MARIYAH

WENTZ
6538 maplewood road Mayfield heights, OH 44124
216-849-8056|Mariyah.w@icloud.com

Skills Summary

I have frequently served as a customer Service Representative who is highly energetic,

outgoing, and detail-oriented. I have handled multiple responsibilities while
simultaneously providing exceptional customer service. It is important to me to be
passionate about assisting customers, while creating a satisfying shopping experience for
them. Some of my best qualities include, punctuality, work ethic, and the ability to be a
team player.

Education

Mayfield High School graduate (2015)

Cleveland State University (2015-Present) currently studying Journalism and Promotional
Communications

Experience

Marcs April 2014- November2015

Cashier/ Customer Service
Answered customers questions and addressed problems and complaints in person and
via phone.
Aided customers as they selected products that best fit their personal needs.
Educated customers on product and promotional offerings.

Viking Outfi tters December 2015- Jan 2016

On campus temporary position. Helped students find their textbooks and manage their
store accounts. Also worked cash register and answered various customer questions.

Daves July 2016 November 2016

Bakery Clerk. Answers phones, takes cake orders, writes on cakes, packages
merchandise.

Vera Bradley November 2016 Current

Assists customers, provides customer service, answers questions about store product,
cashiering, ect

Skills

Accurately and effectively handling financial transactions

Organized
Strong communication skills
Cheerful and energetic
Dependable and reliable
Resolution-oriented
Friendly
Approachable
Computer Skills