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  • Nama: Hibah Baskoro Rahman Kelas: 1A-TKI NIM: 161411012

    Uploaded by

    Galuh Hasan Bachtiar
    9 views1 page
    This document outlines a phone tree for customer service. It has 3 levels - customers can choose product info/help placing order, shipping, or billing. If they select shipping or billing they are prompted for their name and company. They can then be transferred to sales or the help desk depending on their problem.

    Original Description:

    nsdlsnfkns

    Original Title

    [161411012]-Flow

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    This document outlines a phone tree for customer service. It has 3 levels - customers can choose product info/help placing order, shipping, or billing. If they select shipping or billing they are prompted for their name and company. They can then be transferred to sales or the help desk depending on their problem.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Download as pdf or txt
    9 views1 page

    Nama: Hibah Baskoro Rahman Kelas: 1A-TKI NIM: 161411012

    Uploaded by

    Galuh Hasan Bachtiar
    This document outlines a phone tree for customer service. It has 3 levels - customers can choose product info/help placing order, shipping, or billing. If they select shipping or billing they are prompted for their name and company. They can then be transferred to sales or the help desk depending on their problem.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    Nama : Hibah Baskoro Rahman

    Kelas : 1A-TKI
    NIM : 161411012 Start

    Answer Phone

    Product info, or
    help placing order How can Other
    we help? 1

    Shipping what is Billing


    the problem? 2

    Take name and


    Problems with
    company product?

    Take name
    and company

    Transfer to Sales
    (ext. 2203)

    Transfer to help desk


    (ext.2217)

    Finish

    Finish
    3

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