In Quality Management following are the broad level activities need to be conducted :

1) Incoming Inspection : This is for raw materials, or other input materials on which the quality
of final product is dependent. (For activating this, in QM material master you need to define '01'
inspection type)

2) In process Inspection : This is the inspection in - process meaning in house inspection during
the process inside. (For activating this, in QM material master you need to activate '03'
inspection type)

3) Final Inspection or out going inspection : This is inspection of final products or finished
product. This is to ensure that correct quality product is going to customer. (For activating this, in
QM material master you need to activate '04' inspection type)

Apart from this you can do inspections at vendor, predespatch insp, Recurring insp ,competitors
sample evaluation etc.

For doing all this in terms of SAP you need to do:

1) Quality Planning : Defining of masters like Master Inspection characteristics, Inspection

method, sampling scheme, sampling procedure, catalog selected sets and code groups, then
assign all these Masters in Inspection Plan . also assigning QM view to materiel master so that
inspections are activated.

2) Quality Inspection : Inspection lot creation , result recording, defect recording and completing
the lot by giving user decesion.

3) Quality control : This include raising notification, SPC, using dynamic modification, quality
certificates etc.

4) Test equipment management : This includes Calibration of instruments

5) Control in logistics : This include Control in Procurement, Production and sales & distribution

In QM following are the main process use in most of the companies-\

1. Inspection at procurement

2. Inprocess Inspection

3. post process inspection

4. Recurring Inspection
5. Inspection at delivery

6. Inspection at customer rejected materials

For the above process, we need Master data like Master Inspection chara., inspection methods,
Sampling Procedure , Inspection plan.

Process flow:-

For the above maintained process, Inspection lot created after GRN of materials. This inspection
lot contains test parameter, test methode, Sample size, Inspection Qty.

we assign Inspection Plan in Inspection lot then we do Result Recording & last Usage
decision,stock posting from Quality stock to Unrestricted stock.

1. MAINTAIN SETTINGS AT PLANT LEVEL:

IMG > Quality Management> Basic settings --> Maintain settings at plant level.

2. DEFINE CONTROL KEY:

IMG --> Quality Management --> QM in Logistics --> QM in procurement --> Define control
keys

3. DEFINE DELIVERY BLOCKING:IMG> Quality Management> QM inLogistics> QM in

procurement> Define delivery block

4. DEFINE CATALOG TYPES:IMG> Quality Management> QM Planning --> Basic data -->
Catalog --> Define catalog types

5. DEFINE DEFAULT VALUES FOR CONTROL INDICATORS:IMG> Quality Management>

QM

Planning --> Basic data --> Inspection characteristic, inspection method

6. DEFINE SAMPLE TYPE:IMG> Quality Management> QM Planning > Basic data Sample,
SPC-> Define sample determination

7. RULE FOR SAMPLE DETERMINATION:IMG> Quality Management> QM Planning -->

Basic data > Sample, SPC> Define sample determination
8. DEFINE VALUATION MODE: IMG> Quality Management> QM Planning --> Basic data >
Sample, SPC> Define valuation mode

9. VALUATION RULE: IMG/ Quality Management/ QM Planning/ Basic data/ Sample, SPC/
Define valuation mode

10.ASSIGN TASK LIST TYPE TO MATERIAL TYPE: IMG/ Quality Management/ QM

Planning/ Inspection Planning / General/ Assign task list types to material types

11.DEFINE TASK LIST USAGE: IMG/ Quality Management/ QM Planning/ Inspection

Planning/ General/ Define Task list usage

12.DEFINE TASK LIST STATUS:IMG/ Quality Management/ QM Planning / Inspection

Planning/ General/ Define Task list status

13.INSPECTION TYPE: IMG/ Quality Management/ Quality inspection/ Inspection lot

creation / Maintain inspection types

14.ASSIGN INSPECTION TYPE TO LOT ORIGIN:IMG/ Quality Management/ Quality

inspection/ Inspection lot creation/ Maintain inspection lot origin and assign inspection type

15.DEFINE DEFAULT VALUES FOR INSPECTION TYPE:IMG/ Quality Management

Quality

inspection/ Inspection lot creation/ Define default values for inspection type

16.DEACTIVATE INSPECTION FOR A GOODS MOVEMENT: IMG/ Quality Management/

Quality

inspection/ Inspection lot creation / Inspection for Goods Movements

17.DEFINE INSPECTION IN PLANT MAINTENANCE:IMG/ Quality Management/ Quality

inspection / Inspection lot creation / Define Inspections in Plant Maintenance.

18.DEFINE RECORDING CONFIGURATION: IMG/ Quality Management Quality

inspection / Result recording / Define Recording configuration

19.DEFINE FILTER FOR INSPECTION CHARACTERISTICS:IMG/ Quality Management/

Quality

inspection/ Result recording / Define Filter for Inspection Characteristics.

This is the steps for configuration of QM.

Quality Management module in the R/3 system is configured with the enterprise elements and
other configuration controls like inspection types etc. Necessary master data is created.

The processes involved in Quality management are described in detail as below

As we all aware that in SAP every movement of material is identified by specific numerical key
which is called movement type.

Here each movement type is linked with Inspection origin or inspection type in order to identify
details like source, process, origin type of activity and others.

inspection origins are assigned in material master QM View, here we have multiple option to
control inspection process.

Objective of every inspection process is to check certain parameter or observation, here it is

called inspection characteristics and grouping of them is called inspection plan.

Here we have taken example of inspection origin 01

when we take goods receipt against purchase order in background system perform below task for
inspection lot creation.

1.Reading Material Master to know Insp Origin assigned.

2.Checking of inspection plan for characteristics inclusion.

3.checking Sampling Scheme.

as mentioned above, system creates insp lot in goods receipt and inventory will be visible to
unrestricted or Quality inspection location as per settings done in Master.

It is suggested to post inventory into inspection stock for further process.

Now Quality Dept will enter actual results in system against each characteristics ( Optional or
Mandatory).

For any analytic decision making we must have 2 details first planing and second actual situation
so in above steps we have covered both things.
Now Quality dept can perform last and most important step of QM i.e. Usage Decision.

UD can be done by selecting proper UD code from drop down menu and on saving of UD
system performs automatic goods transfer posting from QA Stock to ready to use Stock.