KEY PERSONNEL

TOP MANAGEMENT:

EXPECTED
STAFF
JOB TITLE NAME PROFILE
TURNOVE
R
Hotel General Mr N/A, Mr. Harmilapi fills in as the Hotel General
Manager & Pranav Senior Manager and as one of the Senior Managing
acting Harmilapi Managing Partner at La Valerie group of hotels. Mr
Director, Partner Harmilapi has worked with conspicuous
Finance lodging brands like Hyatt, Hilton around the
world,
He carries with him 16 years of broad work
understanding, having served in key official
administration positions. He is a regarded
graduate of IHM PUSA, New Delhi and
holds a MBA in International Hospitality
Management from the well-known Le
cordon Bleu. He also added a Post Graduate
Diploma from Cornell Business School, MA
in the field of Revenue Management.

Director of Mr Kabir N/A, Senior Mr. Raj fills in as the Director of Rooms
Rooms Raj Managing Divison and as one of the Senior Managing
Division Partner Partner at La Valerie. A couple of the World
prestigious lodgings that Mr. Raj has worked
for are Sheraton group of hotels and
Intercontinental.
He is a regarded former student of Oxford
University and holds a Masters declaration
in Hospitality administration. He carries
with him a broad work understanding of 16
years, having served in key operational
administration positions.
 EXPECTED
STAFF
JOB TITLE NAME PROFILE
TURNOVE
R

Director of Ms Nikita N/A, Senior Ms. Malkan serves as the Director of Food
Food & Malkan Managing & Beverage operations & as one of the
Beverage Partner Senior Managing partner at resorts. Ms.
Malkan holds an MBA from Les Roches
International School of Hotel Management,
Switzerland.
He brings with him an industry experience
of more than 14 years, having served in key
executive positions in Food & Beverage
departments of various hotels spanning
across the globe.
His working experience with hotels
encompass some famous brands like
Mandarin Oriental hotel group, Fairmont
Hotels & Resorts & Swisstel Hotels and
Resorts.

Director of Ms Disha N/A, Senior Ms. Hegde is a graduate from Le Cordon

Sales & Hedge Managing Bleu, Adelaide. Bringing with her 14 years
Marketing Partner of a proven sales & marketing record, she is
a valuable addition to the La Valiere hotel.
She holds a Masters degree in Sales &
Marketing from Cornell Business School.
Shes previously worked brands like
Atlantis, Burj Khalifa & Park Hyatt.
Director Of Mr. N/A, Senior Mr. Lokanath fills in as the Director of
Human Somesh Managing Human Resources and as one of the Senior
Resources Lokanath Partner Managing accomplice at La Valiere hotel
group. Mr. Lokanath was filling in as
Executive Vice President and Chief Human
Resources Officer at Ritz Carlton, India. He
carries with him a broad industry experience
of over 12 years and has worked in key top
administration positions for organizations
like Google, Ritz-Carlton Hotel Company,
Procter and Gamble Co., Hyatt Hotels Corp.
He is a regarded graduate of Christ
University and holds a MBA with Human
Resource specialization from the prestigious
Wales University, Cardiff.
 EXPECTED
STAFF
JOB TITLE NAME PROFILE
TURNOVE
R
Executive Ms. Dieu N/A, Senior Ms. Dieu has previously worked at several
Housekeeper Khanh Managing renowned properties across the world and
Dinh Partner holds expertise in running housekeeping
operations. A post graduate from the Glion,
Switzerland her skills add value to the top
management kitty.
Executive Ms. N/A, Senior Ms. Awasthi is an award winning Chef, who
Chef Shirley Managing has run many successful restaurants across
Awasthi Partner the globe. Her cooking style is her USP and
that would add flair to our kitchen shows.
She holds many certificates in Culinary Arts
from Le Cordon Bleu, Paris.
Administratio Mr. N/A, Senior Mr. Malik has been regarded as one of the
n Head Abheyjee Managing top most administration runners in the
t Singh Partner hospitality industry. He brings with him 14
Malik years of experience in hospitality
administration. He has successfully managed
hotels like Ritz Carlton, JW Marriot and
many more. MBA in business innovation
from Columbia University.
REQUIRED STAFF :

MID LEVEL MANAGEMENT

EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R
Housekeeping 1 5 6 years Coordinating day
Manager to day
housekeeping
operations and
ensuring the
housekeeping
standards are
maintained and
followed by staff.
HK manager is
also responsible
for the general
upkeep of
guestrooms and
public areas.
Responsibilities
include ensuring
guest satisfaction
and experience.
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R
Restaurant 2 5 6 years Oversees day to
Managers day restaurant
operations and
helps with menu
planning, keeps up
sanitation
principles and
helps in service on
the floor amid peak
periods. Strives to
continually
improve guest and
employee
satisfaction and
maximize the
financial
performance in
areas of
responsibility.
Front Office 1 5 6 years Front Office
Manager manager has to
directly supervise
all front of the
house staff and
ensure timely
completion of front
office duties.
Coordinating and
supervising
operations at front
desk, reservations,
guest services and
generating budgets
for the department.
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R
Human 1 4 5 years Being the head of
Resources the department the
Manager HR manager
administers all the
day to day
operations in the
HR office.
Oversees areas
such as recruiting
new staff. Training
current and newly
recruited staff and
handling employee
relationship with
the organizations.
His duties include
workforce
planning, staffing
strategies wage
and salary
management.
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R
Marketing 1 4 5 years Marketing
Manager manager is in
charge of creating,
actualizing and
executing key
showcasing plans
for a whole
association or a
line of business.
Aims to bring
more business to
the organization
while trying to
retain the current
ones. Duties
include directing
survey endeavours
to reveal the
feasibility of
present and
existing
items/benefits, and
liaising with media
associations and
promoting offices.
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R
Sales Manager 1 5 6 years Sales manager
maintains a
network with
potential
customers,
oversees extensive
records, attempts
to keep up a
dedicated client
base, and
administers hotel
deals and
promoting
procedures.
Generating new
ideas to widen the
client base. Selling
our board rooms
and banquet
services to
corporate
companies and
follows up with
marketing of the
hotel and stay
updated.
Engineering 1 4 5 years The engineering
Manager manager oversees
the maintenance
and operations of
the hotel.
Important duties
include repairs,
renovations and
training staff about
the equipments in
use at the hotel
property.
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R
Purchasing 1 4 5 years Purchasing
Manager manager should be
in touch with all
the suppliers on a
regular basis to
ensure timely
delivery of good
and also to
negotiate contracts
with the suppliers.
Takes active part in
monitoring cost of
sales in the hotel
and assists finance
department whilst
generating budgets
or forecasting
sales.
IT Manager 1 2 4 years Monitoring all the
technology and
computer systems
and updating the
hotel website when
necessary. Manage
IT staff and in
charge of their
training as well.

EXPECTED
QUANTIT STAFF POSITION EMPLOYMEN
JOB TITLE
Y TURNOVE SUMMARY T TYPE
R

Assistant 1 2 3 years Oversees and also

Housekeepin audit the activities of
g Manager room attendants,
(Assistant public area cleaners.
Executive Managing the floor
HK) supervisors. Takes
part in day to day
operations of all
housekeeping
departments.
 EXPECTED
QUANTIT STAFF POSITION EMPLOYMEN
JOB TITLE
Y TURNOVE SUMMARY T TYPE
R

Laundry 1 2 3 years Laundry Supervisor is

Supervisor are responsible to
oversee the team of
Linen and uniform
attendants towards
achieving the
operational objectives
while ensuring that
the hotels operational
standards are met.

Spa 1 3 4 years Spa supervisors at LA

Supervisor Valerie acts as a
manager and carries
out managerial duties
as she heads the Spa.
Duties include
training staff and
managing the cost and
try to maximize
revenue from the
outlet.

Assistant 1 2 4 years Reports directly to the

Front Office FOM and supervises
Manager all the duty managers
and the back office
staff whilst ensuring a
pleasant stay to all the
guest. Duties include
making rosters within
the department and
ensuring a proper
functioning of
departments like
reservation, IT and
business centre.
 EXPECTED
QUANTIT STAFF POSITION EMPLOYMEN
JOB TITLE
Y TURNOVE SUMMARY T TYPE
R

Duty 4 2 3 years Take part in day to

Managers day operations at the
front office, assisting
and supervising the
lobby in absence of
assistant FOM.
Reports to Assistant
FOM.

Assistant 3 2 4 years Reports to the

Restaurant restaurant manager
Managers and supervises the
F&B attendants.
Duties include
generating rosters,
coordination with
kitchen to meet the
requirements. Audits
the restaurant timely.
Monitors inventory
and generates reports.

Restaurant 11 3 4 years Reports to the

Supervisors Assistant restaurant
manager and
supervises the F&B
attendants. Duties
include generating
rosters, coordination
with the kitchen in
order to ensure
smooth functioning of
the restaurant. Also in
charge of indenting to
the purchase
department.

Assistant 1 2 4 years Assistant HRM will

Human monitor the daily
Resources operation of the
Manager human resource
department. Assist
human resource
executives in the
recruitment process.
 EXPECTED
QUANTIT STAFF POSITION EMPLOYMEN
JOB TITLE
Y TURNOVE SUMMARY T TYPE
R

Assistant 1 2 3 years Provisions sales and

Sales marketing managers
Manager by tracking,
investigating, and
reporting sales
information; resolving
problems. Provides
daily reports to the
mangers about the day
summaries and takes
active part in finding
alternative methods to
fill the orders.

Assistant 1 3 4 years Assistant marketing

Marketing managers back the
Manager efforts of the
managers and
executive in order to
maximize the profits
on a particular
product. Duties
include writing
reports and designing
brochures to sell the
products of the hotel.
To keep the
department aware of
the latest trends
market research is
also an important
aspect of their job.
 EXPECTED
QUANTIT STAFF POSITION EMPLOYMEN
JOB TITLE
Y TURNOVE SUMMARY T TYPE
R

Assistant 1 5 6 years Ensures effective

Finance routine functioning of
Manager Finance, accounting
and treasury activities
in compliance with
established policies
and procedures.
Timely report
submissions to the
head of the
department and
monitoring the
expenditures of the
hotel on a monthly
basis and work on
strategies to achieve
cost efficiency.

Credit 1 4 6 years Reports to the director

Manager of finance, duties
(Financial include generating
Controller) interim and yearly
financial statements,
also in charge of the
hotels cash flow and
monitor the balance at
the end of each day.

Accounts 1 3 5 years Reports directly to the

Manager finance manager,
duties include book
keeping, keeping
track of the cash flow
and the foremost duty
is to generate
financial reports
which are further used
to forecast the sales or
the cash flow in a
hotel.
 EXPECTED
QUANTIT STAFF POSITION EMPLOYMEN
JOB TITLE
Y TURNOVE SUMMARY T TYPE
R

Retail 2 4 5 years Duties include:

Product keeping up with
Manager / current trends, market
Business research, gathering
Development customer needs.
Executive

Security 1 2-3 years Duties Include: Over

Manager sees daily operation of
the security
department, looks
after the staffing of
security personal in
the hotel.

LOWER LEVEL MANAGEMENT

 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R

Guest Room 9 1 3 years All the room

Attendants attendants report to
the HK supervisor,
duties include
cleaning and
servicing the guest
rooms, to check all
the amenities in the
room and replace if
any missing,
attending to guest
needs on call.

Guest Service 11 1 3 years Guest service

Agents agents promote a
positive image of
the property to
guests and must be
pleasant, honest,
friendly and should
also able to address
guest requests and
problems. Other
duties include
answering guest
calls, request and
also guest
complaints.
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R

Food & 24 1 2 years Food and beverage

Beverage attendants perform
Attendants duties in different
F&B outlets as per
the requirements of
the hotel. Outlets
such as banquets,
restaurant, caf or
in room dining.
They report to the
restaurant manager,
banquet manger or
the IRD supervisor
accordingly.

Restaurant servers
ensure that patrons
have an enjoyable
dining experience
by providing
quality customer
service. Servers
work in the front of
the business taking
orders, serving foo
d and drinks, and
removing
dinnerware from
the table in a timely
manner.

Spa Therapists 3 3-4 years Spa therapists carry

out daily operations
at the spa facility in
house. They report
to the spa manager
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R

Pool Life 2 1-2 years They are going to

Guards take part in upkeep
of the pool and
make sure all the
patrons are safe
around waters.
They will be
trained for rescue
and precautions.

Purchase 1 1-2 years Purchase

Executives executives are the
ones in touch with
the external market
and ensure all the
goods needed by
departments are
delivered on a
timely basis. They
are also responsible
to file or keep
record of all the
indents sent in by
various
departments for
further reference.

IT Technicians 2 2-3 years Demonstrable skills

from having
worked in a similar
role. A minimum of
1 years experience
is required for
application.
Tertiary education
in information &
technology is
preferred. Students
presently studying
IT are welcome to
apply.
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R

Engineering 3 2-3 years Engineering

Professionals personnel are
responsible for any
repair works or
replacing or
installing any
equipment in the
premises. They
report directly to
the Maintenance
manager.

Human 2 2-3 years These executives

Resources are responsible for
Executives hiring new staff and
(HR, L&D) training both
current and new
staff. The HR is
also responsible for
any conflict
between employees
in the work place.
Maintain records of
all staff and also
monitor the growth
of each employee
in the organization.

Maintenance 1 2-3 years Is responsible for

Executive the general up keep
and maintenance of
the hotels
equipments and
electrical fixtures

Night auditor 1 2-3 years Is responsible for

balancing the
revenue and
expenses
transaction of the
day. Also prepares
reports and
financial data for
the next day.
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R

Marketing 2 2-3 years Marketing

Executives executives go
around the market
to bring more
business to the
hotel. They
maintain a good
relationship with all
the clients and try
to maximize the
revenue of the
organization. They
try to to come up
with strategies to
achieve their
department goals.

Sales 2 1-2 years They work with the

Executives marketing
executives with the
same motive to
increase the
revenue of the hotel
by bringing
corporate clients.
They are in charge
of the banqueting
services in the hotel
as they are the ones
who sell it.

Finance 1 1-3 years Finance executives

Executives are in charge of the
payroll of the hotel,
planning of
payment cycles.
Cross check
financial reports
from all the
departments and
highlight any
irregularities to
higher
management.
 EXPECTED
QUANTIT STAFF POSITION DATE
JOB TITLE
Y TURNOVE SUMMARY REQUIRED
R

Concierge 1 2-3 years Is responsible for

guest language
handling and also
helps guests to
book and manage
their itinerary. Also
looks after guests
leisure
requirements like
ticketing etc.

PR Executive 1 2-3 years Is responsible for

public relation for
the hotel.