JILL HARAM

702 Franciscan Way, La Crosse, WI 54601

jharam09233@viterbo.edu
Tel: 952-994-3562

PROFILE
Senior status in a Bachelors degree focused on sport science and leadership
Employment involving customer service, communication, and organizational skills
Campus leadership roles in residence life, athletics, and student government
Leadership and teamwork skills enhanced in ROTC activities
Positive, adaptable individual with strong organizational, problem solving, and communication skills

EDUCATION
Viterbo University, La Crosse, WI
Bachelor of Science degree, anticipated May 2017
Major: Sports Science and Leadership
GPA: 3.2/4.0

EMPLOYMENT EXPERIENCE
Tour Guide, Viterbo University, La Crosse, WI 2013-present
Guide campus tours to perspective students and parents to promote the university and college life
Assists in the admissions office with administrative tasks, including stuffing envelopes, receiving
mail, entering, stocking promotional materials, and making phone calls
Improved professional communication skills, interacted with diverse individuals, improved skills in
delivering information and answering questions

Office Assistant, Viterbo University Office of the President, La Crosse, WI 2013-present

Assist in varied office duties, such as mailing, organizing, typing letters, shredding, etc.
Support the institutional values by delivering hospitality to all visitors and guests
Interacted with university upper management, community leaders, board members, and students
Gained insight into administrative roles in an office setting, increased knowledge of university
organization and staff roles, and improved organizational skills

Resident Assistant, Viterbo University, La Crosse, WI 2014-2016

Work with a team to insure positive, friendly, and safe residence life experiences for students
Serve as a role model and supervisor for 24 college students
Build community involvement through development and delivery of programs
Enforces college policies and rules
Maintains a professional relationship with co-workers, bosses and residents

Server/Cashier, Brueggers, Bloomington, MN 2010-2012

Provided quality customer services, by greeting customers, offering menu help, making
recommendations and ensuring they have what they ordered
Demonstrated the ability to manage multiple details in a fast-paced environment; worked with a
team to insure a positive experience for customers
Followed detailed instructions to insure consistent quality
Operated the cash register and closed store

ROTC EXPERIENCE
Cadet, UW-L ROTC, La Crosse, WI 2013-present
Participated in structured learning and training activities during the summer and academic year
Planned and executed group training activities
Served as a mentor and role model for incoming cadets
 Enhanced leadership and team work skills

CAMPUS AND COMMUNITY INVOLVEMENT

Member, Cross Country and Track team, Viterbo University, La Crosse, WI
President, Student Government Association, Viterbo University, La Crosse, WI
Math Tutor, Valley View Elementary School, Bloomington, MN
Volunteer, Warming Shelter, La Crosse, WI
Volunteer, Place of Grace Catholic Worker House, La Crosse, WI
Volunteer, Boys and Girls Club, La Crosse, WI
Volunteer, Habitat for Humanity, Cincinnati, OH
Volunteer, Matthew 25, Cincinnati, OH
Volunteer, FSPA Community Garden, La Crosse, WI