Shared vs User Mailbox

Shared Mailbox: A mailbox that's not primarily associated with a single user and is
generally configured to allow logon access for multiple users.
User Mailbox: A mailbox that's assigned to an individual user in your Exchange
organization. It typically contains messages, calendar items, contacts, tasks,
documents, and other important business data.

Distribution group and Security group

Security groups can be used to assign security rights on resources inside your
Windows 2003 Active Directory network. By using a security group, we can collect a
group of user accounts in a department and assign them access to a shared folder.
A distribution group can be used for sending emails to a group of users. We cannot
use distribution group for assigning security permissions.

Difference between Gpupdate, Gpupdate /Force,

Gpupdate /Sync Gpupdate /Logof
Gpupdate /Boot Gpupdate /Target Gpupdate /Wait in detail.
GPUpdate : Applies, when any new policies implemented or Changes to made to
the existing Policy
GPUpdate /Force : Reapplies every policy, New and Old.
Gpupdate /Logoff : Logof after the Group Policy settings have been updated.
Some group policy client-side extensions are only processed when a user logs on.
Example: Software Installation, Folder Redirection
Gpupdate /Sync : Useful for changing the foreground (startup/logon) processing
to synchronous.
Gpupdate/Boot : Restart after the Group Policy settings are applied. Some group
policy client-side extensions are only processed at the startup
Example: computer-targeted Software Install
Gpupdate /Target:{Computer | User} : Update only Users or Computers policy
settings, Default = both
Gpupdate/Wait :Value : The number of seconds to wait for policy processing,
Default = 600 (10 minutes)

What is the difference between forward

and reverse DNS lookup? ...

Forward DNS lookup is used to convert the human meaningful name (domain name)
which is in easy to understand format to computer meaningful name (IP address),
howeverreverse DNS lookup works in reverse way to convert IP address to domain
name.

What is the ITIL service lifecycle?

TIL Service Management supports this transformation through the use of the Service
Lifecycle, which is split into 5 distinct lifecycle stages:

Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
Each stage relies on service principles, processes, roles and performance measures,
and each stage is dependent on the other lifecycle stages for inputs and feedback.

Service Strategy

Service Strategy sits at the core of the Service Lifecycle and focuses on ensuring
that our strategy is defined, maintained and then implemented.

Service Design

At this stage, the focus shifts to converting the strategy into reality, through the use
of a consistent approach to the design and development of new service oferings:

A consistent use of a common architecture

Understanding and translating the business requirements
Introducing the appropriate Support requirements upon implementation of
the service

Service Transition

As design and development activities are completed, there is a period for Service
Transition with its key purpose to bridge both the gap between projects and
operations more efectively, but also to improve any changes that are going into live
service, even if it is transferring the control of services between customers and
service providers.

Service Operation

The operational teams ensure there are robust end-to-end practices which support
responsive and stable services.
Continual Service Improvement

Continual Service Improvement works with the other four stages of the service
lifecycle to align the services with the business needs, whilst recognising
improvement opportunities and change.