and Regulatory Complexities

Respondent Banks
Not involved in Involved in Total
0-8 M&A M&A
Number of response
Strongly 1 1
(In Percentage) 0
Disagree (7.1%) (4.8%)
Number of response 6 1 7
Neutral (In Percentage) (42.9% (14.3%) (33.3%)
Number of response 6 5 11
Agree (In Percentage) (42.9%) (71.4%) (52.4%)
Number of response
1 1 2
Strongly Agree (In Percentage)
(7.1%) (14.3%) (9.5%)
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

The table and graph 3.2-8 indicates both neutral and agreement to the statement on
regulatory complexities and voluntary merger. Overall agreement to the statement is
61.9%.

113
CHAPTER 3 SURVEY ANALYSIS

Graph-3.2-8 Voluntary Mei^ers and Regulatory Complexities

i-Non Merger
100
I Merger
n
50
u

SD D N A SA
Response

Statement 9: Large size banks will have higher risk(market, credit, operational risk
etc) absorbing capacity
TABLE-3.2-9 Large Size Banks have More Risk Absorbing Capacity
Respondent Banks Total
Q-9 Not involved in M&A Involved in M&A
Number of response
2 0 2
Strongly (In Percentage)
(14.3%) (9.52%)
Disagree
Number of response 5 2 7
Disagree (In Percentage) (35.7%) (28.6%) (33.3%)
Number of response 3 3
0
Neutral (In Percentage) (21.4%) (14.3%)
Number of response
3 4 7
Agree (In Percentage) (33.3%)
(21.4%) (57.1%)
Number of response
1 1 2
Strongly Agree (In Percentage) (9.52%)
(7.1%) (14.3%)
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Graph 3.2-9 Large Size Banks have More Risk Absorbing Capacity

The table and graph 3.2-9 indicates


the mixed response for the statement.
Both groups do not seem to have
positive response to the statement.
The disagreement and neutral
response put together is 57.12. The
non merger group response towards

114
CHAPTER 3 SURVEY ANALYSIS

agree and strongly agree is very low.

Statement 10: The voluntary consolidations can ensure faster growth to the banks in
terms of deposit mobilization, credit disbursement and overall market expansion

Graph 3,2-10 Voluntary Mergers and Growth in Deposit, Credit & Market

The graph and Table 3.2-10


60
clearly shows that the respondents are
g" 40 positive to the statement. There is
C
01
20 similarity in the response from both the

a. groups as both indicate 57.1% agreed
SD D N A SA and strongly agreed is 14.3%(total).
Response

TABLE 3.2-10 Voluntary Mergers and Growth in Deposit, Credit & Market

Respondent Banks Total


Q-10 Not involved in M&A involved in M&A
Number of response 2 2
0
Disagree (In Percentage) (14.3%) (9.5%)
Number of response 3 1 4
Neutral (In Percentage) (21.4%) (14.3%) (19.0%)
Number of response 8 4 12
Agree (In Percentage) (57.1%) (57.1%) (57.1%)
Number of response
1 2 3
Strongly (In Percentage)
(7.1%) (28.6%) (14.3)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Statement 11: Few large size banks will make the competition more specific and direct

Graph 3.2-11 Few Large Size Banks will Make the Competition Specific &
Direct
The response of both the groups is
t-Nen-merger
60
Merger similar to the statement. There seem

f:
to be higher neutral response
indicating that competition may not
get affected due to formation of few
SD D N A SA large size banks. The Graph and the
Response
115
CHAPTER 3 SURVEY ANALYSIS

table 3.2-11 clearly indicate the spreads of

the response for the statement on

competition.

TABLE: 3.2-11 Few Large Size Banks Will Make the Competition More Specific
and Direct

Respondent Banks Total


Q-11 Not involved in M&A Involved in M&A
Number of response
1 1
Strongly (In Percentage) Q
(7.1%) (4.8%)
Disagree
Number of response 1 1
0
Disagree (In Percentage) (7.1%) (4.8%)
Number of response 6 3 9
Neutral (In Percentage) (42.9%) (42.9%) (42.9%)
Number of response
5 3 8
Agree (In Percentage)
(35.7) (42.9%) (38.0%)
Number of response
1 1 2
Strongly (In Percentage)
(7.1%) (14.2%) (9.52%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Statement 12: The formation of few banks would lead to changes in the ownership

pattern of the banks

TABLE 3.2-12 Formation of Few Banks and Resultant Changes in the Ownership

Pattern

Respondent Banks Total


0-12 Not involved in M&A Involved in M&A
Number of response 1 1
0
Disagree (In Percentage) (7.1%) (4.8%)
Number of response 3 2 5
Neutral (In Percentage) (21.4%) 28.6% 23.8%
Number of response 8 5 13
Agree (In Percentage) (57.1%) (71.4%) (61.9%)
Number of response
2 2
Strongly (In Percentage) 0
(14.3%) (9.5%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 0 100.0% 100.0%

116
CHAPTER 3 SURVEY ANALYSIS

Graph 3.2-12 The Formation Of Few Banks And Resultant Changes In The
Ownership Pattern
The table 3.12-12 shows the response
for the statement. The respondents of
both the groups are of the opinion
that the impact of the merger is on the
ownership pattern of the bank. About
70% of the total response is towards
agree and strongly agree.

Statement 13: Formation of few banks would increase the vigilance in the banking
system
TABLE 3.2-13 Formation of Few Banks and Impact on the Vigilance in
Banking System
Respondent Banks Total
Q-13 Not involved in M&A Involved in M&A
Strongly Number of response 1 1
0
Disagree (In Percentage) (7.1%) (4.8%)
Number of response 9 3 12
Neutral (In Percentage) (64.3%) (42.9) (57.1%)
Number of response 3 4 7
Agree (In Percentage) (21.4%) (57.1%) (33.3%)
Number of response
1 1
Strongly (In Percentage) 0
(7.1%) (4.8%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Graph 3.2-13 Formation of Few Banks and Impact on the Vigilance in


Banking System
There is a mixed response for the
80 I Non Merger
statement from both the groups. The table
I Merger
60 & graph 3.2-13 indicate that the response
M

s is more towards 'can't say'(overail


g 40
u
I.
01 response 57%). There seem to be no
> 20
change is perceived in the vigilance
SD D N A SA
respponse
117
CHAPTER 3 SURVEY ANALYSIS

system, if few large size banks are formed through voluntary merger.
Statement 14: Formation of few large size hanks through Voluntary mergers can
improve the financial health of the sector
Graph 3.2-14 Formation of Few Large Size Banks and Impact on the Financial
Health
The table 3.2-16 indicates that the non
80 1/

01
70
60
-^
-y
1
1
Non Merger
Mprgpr
merger group has expressed very high

S
g
50
40
-^
-y
1
1 1
neutral response to the statement on
financial health and large size banks.
S 30 y
2 0 y
10 y
- li 1 bt Overall response is also more towards the

u
neutral response (57%). These views are
SD D N A SA
Response
similar to the statement on the risk
absorbing capacity and large size banks.

Table: 3.2-14 Formation of Few Large Size Banks and Impact on the Financial
Health
Respondent Banks Total
Q-14 Not involved in M&A Involved in M&A
Number of response
1 0 1
Strongly (In Percentage)
(7.1%) (4.8%)
Disagree
Number of response 1 1 2
Disagree (In Percentage) (7.1%) (14.3%) (9.5%)
Number of response 10 2 12
Neutral (In Percentage) (71.4%) (28.6%) (57.1%)
Number of response
0 3 3
Agree (In Percentage)
0 (42.9%) (14.3%)
Strongly Number of response
2 1 3
Agree (In Percentage)
(14.3%) (14.3%) (14.3%)
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Statement 15: The prominence of the priority sector lending would decline post
voluntary consolidation
The response to the above statement is similar as that of statement 14. The Table 3.2-15
presents that the statement on priority sector lending post voluntary consolidation evoke
more of disagree (overall SD 9.5%, D-9.5%) and neutral (overall 52.4%) response

118
CHAPTER 3 SURVEY ANALYSIS

from both the groups. The impact of voluntary merger is not perceived on increase or
decrease of prominence in priority sector lending.
Table: 3.2-15 The Prominence of the Priority Sector Lending may Decline Post
Voluntary Consolidation
Respondent Banks Total
Q-15 Not involved in M&A Involved in M&A
Number of response
1 1 2
Strongly (In Percentage)
(7.1%) (14.3%) (9.5%)
Disagree
Number of response 1 1 2
Disagree (In Percentage) (7.1%) (14.3%) (9.5%)
Number of response 8 3 11
Neutral (In Percentage) (57.1%) (42.9%) (52.4%)
Number of response 5
4 1
Agree (In Percentage) (23.8%)
(28.6%) (14.3%)
Strongly Number of response
1 1
Agree (In Percentage) 0
(14.3%) (4.8%)
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%
Graph 3.2-15 The Prominence of the Priority Sector Lending may Decline Post
Voluntary Consolidation

60 1y Non Merger

01
2
50 y
40 - y
L
1 Merger

30 - y
i 20 -
- 10
u
;A ^

SD D N A SA
response

Statement 16: Integrating, different technology platforms used by merging banks may
lead to bottlenecks in operations
Graph 3.2-16 Integrating Different Technology Platforms
The graph 3.2-16 clearly indicates that
80 1/ Non merger m
2 60 - / merger ^ |
the response is positive to the statement
S 40 - /
u
Si 20 -
y 1
jkXtm
on challenges of integrating different
technology platform post merger. The
*^ u n - /
SD D N A SA
level of agreement to the statement is
Response

119
CHAPTER 3 SURVEY ANALYSIS

high indicating agree-33.3% and strongly agree 57.1%.


TABLE 3.2-16 Integrating Different Technology Platforms
Respondent Banks Total
Q-16 Not involved in M&A Involved in M&A
Number of response
Strongly 1 1
(In Percentage) 0
(7.1%) (4.8%)
Disagree
Number of response 1 1
0
Neutral (In Percentage) (14.3%) (4.8%)
Number of response 6 1 7
Agree (In Percentage) (42.9%) (14.3%) (33.3%)
Number of response
7 5 12
Strongly (In Percentage)
(50.0%) (71.4%) (57.1%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 0 100.0% 100.0%

Statement 17: The voluntary consolidations provide opportunities of diversification of


hanking activities into other related financial services to function as one stop financial
super market

TABLE 3.2-17 Voluntary Consolidations and Opportunities of Diversification


Respondent Banks Total
Q-17 Not involved in M&A Involved in M&A
Number of response 2 1 3
Disagree (In Percentage) (14.3%) (14.3%) (14.3%)
Number of response 2 2
0
Neutral (In Percentage) (14.3%) (9.5%)
Number of response 6 2 8
Agree (In Percentage) (42.9%) (28.6%) (38.1%)
Number of response 8
4 4
Strongly (In Percentage) (38.1%)
(28.6%) (57.1%)
Agree
Total Total response 14 7 21
Total percentage 100.0%() 100.0% 100.0%
Graph 3.2-17 Voluntary Consolidations and Opportunities of Diversification

The Graph 3.2-17 clearly indicates that


the response is more towards agree and
strongly agree. The overall response to
the statement on merger gains pertaining
to diversification is positive, as overall
level of acceptance expressed through
both agree and strongly agree is 38%. The overall acceptance is 76%.
120
CHAPTER 3 SURVEY ANALYSIS

Statement 18: The voluntary consolidation will provide increased market penetration
of banking activities to the untapped regions and population
Graph 3.2-18 The Voluntary Consolidation and Market Penetration
The table 3.2-18 indicates positive
I Nnn Mergpr
60 response to the statement. The total of
I Merger

40 overall Agree and Strongly agree to

20
the statement is 71.5%. The merger is
expected to increase the market

SD D N A SA penetration.
Response

TABLE: 3.2-18 The Voluntary Consolidation and Market Penetration

Respondent Banks Total


Q-18 Not involved in M&A Involved in M&A
Number of response 2 2
0
Disagree (In Percentage) (14.3%) (9.5%)
Number of response 4 4
0
Neutral (In Percentage) (28.6%) (19.0%)
Number of response 2 4 6
Agree (In Percentage) (14.3%) (57.1%) (28.6%)
Number of response
6 3 9
Strongly (In Percentage)
(42.9%) (42.9%) (42.9%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Statement 19: The productivity of branches may increases post voluntary


consolidation due to closure of duplicating branches operating in the same locality
TABLE: 3.2-19 Branch Productivity may Increase Post Voluntary Merger
Respondent Banks Total
Q-19 Not involved in M&A Involved in M&A
Number of respwnse 3 1 4
Disagree (In Percentage) (21.4%) (14.3%) (19.0%)
Number of response 4 3 7
Neutral (In Percentage) (28.6%) (42.9%) (33.3%)
Number of response 6 1 7
Agree (In Percentage) (42.9%) (14.3%) (33.3%)
Number of response
1 2 3
Strongly (In Percentage)
(7.1%) (28.6%) (14.3%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

121
CHAPTER 3 SURVEY ANALYSIS

Graph 3.2-19 Branch Productivity may Increase Post Voluntary Merger


The table & graph 3.2-19 indicate the
mixed response for the statement on
productivity gain through voluntary
mergers. The overall neutral and
agree response are equal. There is no
clear attitude expressed on gains
related to merger.

Statement 20: The profitability of branches may increases post voluntary consolidation
as the establishment costs decline
Table 3.2-20 The Profitability of Branches Post Voluntary Consolidation
Respondent Banks Total
Q-20 Not involved in M&A Involved in M&A
Number of response 4 1 5
Disagree (In Percentage) (28.6%) (14.3%) (23.8%)
Number of response 5 4 9
Neutral (In Percentage) (35.7%) (57.1%) (42.9%)
Number of response 5 1 6
Agree (In Percentage) (35.7%) 14.3% (28.6%)
Number of response
1 1
Strongly (In Percentage) 0
14.3% (4.8%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Graph 3.2-20 The Profitability of Branches Post Voluntary Consolidation

60
hWeff^ERGE The table 3.2-20 indicates that the
I MERGER response to the statement on profitability
40 and voluntary mergers is more towards
negative and neutral (total of both the
20
group is 66% towards disagree and
^ neutral). There is similarity in the
SD D N A SA
response of both the groups.

122
CHAPTER 3 SURVEY ANALYSIS

Statement 21: Voluntary consolidation may not increase the financial inclusion

TABLE 3.2-21 Voluntary Consolidation and Financial Inclusion


Respondent Banks Total
Q-21 Not involved in M&A Involved in M&A
Number of response 1 1
0
Disagree (In Percentage) (14.3%) (4.8%)
Number of response 8 2 10
Neutral (In Percentage) (57.1%) (28.6%) (47.6%)
Number of response 6 3 9
Agree (In Percentage) (42.9%) (42.9%) (42.9%)
Number of response
1 1
Strongly (In Percentage) 0
(14.3%) (4.8%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Graph 3.2-21 Voluntary Consolidation and Financial Inclusion

60 NO MERGE The above table indicates the


MERGER
40 mixed response for the statement

20 21. The total neutral and agree


response from both the groups are

SD D N A SA almost equal. There is no clear


Response response for the statement.

Statement 22: The Voluntary mergers in Banking sector need to restore few banks with
state ownership
Graph 3.2-22 The Voluntary Mergers Need to Restore Few Banks with State
Ownership
The table & graph 3.2-22 indicates that
the statement on restoring few banks with
state ownership through voluntary
consolidation has positive acceptance.
The response towards agree and strongly
agree (overall) is 71.5%.

123
CHAPTER 3 SURVEY ANALYSIS

TABLE 3.2-22 The Voluntary Mergers Need to Restore Few Banks with State
Ownership
Respondent Banks Total
0-22 Not involved in M&A Involved in M&A
Number of response
0 1 1
Strongly (In Percentage)
(14.3%) (4.8%)
Disagree
Number of response 2 2
Disagree 0
(In Percentage) (14.3%) (9.5%)
Number of response 3 3
0
Neutral (In Percentage) (21.4%) (14.3%)
Number of response
5 4 9
Agree (In Percentage)
(35.7%) (57.1%) (42.9%)
Number of response
Strongly 4 2 6
(In Percentage)
(28.6%) (28.6%) (28.6%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Statement 23: The voluntary mergers can be allowed if the shareholding and
ownership structure does not change
Table 3.2-23 The Voluntary Mergers can be Allowed if the Shareholding and
Ownership Structure does not Change

Respondent Banks Total


0-23 Not involved in M&A Involved in M&A
Number of response 2 2 4
Disagree (In Percentage) (14.3%) (28.6%) (19.0%)
Number of response 4 1 5
Neutral (In Percentage) (28.6%) (14.3%) (23.8%)
Number of response 5 3 8
Agree (In Percentage) (35.7%) (42.9%) (38.1%)
Number of response
3 1 4
Strongly (In Percentage)
(21.4%) (14.3%) (19.0%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

124
CHAPTER 3 SURVEY ANALYSIS

Graph 3.2-23 Voluntary Mergers and Ownership Structure Changes


The table 3.2-23 indicates that there is
I Non Merger
60 -p Merger no clear distinction between negative

40
and positive response. The overall total
01
response towards disagree and neutral
O. 20
is 42.8%. Thus response towards agree
kz and strongly agree is marginally high.
SD D N A SA
Response

Statement 24: The different Acts governing the various categories of banks may not
facilitate the merger of banks across bank sectors
TABLE 3.2-24 The Complexity of Different Acts Governing Banks is a Matter of
Concern

Q-24 Respondent Banks Total


Not involved in M&A Involved in M&A
Number of response 1 1 2
Disagree (In Percentage) (7.1%) (14.3%) (9.5%)
Number of response 2 2 4
Neutral (In Percentage) (14.3%) (28.6%) (19.0%)
Number of response 10 3 13
Agree (In Percentage) (71.4%) (42.9%) (61.9%)
Number of response
1 1 2
Strongly (In Percentage)
(7.1%) (14.3%) (9.5%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Graph 3.2-24 The Complexity of Different Acts Governing Banks is a Matter of


Concern
The table & Graph 3.2-24 presents the
Non Merger
100 n ^ Merger response on the concern over the different

50 -
1 Acts governing different banks. There is a
higher level of overall acceptance for the

.ji
V^ B^P -.
SA
statement indicating the total of agree and
strongly agree of the group is 71.4%.
SD D R^^3^ A

125
CHAPTER 3 SURVEY ANALYSIS

Statement 25: The present scheme of amalgamation of hanks requires too many
approvals
TABLE 3.2-25 The Present Scheme of Amalgamation of Banks Requires Too
Many Approvals
Q-25 Responden t Banks Total
Not involved in M&A Involved in M&A
Number of response
1 1
Strongly (In Percentage) 0
(7.1%) (4.8%)
Disagree
Number of response 2 2 4
Neutral (In Percentage) (14.3%) (28.6%) (19.0%)
Number of response 10 3 13
Agree (In Percentage) (71.4%) (42.9%) (61.9%)
Number of response
1 2 3
Strongly (In Percentage)
(7.1%) (28.6%)) (14.3%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Graph 3.2-25 The Present Scheme of Amalgamation of Banks Requires Too Many
Approvals
The table 3.2-25 indicates that both

80
the groups indicate higher level of
Non Merger

I Merger
acceptance for the statement. The
60
c overall total response towards agree
S 40

o. and strongly agree of both the groups
20 considered together is 76.2%. There

0 SD
is clear level of acceptance that the
D N A SA
present legal scenario is complex.
Response

Statement 26: Indian Banking sector needs few large size banks to compete globally

Though the table & graph 3.2-26, below presents the response at all levels, the positive
response towards the statement is more. The overall total positive response 66.7%,
considering both agree and strongly agree. The Graph 3.2-36 shows that the
disagreement to the statement is from the banks not involved in merger.

126
CHAPTER 3 SURVEY ANALYSIS

TABLE 3.2-26 Indian Banking Sector Needs Few Large Size Banks to Compete
Globally

Respondent Banks Total


Q-26 Not involved in M&A Involved in M&A
Number of response
Strongly 1 1
(In Percentage) 0
(7.1%) (4.8%)
Disagree
Number of response 2 2
0
Disagree (In Percentage) (14.3%) (9.5%)
Number of response 3 1 4
Neutral (In Percentage) (21.4%) (14.3%) (19.0%)
Number of response
6 3 9
Agree (In Percentage)
(42.9%) (42.9%) (42.9%)
Number of response
2 3 5
Strongly (In Percentage)
(14.3%) (42.9%) (23.8%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%
Graph 3.2-26 Indian Banking Sector Needs Few Large Size Banks to Compete
Globally.
Non Merger

60 1y

c 40 y
1
-IJ 1 r 1
1 20 -
iV ^BI^P ^P^B
u
SD D Res|N>nse A SA

Statement 27: For DFIs the Universal Banking concept is recommended by NCR-II.
This can be achieved through M&A with banking companies
Graph 3.2-27 For DFIs the Universal Banking Model Can be Achieved Through
M&A with Banking Companies

There is both positive and neutral


100 I Non Merger Merger
response to the statement on M&A

JEt
S 50 route of diversification for the Financial
Institutions. Considering the overall
SD D N A SA response of the group towards
Response
acceptance is 52.4% (Total of agree and

127
CHAPTER 3 SURVEY ANALYSIS

strongly agree).
TABLE 3.2-27 For DFIs the Universal Banking Model Can be Achieved Through
Mi&A with Banking Companies
Q-27 Respondent Banks Total
Not involved in M&A Involved in M&A
Number of response 1 1
0
Disagree (In Percentage) (7.1%) (4.8%)
Number of response 7 2 9
Neutral (In Percentage) (50.0%) (28.6%) (42.9%)
Number of response 6 4 10
Agree (In Percentage) (42.9%) (57.1%) (47.6%)
Number of response
Strongly 1 1
(In Percentage) 0
(14.3%) (4.8%)
Agree
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Statement 28: Segregation of hanks based on their origin, regional presence,


community serving, nature of work force etc. may help in identification of suitable
targets in case of mergers need special initiative

TABLE 3.2-28 Bank Features Help in Identification of Suitable Targets in Case


of Mergers
Respondent Banks Total
Q-28 Not involved in M&A Involved in M&A
Number of response 1 0 1
Disagree (In Percentage) (7.1%) (4.8%)
Number of response 1 1
0
Neutral (In Percentage) (7.1%) (4.8%)
Number of response 10 6 16
Agree (In Percentage) (71.4%) (85.7%) (76.2%)
Strongly Number of response
2 1 3
Agree (In Percentage)
(14.3%) (14.3%) (14.3%)
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%
Graph 3.2-28 Bank Features Help in Identification of Suitable Targets in Case
of Mergers

Non Merger The Table & Graph 3.2-28 clearly shows


Merger that the respondents are in clear agreement
100 -1

2 50 - / J with the statement. The overall level of

u
y . . 1 acceptance is 90.5%.The disagreement and
neutral resfjonse is very low.
SD D Res|N>nse A SA

128
CHAPTER 3 SURVEY ANALYSIS

Statement 29: The voluntary consolidation to form few mega banks need special
initiative

TABLE 3.2-29 The voluntary consolidation to form mega banks need special
initiative
Q-29 Respondent Banks Total
Response type Not involved in M&A Involved in M&A
Number of response 13
8 5
YES (In Percentage) (61.9%
(57.1%) (71.4%)
%)
Number of response 8
6 2
NO (In Percentage) (38.1%
(42.9%) (28.6%)
)
Total Total response 14 7 21
Total percentage 100.0% 100.0% 100.0%

Overall 61.9% of the respondents have indicated towards special initiative to carry out
voluntary consolidation. The respondents indicating 'yes', to the question No.29 have
answered the following question.

Graph 3.2-29 The voluntary consolidation to form mega banks need special
initiative

Non Merger
Merger
RH -,

ap 60 -
re
g
u
S
40 -
20 - 1^^
^^H
Y Response ^o

129
CHAPTER 3 SURVEY ANALYSIS

TABLE 3.2-30 Ranking the choices given A to D


Choices to be ranked Respondent Banks
Rankl Rank 2 Ranks Rank 4
A Through a special committee appointed
by RBI 1 5 5 2

B By a Restructuring Commission as
recommended by NCR-II 3 6 2 2

C Identification of few representative banks


to carry out the merger 3 1 2 7

D Should be left to Bank's planning 7 1


department 4 2

Total 13 13 13 13

The above table indicates that the highest rank is assigned to option 'D'. The
respondents' preference is, the voluntary consolidation should be left to the planning
>nd
department of a bank. Almost equal 2 rank is assigned to option 'A' and 'B'.

130
CHAPTER 3 SURVEY ANALYSIS

3.3 Testing of Hypothesis


Hypotheses of the Survey:

Hoi Employee Representatives of banks engaged in merger and banks not engaged

in merger do not perceive any major change in the job security, working

conditions, perks and benefits post merger.

Hal Employee Representatives of banks engaged in merger and banks not engaged

in merger perceive major change in the job security, working conditions, perks

and bene.fits post merger.

Ho2 There is no significant differences in the opinions of the top management

representing the banks engaged in M&A and banks not engaged in the M&A

towards the merger motives, influencing factors, gains and approaches to

mergers with reference to business driven mergers.

Ha2 There is significant differences in the opinions of the top management

representing the banks engaged in MSA and banks not engaged in the M&A

towards the merger motives, influencing factors, gains and approaches to


mergers with reference to business driven mergers.

131
CHAPTER 3 SURVEY ANALYSIS

This part of the chapter presents the result of 't' test for equaUty of means. The test is
undertaken to know the difference in the response.

TABLE 3.3-1 't'-test for Equality of Means-Group Statistics - Office Bearers of


Employee Association and Union

Df Table value Result


Std. at 5%
SD Error significance
Parameters Groups N Mean a Mean 't' level, 2 tailed
Job security No Merger Accept
37 25.1176 2.64 0.64101
group -0.104 52 2.00
Merger
17 25.2162 3.45 0.56703
group
Working No Merger Accept
37 45.0588 5.58 1.35438 -1.292
Condition group
Merger 52 2.00
17 47.1622 5.54 0.911.65
group
Perks & No Merger Accept
37 5.6471 2.12 0.52818
Benefits group
Merger 1.580 52 2.00
17 4.8378 1.52 0.24966
group
Voluntary No Merger Accept
37 5.1176 2.42 0.58713
merger group
-0.437
Merger 52 2.00
17 5.4324 2.48 0.40740
group

TABLE 3.3-2 't'-test for Equality of Means- overall Statistics Office Bearers of
Employee Association and Union

Std. Table value Result


Deviatio Std. Error at 5%
Groups N Mean n Mean df significance
No Merger level, 2
37 80.941 7.15429 1.73517
group tailed
-0.810 52
Merger 2.00 Accept
17 82.648 7.21579 1.18627
group
Calculated 't' values are less than the table values indicating that at 5% significance
level the null hypothesis is accepted. It means that there is no significant difference in
the response of the Office Bearers of Association/union representing banks involved in
mergers and others.

132
CHAPTER 3 SURVEY ANALYSIS

TABLE 3.3-3 't'-test for Equality of Means-Group Statistics - Top Management

Df Table Result
value at
5%
Std. 't' significa
SD Error nee level,
Parameters Groups N Mean a Mean 2 tailed
Factors No Merger 1.013 19 2.093 Accept
14 28.21 2.49 0.664
group
Merger
7 26.86 3.63 1.37
group
Merger No Merger 19 2.093 Accept
14 30.43 4.2 1.123
impact group
-1.993
Merger
7 33.86 2.34 0.884
group
Merger No Merger -1.079 19 2.093 Accept
14 17.57 3.13 0.837
Gains group
Merger
7 19.00 2.16 0.816
group
Approach No Merger 19 2.093 Accept
14 25.64 3.39 0.905
group
-0.912
Merger
7 27.14 3.89 1.471
group

TABLE 3.3-4 't'-test for Equality of Means- overall Statistics - Top management

Std. Table value Result


Std. Error at 5%
Groups N Mean Deviation Mean 't' df significance
No Merger level, 2
14 101.86 11.32 3.025
group tailed
Merger
7 106.86 8.71 3.291
group -1.022 19 2.093 Accept

The calculated 't' values are less than the table values indicating that at 5% significance
level the null hypothesis is accepted. It rneans that there is no significant difference in
the response of the Office Bearers of Association/union representing banks involved in
mergers and others.

133

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