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Mu0018 Smu Spring 2017 Solved Assignment
Mu0018 Smu Spring 2017 Solved Assignment
Mu0018 Smu Spring 2017 Solved Assignment
ASSIGNMENT
Ques 2 What are OD interventions? How are they useful to the organizations?
Ans Organization development (OD) is the study of successful organizational change and
performance. OD emerged from human relations studies in the 1930s, during which
psychologists realized that organizational structures and processes influence worker behavior
and motivation. More recently, work on OD has expanded to focus on aligning organizations
with their rapidly
Ques3 Discuss the reasons for employees resistance to change.
Ans Resistance to change can be in several forms, explicit, implicit, immediate or
deferred/delayed. If it is explicit and immediate, the senior management should be prompt in
taking steps to remedy the situation. Implicit resistance could cause loss of loyalty, reduced
level of motivation, increase in errors and absenteeism, etc. Similarly, delayed resistance
creates problems over a period of time particularly when significant resources have been
invested in the
Ques5 What do you mean by Change Agent? Describe the characteristics of successful
Change Agents.
Ans Change agents are people who usually have specialized training in organizational
behaviour and can help guide and advice the change process. They strive to alter human
capability or organizational systems to achieve a higher degree of output or self
actualization. Their objective is to make goals that stick. They have a clear vision as to how
the