DECLARATION

I declare that this project titled, A Study on Consumer Experience Management of

Big Bazaar, Bangalore, is a record of bonafide research carried out by me under the
supervision of Prof. Bhama T, Department of Management Studies, Christ University, Bangalore.

I further declare that this has not previously formed the basis of the award of any degree,
diploma or other similar title of recognition.

Place: Bangalore

Date: _________________

Rohan Chaudhary

0911678

CERTIFICATE
 This is to certify that Rohan Chaudhary, Register No. 0911678 is a bonafied student of
VI Semester BBA program studying in this institution.

He has prepared and submitted a project report titled A Study on Consumer

Experience Management of Big Bazaar, Bangalore, in partial fulfillment for the requirement
of Bachelor of Business Management program of Christ University, for the academic year 2010-
2011.

Place: Bangalore Ms. Jyoti Kumar

Date: _________________ HOD

Dept. of Management Studies

__________________________

GUIDE CERTIFICATE

This is to certify that this project titled A Study on Consumer Experience

Management of Big Bazaar, Bangalore, submitted to the Christ University in partial
fulfillment of the requirement for the award of the Degree of Bachelor of Business
Administration, is a record of the original and independent work carried out by Rohan
Chaudhary under my guidance and supervision.
 This has not previously formed the basis of the award of any degree, diploma or other
similar title of recognition.

Place: Bangalore Bhama T.

Date: _________________ Department Of Management

Studies

__________________________

ACKNOWLEDGEMENT

I would like to express my profound gratitude to all those who have been instrumental in
the preparation of this project report. I wish to place on records, my deep gratitude to my project
guide Bhama T., a highly esteemed and distinguished guide, for his expert advice and help.

I would like to thank Dr. (Fr). Thomas.C.Mathew, Vice Chancellor and Ms Jyoti Kumar,
HOD for their support.

I am deeply grateful to the HR Manager of Big Bazaar Bangalore, for the co-operation
extended by him to conduct this study advising me on this project report and furnishing the
required information.
Lastly, I would like to thank God, my Parents and Friends for their constant help and support.

Rohan Chaudhary

0911678