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Leadership Behaviors of Frontline Staff Nurses
Leadership Behaviors of Frontline Staff Nurses
Christine Fardellone, DNP, RN; Carol M. Musil, PhD, RN, FAAN, FGSA;
Elaine Smith, EdD, MBA, RN, NEA-BC, ANEF; and Elizabeth R. Click, ND, RN, CWP
The Journal of Continuing Education in Nursing Vol 45, No 11, 2014 507
solving tactics, and may have the opportunity to mentor METHOD
or be mentored. The knowledge that expert clinical lad- Design
der nurses possess may be useful in meeting the needs A descriptive, correlational, cross-sectional study
of the changing health care environment (Kramer et al., design was used as the research method. The study sur-
2008; Watts, 2010). Clinical ladder programs for nurses veyed one group of clinical ladder nurses at one time.
were once considered to be a retention tool. Currently,
clinical ladder programs provide nurses an opportunity Setting
for advancement while remaining at the level of patient The study setting was a large, tertiary care medical
care. Nurses participating in clinical ladder programs center in the northeastern United States. A total of 1,674
at higher levels of such ladders demonstrate analyti- staff RNs were employed at the institution, and the clini-
cal assessment and problem solving skills that are not cal ladder program included 6.3% of the staff RNs.
always captured and passed on to others, even though
mentoring is a source of growth and stimulation (Krug- Sample
man, Smith, & Goode, 2000). In addition, these training A convenience sample of RNs was used. Inclu-
programs also focus on being a role model and chal- sion criterion focused on active membership in the
lenging and encouraging younger colleagues to partici- clinical ladder program. All clinical ladder nurses (N =
pate in continuing professional education, certification, 102), except the principal investigator (C.F.) who was
organizational membership, leadership, community employed at the institution, were invited to partici-
service, committees, mentorships, coaching, and re- pate. The clinical ladder program had 41 participants
search activities. in level 1, 27 participants in level 2, and 35 participants
Given this training, one would expect that nurses in level 3.
who are higher on the clinical ladder would demon-
strate more leadership behaviors. In addition, one Clinical Ladder Level
study evaluating career ladders for clinical staff nurses The clinical ladder is based on accrual of points
in ambulatory care noted significantly more activity through active participation in the five focus areas of
in interdisciplinary and quality improvement proj- research, quality, education, service excellence, and lead-
ects (Nelson & Cook, 2008). Another study examined ership. The point requirement for RNs who apply for
nurses clinical expertise and professional character- clinical ladder level 1 is 150 points from three of the five
istics and found that clinical nurses develop expertise focus areas, 225 points from four of the five focus areas
as a result of experience. Frequent exposure to simi- for level 2, and 300 points from across all of the five
lar types of patients leads to outcomes that are familiar focus areas for clinical ladder level 3. Points for the clini-
to the caregiver (Bobay, Gentile, & Hagle, 2009). This cal ladder program can be accrued from the following
research would suggest that older and more experi- categories:
enced clinical ladder nurses would show greater lead- Attainment of advanced degree in nursing.
ership behaviors, although the literature on burnout Specialty nursing certification.
could argue that older and experienced nurses who do Approved nonrelevant certifications.
not advance in organizations might demonstrate fewer Continuing education hours.
leadership behaviors and decreased feelings of personal Oral presentations.
accomplishments (Kovacs, Kovacs, & Hegedus, 2010; Poster presentations.
Robinson et al., 1991). Publications.
Therefore, identifying leadership behaviors present in Quality improvement projects.
clinical nurses who are frontline caregivers and patient Committee memberships.
advocates may clarify areas in which leadership changes Letters of commendation.
can be enhanced. This study examined: Service excellence.
Self-perceived leadership behaviors of RNs partici- Participation in community service.
pating in a clinical ladder program. Assigned as clinical coach or mentor.
Differences in self-perceived leadership behaviors Charge nurse fill in.
among nurses across levels of a clinical ladder pro- Attendance at leadership development course.
gram. Professional awards.
Relationships between age and experience with lead- Each category is assigned a point value and relevant
ership behaviors of nurses in a clinical ladder pro- focus areas (North Shore-Long Island Jewish Health
gram. System, 2010).
The Journal of Continuing Education in Nursing Vol 45, No 11, 2014 509
TABLE 2
DISCUSSION
TABLE 3
The IOM (2010) report recognizes the need for the
CORRELATION OF LEADERSHIP PRACTICE nursing profession to enhance its leadership role in
INVENTORY SUBSCALES BY AGE AND EXPERIENCE health care redesign. This study provides new evidence
Years in Years With evaluating leadership behaviors and provides insight into
Years as Current Current leadership behaviors that may affect patient outcomes.
Demographic RN Unit Organization
Clinical ladder nurses choose to remain at the front-
Age (n = 70) .92 .73 .74 line of care, advocate for patients, and become experts
Years as RN .79 .79 in clinical practice (Riley, Rolband, James, & Norton,
(n = 73) 2009). Clinical ladder programs motivate staff nurses to
Years in current .77 enhance professional development and provide an op-
unit (n = 73)
portunity for growth while remaining at the frontline of
Note. For all variables, p 0.001. patient care (Krugman et al., 2000).
Clinical ladder nurses possess leadership behaviors
noted in the LPI. Nurses highest average response was in
est standard deviation, suggesting the largest variation in the category enabling others to act. This behavior fos-
this response category (Fardellone & Click, 2013). ters collaboration and builds group strength by helping
The second research question compared mean LPI nurses to develop competence and self-determination.
subscale scores across clinical ladder groups. Analysis Modeling the way, which was the second highest
of variance (ANOVA) revealed no significant differ- average response, allows nurses to clarify values and set
ences in any of the mean subscale scores among levels examples with shared values. The third highest average
1, 2, and 3 of the clinical ladder nurse program. No response, encouraging the heart, is a behavior that
significant differences between ladder levels for any of recognizes contributions and creates a feeling of com-
the mean subscale scores were found, even after adjusting munity. The fourth response, challenging the process,
for years of experience as an RN. Unadjusted means looks for ways to improve and learn from experience.
and standard deviations are summarized in Table 2. The least commonly endorsed response was inspiring
The last research question examined the demographic a shared vision, which enlists others to imagine the
factors associated with ladder level and LPI subscales. future, share possibilities, and communicate the recom-
Age, years of experience as an RN, years with current mendations (Kouzes & Posner, 2003).
organization, and years in current unit were all corre- The findings from this study agree with Abrahams
lated with each other. Pearson correlation ranged from (2011) results. Findings of this study indicate a deficit
r = .73 to r = .92, p 0.0001 for all correlations (Table 3). in leadership behaviors for clinical ladder nurses with
Table 4 summarizes the correlation between LPI sub- greater experience, indicating a need for professional
scales and factors of age, years as an RN, years in cur- development to enhance leadership skills. By assisting
rent unit, and years with current organization. Nurses clinical nurses, health care institutions and patients may
with more experience showed fewer leadership behav- benefit from the quality care provided at the bedside.
iors. Pearson correlation ranged from r = .26 to r = .46, Clinical nurses need to be aware of their own leader-
p 0.05. ship behaviors and have the opportunity to transform
through leadership training and development. Nurses the clinical ladder nurses with more years of RN expe-
who participated in the educational leadership program rience reported fewer leadership behaviors. This is in
with theoretical knowledge, competencies, and opportu- direct contrast to the findings of Clavelle et al. (2012).
nities to practice leadership skills demonstrated changed There is a need to address the educational gap of leader-
leadership skills and professional behavior following the ship training and to evaluate the obstacles that may be
education (Abraham, 2011). preventing frontline staff nurses from leading their
The transformational leadership practices of chief patients to better health care outcomes.
nursing officers cannot be understated. In a study of In addition, this study validates the need to have
Magnet hospital chief nursing officers, findings indi- nurse managers prepared at the graduate level. A mas-
cated that nurse executives influence quality clinical and ters education prepares nurses to take critical action
patient care by creating structures and processes that sup- to solve complex problems in the changing health care
port nurse empowerment and evidence-based practice. environment (Scott & Yoder-Wise, 2013). Future nurse
Study results noted greater transformational leadership leaders must participate in formal education and develop
behaviors with years of nursing leadership experience appropriate attitudes and beliefs to be leaders in health
and advanced education, but the opposite was found in care reform (Bish, Kenny, & Nay, 2012).
the current study relative to clinical ladder nurses. En-
abling others to act and modeling the way were the STRENGTHS AND LIMITATIONS
top two practices of the chief nursing officers (Clavelle, Strengths of this study include a response rate of
Drenkard, Tullai-McGuinness, & Fitzpatrick, 2012). 71%, use of a valid and reliable tool, and a diverse sam-
Chief nursing officers with formal education and ple of clinical ladder nurses. This study provides base-
years of leadership experience scored significantly higher line information for future research studies and may also
in challenging the process and inspiring a shared provide valuable information for health care systems to
vision compared with clinical ladder nurses who scored plan for future leadership development to promote pro-
lowest on these subscales. Whereas clinical ladder nurses fessional nursing practice. Although the response rate
are experienced in disease management, they seem to was adequate for questionnaire survey design (Dillman,
lack leadership behaviors. Health care organizations 2000), the study may have been under-powered, with
must determine whether staff nurses lack leadership be- insufficient numbers of nurses in each of the clinical lad-
haviors due to educational barriers or a lack of partici- der groups to detect leadership subscale differences even
pation in leadership projects and activities that promote though the mean scores suggest that the level 3 nurses
transformational leadership qualities. Providing leader- may have scored lower on several subscales, but higher
ship development opportunities to clinical ladder nurses on role modeling behaviors.
may introduce the qualities of transformational leader- Limitations of this study include the fact that the
ship, which are teachable qualities (Clavelle et al., 2012; LPI was self-administered in evaluating self-perceived
Kouzes & Posner, 2003). leadership behaviors. The LPI is also available as a 360
This study has provided baseline information to bet- data collection method. Using that method may have en-
ter understand the leadership behaviors of RNs who are abled capture of strengths and weaknesses in leadership
frontline caregivers and patient advocates. Surprisingly, qualities because it evaluates how three other cowork-
The Journal of Continuing Education in Nursing Vol 45, No 11, 2014 511
is to use this study to compare experienced RNs to new
key points graduate nurses. These data may provide evidence to
correlate leadership behaviors from professional experi-
Leadership Behaviors of Nurses ence and academic training, and may be beneficial in the
Fardellone, C., Musil, C.M., Smith, E., Click, E.R. (2014). Lead- development of leadership education and competencies
ership Behaviors of Frontline Staff Nurses. The Journal of
(IOM, 2010).
Continuing Education in Nursing, 45(11), 506-513.
Strengthening leadership capabilities within nursing
is important as health care continues to evolve and grow.
1 Clinical ladder nurses with more years of RN experience
reported fewer leadership behaviors. This study has added to the knowledge base on leader-
ship within clinical ladder nursing programs. Ensuring
The Journal of Continuing Education in Nursing Vol 45, No 11, 2014 513
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