Human Resource Management ABC

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HUMAN RESOURCE MANAGEMENT

A. Attempt any Three 25 words

1. Differentiate HRM and HRD.


2. Define human resource audit.
3. Why human resource planning is important?
4. What is Induction Programme?
5. Write a short note on simulated training.
6. Define Knowledge management.
7. Define compensation management.
8. 'What are the stages in career development?

B) Case Detail :

Mr. Kumar Nidhi has been working as a manager (Credit Appraisal) in State Bank of
Mysore since, 1990. He got first rank in his M.A. from Karnataka University in 1989. He
rose from Officer-Grade IV to Officer-Grade I in a short span of 10 years. Personnel
records of the bank shows that he is an efficient manager in Agricultural Credit,
Industrial Credit and Credit to small business etc. The bank is planning to computerise
the project appraisal department. In this connection, Mr. Kumar Nidhi was asked to take
training in computer operations. But he was quite reluctant to undergo training.

In 25 words

1. Why was Mr. Kumar Nidhi reluctant to undergo training? Discuss .


2. What is job rotation?
3. What are the determinants of learning from this case?

Question No. 1

________ are the resources that provide utility value to all other resources.

Options

Men

Material

Money

Machinery

Question No. 2

The term procurement stands for

Options

recruitment and selection

training and development


pay and benefits

health and safety

Question No. 3

The characteristics of human resources are ________ in nature

Options

homogeneous

heterogeneous

ductility

None of the above

Question No. 4

Identify the managerial function out of the following functions of HR managers.

Options

procurement

development

organizing

performance appraisal

Question No. 5

Which of the following is an example of operative function of HR managers?

Options

planning

organizing

procurement

controlling

Question No. 6

The scope of human resource management includes


Options

procurement

development

compensation

All of the above

Question No. 7

Human resource management is normally ________ in nature.

Options

proactive

reactive

combative

None of the above

Question No. 8

The human resource management functions aim at

Options

ensuring that the human resources possess adequate capital, tool, equipment and material to perform the job

helping the organization deal with its employees in different stages of employment

improving an organizations creditworthiness among financial institutions

None of the above

Question No. 9

Which of the following aptly describes the role of line managers and staff advisors, namely HR professionals?

Options

Staff advisors focus more on developing HR programmes while line managers are more involved in the implem

Line managers are concerned more about developing HR programmes whereas staff advisors are more involve

Staff advisors are solely responsible for developing, implementing and evaluating the HR programmes while lin

any matters concerning HR.


Line managers alone are responsible for developing, implementing and evaluating the HR programmes while s

any matters concerning HR.


Question No. 10

In strategic human resource management, HR strategies are generally aligned with

Options

business strategy

marketing strategies

finance strategy

economic strategy

Question No. 11

Which of the following is closely associated with strategic human resource management?

Options

efficient utilization of human resources

attracting the best human resources

providing the best possible training

All of the above

Question No. 12

Treating employees as precious human resources is the basis of the _______ approach.

Options

hard HRM

soft HRM

medium HRM

None of the above

Question No. 13

Strategic human resource management aims to achieve competitive advantage in the market through

Options
price

product

people

process

Question No. 14

Wright and Snell made important contribution to the growth of

Options

Strategic fit model

Strategic labour allocation process model

Business-oriented model

None of the above

Question No. 15

Strategic management process usually consists of _______ steps.

Options

Four

Five

Six

Seven

Question No. 16

One of the components of corporate level strategy is

Options

growth strategy

portfolio strategy

parenting strategy

All of the above


Question No. 17

Creating an environment that facilitates a continuous and two-way exchange of information between the superiors

Options

High involvement management model

High commitment management model

High performance management model

None of the above

Question No. 18

Which one of the following is not a part of the external environment of an organization?

Options

social factors

political factors

legal factors

organizational culture

Question No. 19

Identify the odd one out of the following factors

Options

organizational structure

HR systems

business strategy

technology

Question No. 20

The first recorded human resource management initiative was made during

Options

the pre-industrial revolution era

the First World War era


the Second World War era

None of the above

Question No. 21

What is the most important contribution of the Hawthorne studies?

Options

the discovery of the informal relationship and social groups among employees

the significance of lighting and ventilation for performance

the difference in the performance of male and female employees

the relationship between the behaviour and performance

Question No. 22

The term environmental scanning stands for

Options

gathering data about the organization and its surroundings

collecting information about the shareholders

gathering information relating to the employees

none of the above

Question No. 23

McGregors Theory X and Theory Y was introduced during

Options

the First World War`

the Industrial revolution

the Second World War

the human relations movement

Question No. 24

One of the important assumptions of the ----------perspective is that uncertainty in environment is more of an interna
problem

Options
objective environment perspective

perceived environment perspective

enacted environment perspective

none of the above

Question No. 25

When an organization creates its own environment out of its knowledge of the environment, it has created a/an

Options

enacted environment

perceived environment

objective environment

none of the above

Question No. 26

Job analysis is a process of gathering information about the

Options

job holder

job

management

organization

Question No. 27

The final process of a job analysis is the preparation of two statements, namely,

Options

job observation and job description

job specification and job observation

job description and job specification

None of the above


Question No. 28

Which of the following terms is not associated with job analysis?

Options

task

duty

position

competitor

Question No. 29

The process of bringing together different tasks to build a job is called

Options

job evaluation

job design

job classification

job description

Question No. 30

The process of grouping of similar types of works together is known as

Options

job classification

job design

job evaluation

job description

Question No. 31

The system of ranking jobs in a firm on the basis of the relevant characteristics, duties, and responsibilities is known

Options

job evaluation

job design
job specification

job description

Question No. 32

The written statement of the findings of job analysis is called

Options

job design

job classification

job description

job evaluation

Question No. 33

A structured questionnaire method for collecting data about the personal qualities of employees is called

Options

functional job analysis

management position description questionnaire

work profiling system

none of the above

Question No. 34

The model that aims at measuring the degree of each essential ability required for performing the job effectively is

Options

Fleishman Job Analysis System

common metric questionnaire

management position description questionnaire

functional job analysis

Question No. 35

The method that depends mainly on the ability and experience of the supervisors for gathering relevant information

Options
task inventory analysis method

technical conference method

diary maintenance method

critical incident method

Question No. 36

Designing a job according to the workers physical strength and ability is known as

Options

ergonomics

task assortment

job autonomy

none of the above

Question No. 37

Which of the following is not a component of job design?

Options

job enrichment

job rotation

job reengineering

job outsourcing

Question No. 38

Moving employees from one job to another in a predetermined way is called

Options

job rotation

job reengineering

work mapping

job enrichment
Question No. 39

The basic purpose of human resource planning is to

Options

identify the human resource requirements

identify the human resource availability

match the HR requirements with the HR availability

All of the above

Question No. 40

The primary responsibility for human resource planning lies with

Options

HR Manager

general manager

trade union leader

line manager

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