MEDICAL ASSISSTING

Medical assisting is an allied health profession that supports the work of physicians and other
health professionals, usually in a clinic setting. As a medical assistant, work alongside
doctors, assisting them in a wide variety of actions, from helping patients and performing
minor procedures to handling administrative work. Medical assistants work mainly in
facilities that handle outpatient procedures or ambulatory care. These can include medical
offices and treatment clinics.

Administrative Skills
These skills show that skills with medical-related administrative practices that are typical in
medical offices. They also demonstrate the understanding of the medical field, current
regulations and insurance practices.
Advocating for Patients with Insurance Companies
Arranging for Hospital Admissions and Laboratory Services
Completing Patient Records After Exams and Test Results
Entering Data for Medical Test Results
Facility with Medical Practice Software
Identifying Best Suppliers by Price and Quality
Maintaining Confidentiality
Monitoring Inventory of Supplies
Ordering Medical Supplies
Processing Insurance Forms
Reconciling Co-Payments
Recording Medical Histories
Resolving Insurance Billing Problems
Scheduling Appointments
Screening Sales Reps

Basic Office Skills

These office skills show that the assistant can handle standard office setups.
Answering Telephones
Customer Service
Handling Correspondence, Billing and Bookkeeping
Microsoft Excel
Microsoft Word
Troubleshooting Computer Problems
Writing

Medical Skills
These skills show the depth of experience in performing medical tasks and procedures.
Administering Medications According to Physician Specifications
Administering Injections
Applying Dressings
Arranging Prescription Refills
Conveying Information Supplied by Doctors to Patients
 Drawing Blood
Following Infection Control and Safety Guidelines
Maintaining Medical Equipment
Maintaining Quality Control Standards
Performing Accurate Assessment of Vital Signs
Performing All Basic Life Support (BLS) Skills
Performing CPR
Performing EKGs
Preparing Treatment Rooms for Examinations of Patients
Relaying Patient Questions to Health Professionals
Removing Sutures
Securing Blood and Urine Samples
Sterilizing and Setting Up Instruments

Patient Interaction
These skills will demonstrate which situations you can handle with competence.
Educating Patients Regarding Medication Instructions
Explaining Medical Information in Understandable Language
Explaining Procedures to Patients
Handling Difficult Personalities
Interviewing Patients
Preparing Patients for Exams
Receiving Patients
Remaining Calm with Distressed Patients
Triaging Patients

Personal Qualities
For any position, emphasize the personal qualities the assistant possess that make him/her the
best person for that particular job.
Accuracy
Active Listening
Adaptability
Collaboration
Detail Orientation
Empathy
Foreign language, such as Spanish
Interpersonal
Manual Dexterity
Multitasking
Organizational
Prioritizing
Problem Solving
Recognizing Limitations
Teamwork
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