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Customer Management 09-10
Customer Management 09-10
2009-10 % of Projected % of
Actual Total Sale tot sales 2010-11 Total Sale tot sales
Large Turn-over customers (Rs. 15 lakh and above)
1 CANEPA TESSITURA SERICA S.P.A. 4870600 7000000
2 Silk Country 1950000 6820600 22 5000000 12000000 10
Medium Turn-over customers (Rs. 5 to 15 Lakh)
1 Nirmal Furnishing Fabrics (Sales) 1334140 15000000
2 Artfed 1100000 15000000
3 White Cube 665000
4 Silk Mark Organisation 750000
5 Niru Garments 1217850 15000000
6 Fates 750000 15000000
7 Training 475000 6291990 21 10000000 70000000 57
Low Turn-over customers (Up to Rs. 5 lakh)
1 Hongtex 160000 300000
2 Composition Book 80670 100000
3 Exemplar International 275000 1000000
4 Weave Tree 150000 150000
5 Mumbai Vastrakala 235000
6 Swaraj Mainee ( EXPO) 150000 200000
7 Jyodhi C/O Ascofim SA 94208 200000
8 Delta Clothing 0 100000
9 Sagar 475000 500000
10 Jamini / Usha Bora 350000 1000000
11 Anokhi 46810 50000
12 AIDC 68000 75000
13 N.N. PATGIRI 25000 25000
14 Purnima Shah 75000 100000
15 River People 18650
16 GENESIS INC 146000 200000
17 Sharon Pariat 300000 500000
18 Namrata J Shah / Two Up Two Down 25000 50000
19 G.B.Ornella 222100 100000
20 The Ants 100000 1000000
21 Nuni 165000 300000
22 Kalaa INC 180000 300000
23 World Weave 95000 150000
24 Silk Production Society 150000 200000
25 Unichem Labs 350000 500000
26 Panerii 50000 100000
27 SIRD 115000 150000
28 Laura Womack 110000 150000
4211438 14 7500000 6
17324028 17324028
1 Retail Ghy 2650000 3500000
2 Retail Delhi 225000
3 Purbashree Guwahati 1004200 1500000
4 Purbashree Shillong 100000 150000
5 Purbashree Kolkata 215100 300000
6 Exhibition 3100000 7294300 24 4000000 9450000 8
Yarn sale 6000000 6000000 20 24400000 24400000 20
30618328 100 123350000 100
In USD @ 50 612366.56 2741111
Summery:
no. of % of Turn-over Avg. Tu ov % of projection % of
customers Customers (USD) per cus Turn-Over 2010-11 Turn-Over
Large Turn-over customers (Rs. 15 lakh and above) 2 5 151569 28798 23 12000000 10
Medium Turn-over customers (Rs. 5 to 15 Lakh) 7 18 125840 6831 19 70000000 57
Low Turn-over customers (Up to Rs. 5 lakh) 28 74 84229 1143 13 7500000 6
Retails 1 83886 13 5450000 4
Exhibitions 68889 11 4000000 3
Exhibitions (Special) 0.0
Yarns from new factory 133333 21 24400000 20
Total 38 647746 123350000
2009-10 2010-11
Large Turn-over customers (USD 30000 and above) 2 2
Medium Turn-over customers (USD 10 to 30000) 7 8
Low Turn-over customers (Up to USD 10000) 28 40
Retails 5 7
Exhibitions 44 55
Exhibitions (Special) 0 0 Fabricplus 4 season collection to start this yr
Sub Total 86 112
Yarns from new factory 0 1
Total 647746 2741111
Customer Management:
Customers Yrs of scope to scope to retention our share who are are we keeping in Customer
relationship convert from convert from of within the the other updating touch ? satisfaction
medium small large customer suppliers cus with level ?
to large to medium customer (guess) new dev/ %
T/O T/O sampling
1 CANEPA TESSITURA SERICA S.P.A. 6 33% kol / china need imp need imp 60
2 Silk Country 1 100% need imp need imp 80
1 Nirmal Furnishing Fabrics (Sales) 6 2% own need imp need imp 80
2 Artfed 3 5% soc need imp need imp 60
3 White Cube 1 need imp need imp
4 Silk Mark Organisation 2 need imp need imp
5 Niru Garments 2 25% own need imp need imp 70
6 Fates 1 10% not known need imp need imp 60
7 Training 1 80
1 Hongtex 2 1% need imp 60
2 Composition Book 6 2% need imp 80
3 Exemplar International 6 100% need imp 70
4 Weave Tree 3 10% Own need imp 85
5 Mumbai Vastrakala 6 5% Own need imp
6 Swaraj Mainee ( EXPO) 6 10% Own need imp 70
7 Jyodhi C/O Ascofim SA 2 90
8 Delta Clothing 3
9 Sagar 5 1%
10 Jamini / Usha Bora 2 10% 80
11 Anokhi 3
12 AIDC 2
13 N.N. PATGIRI 1
14 Purnima Shah 5 80
15 River People 2
16 GENESIS INC 2
17 Sharon Pariat 2 80
18 Namrata J Shah / Two Up Two Down 2
19 G.B.Ornella 1
20 The Ants 1
21 Nuni 2 75
22 Kalaa INC 1 80
23 World Weave 1 80
24 Silk Production Society 1
25 Unichem Labs 1
26 Panerii 1 80
27 SIRD 1
28 Laura Womack 1
MUMBAI / GUWAHATI / KOLKATA
Summery:
no. of % of Turn-over Avg. Tu ov % of projection % of
customers Customers (USD) per cus Turn-Over 2009-10 Turn-Over
Large Turn-over customers (Rs. 15 lakh and above) 3 6 209264 36272 50 310000 18
Medium Turn-over customers (Rs. 5 to 15 Lakh) 5 10 79760 8295 19 220000 13
Low Turn-over customers (Up to Rs. 5 lakh) 43 83 58957 713 14 72000 4
Retails 1 69699 17 88000 5
Exhibitions 40000 2
Exhibitions (Special) 4000 0.2
Yarns from new factory 945000 56
Total 52 417679 1679000
2008-09 2009-10
2008-09 2009-10
Large Turn-over customers (USD 30000 and above) 3 5
Medium Turn-over customers (USD 10 to 30000) 5 7
Low Turn-over customers (Up to USD 10000) 43 45
Retails 4 6
Exhibitions 43 55
Exhibitions (Special) 0 1 Fabricplus 4 season collection to start this yr
Sub Total 98 119
Yarns from new factory 0 945000
Total 417679 1697000
2008-09 2009-10
Customer Management: