Gabriela Borjas

14507 Meeting Lane

Houston, TX 77084 Email:gborjas95@gmail.com
Cell: 713-437-7852

Key Qualifications

5+ year customer service experience

Proficient computer skills Microsoft Office
Self directed, detail oriented
Bilingual English and Spanish

Professional Experience

Aegis Sciences Corporation Houston, Texas

Collection Technician: March 2017-Present

Principal Responsibilities:

Obtain and accurately enter physician orders for laboratory procedures into the Laboratory Information
System, or manual requisitions as required.
Deliver laboratory reports to nursing unit for physician/nurse review.
Verify patient insurance and verify patient identification prior to procedure or collection.
Complete laboratory accession record, data collection, and file test results both electronically and in
paper charts.
Prepare all collections for FedEx pick up; ensuring all request numbers match specimen cup and or
tube.
*Scan signed acknowledgement forms to the computer for daily upload to patient charts.
*Answer questions or concerns patients might have regarding procedure or collection to ensure all
patients are comfortable and comprehend the procedure or collection.

IHS Energy Houston, Texas

Data Technician: December 2014 March 2017

Principal Responsibilities:

Maintain database by entering new and updated customer and account information
Prepare source data for computer entry by compiling and sorting information.
Process customer and account source documents by reviewing data for deficiencies and resolving
discrepancies.
Enter data from source documents into prescribed computer database, files, and forms.
Respond to requests for information and access relevant files.
Transcribe information into required electronic format.
Maintain logbooks or records of activities.
Combine and rearrange data from source documents databases, files, and forms.
Train all new incoming employee on all data procedures and assist through any questions or concerns
they might have to assure all data is being handled properly.
Develop and prepare reports for all project exceptions, as well as Maintain and prepare accounting
reports for all users.
Manage and oversee all ongoing data scan projects and sold data projects, assuring all data is handled
correctly and accordingly.
Administer records of all hard copy for scanning documents then proceed to Analyze all hard copies
and transfer it to electronic forms to ensure optimal quality.
Keep track of time in required spreadsheet for all enhanced projects with its assigned cost center code.
* Prepare data for shipment once it has been sold by assuring all the data requested by buyer is a proper
shipment container in the order demanded by the buyer.
 Gabriela Borjas

14507 Meeting Lane

Houston, TX 77084 Email:gborjas95@gmail.com
Cell: 713-437-7852

* Perform general clerical duties such as filling, answering phones, Creating Copies, etc.

PetSmart Houston, Texas

Lead Cashier: June 2013-June 2014

Principal Responsibilities:

Ensure that each Guest receives outstanding Guest Service by providing a Guest friendly
environment which includes greeting and acknowledging every Guest, maintaining outstanding
standards, solid product knowledge and all other components of Guest Service.
Oversee and authorize Guest returns, exchanges, merchandise credits, check authorization,
charge sends and discretion discounts (i.e. competitive, employee sales, etc.); assures the
completion of all POS transactions and the proper control of all cash and media at the POS
registers per Company policies and procedures.
Responsible for assisting in training of new cashiers and cross training of other associates.
Responsible for assisting in the preparation of daily deposits.
Ensures compliance of Company policies, procedures and practices; and supports Company loss
prevention efforts.
Oversees the productivity, breaks and daily scheduling of all cashiers and communicates
performance issues to management.
Provides orderly maintenance of front-end supplies.
Assist in providing Guest Service, floor moves, display maintenance and replenishing
merchandise as needed.
Any other duties as assigned by management.

Cashier March to June 2013

Principal Responsibilities:

Answer customers' questions, and provide information on procedures or policies.

Maintain clean and orderly checkout areas.

Process merchandise returns and exchanges.

Resolve customer complaints.

Calculate total payments received during a period, and reconcile this with total sales.

Compile and maintain non-monetary reports and records.

Keep periodic balance sheets of amounts and numbers of transactions.

Stock shelves, and mark prices on shelves and items.

Education:

Lone Star College- Current

Associate of Science

Cypress Falls High School - 2014

 Gabriela Borjas

14507 Meeting Lane

Houston, TX 77084 Email:gborjas95@gmail.com
Cell: 713-437-7852

High School Diploma