Professional Documents
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Legwrit Practical Tips Letters (Emails) : Don't Send Confidential Information!! - MS Word Encryption Function When
Legwrit Practical Tips Letters (Emails) : Don't Send Confidential Information!! - MS Word Encryption Function When
PRACTICAL TIPS
LETTERS (EMAILS)
Salutation
Formal: Dear Mr. Sta Maria
Moderate: Dear Mel
Informal: Hi Mel; Mel
Content/Message
GR: One Screen rule -> message should not be long that you have to scroll
down
Sign-of
Regards; best regards
Sincerely
Very truly yours
Thank you
Signature line
full name, firm name, legal disclaimers
subsequent emails, first name acceptable
Purpose
To inform
To inquire (ask about something);
To ask something from receiver (output expected);
To keep communication lines open for some future benefit (relevant:
communicating with colleagues)
Before replying:
Think and pause
o Reply; reply to all
o Add or delete cc recipients; bcc (Always check recipient)
Subject line
o Are you replying to an old message that has nothing to do with
the current message?
o Be specific
o State or hint at the requested action (e.g. put dates if expecting
an output)
Other tips:
Do not bury important points in a long paragraph
Explain attachments
o Use explanatory file names;
o Make sure files are actually attached
o Avoid using smileys or informal abbreviations like LOL
o Use standard capitalization, punctuation and spelling;
o Edit
o Proofread before clicking send
2 April 2017
ABC Corp.
Address
Cc: Marie B. Santos
Best
Regards,
___________
LETTERS (COMPLAINT/DEMAND)
What is the goal of the client?
State the problem, reason for the complaint, suggested solutions;
Professional courtesy (not threats);
First letter- always begin with an introduction of who you are;
State relevant facts
Solutions set deadline for response
LETTERS (RESPONSE)
Study if complaint is meritorious
Consult client!!
Generally conciliatory tone
IF complaint is meritorious, propose a solution
Otherwise, lay down defense.
There is always a solution under the law!
MEMORANDUM
INTERNAL
o Explain
o Evaluation of strength and weaknesses
o Recommendations
E.g. Senior partner asking junior partner to do something
EXTERNAL
o To court: convince
o To client: expository
Give advise to clients
Answer clients queries in a way that client understands;
Restrict the opinion to specific set of facts
Cite laws, records, documents relied upon (Do not cite all,
verbatim)
If opinion is unfavorable, give alternatives
Send out promptly (Rule of thumb: Do not overpromise)
Other Tips:
o Be professional, not emotional
o Label drafts as privileged and confidential
o Indicate date/time of draft
o If email is urgent, mark it as such
o If a deadline has to be met, indicate deadline
o Always cite your source!
Homework
File name: LEACHON Memorandum 28 April 2017