MEASAT BROADCAST NETWORK SYSTEM SDN. BHD.

Trouble Ticket No:

Technical Complaint Order 1525201447

SUBSCRIBER'S DETAILS
Name: Account Number: Installation Date & Time:
ARBAINAH BT HASMUNI 84354348 6/30/2015 7:21
Alternate Contact Name: Alternate Contact No 1

Address: Telephone Number

(H): 0000000000 (HP): 172416918 (O): 0351216436
18,JLN. TANJUNG GELANG 30/89
JALAN KEBUN Zipcode: Preferred Date & Time to Call:
40460,SHAH ALAM,SEL
40460 7/10/2015 17:08
Topic Category Sub Category
Relocation RELOCATION -DEINSTALL ODU & NON CHARGABLE RELOCATION - P

Status: DMT Serial Number: Smart Card Serial Number:

Investigation 95888TA0059866 11061987878

TCO DETAILS
Case Create Date & Time: Appointment Date & Time: TAT Expiry Date & Time: System Type:
7/10/2015 17:08 7/13/2015 11:08 SDU
TT Title: DMT Settings: (Signal Strength & BER reading)
R HD INS B1 SELANGOR
On Screen Massage DMT Front Panel Display:

Remarks:
CLR ARBAINAH-SUB
IC VERI
CTC 0172416918

RELOCATION
DMT TYPE: BYOND
REQ SCO DUE TO RELOCATION.
ADV SVC FOR DISMANTLE FOC.
OLD ADD 18,JLN TG GELANG 30/89 JLN KEBUN 40460,SHAH ALAM,SEL
NEW ADD 8,TAMAN SRI SELAMA, 34100,SELAMA,PRK
TAT 3-7 DAYS

SERVICE PARTNER / INSTALLER DETAILS

Resolution Category 1 Resolution Type 1

Resolution Category 2 Resolution Type 2 Date & Time Attended: Installer Name:

AHMAD MOHSEIN BIN

ROSELY

Resolution Category 3 Resolution Type 3 Service Personnel Code: Installer Code:

Resolution Category 4 Resolution Type 4 Service Personnel Name: Installer Fax Number:

Cost: Receipt Number: Service Personnel Phone No: Installer Phone Number:

Remarks: Authorized Personnel Signature:

CUSTOMER ACCEPTANCE
I am satisfied and hereby accept the services provided by the Service Personnel.

Name:
Signature:
IC Number: