Eliza Jones

elizajones20@gmail.com

216 Liberty Road North Salt Lake, Utah 84054 801-891-2442

LinkedIn Address: Eliza Jones

Statement:

Positive employee with years of experience in customer service and problem-solving

situations.Trained in fast-paced settings, being able to adapt and excel quickly. Skilled
in customer care, business writing tasks, online web analysis and organization. Fluent in
English and Spanish.

Skills:
Customer Service
Problem-solving
Microsoft Office
Microsoft Excel
Adaptable
Team player
Communication

Experience:
Rental Agent, Access RV, North Salt Lake, Utah, May 2014-November 2014,
June 2016-Present
Responded to rental requests, emails and phone calls.
Updated rental fleet, schedule and online website.
Coordinated and confirmed appointments for each customer.
Processed reservations, files, charges, and confirmations.
Assistant to Secretary, Access RV, North Salt Lake, Utah, June 2012-May 2014
Filed all company reports and important paperwork.
Helped with licensing by filling out paperwork and running to
the DMV.
Organized paperwork and various areas of the facility.

Education:
Project Management Courses, LDS Business College, Salt Lake City, Utah,
2016-2017.