Kim Smith

15/28 Jones Street, Labrador, Qld 4215 Mob: 0400 999 999
k.smith@server.com.au Ph: 07 5555 8888

Key Skills and Abilities

Excellent customer service skills (4 years retail

experience)
Accurate and efficient cash-handling skills
Effective team player
Ability to work under pressure
Good attention to detail
Ability to meet deadlines and targets

Work History

2010 - Current Customer Service Assistant

Woolworths Supermarket, Oxenford

Key Responsibilities:

Providing a consistently high standard of customer

service
Handling cash accurately and operating register

Working effectively as part of a productive team

Training new staff (5 valued casuals)
Developing sound product knowledge

Achievement: Named Employee of the month on 3

occasions

2009 Sandwich Maker

Subway, Southport

Key Responsibilities:

Maintained Workplace Health & Safety standards and

ensured a hygienic workplace
Provided a high standard of customer service
Opened and closed store on weekends
Balanced takings at end of shift

1 Kim Smith
Tertiary Education
2010 - current Bachelor of Business (Marketing major)
Griffith University,
Gold Coast campus

Further Training

2009 Certificate ll in Retail Operations

Southport Institute of TAFE

Current Senior First Aid, St Johns Ambulance Australia

Computer Skills Proficient in Microsoft Office Suite (2010) and Adobe

PageMaker.

Achievements

2008-9 Netball

Played since a junior and captained the Southport State

High School team during the last two years of school.
Reached finals in 2009 and won competition trophy in 2010.

Interests Fitness - attend gym regularly

Music play the guitar for pleasure
Camping enjoy camping in local national parks

Community Activities

2010 - 12 Clean Up Australia Day volunteer

Worked in a team to remove waste and debris from Gold

Coast beaches (Main Beach and Mermaid Beach) and the
mouth of the Nerang River.

2008-9 World Vision

Took part in the World Vision 40-hour famine and raised
$100 each year.

Referees George Freeborn Mary Hopkins

Manager, Subway Grocery Manager
Subway Woolworths
Southport Oxenford
Ph: 5555 7777 Ph: 5555 8998
Mob: 0477 777 777 Mob: 0466 666 666
E:gf@qsa.com.au E:mh@woolworths.com.au

2 Kim Smith