Professional Documents
Culture Documents
Internal
Internal
Internal
Company
Customers
Customers always favour fast and quality service. With the number of patients
manual process will be a hindrance to achieving a faster server.
Competitors
External Factors
Demographic
The new century health clinic is situated in a crowded place and they have a
large number of patients. A computerize process will help provide faster and better
service with these patients.
Economic Environment
Adapting a new business process will help improve the financial growth of the
clinic because faster service will attract more customer.
Technological Environment
Natural Environment
The current business process is unable to secure the clinics file in case of the
occurrence of a fortuitous event. With the computerize process files are well
secured.
Government Policies
The government is now encouraging hospitals, clinics and other health service
providers to use health information technology and wireless access for health.