Tiana M.

Scott
Memphis, TN
901. 503. 7179
tiascottlive@gmail.com

EDUCATION COLLEGIATE INVOLVEMENT

The University of Memphis, Memphis, TN pursuing STS Elite

Bachelor of Arts Journalism and Strategic Media Degree Senior executive member
ANTICIPATED AUGUST 2017 -- Broadcast News Concentration 2015-present

SKILLS University of Memphis:

Student Activities Council
Advanced Adobe Photoshop
Vice President
Proficient Adobe Premiere
of Marketing and
Proficient Adobe Lightroom
Recruitment 2014-2015
Intermediate Adobe Dreamweaver
University
Advanced Microsoft Office and Powerpoint
Traditions Chair 2013-
2014
EXPERIENCE

STS Enterprise Corp., Memphis, TN | Media Intern VOLUNTEER EXPERIENCE

JUNE 2016 - PRESENT
MIFA Meals on
Develop semi-annual newsletters
Wheels 2015
Generate content for articles highlighting Memphian youth
Bridging the Gap
excellence
community service with
Document a variety of organization-related events
Attend job shadowing sessions STS Enterprises (30+
hours)

OTHER EXPERIENCE Note Taker for

Student Disability Services
2012-2013; 2016
Cracker Barrel Old Country Store, Memphis, TN | Server
JUNE 2016 - PRESENT
LANGUAGES
Exceed quality customer service in family dining atmosphere
Be well-informed of daily-rotating desserts, soups and specials English; primary
conversational Spanish
Applebees, Bartlett, TN | Server conversational Italian

DECEMBER 2015 - APRIL 2016

Provided exemplary customer service

Operated in a high-volume casual dining atmosphere
Handled monies throughout shifts
Trained incoming employees
Assisted bartenders

NPC International, Bartlett, TN | Call Service Supervisor

AUGUST 2011 - DECEMBER 2014

Managed orders for customers in over 25 states

Communicated effectively to assist customers
Guided new employees through training processes
Oversaw entry level call service representatives