STATEMENTOFWORK:GOOGLEAPPSDEPLOYMENTSERVICES

ThisStatementofWork(SOW)enteredintobetweenthepartiessetoutinthetablebelow
andeffectivefromtheEffectiveDate,andrelatestotheservicestobeprovidedunderit.

Institution: Name.:

Principaladdress:

ProjectManager:
Telephone:
Email:
Contractor: Contractor:

Principalplaceofbusiness:

ProjectManager:
Telephone:
Email:
EffectiveDate:

Charges($USD): Services

ProjectManagement/Consulting peruniversity
perday
BasicProvisioningand peruniversity
Deployment perday
ChangeManagement peruniversity
perday
DataMigration peruniversity
perday
SSOConfiguration peruniversity
perday
AdditionalDeploymentSupport peruniversity
perday

AGREEDTERMS

1. SERVICES

ContractorwillincludeintheDeploymentPlan:
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(a) theMinimumDeploymentServicessetoutintheSchedule
(b) thenumberofconsultantsthatwilldelivereachstageofthedeploymentand
(c) howlongeachstageofthedeploymentwilllast(indays).

Schedule:MinimumDeploymentServices

ProjectManagement/Consulting
o Gatherrequirements,provideprojectplanningandconsultation,and
coordinatetheexecution
Basicprovisioning/deployment
o Activatetheuniversityschosendomainname(s)
o ActivateGoogleAppsforEducationfortheuniversitysdomain(s)
o Activatedualdeliveryforincomingstudentandstaffemail
o ProvisionGoogleAppsaccountsforalltheuniversitystudentsandstaff
o ImplementcustombrandingforGoogleAppsforEducation
o Provisionorganizationalunitsandsubdomains
o Defineandcreategroupsforfaculty,staffandstudents
o Configureemailsecurityservicesettings(e.g.SPFrecords,DKIM,DMARC)
o Configureappropriatedomainandservicesettings
InitialChangeManagementandCustomCommunications:
o Communicationplantodefineplanandapproachfromproject
communications
o Createselfhelp/helpdeskandFAQswebsiteincustomlanguage
o SendemailUniversitywidetonotifyfaculty,staffandstudentsaboutthenew
Appsservices
o AssistinGoLivedayandpreparation
o Provideguidanceandtemplatesforcommunicatingchangevianewsletter,
poster,banner,etc.
Datamigration
o Facilitateandcompletedatamigrationfromanylegacymailsystems(e.g.
MicrosoftExchange,Lotus,Postfix)
SingleSignOnandpasswordsync
o Implementsinglesignon(orotherauthentication)forallGoogleApps
accountsauthentication



HighLevelProjectPlan
TheoveralltimelineforthisSOWisrepresentedbelow.Theproposedstartdateforthis
projectis[DATE]andtheproposeddatefortheGlobalGoLiveisSeptember[DATE]

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Signedbythepartiesonthedatesshownbelow.

EducationInstitution Partner

Signature: Signature:

PrintName: PrintName:

Position: Position:

Date: Date:

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