QUALITY MANAGEMENT PLAN

Version Number: 1.0

Version Date: <mm/dd/yyyy>
Insert other necessary information including student names,
numbers, tutor etc.

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 Notes to the Author
[This document is a template of a Quality Management Plan document for a project. The template
includes instructions to the author and fields that should be replaced with the values specific to the
project. It has been tailored to suit the assessment.
Blue italicized text provides an explanation of what should be included for each section. Remove
this text prior to submission. Where there are two options for you to decide between, revert the
option you are keeping to black and remove the other.

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 TABLE OF CONTENTS
1 INTRODUCTION.....................................................................................................................4
1.1.1 This Quality Plan applies to Management / Specialist Products................4
2 QUALITY MANAGEMENT PROCEDURE.........................................................................4
2.1.1 Quality Standards...............................................................................................4
2.1.2 Quality Metrics....................................................................................................4
3 QUALITY TOOLS, TECHNIQUES & RECORDS..............................................................4
3.1.1 Quality Tools and Techniques..........................................................................4
3.2 Records.....................................................................................................................4
3.2.1 Project Quality Register....................................................................................4
3.3 Reporting..................................................................................................................4
3.4 Timing of Quality Management Activities.............................................................4
3.5 Roles & Responsibilities.........................................................................................4
QUALITY MANAGEMENT PLAN APPROVAL.......................................................................6
REFERENCES 7
APPENDIX C: KEY TERMS.......................................................................................................8

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1 INTRODUCTION
1.1.1 Application of plan
This Quality Plan applies to Management / Specialist Products
[Prince2 categorizes project products into Specialist Products and Management
Products. Decide which category of product the Quality Management Plan will
apply to and delete the other. Ensure you understand what the definitions of each
are before making a determination.]

2 QUALITY MANAGEMENT PROCEDURE

2.1 QUALITY STANDARDS
[Identify the quality standards that will apply to this project. In this section provide
a quality standard for a user group, an industry body and government
legislation/regulation]
2.1.1 Quality Metrics
[Identify a quality metric for one of the standards identified above]
2.2 QUALITY TOOLS AND TECHNIQUES
[Identify two quality tools or techniques and describe how it could be used in the
project.]
Tool Description
[Benchmarking [Industry recognized benchmarks] In the description be specific in terms of
] how you will use the tool or technique in your project.
<Tool Name> <Tool Description>

2.3 RECORDS
2.3.1 Project Quality Register
[Note the purpose, of this document, how it will be stored and who is responsible
for creating it.

3 QUALITY GOVERNANCE AND TIMING

3.1 REPORTING
[Describe how quality management is reported - make this simple you could
state that they are reported in the status report (also known as highlight or project
progress report), you will also need to the timing of the reporting and who are the
recipients of the report]
3.2 TIMING OF QUALITY MANAGEMENT ACTIVITIES
States when formal quality management activities include activities that will align
to the Organizational quality management timings.

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3.3 ROLES & RESPONSIBILITIES
[Complete the table below by filling in the fields that are missing The table
describes the primary responsibilities for each role relating to the practice of
Quality Management for the project. Indicate responsibilities for activities such as
mentoring or coaching, auditing work products, auditing processes, participating in
project reviews, etc. Look at the Quality chapter in Prince2.]
Name Role Key Quality Responsibility
[John Doe] Confirms acceptance of the project
product.
Provide resources to undertake
user quality activities and product
approvals.
Senior Supplier Provide resources to undertake
supplier quality activities.
Project Manager
Work Package Team Manager
Independent reviewer / Product Reviews Quality of the Product/s
Producer
(Delete which one is incorrect)

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Quality Management Plan Approval
The undersigned acknowledge that they have reviewed the <Project Name>
Quality Management Plan and agree with the information presented within this
document. Changes to this Quality Management Plan will be coordinated with,
and approved by, the undersigned, or their designated representatives.
[HINT there are at least four signatures required, three sit on the same
governance structure.]

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

Signature: Date:
Print Name:
Title:
Role:

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REFERENCES
[Include your reference list and ensure that you have used in-text referencing as
per the Harvard Referencing style.]

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APPENDIX C: KEY TERMS
The following table provides definitions and explanations for terms and acronyms
relevant to the content presented within this document.
Term Definition
[Insert Term] <Provide definition of term and acronyms used in this document.>

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