LAUREN MUNSCH

38508 Royal Burgh Drive, Murrieta, CA. 92563

(951) 704-6903 - munsc003@cougars.csusm.edu

EDUCATION
Bachelor of Science in Kinesiology May 2017
Option: Health Science
GPA: 3.7
Deans List: 4 semesters

WORK EXPERIENCE

Newborn Hearing Screener/Backup Coordinator

Pediatrix Medical Group, Escondido, CA. May 2016-Present

Conduct auditory brainstem response tests on newborns.

Administer test results to parents and prepare paperwork sent to billing and the state

Server/Hostess

Red Robin, Temecula, CA. November 2009-Present

Provide efficient customer service in extremely fast paced environment

Process orders accurately and within sufficient time frame
Resolve any customer concerns and promote high guest satisfaction

VOLUNTEER/INTERNSHIP EXPERIENCE

Pediatrician Intern

Latiffah McGinness MD, Lake Elsinore, CA. March 2017-Present

Greeting and rooming patients

Taking vital signs, performing vision and hearing tests
Prepare and administer immunizations under supervision
Pathmaker Intern

Palomar Medical Center, Escondido, CA. August 2014-May 2016

345.5 hours completed in various departments

Provide the highest quality care, support, comfort and safety to each patient in a
professional manner

KEY SKILLS

Customer Service/Sales: Speak loud and clearly, quickly identify any problems and
resolve them. Great listener and respond to any request, follow up to assure satisfaction.
Server: Accurately take and place all food orders. Answer any questions the guest may
have involving specials, menu items, and prices. Deliver heavy trays of food and
beverages. Make sure foods appearance is good and delivers food in a timely fashion.
Able to handle multiple table stations on any given busy shift.
Accounting: Accountable for cash and credit transactions.
Computer Knowledge: Familiar with various POS systems, including Aloha POS
system, Excel, Power Point, Word Document, Clarity, Power Chart, and Soundata.