Hello, Joymax Customer Support Team!

for personal reasons I keep away a game time but I'm back and I need to recover
my account.
in the following text I sent the information requested me to change my account e
mail.
1. UserID : gaspsito25
2. Real name registered at Joymax Portal : Giomar antonio sanchez perez
3. Registered Country : Venezuela
4. Portal Nick Name : gasp25
5. Current Verified E-Mail Address : sebastin22_08@live.com
6. Requested New E-Mail Address danisolesro@gmail.com
7. Reason for the Request: Hotmail.com has now outlook.com and deleted my email,
associated with my account.
so I do not have the ability to change any information from my account.
8. Mainly Played Game 1. SRO 2. SRO-R : 1. SRO
9. Basic Information of the Game
Silkroad Online/ Silkroad-R:
- Server : Selene
- Character name : Gaspslto25
- Character level/class : 121/European
- Job level/Job class : 89/Thief
- Guild name : No Guild
- Date of last silk item purchase : 2014/10/24
- Date and time of last login/logout : 2016/06/22
- Payment Information
1. Payment Option mainly used : Paypal
2. Date of last Silk Purchase : 2012
3. Payment Block History :
10. Others
- Country : Venezuela
- Name 3-5 Items in the inventory : 1-Purification Fruit 2-Shackle 3-Gotes Po
uch 4-Yunos Tears 5-Jupiter Report
11. Screenshot
- Screenshot which proves the E-mail service is closed
- Character Screenshot

Good day dear friends, support Joymax I have problems with my email address says
that does
not exist when it is used for the same, I want to replace it with other email,
i want how are the steps to change the email since it can not get email
warriorcleric01@live.com because not exist files microsoft about the this email
thanks.